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SunGard Storage Solutions


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SunGard undertakes 24/7 round the clock management of EMC, HP, IBM and Sun StorageTek’s storage arrays hosted within its data centres, providing a Dedicated Managed Storage service to customers wanting to outsource the storage component of their IT environment.

The service comprises administering, monitoring, configuring, maintaining, and supporting of Direct Attached Storage (DAS), Storage Area Network (SAN) and any associated Cisco storage network fabric.

Hardware components are dedicated to each customer, ensuring each customer’s data is secure and limited to the array being managed.

When subscribed alongside Managed OS, Dedicated Managed Storage provides for managing a customer’s entire host and storage estate. When subscribed without Managed OS, SunGard’s demarcation point is at the storage network switching level.

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SunGard Storage Solutions

  1. 1. SunGard’s Storage Solutions Managed Tiered Storage
  2. 2. What is SunGard’s Managed Tiered Storage Solution? SunGard’s fully Managed Tiered Storage Solution is a shared storage service delivered on enterprise-class infrastructure across multiple UK Technology Centres.
  3. 3. What does SunGard’s Cloud-based IaaS Solution Deliver? The service delivers managed storage, which allows for enterprise performance and availability, yet still achieves the physical and virtual security standards required by today’s enterprise.
  4. 4. Managed Tiered Storage (TC3 & LTC) SunGard Tier 1 – Fibre Channel Tier 2 – SATA MS Customer SunGard Storage Fabric Storage Virtualisation SunGard Replication MS Customer TC3 LTC Customer Server Customer Server / Shared Subscription SunGard Storage Fabric Storage Virtualisation Tier 1 – Fibre Channel Tier 2 – SATA
  5. 5. Efficiencies <ul><li>A SunGard solution can be deployed in four weeks </li></ul><ul><li>Consider </li></ul><ul><ul><li>How long it would take your organisation to design a solution? </li></ul></ul><ul><ul><li>How long it would take to find a suitable place to host? </li></ul></ul><ul><ul><li>How long will it take to procure the hardware? </li></ul></ul><ul><ul><li>How long to install and commission the hardware? </li></ul></ul><ul><li>Removing the burden of IT administration </li></ul><ul><li>Consider </li></ul><ul><ul><li>A typical 10 server environment requires 262 hours of administration per annum. </li></ul></ul>
  6. 6. Efficiencies <ul><li>Reducing the risk of downtime </li></ul><ul><li>Consider </li></ul><ul><ul><li>A typical business will experience an average of one days downtime per annum – how much is one day worth to your business? </li></ul></ul><ul><li>Minimal CapEx </li></ul><ul><li>Consider </li></ul><ul><ul><li>Hardware costs </li></ul></ul><ul><ul><li>Maintenance costs </li></ul></ul><ul><ul><li>Depreciation. </li></ul></ul>
  7. 7. What’s Included in the Service? <ul><li>SunGard’s Managed Tiered Storage Service </li></ul><ul><li>Available for Managed Storage customer in TC3 & LTC </li></ul><ul><li>Set Rates for tiered storage services </li></ul><ul><ul><li>Port charge for FC and/or IP Storage services </li></ul></ul><ul><ul><li>Price per GB per month </li></ul></ul><ul><li>Dual site capability </li></ul><ul><ul><li>(Triple including vaulting – for customers who subscribe to Vaulting ) </li></ul></ul><ul><li>Predefined monitoring elements and monthly customer reports </li></ul><ul><li>Integrates with Managed Recovery. </li></ul>
  8. 8. SunGard Managed Tiered Storage SLA <ul><li>99.5% </li></ul><ul><li>Single site </li></ul><ul><li>Dual site with replication. </li></ul>
  9. 9. Managed Tiered Storage Solution Summary <ul><li>Delivered within resilient SAS 70 UK Technology Centres </li></ul><ul><li>Your critical information delivered with no interruptions, better efficiencies and substantial cost savings </li></ul><ul><li>Getting expensive assets off your balance sheet </li></ul><ul><li>Provisioning your storage resource on a fully managed pay-as-you-grow basis </li></ul><ul><li>Implemented 50% faster than traditional storage services </li></ul><ul><li>Security controls that suit your business. </li></ul>
  10. 10. Your Organisation <ul><li>CEO will be able to concentrate on running the business and driving revenue forward </li></ul><ul><li>CFO will be relieved to get IT assets off your balance sheet </li></ul><ul><li>COO will welcome the ability to provision your computing resource on a fully managed pay-as-you-grow basis </li></ul><ul><li>CIO will be excited at the prospect of getting critical systems and information delivered with no interruptions, better efficiency and substantial savings. </li></ul>
  11. 11. Capability established over five decades
  12. 12. What Next? <ul><li>Agree how many physical servers to connect </li></ul><ul><li>Decide on connectivity (FC and/or IP) topology </li></ul><ul><li>Choose Storage Tier(s) & amount in GB </li></ul><ul><ul><li>In pricing 1TB = 1000GB </li></ul></ul><ul><li>Specify </li></ul><ul><ul><li>The type of topology (FC and/or IP) </li></ul></ul><ul><ul><li>Tiered Storage requirements (Tier 1 or 2) </li></ul></ul><ul><ul><ul><li>Tier 1 is Fibre Channel & Tier 2 is SATA </li></ul></ul></ul><ul><ul><li>Single Site or Replicated? </li></ul></ul><ul><ul><li>Operating Systems & version on physical/virtual servers </li></ul></ul><ul><ul><li>HBA firmware/Type and firmware version confirmation </li></ul></ul><ul><li>… and we’ll manage the rest. </li></ul>