The document outlines 4 plans for implementing ICT solutions at THIEME. Plan 1 involves order distribution managed through a central sales office and e-business division. Plan 2 involves developing a customer relationship management system using both traditional and electronic CRM. Plan 3 discusses the advantages of e-business, including connecting to search engines, ensuring security, and promoting business. Plan 4 examines how an intranet system can improve internal communications and information sharing between THIEME branches.

1. GROUP – 4
Manish, Edison, Saxon & Jackie
ICT Solutions For THIEME

2. PLAN 1: OREDER DISTRIBUTION
- Manish Gaurav
PLAN 2: CRM
- Edison
PLAN 3: E-Promotion & Security
- Saxon
PLAN 4: Intranet
- Jackie

3. Branch
1
Intranet
Thieme
East Region
Data Base
Branch
2
Branch
3
Branch
4
Branch
5
Internet
Central
Sales Office
&
E-business
Division
Customers
Order Distribution

4. IMPLEMENTATION
●Operating through separate E-business
division
●Order Distribution by Central sales office & E-
business division
●Order Distribution by Central sales office via
intranet

5. Benefits Of Having This Facility
●Even Order Distribution to all the
branches
●Easy Information Sharing
●All the branches will have work
●This system can help in promoting
business

6. PLAN – 2
Customer Relationship
Management
●The traditional CRM
●The Electronic CRM
●The “Care” feeling of customer

7. How to build the electronic CRM
●Building an extranet to loyal
customers
●Building a special website to loyal
customers
●Video Conferencing

8. PLAN - 3
●Advantage of E-business
●Connect to search engine
●Security
●Conclusion

9. Advantage of E-commerce
●E-business becomes a powerful
tool.
●Internet helps business go to global.
●Thieme has develop it EASY
system.

10. Search engine
1. Advertising on Google
2. Sales.
3. Analysis customers and develop
loyal customers

11. Security
●For big customers
●For new and small customers

12. For big customers
●Account service
●Check code sending
●Identify the order maker

13. For new and small customers
●IFS system
Customer
Thieme
IFS
Cardholder
Block list
Black list
VISA model
Balance
Location

14. PLAN - 4
How ICT does effect on the intranet
system of Thieme and makes their
working efficiently ?

15. Details of data base system
●Thieme can public the information on
intranet.
Employees communication
●People also can share company’s
information and give their suggestion
to their company.
To build a proud concept

16. Customer information control
●Each branch company put their
customer’s information into the
database.
●Other branch companies can share it.
●When one branch company cannot
finish its task, other branch
companies can give their support.

17. Thank YOU For Your
ATTENTION !