Kerim Tumay
Managing Director
 September 2011
                    © 2011 Technology Multipliers, LLC
Outline

      Product             •Why Product Management?
    Management            •What is Product Management?
                          •Roles of Product Management
      Concept

      Product             •Portfolio Management
                          •Roadmapping
    Management            •Requirements Management
                          •Early Adopter and Beta Programs
      Process             •Product Launch Checklist



      Product
    Management            •Software

    Technologies


   Success Factors        •Keys to Success with Product Management




                   © 2011 Technology Multipliers, LLC
Product Management   Product Management         Product Management   Success Factors
         Concept              Process                  Technologies



  Need for Product Management


• Disconnect between the strategic vision of the CEO and
  day-to-day product development activities
• Lack of communication and coordination between
  engineering, marketing, sales, finance and legal groups
• Missed launch dates
• Lost opportunities in competitive situations with large
  accounts.




                           © 2011 Technology Multipliers, LLC
Product Management   Product Management         Product Management   Success Factors
      Concept              Process                  Technologies



What is Product Management?




Product management is an organizational lifecycle function within a company
dealing with the planning, marketing, and development of products at all
stages of the product lifecycle.



                        © 2011 Technology Multipliers, LLC
Product Management   Product Management         Product Management   Success Factors
      Concept              Process                  Technologies



Roles of Product Management



    Strategic Role                                       Tactical Role

• Product Strategy                              • Requirements
• Portfolio                                       Management
  Management                                    • Beta Programs
• Roadmapping                                   • Product Launch




                        © 2011 Technology Multipliers, LLC
Product Management   Product Management         Product Management   Success Factors
      Concept              Process                  Technologies



Project Portfolio Management (PPM)




        •   Maximized Value of Portfolio and Pipeline
        •   Efficient Resource Allocation
        •   Alignment With Strategic Direction
        •   Strategic Balance



                        © 2011 Technology Multipliers, LLC
Product Management   Product Management         Product Management   Success Factors
          Concept              Process                  Technologies



    Types of Roadmaps



•   Visionary roadmaps
•   Market/strategy roadmaps
•   Technology roadmaps
•   Platform/Product roadmaps
•   Product line roadmaps




                            © 2011 Technology Multipliers, LLC
Product Management   Product Management          Product Management        Success Factors
                Concept              Process                   Technologies



         Visionary Roadmap Sample
                   Virtualization - Android apps run on other phones such as Blackberry & Nokia

Company                                                           NFC and mobile payments pervasive
 Vision
                                                               Mobile apps that leverage LBS to shine


                            2011                                                  2013


                                                         2012
                  Devices – Smartphones & Media tablet PCs growing, mini notebooks maintaining

Market     Mobile OS – Android & Win 7 growing, iOS maintaining, Symbian & BlackBerry declining
Trends
              Mobile Browsers – Android & iPhone growing, Opera , Nokia, & BlackBerry declining




                                   © 2011 Technology Multipliers, LLC
Product Management    Product Management         Product Management     Success Factors
        Concept               Process                  Technologies



 Market/Strategy Roadmap - Sample

                       FY 2011                                  FY 2012
Industry               Automotive,                              Aerospace, Financial,
                       Healthcare,                              Transportation &
                       Telecom                                  Logistics

Regional Focus US, China, India,                                Brazil, Argentina,
               Germany                                          France, Turkey
Business Size          Large                                    Small and Medium
Distribution           Direct, Resellers                        Self service




                           © 2011 Technology Multipliers, LLC
Product Management    Product Management         Product Management   Success Factors
             Concept               Process                  Technologies



     Platform/Product Roadmap - Sample

                   P1 v.5                                P1 v.6
                                                       NP1 v.1          NP1 v.2
                            P2 v.7
products
                                                         NP2 v.1
               P3 v.8            P3 v.9
                                                      NP3 v.1


platforms       Current Platform                       NextGen Platform


                  2011                       2012                    2013



                                © 2011 Technology Multipliers, LLC
Product Management      Product Management       Product Management              Success Factors
      Concept                 Process                Technologies



Roadmapping Process
                                        Determine
                                          target
                                         audience

                                                                    Trends
               Work from                                         (competitive,
               inside out                                           market,
                                                                  technology)




                                                                        Gather and
         Decide shelf
                                                                         prioritize
             life
                                                                       requirements




                                                       Define
                              Decide
                                                     messaging/
                            timeframe
                                                     positioning

                             Adopted from group280 templates
                            © 2011 Technology Multipliers, LLC
Product Management   Product Management         Product Management   Success Factors
      Concept              Process                  Technologies



Requirements Management

                           Requirements Gathering




                              Requirement Analysis




                           Requirements Definition




                           Requirements Validation



                        © 2011 Technology Multipliers, LLC
Product Management             Product Management             Product Management               Success Factors
               Concept                        Process                      Technologies



       Early Adopter and Beta Programs



      Product Manager       Product Development      Quality Manager   Documentation Engineer   Marketing and Presales
                                  Manager                                                               Reps


                                                     Get written
Identify program                                  agreements and                                   Wrap up the
  goals, success                                   time/resource                                program, conduct
   criteria and                                    commitments                                     online user
    protocols                                        from users                                      surveys



                        Select and recruit                                 Run the program,
                          customers and                                          monitor
                             partners                                      feedback, provide
                                                                            responses to the
                                                                                feedback




                                Technology Partner      Solution Partner          Customers




                                             © 2011 Technology Multipliers, LLC
Product Management   Product Management         Product Management   Success Factors
           Concept              Process                  Technologies



    Product Launch Checklist


   Customer/partner testimonials
   Industry analyst relations – product marketing
   Traditional/social media relations – marketing communications
   Events - marketing communications
   Sales tools and collateral – product marketing
   Sales readiness – product marketing
   Sales training – product marketing, presales engineering
   Lead generation – product marketing




                             © 2011 Technology Multipliers, LLC
Product Management   Product Management         Product Management         Success Factors
      Concept              Process                  Technologies



Product Launch Considerations


                                              Soft launch vs Full launch

                                           Inbound focused – engineering,
                                                     marketing

                                          Outbound focused – customers,
                                             partners, analyst, media

                                                             Timing


                                                             Budget


                                                   Contingency plan




                        © 2011 Technology Multipliers, LLC
Product Management   Product Management         Product Management       Success Factors
                Concept              Process                  Technologies



       Product Management Software

Software       Features                                          Market


Accompa        Requirement management                            Small to medium

Contour        Requirement management                            Small to medium

Ryma           Requirement management                            Medium to large

Rational       Requirement management                            Medium to large
Doors
280group       Product management toolkit                        Small

Accept 360     Product management suites                         Medium to large

Sophion        Product management suites                         Medium to large




                                  © 2011 Technology Multipliers, LLC
Product Management   Product Management         Product Management   Success Factors
          Concept              Process                  Technologies



   Keys to Success with Product Management
• Product management responsibilities should be focused on product
  strategy and new product development processes.
• Recruit and empower product management and professionals who
  can concurrently execute at strategic and tactical levels.
• Apply portfolio management to innovation management and NPD
  for timely product launches and creating profitable growth and
  extended lifecycle.
• Develop different types of roadmaps to communicate where the
  business, technology and platform/product are going.
• Implement and iterate a formal requirements management process
  with proper software.
• Do not launch new product without early adopter and beta
  programs.
• Product management’s most critical role is to plan, coordinate,
  and manage successful product launches.

                            © 2011 Technology Multipliers, LLC
Download E-books




For more information, go to www.technologymultipliers.com

                        © 2011 Technology Multipliers, LLC

Guide to Product Management

  • 1.
    Kerim Tumay Managing Director September 2011 © 2011 Technology Multipliers, LLC
  • 2.
    Outline Product •Why Product Management? Management •What is Product Management? •Roles of Product Management Concept Product •Portfolio Management •Roadmapping Management •Requirements Management •Early Adopter and Beta Programs Process •Product Launch Checklist Product Management •Software Technologies Success Factors •Keys to Success with Product Management © 2011 Technology Multipliers, LLC
  • 3.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Need for Product Management • Disconnect between the strategic vision of the CEO and day-to-day product development activities • Lack of communication and coordination between engineering, marketing, sales, finance and legal groups • Missed launch dates • Lost opportunities in competitive situations with large accounts. © 2011 Technology Multipliers, LLC
  • 4.
    Product Management Product Management Product Management Success Factors Concept Process Technologies What is Product Management? Product management is an organizational lifecycle function within a company dealing with the planning, marketing, and development of products at all stages of the product lifecycle. © 2011 Technology Multipliers, LLC
  • 5.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Roles of Product Management Strategic Role Tactical Role • Product Strategy • Requirements • Portfolio Management Management • Beta Programs • Roadmapping • Product Launch © 2011 Technology Multipliers, LLC
  • 6.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Project Portfolio Management (PPM) • Maximized Value of Portfolio and Pipeline • Efficient Resource Allocation • Alignment With Strategic Direction • Strategic Balance © 2011 Technology Multipliers, LLC
  • 7.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Types of Roadmaps • Visionary roadmaps • Market/strategy roadmaps • Technology roadmaps • Platform/Product roadmaps • Product line roadmaps © 2011 Technology Multipliers, LLC
  • 8.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Visionary Roadmap Sample Virtualization - Android apps run on other phones such as Blackberry & Nokia Company NFC and mobile payments pervasive Vision Mobile apps that leverage LBS to shine 2011 2013 2012 Devices – Smartphones & Media tablet PCs growing, mini notebooks maintaining Market Mobile OS – Android & Win 7 growing, iOS maintaining, Symbian & BlackBerry declining Trends Mobile Browsers – Android & iPhone growing, Opera , Nokia, & BlackBerry declining © 2011 Technology Multipliers, LLC
  • 9.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Market/Strategy Roadmap - Sample FY 2011 FY 2012 Industry Automotive, Aerospace, Financial, Healthcare, Transportation & Telecom Logistics Regional Focus US, China, India, Brazil, Argentina, Germany France, Turkey Business Size Large Small and Medium Distribution Direct, Resellers Self service © 2011 Technology Multipliers, LLC
  • 10.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Platform/Product Roadmap - Sample P1 v.5 P1 v.6 NP1 v.1 NP1 v.2 P2 v.7 products NP2 v.1 P3 v.8 P3 v.9 NP3 v.1 platforms Current Platform NextGen Platform 2011 2012 2013 © 2011 Technology Multipliers, LLC
  • 11.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Roadmapping Process Determine target audience Trends Work from (competitive, inside out market, technology) Gather and Decide shelf prioritize life requirements Define Decide messaging/ timeframe positioning Adopted from group280 templates © 2011 Technology Multipliers, LLC
  • 12.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Requirements Management Requirements Gathering Requirement Analysis Requirements Definition Requirements Validation © 2011 Technology Multipliers, LLC
  • 13.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Early Adopter and Beta Programs Product Manager Product Development Quality Manager Documentation Engineer Marketing and Presales Manager Reps Get written Identify program agreements and Wrap up the goals, success time/resource program, conduct criteria and commitments online user protocols from users surveys Select and recruit Run the program, customers and monitor partners feedback, provide responses to the feedback Technology Partner Solution Partner Customers © 2011 Technology Multipliers, LLC
  • 14.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Product Launch Checklist  Customer/partner testimonials  Industry analyst relations – product marketing  Traditional/social media relations – marketing communications  Events - marketing communications  Sales tools and collateral – product marketing  Sales readiness – product marketing  Sales training – product marketing, presales engineering  Lead generation – product marketing © 2011 Technology Multipliers, LLC
  • 15.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Product Launch Considerations Soft launch vs Full launch Inbound focused – engineering, marketing Outbound focused – customers, partners, analyst, media Timing Budget Contingency plan © 2011 Technology Multipliers, LLC
  • 16.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Product Management Software Software Features Market Accompa Requirement management Small to medium Contour Requirement management Small to medium Ryma Requirement management Medium to large Rational Requirement management Medium to large Doors 280group Product management toolkit Small Accept 360 Product management suites Medium to large Sophion Product management suites Medium to large © 2011 Technology Multipliers, LLC
  • 17.
    Product Management Product Management Product Management Success Factors Concept Process Technologies Keys to Success with Product Management • Product management responsibilities should be focused on product strategy and new product development processes. • Recruit and empower product management and professionals who can concurrently execute at strategic and tactical levels. • Apply portfolio management to innovation management and NPD for timely product launches and creating profitable growth and extended lifecycle. • Develop different types of roadmaps to communicate where the business, technology and platform/product are going. • Implement and iterate a formal requirements management process with proper software. • Do not launch new product without early adopter and beta programs. • Product management’s most critical role is to plan, coordinate, and manage successful product launches. © 2011 Technology Multipliers, LLC
  • 18.
    Download E-books For moreinformation, go to www.technologymultipliers.com © 2011 Technology Multipliers, LLC