The challenges of delivering Government services – at both local and national levels – are significant. The expectations of taxpayers and of business are growing, and the financial constraints demand difficult decisions.
1. AVAILABILITY SERVICES Delivering resilient
GOVERNMENT AND BS 25999 Government
The challenges of delivering To address this, many Government
organisations are investing in Business
Government services – at both Continuity Management (BCM) and in
local and national levels – are BS 25999 – the British Standard for
BCM – as a management framework
significant. The expectations to deliver good practice.
of taxpayers and of business
Enhancing Government services
are growing, and the with BS 25999
financial constraints demand An interruption to Government services –
difficult decisions. often highly critical, interdependent, complex,
and vital to the country’s interests and
Furthermore Transformational Government – competitiveness – can have implications
the use of technology to change the way for UK plc.
services are delivered and managed – presents
opportunities, but also challenges. Issues Using BS 25999 as a framework for delivering
like the possibility of service interruptions – resilient services allows a range of initiatives to
pandemics, denial of access, loss of power, be delivered, on time and on budget such as:
utilities or communications, transport Transformational Government
disruption, or loss of fuel availability need
to be considered. Shared Services
e-Government
The implications of a service interruption
can be significant. It can: Multi-agency initiatives
Compromise critical services delivered by Personalised services
your department Process re-engineering
Affect the introduction of new initiatives Civil Contingencies Act 2004,
like e-Government, personalised services, The Pitt Review and other
and other citizen-focussed initiatives legislative developments.
Cause cost and time over-runs of SunGard Availability Services has the
critical projects resources, expertise and experience to
Breach your obligations under the deliver BS 25999 into the public sector.
Civil Contingencies Act 2004
Leave you vulnerable to data loss,
compromised security and other
operational issues.