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Guidelines for countering online hate speech
By Mogens Blicher Bjerregård, freelance international, president of the EFJ
It would hardly be possible to make a definition of hate speech, though most of us would
know very well, when someone crosses the red line. However, we should develop some
guidelines and use them as a sort of action plan to counter hate speech. Such guidelines
could be the following:
#1. Self-regulation. Never leave it to the state to make judgements on media ethics as it
will lead to censorship, but take responsibility in the media not to promote hate speech.
#2. Stay away from censoring, but support and develop pluralism in media, as it will
reduce propaganda media to one out of a range of media, and that will reduce the extent
of hate speech.
#3. Develop mechanisms of early warnings of hate speech online and share information
and best practice.
#4. Never let victims of hate speech alone, but identify dedicated colleagues to whom
victims always can report safely about abuses and threats, they have received online.
#5. Never accept hate speech, report it each time. We should tackle online abuses by
prompt actions. A threat online should be addressed exactly as we address threats offline
– by an immediate response and report to the authorities.
#6. Ensure that employers and other persons in leading positions always will have a
serious approach and will firmly take action, when they learn about victims of hate
speech.
#7. As hate speech happens cross border, international authors’, journalists’ and media
organizations should in common develop guidelines to counter hate speech in general
and with an approach to social media in particular.
#8. Create dialogue with the owners and editors of social media platform as they must
take responsibility to take partnership in countering hate speech.
#9. Create dialogue and confrontation when hate speech authors’ are identified
regardless of they are individuals or in groups or organizations.
#10. Media literacy. More and more people – and not only the young – get their news
through social media and online comments in particular. Universities - and Schools of
Journalism and writing should comprehensively reflect this. We should have a common
approach on this together with the educational sector.

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Guidelines countering hate speech

  • 1. Guidelines for countering online hate speech By Mogens Blicher Bjerregård, freelance international, president of the EFJ It would hardly be possible to make a definition of hate speech, though most of us would know very well, when someone crosses the red line. However, we should develop some guidelines and use them as a sort of action plan to counter hate speech. Such guidelines could be the following: #1. Self-regulation. Never leave it to the state to make judgements on media ethics as it will lead to censorship, but take responsibility in the media not to promote hate speech. #2. Stay away from censoring, but support and develop pluralism in media, as it will reduce propaganda media to one out of a range of media, and that will reduce the extent of hate speech. #3. Develop mechanisms of early warnings of hate speech online and share information and best practice. #4. Never let victims of hate speech alone, but identify dedicated colleagues to whom victims always can report safely about abuses and threats, they have received online. #5. Never accept hate speech, report it each time. We should tackle online abuses by prompt actions. A threat online should be addressed exactly as we address threats offline – by an immediate response and report to the authorities. #6. Ensure that employers and other persons in leading positions always will have a serious approach and will firmly take action, when they learn about victims of hate speech. #7. As hate speech happens cross border, international authors’, journalists’ and media organizations should in common develop guidelines to counter hate speech in general and with an approach to social media in particular. #8. Create dialogue with the owners and editors of social media platform as they must take responsibility to take partnership in countering hate speech. #9. Create dialogue and confrontation when hate speech authors’ are identified regardless of they are individuals or in groups or organizations. #10. Media literacy. More and more people – and not only the young – get their news through social media and online comments in particular. Universities - and Schools of Journalism and writing should comprehensively reflect this. We should have a common approach on this together with the educational sector.