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#GoogleAds101	@ivantage	with	@matt_trimmer
Matt Trimmer

Principal Consultant & Managing Director
These Slides:
http://www.slideshare.net/ivantage
Google Ads 101 -
Building, optimising and
managing search
campaigns
#GoogleAds101	@ivantage	with	@matt_trimmer
2
Google Ads curriculum
• Google Ads 101 - Building, optimising and managing search campaigns
• Google Ads 201 - Optimising search campaigns through analysis, structure and control
• Google Ads 301 - Extending search campaigns with display advertising and remarketing
• Google Ads 302 - Extending search campaigns with feeds, dynamic remarketing and
shopping
#GoogleAds101	@ivantage	with	@matt_trimmer
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3
slideshare.net/ivantage
#GoogleAds101	@ivantage	with	@matt_trimmer
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Timings and housekeeping
• Start 9:30
• Break 11:00-11:15
• Lunch 12:45-13:45
• Break 15:15-15:30
• Wrap-up 17:00
• Nearest
fi
re exit
• Toilets
#GoogleAds101	@ivantage	with	@matt_trimmer
5
Session 1 – Search marketing, account
structure, the auction process, quality score,
ad ranking and creating a new campaign
• Introductions, your objectives and building your action plan
• A brief history of Ads
• De
fi
ning paid search (cpc, ppc & pfp), organic search, structured search and SEO
• Understanding the power of search marketing
• De
fi
ning and understanding search, display, remarketing and dynamic remarketing
• Exploring Google search and Google search partners
• Accessing Google Ads with your Google account
• Understanding accounts, campaigns, Ad groups, keywords, ads and landing pages
• Introducing the Ads auction, ad rank and quality score
• Introducing the perfect keyword, ad and landing page experience
• Introducing micro moments and bid adjustments for time, location and device
• Creating an Ads search network campaign
• Understanding search campaign settings
#GoogleAds101	@ivantage	with	@matt_trimmer
6
Session 2 – Targeting ads, keyword research,
keyword match types and ad preview testing
• Targeting ads with location targeting
• Targeting ads with location options
• Targeting ads with ad scheduling
• Targeting ads to devices
• Selecting initial bid strategy
• Selecting initial budget
• Selecting preferred delivery method
• Exploring, understanding and using the Ads interface
• Exploring, understanding and analysing search metrics
• Exploring, understanding and using columns
• Exploring, understanding and using
fi
lters
• Exploring, understanding and using segments
• Researching and targeting keywords
• Introducing keyword match types
• Introducing and using the Ads keyword planner
• Introducing and using negative keywords
• Exploring and using the ad preview tool
• Finding, diagnosing and solving keyword, ad and landing page issues
#GoogleAds101	@ivantage	with	@matt_trimmer
7
Session 3 – Creating compelling text ads and
using ad extensions
• Understanding and creating compelling expanded text ads
• Understanding and exploring ad delivery options
• Introducing and understanding the Ads editorial policy
• Introducing and using ad extensions
• Creating and using sitelinks extensions
• Creating and using callout extensions
• Creating and using structured snippet extensions
• Creating and using call extensions
• Creating and using message extensions
• Creating and using location extensions
• Creating and using a
ffi
liate location extensions
• Creating and using price extensions
• Creating and using review extensions
• Using seller ratings extensions
#GoogleAds101	@ivantage	with	@matt_trimmer
8
Session 4 – Bidding strategies, conversions
analysis, reporting, user access and billing
• Understanding and setting IP address exclusions
• Introducing standard and portfolio (
fl
exible) bidding strategies
• Introducing manual bidding
• Introducing automated bidding strategies for tra
ffi
c optimisation
• Understanding, de
fi
ning and measuring conversions
• Creating and deploying Ads Conversion Tracking
• Linking Analytics to Ads
• Importing goals and or E-commerce conversions into Ads
• Introducing automated bidding strategies for conversion optimisation (Conversion Optimiser)
• Introducing and using bid simulators
• Introducing and using Ads reporting
• Introducing and reviewing change history
• Understanding and controlling user access
• Understanding and selecting Ads billing options
• Wrap up, conclusions, your action plan and feedback
#GoogleAds101	@ivantage	with	@matt_trimmer
9
Keeping up to date
• Help Centre
• https://support.google.com/google-ads/announcements/
9048695
• O
ffi
cial blog
• https://Ads.googleblog.com
• Twitter
• https://twitter.com/googleads
#GoogleAds101	@ivantage	with	@matt_trimmer
10
Introductions
• First
• Me (Matt Trimmer) & ivantage overview
• In a moment
• A little bit about you
• Your name
• Your role
• Your organisation/department/site/site area
• Your objectives for attending today
#GoogleAds101	@ivantage	with	@matt_trimmer
11
Me
• Founder, Principal Consultant and Managing
Director of ivantage
• Love the Internet, 23 years IT, technical
experience, 14 years Internet
• One of 15 Google Accredited Seminar
Leaders Globally
#GoogleAds101	@ivantage	with	@matt_trimmer
12
You
• A little bit about you
• Your name
• Your role
• Your organisation/department/site/site area
• Your objectives for attending today
• Experience with Google Ads
• A keyword you would like to target
#GoogleAds101	@ivantage	with	@matt_trimmer
Some early de
fi
nitions
• Search Engine Marketing (SEM)
• Paid search (cpc normally in Google Analytics)
• Also known as ppc or pfp
• Advertising
• Organic search
• Also know as known as Natural search
• The process of improving organic search - SEO
• Search Engine Optimisation
• Relevancy
• Structured search
• Also known as paid inclusion
• Google Shopping
• Product Listing Ads (PLAs)
13
#GoogleAds101	@ivantage	with	@matt_trimmer
History
• Launched October 23rd, 2000 with 350 advertisers
• 80% of Alphabet’s revenue come from Google Ads -
$147bn (2020)
• 29% of digital ad spend, Facebook 24% Alibaba 9%
• 80% of searches are not monetised!
• Timeline
• https://edge45.co.uk/blog/google-Ads-evolution-timeline
• Feb 2016 - side ads go
• Extended text ads
• 50-60% searches are now conducted on mobile
• Aug 2018 - rebrand to Google Ads
• 71% is search (57% of Alphabet)
14
#GoogleAds101	@ivantage	with	@matt_trimmer
Google Ads - advertising formats
• Search - where you
fi
rst focus your spend and e
ff
ort
• Where?
• On the Google Search Network
• Google search sites (google.co.uk, google.com, etc)
• Google Play, the shopping tab on Google search, Google Images, Google Maps, the Maps App
• On Google search partners
• 100s of non-Google sites
• YouTube
• Targeting methods?
• Keyword
• Device
• Location
• Presence: People in or regularly in your targeted locations
• Search interest: People searching for your targeted locations
• Both
• Time
• Location
• Language
• Format?
• Text Ads (Responsive Search Ads), Call Ads, Dynamic Search Ads
15
#GoogleAds101	@ivantage	with	@matt_trimmer
Google Ads - advertising formats
• Display - brand building and enhancing search RoI
• Where?
• Google Display Network (GDN) - 90% of Internet users
• YouTube, Google Finance, Gmail & others
• 2 million partner sites, videos & apps
• Google Adsense network, AdSense for Domains, AdSense for Errors
• DoubleClick Ad Exchange
• Targeting?
• Location
• Language
• Keywords - content contextual
• Keywords - audience relevant (no longer available)
• Audience
• Who they are
• What their interests and habits are
• What they’re actively researching or planning
• How they’ve interacted with your business (remarketing/retargeting)
• Combined and Custom of the above
• Demographics - age, gender, parental status, household income
• Topical - web pages, videos and apps
• Placements - speci
fi
c websites, videos and apps
• Formats?
• Responsive Display Ads, Uploaded Display Ads, Engagement Ads (Video) 16
#GoogleAds101	@ivantage	with	@matt_trimmer
Google Ads - advertising formats
• Remarketing - a second bite of the cherry
• Where?
• Search remarketing (RLSA) on the Google Search Network
• Display remarketing on GDN
• Targeting?
• Audiences/lists - who have visited your site
• Audiences/lists - who have visited your site and exhibited speci
fi
c
behaviour
• Email list (Customer Match)
• Derived similar audience list
• Derived similar email list
• Formats?
• Text Ads (Responsive Search Ads), Call Ads, Dynamic Search Ads
• Responsive Display Ads, Uploaded Display Ads, Engagement Ads (Video) 17
#GoogleAds101	@ivantage	with	@matt_trimmer
Google Ads - advertising formats
• Dynamic remarketing - content to content
• Where?
• Display (Dynamic) remarketing on GDN
• Targeting?
• Audiences/lists - who have visited your site
• Audiences/lists - who have visited your site and exhibited speci
fi
c
behaviour
• Email list (Customer Match)
• Derived similar audience list
• Derived similar email list
• Formats?
• Responsive Display Ads, Uploaded Display Ads
• Other requirements?
• Need a content (products or services) feed
18
#GoogleAds101	@ivantage	with	@matt_trimmer
Ads Advertising formats
• Discovery
• Gmail Special Promotions
• YouTube
• Discover
• Shopping
• Google Search Sites and Shopping Tab
• Video
• YouTube and GDN
• App
• App install campaign across
• Google Search, GDN, YouTube
• Local
• Smart
19
#GoogleAds101	@ivantage	with	@matt_trimmer
Search campaigns
• Keyword targeted
• Bid options
• Location bid adjustments
• Schedule bid adjustments
• Device bid adjustments
• Should be your primary use of Ads
• No other form of marketing is like search
• Permission based
• Requested
• Quali
fi
ed
20
#GoogleAds101	@ivantage	with	@matt_trimmer
Keywords
• Entered by the searcher
• Usually a phrase rather than a single keyword
• Search “query”
• You bid for the click related to the keyword
• GoogleAds conducts an auction
• Your ad is eligible to enter the auction or not
• Your ad is displayed/impressed
• Your ad might be clicked
• The cost you pay is equal to or less than the bid
21
#GoogleAds101	@ivantage	with	@matt_trimmer
The Google Ads second price auction
• Auction
• Super fast
• Conducted for every ad impression
• You pay enough to beat next best ad (determined by Ad Rank)
• Will your ad show and in what position? (Ad Rank)
• Your bid amount
• Your auction-time ad quality
• Expected click through rate (CTR)
• Estimated ad relevance
• Estimated landing page experience
• Ad Rank thresholds
• The competitiveness of the auction
• The context of the person’s search
• Location, device, time of search, the nature of the search term, other ads and search results that show
and other user signals and attributes
• Expected impact of ad extensions and other ad formats
22
#GoogleAds101	@ivantage	with	@matt_trimmer
Ad Rank thresholds
• The reserve Ad Rank “price” for your ad (set by Google at
auction) to show
• Determined by
• Your ad quality
• Your ad position
• User signals and attributes
• The topic and nature of the search
• Related auctions
• Competition from other advertisers
• = Actual CPC
23
#GoogleAds101	@ivantage	with	@matt_trimmer
Quality Score and Ad Rank
• You can not see Ad Rank
• Quality Score is a historical proxy indicator for the real-time
assessment of Ad Rank
• Shown in your account on keywords not ads
• Any quality scores you see in Ads are an historical representation
of the actual real time assessment
• Not used in auction!
• Determined by
• Expected click through rate (CTR)
• Ad relevance
• Landing page experience
• Based on same keyword advertisers over 90 days
• 1-10 and Average, Below Average, Above Average
24
#GoogleAds101	@ivantage	with	@matt_trimmer
Think about the experience
• The keyword
• The ad
• The landing page
• The conversion path
25
#GoogleAds101	@ivantage	with	@matt_trimmer
Create a search campaign
• Discover the options
26
#GoogleAds101	@ivantage	with	@matt_trimmer
Break time
27
#GoogleAds101	@ivantage	with	@matt_trimmer
Geographic targeting
• Location
• Countries
• Areas with a country
• Radius
• Place name
• Address
• Postcode
• Coordinates
• Business Pro
fi
le (Google My Business)
• Location options
• Presence: People in or regularly in your targeted locations
• Search interest: People searching for your targeted locations
• Both
28
#GoogleAds101	@ivantage	with	@matt_trimmer
Devices
• Computers
• Mobiles
• Tablets
• Use bid adjustments
29
#GoogleAds101	@ivantage	with	@matt_trimmer
Ad scheduling
• Ads run 24x7 by default
• Set a schedule
• Bid adjust once schedule exists
30
#GoogleAds101	@ivantage	with	@matt_trimmer
Ads account structure
• Account
• Campaign
• Ad groups - Ads - Final URL (Landing Page)
• Keywords - Final URL (Landing Page)
• Good practice?
• 5-20 similar keywords per Ad group
• At least two ads per Ad group
• Does the ad make sense for each respective keyword?
• Does the
fi
nal url (landing page) provide the optimal
experience for each respective keyword?
31
#GoogleAds101	@ivantage	with	@matt_trimmer
Researching keywords
• Keywords are more likely to be key phrases
• Keywords are behavioural
• Use the Google keyword planner
• Insight into searchers' behaviour
• Categorise keywords
• Mens shirts
• Formal
• Casual
• Print
• Floral
• Type
• Designer, Paul Smith, Button Down
• Textile
• Silk, Flannel
• Colour 32
#GoogleAds101	@ivantage	with	@matt_trimmer
Keyword match types
• Control when ads appear
• Broad - the default
• “Phrase”
• [Exact]
• Stop ads appearing
• -Negative
• Broad
• Phase
• Exact
• Note
• Keywords are not case sensitive
33
#GoogleAds101	@ivantage	with	@matt_trimmer
Broad match keywords
• Your ad may show for
• Searches for keyword
• Searches related to the keyword (may not into include your keyword)
• Google may use
• User’s recent search history
• The content of the landing page
• Other keywords in an ad group to better understand intent
• Will include
• Misspellings
• Stemmings (
fl
oor and
fl
ooring)
• Synonyms (quick and fast)
• Related searches (shoes and boots)
• Singular and plural
• Abbreviations, acronyms and accents
34
#GoogleAds101	@ivantage	with	@matt_trimmer
“Phase” match keywords
• Your ad may show for
• Searches for keyword in order
• Searches that include the meaning of your keyword
• The meaning of the keyword can be implied, and user searches can be a more
speci
fi
c form of the meaning.
• Word order a
ff
ects matching behaviour
• Ads won’t show for searches where the word order changes meaning
• “moving services london to manchester”
• Won’t match and show ads for:
• “moving services manchester to london”
35
#GoogleAds101	@ivantage	with	@matt_trimmer
[Exact] match keywords
• Your ad may show for
• Searches for keyword in exact order with no appendages
• Searches that have the same meaning or same intent as the keyword
• This should be our default keyword match type
• Optimum control over who sees our Ad
• Our Ad and Landing Page can be tailored to the experience of the keyword intent
36
#GoogleAds101	@ivantage	with	@matt_trimmer
-negative match keywords
• -broad
• -“phrase”
• Word order important
• -[exact]
• No matching to
• Close variants
• Synonyms
• Singular or plural
• Misspellings
• Need to be speci
fi
c about exclusion
37
#GoogleAds101	@ivantage	with	@matt_trimmer
Negative keywords are essential for precise
control
• To show the most relevant ad
• for the most relevant landing page
• to provide best possible conversion experience
38
Dining	Tables	
Campaign
Generic	dining	
tables
“dining	tables”
-extending -extending
-round
Extending	dining	
tables
Extending	
keywords
Round	tables
Round	keywords
-round
#GoogleAds101	@ivantage	with	@matt_trimmer
Keyword strategy?
• Research keywords
• Keyword planner
• For the majority of your search campaign
• Exact match and control you ad content and landing page
• Use negatives on other Ad groups to prevent ads showing
• Reserve for your highest bid
• Use a small amount of broad
• Use negative match to prevent this being shown instead of your
exact match keywords
• Bid 50-60% less
• Prune broad keywords using the search terms
report
39
#GoogleAds101	@ivantage	with	@matt_trimmer
Keyword duplicates
• Duplicate keywords compete with each other!
• Keywords with di
ff
erent match types
• Not considered duplicates
40
#GoogleAds101	@ivantage	with	@matt_trimmer
Broad, BMM, phrase, exact or negative?
• All of them!
• For now
• Exact for critical keywords
• Broad for those 15% of new terms
• Keyword research
41
#GoogleAds101	@ivantage	with	@matt_trimmer
Lunch time
42
#GoogleAds101	@ivantage	with	@matt_trimmer
Search Ads
• Extended Text Ads (until June 30 2022)
• Now - Responsive Search Ads
• Adapt to device width
• Saves time
• Rotates multiple headlines and descriptions (fewer ads to edit)
• Dynamic location insertion
• Compete in more auctions and match more queries
• More keywords for Google to match to
• Increase Ad group performance
• Due to improved clicks, CTR and conversions
43
#GoogleAds101	@ivantage	with	@matt_trimmer
Responsive Search Ads
• Properties
• 15 Headlines - 3 Shown
• 4 Descriptions - 2 Shown
• Shown in di
ff
erent combinations and orders
• Pin Headlines and Descriptions
• Eg. Disclaimer
• More info
44
#GoogleAds101	@ivantage	with	@matt_trimmer
Expanded text ads
• Headline1
• Headline2
• Description
• Display URL
• Domain of Final URL
• Path text
• Final URL
45
#GoogleAds101	@ivantage	with	@matt_trimmer
Creating compelling ads
• Highlight USPs
• Include prices, promotions and exclusives
• Empower customers to take action
• Highlight the next step - call to action
• Purchase, call today, browse, sign-up
• Include at least one of your keywords
• Match your ad to your landing page
• Appeal to customers on mobile
• Experiment
• 2-4 ads per Ad groups
• Check rotation options
• Check ad text and landing page mistakes
46
#GoogleAds101	@ivantage	with	@matt_trimmer
Editorial
• See Guidelines
• Style and spelling
• Punctuation and symbols
• Capitalisation
• Repetition
• Unacceptable spacing
• Phone number in ad text
• Misuse of ad features
• Unidenti
fi
ed business
• Business name requirements
• Image quality
• Video quality
47
#GoogleAds101	@ivantage	with	@matt_trimmer
Ad extensions
• Manual
• Call extensions
• Callout extensions
• Lead form extensions
• Location extensions
• Structured snippet extensions
• Sitelink extensions
• Price extensions
• App extensions
• A
ffi
liate location extensions
• Automated
• Seller ratings
• Dynamic sitelink extensions
48
#GoogleAds101	@ivantage	with	@matt_trimmer
Ad approval process
• All new/modi
fi
ed ads are subject to an approval
process
• Even paused ads
• 1 day turnaround
• Status
• Under review
• Eligible
• Can run on certain pages, might still be disproved
• Approved
• Disproved
• Hover over disproved status for reason
• Governed by Google Ads policies
49
#GoogleAds101	@ivantage	with	@matt_trimmer
Showings and Testing Ads
• Ad Preview and Diagnosis Tool
50
#GoogleAds101	@ivantage	with	@matt_trimmer
How do you know what Google Ads is
matching your keywords to?
• Now
• Google Ad Preview and Diagnosis Tool
• Historically
• Search terms report
51
#GoogleAds101	@ivantage	with	@matt_trimmer
Break time
52
#GoogleAds101	@ivantage	with	@matt_trimmer
Budgets
• Daily budget at the campaign level
• 30.4 average days in a month
• Daily budget can exceeded by x 2!
• Should even over 30.4
• Over-delivery policy
• Over-delivery credits
• Careful when you change in the month as 30.4 re-triggers
53
#GoogleAds101	@ivantage	with	@matt_trimmer
Bidding
• Manual bid strategies
• Manual CPC bidding
• Enhanced CPC (Smart bidding/AI/ML)
• Automated bid strategies
• Tra
ffi
c focused
• Maximise clicks
• Target Impression Share
• Conversions focused (Google conversion tracking required)
• Maximise conversions (Smart bidding/AI/ML)
• Maximise conversion value (Smart bidding/AI/ML)
• Target CPA (Smart bidding/AI/ML)
• Target ROAS (Smart bidding/AI/ML)
54
#GoogleAds101	@ivantage	with	@matt_trimmer
Maximise clicks - tra
ffi
c focused
• Simplest form of bidding
• Focuses on increasing clicks across campaign within target spend or budget
• Set daily budget
• Generally no maximum CPC per bid
• Use when:
• Early in a campaign to get data
• Want tra
ffi
c
• No conversion con
fi
guration
55
#GoogleAds101	@ivantage	with	@matt_trimmer
Manual CPC bidding
•Set a maximum cost per click
•Per Ad group (default bid)
•Override with individual keyword bids
•You won’t pay more, often less - auction model
56
#GoogleAds101	@ivantage	with	@matt_trimmer
Enhanced CPC - smart bidding, conversion
focused
• Aims to get more conversions from manual CPC bidding
• Adjusts your CPC to help maximise conversions
• Combines smart bidding with manual bidding
• Looks for auctions that are more likely to lead to
conversions
• Raises your max CPC bid to compete harder by 30% (now uncapped)
• Lowers your max CPC bid if it looks likely not to convert by -100%
• Tries to keep average CPC below max CPC overtime
• Can increase conversions while maintaining/lowering cost
per conversion
• Available
• Optional feature on Manual CPC bidding
57
#GoogleAds101	@ivantage	with	@matt_trimmer
Target impression share - tra
ffi
c/competitor
focused
• Great for branded terms
• Bid adjustments not taken into account
• Except -100% mobile
58
#GoogleAds101	@ivantage	with	@matt_trimmer
Smart bid strategies - conversion focused
• Maximise conversions
• Optional target cost action
• Bid adjustments not taken into account
• Except -100% mobile
• Maximise conversion value
• Optional target ROAS
• Bid adjustments not taken into account
• Except -100% mobile
• Target CPA
• Specify a Cost per Acquisition
• Non-device bid adjustments are ignored
• Target ROAS
• Specify a Return on Advertising Spend
• Non-device bid adjustments are ignored 59
#GoogleAds101	@ivantage	with	@matt_trimmer
Target ROAS
• Target Return on Advertising Spend
• Need 50 conversions in past 30 days
• Tries to achieve and average ROAS
• Target your average ROAS
• £5.00 sales / £1.00 ad spend = 500% ROAS
• Budget key
60
#GoogleAds101	@ivantage	with	@matt_trimmer
Target CPA
• Target Cost per Acquisition (sale or lead)
• Need 30 conversions in past 30 days
• Tries to achieve and average CPA
• Target your average CPA
• per sale
• per lead
• Budget key
61
#GoogleAds101	@ivantage	with	@matt_trimmer
Applying bid strategies
• Standard strategies
• Applied to a single campaign
• Portfolio strategies
• All automated bidding strategies
• Applied across multiple campaigns, ad groups and keywords
• Stored in your shared library
62
#GoogleAds101	@ivantage	with	@matt_trimmer
Tracking website conversions
• At the point of success
• A JavaScript tag needs to
fi
re (provided by Google)
• May record a value
• Needs to be programmed if variable
• Count - click to conversion ratio
• Conversion window
• Attribution model
• Time decay is good one
• Conversion tag controls automated bidding for
• All smart bidding
63
#GoogleAds101	@ivantage	with	@matt_trimmer
Importing goals/transactions from Google
Analytics
• Goals
• E-commerce transactions
• Connect accounts
• Enable auto-tagging
• Import goals/e-commerce
• More info
64
#GoogleAds101	@ivantage	with	@matt_trimmer
Enabling conversions, reporting and bidding
• Set a conversion for every campaign
• Share with Conversion Action Sets
• Con
fi
gure conversion behaviour
• Ensure you don’t have duplicate conversions
• Conversion tracking and Google Analytics enabled
• Optimising for twice the revenue/conversions
• Use conversions columns for reporting
• Now you can use smart bidding:
• Enhanced CPC
• Maximise conversions
• Maximise conversion value
• Target CPA
• Target ROAS 65
#GoogleAds101	@ivantage	with	@matt_trimmer
Tracking call conversions
• Calls from ads
• To your actual number
• Using call extensions
• Call only ads
• Calls to a phone number on you site
• Code inserts a Google forwarded number on your site when your ad is clicked
• Your normal number is displayed when the sessions is not ad related
• Clicks on a number on your mobile site
• Code which measures clicks on numbers on your site
• Import conversions as a result of calls
• Number, start time, type, value and currency
66
#GoogleAds101	@ivantage	with	@matt_trimmer
Billing options
• Automatic payments once you’ve reached a
payment threshold
• Threshold determined by Google
• Normally £500.00
• Monthly invoicing - 30 days credit
• 12 year old business
• £5000.00 minimum spend
67
#GoogleAds101	@ivantage	with	@matt_trimmer
Your 101 action plan
• Think about your website
• What tra
ffi
c do you want to it?
• Research your keywords
• Identify good landing pages
• Categorise similar keywords into Ad groups
• 5-20 per group
• Use exact match for critical keywords
• Use broad match for research
• With exact match negatives
• User search terms report to prune
• Organise Ad groups into campaigns, where budget, time, place,
device and behaviour (keywords) is important
• Implement conversion tracking
• Implement your bid strategy
68
#GoogleAds101	@ivantage	with	@matt_trimmer
Feedback please
• www.ivantage.co.uk/feedback
69

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Google Ads 101 Slides Cover Search Marketing Fundamentals

  • 1. #GoogleAds101 @ivantage with @matt_trimmer Matt Trimmer
 Principal Consultant & Managing Director These Slides: http://www.slideshare.net/ivantage Google Ads 101 - Building, optimising and managing search campaigns
  • 2. #GoogleAds101 @ivantage with @matt_trimmer 2 Google Ads curriculum • Google Ads 101 - Building, optimising and managing search campaigns • Google Ads 201 - Optimising search campaigns through analysis, structure and control • Google Ads 301 - Extending search campaigns with display advertising and remarketing • Google Ads 302 - Extending search campaigns with feeds, dynamic remarketing and shopping
  • 4. #GoogleAds101 @ivantage with @matt_trimmer 4 Timings and housekeeping • Start 9:30 • Break 11:00-11:15 • Lunch 12:45-13:45 • Break 15:15-15:30 • Wrap-up 17:00 • Nearest fi re exit • Toilets
  • 5. #GoogleAds101 @ivantage with @matt_trimmer 5 Session 1 – Search marketing, account structure, the auction process, quality score, ad ranking and creating a new campaign • Introductions, your objectives and building your action plan • A brief history of Ads • De fi ning paid search (cpc, ppc & pfp), organic search, structured search and SEO • Understanding the power of search marketing • De fi ning and understanding search, display, remarketing and dynamic remarketing • Exploring Google search and Google search partners • Accessing Google Ads with your Google account • Understanding accounts, campaigns, Ad groups, keywords, ads and landing pages • Introducing the Ads auction, ad rank and quality score • Introducing the perfect keyword, ad and landing page experience • Introducing micro moments and bid adjustments for time, location and device • Creating an Ads search network campaign • Understanding search campaign settings
  • 6. #GoogleAds101 @ivantage with @matt_trimmer 6 Session 2 – Targeting ads, keyword research, keyword match types and ad preview testing • Targeting ads with location targeting • Targeting ads with location options • Targeting ads with ad scheduling • Targeting ads to devices • Selecting initial bid strategy • Selecting initial budget • Selecting preferred delivery method • Exploring, understanding and using the Ads interface • Exploring, understanding and analysing search metrics • Exploring, understanding and using columns • Exploring, understanding and using fi lters • Exploring, understanding and using segments • Researching and targeting keywords • Introducing keyword match types • Introducing and using the Ads keyword planner • Introducing and using negative keywords • Exploring and using the ad preview tool • Finding, diagnosing and solving keyword, ad and landing page issues
  • 7. #GoogleAds101 @ivantage with @matt_trimmer 7 Session 3 – Creating compelling text ads and using ad extensions • Understanding and creating compelling expanded text ads • Understanding and exploring ad delivery options • Introducing and understanding the Ads editorial policy • Introducing and using ad extensions • Creating and using sitelinks extensions • Creating and using callout extensions • Creating and using structured snippet extensions • Creating and using call extensions • Creating and using message extensions • Creating and using location extensions • Creating and using a ffi liate location extensions • Creating and using price extensions • Creating and using review extensions • Using seller ratings extensions
  • 8. #GoogleAds101 @ivantage with @matt_trimmer 8 Session 4 – Bidding strategies, conversions analysis, reporting, user access and billing • Understanding and setting IP address exclusions • Introducing standard and portfolio ( fl exible) bidding strategies • Introducing manual bidding • Introducing automated bidding strategies for tra ffi c optimisation • Understanding, de fi ning and measuring conversions • Creating and deploying Ads Conversion Tracking • Linking Analytics to Ads • Importing goals and or E-commerce conversions into Ads • Introducing automated bidding strategies for conversion optimisation (Conversion Optimiser) • Introducing and using bid simulators • Introducing and using Ads reporting • Introducing and reviewing change history • Understanding and controlling user access • Understanding and selecting Ads billing options • Wrap up, conclusions, your action plan and feedback
  • 9. #GoogleAds101 @ivantage with @matt_trimmer 9 Keeping up to date • Help Centre • https://support.google.com/google-ads/announcements/ 9048695 • O ffi cial blog • https://Ads.googleblog.com • Twitter • https://twitter.com/googleads
  • 10. #GoogleAds101 @ivantage with @matt_trimmer 10 Introductions • First • Me (Matt Trimmer) & ivantage overview • In a moment • A little bit about you • Your name • Your role • Your organisation/department/site/site area • Your objectives for attending today
  • 11. #GoogleAds101 @ivantage with @matt_trimmer 11 Me • Founder, Principal Consultant and Managing Director of ivantage • Love the Internet, 23 years IT, technical experience, 14 years Internet • One of 15 Google Accredited Seminar Leaders Globally
  • 12. #GoogleAds101 @ivantage with @matt_trimmer 12 You • A little bit about you • Your name • Your role • Your organisation/department/site/site area • Your objectives for attending today • Experience with Google Ads • A keyword you would like to target
  • 13. #GoogleAds101 @ivantage with @matt_trimmer Some early de fi nitions • Search Engine Marketing (SEM) • Paid search (cpc normally in Google Analytics) • Also known as ppc or pfp • Advertising • Organic search • Also know as known as Natural search • The process of improving organic search - SEO • Search Engine Optimisation • Relevancy • Structured search • Also known as paid inclusion • Google Shopping • Product Listing Ads (PLAs) 13
  • 14. #GoogleAds101 @ivantage with @matt_trimmer History • Launched October 23rd, 2000 with 350 advertisers • 80% of Alphabet’s revenue come from Google Ads - $147bn (2020) • 29% of digital ad spend, Facebook 24% Alibaba 9% • 80% of searches are not monetised! • Timeline • https://edge45.co.uk/blog/google-Ads-evolution-timeline • Feb 2016 - side ads go • Extended text ads • 50-60% searches are now conducted on mobile • Aug 2018 - rebrand to Google Ads • 71% is search (57% of Alphabet) 14
  • 15. #GoogleAds101 @ivantage with @matt_trimmer Google Ads - advertising formats • Search - where you fi rst focus your spend and e ff ort • Where? • On the Google Search Network • Google search sites (google.co.uk, google.com, etc) • Google Play, the shopping tab on Google search, Google Images, Google Maps, the Maps App • On Google search partners • 100s of non-Google sites • YouTube • Targeting methods? • Keyword • Device • Location • Presence: People in or regularly in your targeted locations • Search interest: People searching for your targeted locations • Both • Time • Location • Language • Format? • Text Ads (Responsive Search Ads), Call Ads, Dynamic Search Ads 15
  • 16. #GoogleAds101 @ivantage with @matt_trimmer Google Ads - advertising formats • Display - brand building and enhancing search RoI • Where? • Google Display Network (GDN) - 90% of Internet users • YouTube, Google Finance, Gmail & others • 2 million partner sites, videos & apps • Google Adsense network, AdSense for Domains, AdSense for Errors • DoubleClick Ad Exchange • Targeting? • Location • Language • Keywords - content contextual • Keywords - audience relevant (no longer available) • Audience • Who they are • What their interests and habits are • What they’re actively researching or planning • How they’ve interacted with your business (remarketing/retargeting) • Combined and Custom of the above • Demographics - age, gender, parental status, household income • Topical - web pages, videos and apps • Placements - speci fi c websites, videos and apps • Formats? • Responsive Display Ads, Uploaded Display Ads, Engagement Ads (Video) 16
  • 17. #GoogleAds101 @ivantage with @matt_trimmer Google Ads - advertising formats • Remarketing - a second bite of the cherry • Where? • Search remarketing (RLSA) on the Google Search Network • Display remarketing on GDN • Targeting? • Audiences/lists - who have visited your site • Audiences/lists - who have visited your site and exhibited speci fi c behaviour • Email list (Customer Match) • Derived similar audience list • Derived similar email list • Formats? • Text Ads (Responsive Search Ads), Call Ads, Dynamic Search Ads • Responsive Display Ads, Uploaded Display Ads, Engagement Ads (Video) 17
  • 18. #GoogleAds101 @ivantage with @matt_trimmer Google Ads - advertising formats • Dynamic remarketing - content to content • Where? • Display (Dynamic) remarketing on GDN • Targeting? • Audiences/lists - who have visited your site • Audiences/lists - who have visited your site and exhibited speci fi c behaviour • Email list (Customer Match) • Derived similar audience list • Derived similar email list • Formats? • Responsive Display Ads, Uploaded Display Ads • Other requirements? • Need a content (products or services) feed 18
  • 19. #GoogleAds101 @ivantage with @matt_trimmer Ads Advertising formats • Discovery • Gmail Special Promotions • YouTube • Discover • Shopping • Google Search Sites and Shopping Tab • Video • YouTube and GDN • App • App install campaign across • Google Search, GDN, YouTube • Local • Smart 19
  • 20. #GoogleAds101 @ivantage with @matt_trimmer Search campaigns • Keyword targeted • Bid options • Location bid adjustments • Schedule bid adjustments • Device bid adjustments • Should be your primary use of Ads • No other form of marketing is like search • Permission based • Requested • Quali fi ed 20
  • 21. #GoogleAds101 @ivantage with @matt_trimmer Keywords • Entered by the searcher • Usually a phrase rather than a single keyword • Search “query” • You bid for the click related to the keyword • GoogleAds conducts an auction • Your ad is eligible to enter the auction or not • Your ad is displayed/impressed • Your ad might be clicked • The cost you pay is equal to or less than the bid 21
  • 22. #GoogleAds101 @ivantage with @matt_trimmer The Google Ads second price auction • Auction • Super fast • Conducted for every ad impression • You pay enough to beat next best ad (determined by Ad Rank) • Will your ad show and in what position? (Ad Rank) • Your bid amount • Your auction-time ad quality • Expected click through rate (CTR) • Estimated ad relevance • Estimated landing page experience • Ad Rank thresholds • The competitiveness of the auction • The context of the person’s search • Location, device, time of search, the nature of the search term, other ads and search results that show and other user signals and attributes • Expected impact of ad extensions and other ad formats 22
  • 23. #GoogleAds101 @ivantage with @matt_trimmer Ad Rank thresholds • The reserve Ad Rank “price” for your ad (set by Google at auction) to show • Determined by • Your ad quality • Your ad position • User signals and attributes • The topic and nature of the search • Related auctions • Competition from other advertisers • = Actual CPC 23
  • 24. #GoogleAds101 @ivantage with @matt_trimmer Quality Score and Ad Rank • You can not see Ad Rank • Quality Score is a historical proxy indicator for the real-time assessment of Ad Rank • Shown in your account on keywords not ads • Any quality scores you see in Ads are an historical representation of the actual real time assessment • Not used in auction! • Determined by • Expected click through rate (CTR) • Ad relevance • Landing page experience • Based on same keyword advertisers over 90 days • 1-10 and Average, Below Average, Above Average 24
  • 25. #GoogleAds101 @ivantage with @matt_trimmer Think about the experience • The keyword • The ad • The landing page • The conversion path 25
  • 26. #GoogleAds101 @ivantage with @matt_trimmer Create a search campaign • Discover the options 26
  • 28. #GoogleAds101 @ivantage with @matt_trimmer Geographic targeting • Location • Countries • Areas with a country • Radius • Place name • Address • Postcode • Coordinates • Business Pro fi le (Google My Business) • Location options • Presence: People in or regularly in your targeted locations • Search interest: People searching for your targeted locations • Both 28
  • 30. #GoogleAds101 @ivantage with @matt_trimmer Ad scheduling • Ads run 24x7 by default • Set a schedule • Bid adjust once schedule exists 30
  • 31. #GoogleAds101 @ivantage with @matt_trimmer Ads account structure • Account • Campaign • Ad groups - Ads - Final URL (Landing Page) • Keywords - Final URL (Landing Page) • Good practice? • 5-20 similar keywords per Ad group • At least two ads per Ad group • Does the ad make sense for each respective keyword? • Does the fi nal url (landing page) provide the optimal experience for each respective keyword? 31
  • 32. #GoogleAds101 @ivantage with @matt_trimmer Researching keywords • Keywords are more likely to be key phrases • Keywords are behavioural • Use the Google keyword planner • Insight into searchers' behaviour • Categorise keywords • Mens shirts • Formal • Casual • Print • Floral • Type • Designer, Paul Smith, Button Down • Textile • Silk, Flannel • Colour 32
  • 33. #GoogleAds101 @ivantage with @matt_trimmer Keyword match types • Control when ads appear • Broad - the default • “Phrase” • [Exact] • Stop ads appearing • -Negative • Broad • Phase • Exact • Note • Keywords are not case sensitive 33
  • 34. #GoogleAds101 @ivantage with @matt_trimmer Broad match keywords • Your ad may show for • Searches for keyword • Searches related to the keyword (may not into include your keyword) • Google may use • User’s recent search history • The content of the landing page • Other keywords in an ad group to better understand intent • Will include • Misspellings • Stemmings ( fl oor and fl ooring) • Synonyms (quick and fast) • Related searches (shoes and boots) • Singular and plural • Abbreviations, acronyms and accents 34
  • 35. #GoogleAds101 @ivantage with @matt_trimmer “Phase” match keywords • Your ad may show for • Searches for keyword in order • Searches that include the meaning of your keyword • The meaning of the keyword can be implied, and user searches can be a more speci fi c form of the meaning. • Word order a ff ects matching behaviour • Ads won’t show for searches where the word order changes meaning • “moving services london to manchester” • Won’t match and show ads for: • “moving services manchester to london” 35
  • 36. #GoogleAds101 @ivantage with @matt_trimmer [Exact] match keywords • Your ad may show for • Searches for keyword in exact order with no appendages • Searches that have the same meaning or same intent as the keyword • This should be our default keyword match type • Optimum control over who sees our Ad • Our Ad and Landing Page can be tailored to the experience of the keyword intent 36
  • 37. #GoogleAds101 @ivantage with @matt_trimmer -negative match keywords • -broad • -“phrase” • Word order important • -[exact] • No matching to • Close variants • Synonyms • Singular or plural • Misspellings • Need to be speci fi c about exclusion 37
  • 38. #GoogleAds101 @ivantage with @matt_trimmer Negative keywords are essential for precise control • To show the most relevant ad • for the most relevant landing page • to provide best possible conversion experience 38 Dining Tables Campaign Generic dining tables “dining tables” -extending -extending -round Extending dining tables Extending keywords Round tables Round keywords -round
  • 39. #GoogleAds101 @ivantage with @matt_trimmer Keyword strategy? • Research keywords • Keyword planner • For the majority of your search campaign • Exact match and control you ad content and landing page • Use negatives on other Ad groups to prevent ads showing • Reserve for your highest bid • Use a small amount of broad • Use negative match to prevent this being shown instead of your exact match keywords • Bid 50-60% less • Prune broad keywords using the search terms report 39
  • 40. #GoogleAds101 @ivantage with @matt_trimmer Keyword duplicates • Duplicate keywords compete with each other! • Keywords with di ff erent match types • Not considered duplicates 40
  • 41. #GoogleAds101 @ivantage with @matt_trimmer Broad, BMM, phrase, exact or negative? • All of them! • For now • Exact for critical keywords • Broad for those 15% of new terms • Keyword research 41
  • 43. #GoogleAds101 @ivantage with @matt_trimmer Search Ads • Extended Text Ads (until June 30 2022) • Now - Responsive Search Ads • Adapt to device width • Saves time • Rotates multiple headlines and descriptions (fewer ads to edit) • Dynamic location insertion • Compete in more auctions and match more queries • More keywords for Google to match to • Increase Ad group performance • Due to improved clicks, CTR and conversions 43
  • 44. #GoogleAds101 @ivantage with @matt_trimmer Responsive Search Ads • Properties • 15 Headlines - 3 Shown • 4 Descriptions - 2 Shown • Shown in di ff erent combinations and orders • Pin Headlines and Descriptions • Eg. Disclaimer • More info 44
  • 45. #GoogleAds101 @ivantage with @matt_trimmer Expanded text ads • Headline1 • Headline2 • Description • Display URL • Domain of Final URL • Path text • Final URL 45
  • 46. #GoogleAds101 @ivantage with @matt_trimmer Creating compelling ads • Highlight USPs • Include prices, promotions and exclusives • Empower customers to take action • Highlight the next step - call to action • Purchase, call today, browse, sign-up • Include at least one of your keywords • Match your ad to your landing page • Appeal to customers on mobile • Experiment • 2-4 ads per Ad groups • Check rotation options • Check ad text and landing page mistakes 46
  • 47. #GoogleAds101 @ivantage with @matt_trimmer Editorial • See Guidelines • Style and spelling • Punctuation and symbols • Capitalisation • Repetition • Unacceptable spacing • Phone number in ad text • Misuse of ad features • Unidenti fi ed business • Business name requirements • Image quality • Video quality 47
  • 48. #GoogleAds101 @ivantage with @matt_trimmer Ad extensions • Manual • Call extensions • Callout extensions • Lead form extensions • Location extensions • Structured snippet extensions • Sitelink extensions • Price extensions • App extensions • A ffi liate location extensions • Automated • Seller ratings • Dynamic sitelink extensions 48
  • 49. #GoogleAds101 @ivantage with @matt_trimmer Ad approval process • All new/modi fi ed ads are subject to an approval process • Even paused ads • 1 day turnaround • Status • Under review • Eligible • Can run on certain pages, might still be disproved • Approved • Disproved • Hover over disproved status for reason • Governed by Google Ads policies 49
  • 50. #GoogleAds101 @ivantage with @matt_trimmer Showings and Testing Ads • Ad Preview and Diagnosis Tool 50
  • 51. #GoogleAds101 @ivantage with @matt_trimmer How do you know what Google Ads is matching your keywords to? • Now • Google Ad Preview and Diagnosis Tool • Historically • Search terms report 51
  • 53. #GoogleAds101 @ivantage with @matt_trimmer Budgets • Daily budget at the campaign level • 30.4 average days in a month • Daily budget can exceeded by x 2! • Should even over 30.4 • Over-delivery policy • Over-delivery credits • Careful when you change in the month as 30.4 re-triggers 53
  • 54. #GoogleAds101 @ivantage with @matt_trimmer Bidding • Manual bid strategies • Manual CPC bidding • Enhanced CPC (Smart bidding/AI/ML) • Automated bid strategies • Tra ffi c focused • Maximise clicks • Target Impression Share • Conversions focused (Google conversion tracking required) • Maximise conversions (Smart bidding/AI/ML) • Maximise conversion value (Smart bidding/AI/ML) • Target CPA (Smart bidding/AI/ML) • Target ROAS (Smart bidding/AI/ML) 54
  • 55. #GoogleAds101 @ivantage with @matt_trimmer Maximise clicks - tra ffi c focused • Simplest form of bidding • Focuses on increasing clicks across campaign within target spend or budget • Set daily budget • Generally no maximum CPC per bid • Use when: • Early in a campaign to get data • Want tra ffi c • No conversion con fi guration 55
  • 56. #GoogleAds101 @ivantage with @matt_trimmer Manual CPC bidding •Set a maximum cost per click •Per Ad group (default bid) •Override with individual keyword bids •You won’t pay more, often less - auction model 56
  • 57. #GoogleAds101 @ivantage with @matt_trimmer Enhanced CPC - smart bidding, conversion focused • Aims to get more conversions from manual CPC bidding • Adjusts your CPC to help maximise conversions • Combines smart bidding with manual bidding • Looks for auctions that are more likely to lead to conversions • Raises your max CPC bid to compete harder by 30% (now uncapped) • Lowers your max CPC bid if it looks likely not to convert by -100% • Tries to keep average CPC below max CPC overtime • Can increase conversions while maintaining/lowering cost per conversion • Available • Optional feature on Manual CPC bidding 57
  • 58. #GoogleAds101 @ivantage with @matt_trimmer Target impression share - tra ffi c/competitor focused • Great for branded terms • Bid adjustments not taken into account • Except -100% mobile 58
  • 59. #GoogleAds101 @ivantage with @matt_trimmer Smart bid strategies - conversion focused • Maximise conversions • Optional target cost action • Bid adjustments not taken into account • Except -100% mobile • Maximise conversion value • Optional target ROAS • Bid adjustments not taken into account • Except -100% mobile • Target CPA • Specify a Cost per Acquisition • Non-device bid adjustments are ignored • Target ROAS • Specify a Return on Advertising Spend • Non-device bid adjustments are ignored 59
  • 60. #GoogleAds101 @ivantage with @matt_trimmer Target ROAS • Target Return on Advertising Spend • Need 50 conversions in past 30 days • Tries to achieve and average ROAS • Target your average ROAS • £5.00 sales / £1.00 ad spend = 500% ROAS • Budget key 60
  • 61. #GoogleAds101 @ivantage with @matt_trimmer Target CPA • Target Cost per Acquisition (sale or lead) • Need 30 conversions in past 30 days • Tries to achieve and average CPA • Target your average CPA • per sale • per lead • Budget key 61
  • 62. #GoogleAds101 @ivantage with @matt_trimmer Applying bid strategies • Standard strategies • Applied to a single campaign • Portfolio strategies • All automated bidding strategies • Applied across multiple campaigns, ad groups and keywords • Stored in your shared library 62
  • 63. #GoogleAds101 @ivantage with @matt_trimmer Tracking website conversions • At the point of success • A JavaScript tag needs to fi re (provided by Google) • May record a value • Needs to be programmed if variable • Count - click to conversion ratio • Conversion window • Attribution model • Time decay is good one • Conversion tag controls automated bidding for • All smart bidding 63
  • 64. #GoogleAds101 @ivantage with @matt_trimmer Importing goals/transactions from Google Analytics • Goals • E-commerce transactions • Connect accounts • Enable auto-tagging • Import goals/e-commerce • More info 64
  • 65. #GoogleAds101 @ivantage with @matt_trimmer Enabling conversions, reporting and bidding • Set a conversion for every campaign • Share with Conversion Action Sets • Con fi gure conversion behaviour • Ensure you don’t have duplicate conversions • Conversion tracking and Google Analytics enabled • Optimising for twice the revenue/conversions • Use conversions columns for reporting • Now you can use smart bidding: • Enhanced CPC • Maximise conversions • Maximise conversion value • Target CPA • Target ROAS 65
  • 66. #GoogleAds101 @ivantage with @matt_trimmer Tracking call conversions • Calls from ads • To your actual number • Using call extensions • Call only ads • Calls to a phone number on you site • Code inserts a Google forwarded number on your site when your ad is clicked • Your normal number is displayed when the sessions is not ad related • Clicks on a number on your mobile site • Code which measures clicks on numbers on your site • Import conversions as a result of calls • Number, start time, type, value and currency 66
  • 67. #GoogleAds101 @ivantage with @matt_trimmer Billing options • Automatic payments once you’ve reached a payment threshold • Threshold determined by Google • Normally £500.00 • Monthly invoicing - 30 days credit • 12 year old business • £5000.00 minimum spend 67
  • 68. #GoogleAds101 @ivantage with @matt_trimmer Your 101 action plan • Think about your website • What tra ffi c do you want to it? • Research your keywords • Identify good landing pages • Categorise similar keywords into Ad groups • 5-20 per group • Use exact match for critical keywords • Use broad match for research • With exact match negatives • User search terms report to prune • Organise Ad groups into campaigns, where budget, time, place, device and behaviour (keywords) is important • Implement conversion tracking • Implement your bid strategy 68