e commerce presentation

1. E-COMMERCE
PRESENTATION
page 01

2. page 02
WHAT IS
E-COMMERCE
E-commerce involves the
exchange of products or
services between businesses,
consumers, or both, facilitated
through platforms like
websites, mobile apps, or
online marketplaces.
Instead of physical stores, e-
commerce businesses have
virtual storefronts where
customers can browse and
purchase products or services
online.
E Commerce

3. page 03
SCOPE OF
E-COMMERCE
The scope of e-commerce refers to the vast range of activities
related to buying, selling, and conducting business
transactions over the internet. It includes:
1.
E-commerce Models: Various types of transactions such as Business-
to-Consumer (B2C), Business-to-Business (B2B), Consumer-to-
Consumer (C2C), and Consumer-to-Business (C2B).
2. Online Marketplaces: Platforms like Amazon, eBay, and niche
marketplaces where businesses and consumers interact.
3. Mobile Commerce (M-commerce): Shopping via mobile
devices and apps.

4. page 04
FEATURES
1.
2.
3.
4.
Shopping Cart: A fundamental feature that allows users to add, remove,
and manage items they intend to purchase.
User-Friendly Navigation: Ensures customers can easily find products and
browse the website.
Payment Gateway: A secure platform for processing online payments
Order Tracking: Provides customers with real-time updates on the
status of their orders.

5. page 05
B2B
Businesses sell
products or
services to other
businesses.
1.
TYPES OF E-ECOMMERCE
B2C
Businesses sell
products or
services directly
to end
consumers.
2
C2C
Individuals sell
products or
services to other
individuals, often
through online
marketplaces.
3
C2b
Consumers offer
products or
services to
businesses, often
through bidding or
reverse auctions.
4

6. E-BUSINESS
page 06
E-COMMERCE
E-commerce refers
specifically to the buying
and selling of goods and
services online, focusing on
transactions between
businesses and consumers
(B2C), or between
businesses (B2B).
E-business, on the other
hand, encompasses all
online business activities. It
includes not only e-
commerce (buying/selling)
but also other business
operations like supply chain
management, customer
relationship management
(CRM)

7. page 07
ADVANTAGES
1.
2.
3.
4.
Convenience: 24/7 availability, allowing customers to shop anytime
from anywhere.
Global Reach: Businesses can access a global customer base
without geographical limitations.
Lower Costs: Reduced operational expenses, such as rent and
staff, compared to traditional retail.
Easy Price Comparison: Consumers can quickly compare prices
and products across multiple sites.

8. page 08
DISADVANTAGES
1.
2.
3.
4.
Security Concerns: Online transactions can be
vulnerable to hacking, fraud, and data breaches.
Lack of Personal Interaction: No face-to-face
interaction with customers, which can impact customer
service and trust.
Shipping Costs and Delays: Delivery fees, longer
shipping times, and potential issues with returns can be
drawbacks for customers.
Shipping Costs and Delays: Delivery fees, longer
shipping times, and potential issues with returns can be
drawbacks for customers.

9. page 09
THANK YOU!