GoToAssist is a remote support solution that allows customer service representatives to quickly connect with customers to resolve technical issues. It provides screen sharing, remote control, file transfer and other collaboration tools to help representatives improve customer satisfaction and reduce problem resolution times. Managers can use monitoring and reporting tools to measure team performance and the customer experience. GoToAssist uses encryption and permissions to ensure remote connections are secure.
Working Remotely with Microsoft TechnologiesIntergen
This document summarizes working remotely with Microsoft technologies like Windows Virtual Desktop (WVD) and Microsoft Teams. It introduces the speakers and provides an agenda for the presentation. The presentation will demonstrate WVD and discuss its security, management and licensing. It will also focus on staying productive while working remotely using Microsoft Teams and Empired's Teams Rapid Enablement offer.
This document provides an implementation guide for Symantec Mail Security for Microsoft Exchange Server 2007/2010. It discusses installing and configuring the software, including setting up servers, licensing, identifying spam, filtering content, scanning for threats, managing quarantines, and generating reports. The guide is intended to help users effectively implement and manage Mail Security on their Exchange servers.
The document provides 7 scenarios describing how to properly license Windows for virtual desktop infrastructure (VDI) environments. It explains that for devices covered under Software Assurance, no additional licensing is required to access VDI desktops. However, devices not covered by Software Assurance, such as thin clients, require Windows Virtual Desktop Access (VDA) licenses, which are $100 per year per device. The document provides guidance on the number of VDA licenses needed for each scenario based on the number of non-Software Assurance accessing devices.
nGen Phone is a software solution that merges customer interactions from different channels into a single desktop interface for call center agents. This allows agents to see a customer's full interaction history across all channels in one window. This improves customer satisfaction by giving agents more context and personalizing each call. It also boosts agent productivity by minimizing time spent switching between applications or looking up information. Managers benefit from dashboards and reports that help measure performance and ensure service level agreements are met. The solution integrates with existing call center infrastructure to provide a centralized desktop for routing calls, tracking agent status, and generating reports.
Over the years, password management software has evolved from a simple self-service web application to reset forgotten passwords to a complex platform for managing multiple authentication factors and encryption keys.
This document describes the technological evolution and highlights the product capabilities that organizations should consider in order to have a lasting value from their investment.
In part, this document questions the benefits of investing in point solutions with limited functionality and expansion capabilities and in favor of investing in a platform capable of addressing both short- and long-term needs.
Sections:
- In the Beginning: A Simple Problem
- Proliferation of Passwords
- Locked-out Users, Mobile Users and Cached Passwords
- Multi-Factor Authentication: Smart Cards and Tokens
- Public Key Infrastructure and Encrypted Key Files
- Full Disk Encryption
- User Enrollment and Adoption
- Privileged Accounts and Passwords
- The Future
http://hitachi-id.com/
Managing credentials on-premise and in the cloud.
With over 12 million users worldwide, Hitachi ID Password Manager is the leading credential management solution. It lowers IT support cost and improves user service by eliminating problems and diverting resolution to self-service.
Password Manager includes password synchronization, single sign-on and self-service password reset.
http://hitachi-id.com/password-manager/
Samsung Zero Client Brochure - July-2015Greg Spence
Samsung zero clients provide a simplified and secure endpoint solution for virtual desktop infrastructure (VDI) and desktop as a service (DaaS) deployments. The zero clients replace the local operating system with hardware-level intelligence to reduce the desktop attack surface and minimize client-side administration. Samsung offers various zero client models including all-in-one displays, standalone devices, and solutions that transform existing monitors into zero clients. The zero clients are optimized for VDI and DaaS platforms from VMware and Amazon to deliver a follow-me experience allowing users to access their virtual desktops from multiple device types.
The document discusses Samsung thin client displays that offer a virtualization solution for businesses. The thin clients replace typical PC software stacks with an embedded OS optimized for cloud access. This provides security benefits by running in read-only mode to protect against malware. The thin clients also retain PC-like functionality through an admin mode. Samsung thin clients are designed to simplify the desktop without compromising versatility.
Working Remotely with Microsoft TechnologiesIntergen
This document summarizes working remotely with Microsoft technologies like Windows Virtual Desktop (WVD) and Microsoft Teams. It introduces the speakers and provides an agenda for the presentation. The presentation will demonstrate WVD and discuss its security, management and licensing. It will also focus on staying productive while working remotely using Microsoft Teams and Empired's Teams Rapid Enablement offer.
This document provides an implementation guide for Symantec Mail Security for Microsoft Exchange Server 2007/2010. It discusses installing and configuring the software, including setting up servers, licensing, identifying spam, filtering content, scanning for threats, managing quarantines, and generating reports. The guide is intended to help users effectively implement and manage Mail Security on their Exchange servers.
The document provides 7 scenarios describing how to properly license Windows for virtual desktop infrastructure (VDI) environments. It explains that for devices covered under Software Assurance, no additional licensing is required to access VDI desktops. However, devices not covered by Software Assurance, such as thin clients, require Windows Virtual Desktop Access (VDA) licenses, which are $100 per year per device. The document provides guidance on the number of VDA licenses needed for each scenario based on the number of non-Software Assurance accessing devices.
nGen Phone is a software solution that merges customer interactions from different channels into a single desktop interface for call center agents. This allows agents to see a customer's full interaction history across all channels in one window. This improves customer satisfaction by giving agents more context and personalizing each call. It also boosts agent productivity by minimizing time spent switching between applications or looking up information. Managers benefit from dashboards and reports that help measure performance and ensure service level agreements are met. The solution integrates with existing call center infrastructure to provide a centralized desktop for routing calls, tracking agent status, and generating reports.
Over the years, password management software has evolved from a simple self-service web application to reset forgotten passwords to a complex platform for managing multiple authentication factors and encryption keys.
This document describes the technological evolution and highlights the product capabilities that organizations should consider in order to have a lasting value from their investment.
In part, this document questions the benefits of investing in point solutions with limited functionality and expansion capabilities and in favor of investing in a platform capable of addressing both short- and long-term needs.
Sections:
- In the Beginning: A Simple Problem
- Proliferation of Passwords
- Locked-out Users, Mobile Users and Cached Passwords
- Multi-Factor Authentication: Smart Cards and Tokens
- Public Key Infrastructure and Encrypted Key Files
- Full Disk Encryption
- User Enrollment and Adoption
- Privileged Accounts and Passwords
- The Future
http://hitachi-id.com/
Managing credentials on-premise and in the cloud.
With over 12 million users worldwide, Hitachi ID Password Manager is the leading credential management solution. It lowers IT support cost and improves user service by eliminating problems and diverting resolution to self-service.
Password Manager includes password synchronization, single sign-on and self-service password reset.
http://hitachi-id.com/password-manager/
Samsung Zero Client Brochure - July-2015Greg Spence
Samsung zero clients provide a simplified and secure endpoint solution for virtual desktop infrastructure (VDI) and desktop as a service (DaaS) deployments. The zero clients replace the local operating system with hardware-level intelligence to reduce the desktop attack surface and minimize client-side administration. Samsung offers various zero client models including all-in-one displays, standalone devices, and solutions that transform existing monitors into zero clients. The zero clients are optimized for VDI and DaaS platforms from VMware and Amazon to deliver a follow-me experience allowing users to access their virtual desktops from multiple device types.
The document discusses Samsung thin client displays that offer a virtualization solution for businesses. The thin clients replace typical PC software stacks with an embedded OS optimized for cloud access. This provides security benefits by running in read-only mode to protect against malware. The thin clients also retain PC-like functionality through an admin mode. Samsung thin clients are designed to simplify the desktop without compromising versatility.
This product catalog summarizes Dexon Software's customer service product, which [1] allows efficient communication between organizations and customers through a virtual assistant, [2] integrates call management to route customer requests and monitor resources in real-time, and [3] offers a corporate chat for real-time communication between customers and agents to understand problems.
- The document discusses Microsoft's licensing for virtual desktop infrastructure (VDI) environments. It addresses licensing for the Windows desktop operating system in VDI using either Windows Client Software Assurance (SA) or Windows Virtual Desktop Access (VDA).
- Windows VDA is a device-based subscription that allows non-SA devices like thin clients to access virtual desktops. It costs $100/year/device and is available through Microsoft Volume Licensing programs.
- The document provides answers to frequently asked questions about Windows VDA and VDI licensing, including how to calculate VDA licenses needed, licensing applications in VDI, and using Windows Server as the VDI desktop OS instead of Windows VDA.
Understanding the Olympus Multi-License Administrationgr8situation
The document discusses Olympus' multi-license administration. A multi-license allows multiple licenses to be managed by a license manager and user settings to be maintained by a system configuration program. It outlines the components needed for a multi-license, including a license manager, system configuration program, and modules. It also provides instructions on obtaining a multi-license and installing the necessary software in workgroup mode.
The document describes different support packages - Gold, Platinum, Premier, and Premier Advantage - offered by Alfresco for their products. It provides details on what is included in each package such as number of authorized support contacts, access to forums and documentation, response times, and training. The Gold package offers basic support while Premier Advantage offers the most comprehensive support with 10 contacts, various training courses, proactive services and faster response times. Response time commitments, or SLA's, vary based on the priority of the issue and the support package purchased.
The GRID is a next generation video conferencing system that solves the pitfalls of previous solutions. It requires no costly hardware or complicated software integration. Users can join conferences quickly from any PC or Mac using only a webcam. The intuitive interface allows multiple participants to collaborate with clear audio and video both nationally and internationally. Businesses can replace travel and conferences calls with the GRID's reliable and easy-to-use video conferencing platform at no upfront capital cost.
This document contains a summary of an individual's qualifications and work experience in IT support. It includes over 4 years of experience providing internal IT support, troubleshooting issues, and ensuring customer satisfaction. Their experience includes maintaining active directories, managing user accounts, password resets, installing operating systems, and addressing hardware and software issues for clients.
The document is the user guide for Norton Ghost 15.0. It provides information on technical support resources, licensing and registration, contacting support, and additional enterprise services available from Symantec. The document outlines how to get assistance and support for Norton Ghost 15.0 and other Symantec products.
Pugazhenthi S is seeking a challenging position to implement his 4+ years of experience in technical support. He has worked as a Senior Technical Support Representative for Dell and as a Desktop Support Engineer for Wipro and Care IT Solutions. He has experience handling service requests, remote support, asset management, and troubleshooting issues for various applications, servers, and operating systems. He holds a Bachelor's degree in Computer Applications and Diploma in Computer Science Engineering.
Organizations that either are considering deployment of Hitachi ID Password Manager or have already deployed it need to understand its security implications.
Hitachi ID Password Manager impacts authentication processes and standards. This document describes this impact, and how to ensure that it is a positive change.
Hitachi ID Password Manager is also a sensitive part of an organization's IT infrastructure, and consequently must be defended by strong security measures. The technology used by Hitachi ID Password Manager to protect against intrusions, as well as best practices to deploy that technology, are described here.
The remainder of this paper is organized into sections that describe challenges specific to managing passwords for mobile users, and how Hitachi ID Password Manager addresses each problem.
What is Hitachi ID Password Manager?
A brief description of Hitachi ID Password Manager, to give context to the subsequent sections.
Protected assets
A list of what information security, as implemented in Hitachi ID Password Manager, should protect.
Defining security violations
Some specific security attacks that Hitachi ID Password Manager defenses must repel.
Impact on authentication processes
How the features and processes created by Hitachi ID Password Manager affect authentication to IT infrastructure generally in an organization.
Server defenses
How the Hitachi ID Password Manager server can and should be protected.
Communication defenses
How data transmitted to and from each Hitachi ID Password Manager server is protected.
Data protection
How data stored on each Hitachi ID Password Manager server is protected.
The secure kiosk account
How the optional secure kiosk account impacts the security of the network operating system where it is installed.
The document describes a customer service automation system that can:
1) Define support processes and assign tickets to queues and agents based on rules. Tickets can be escalated if not resolved within a certain time frame.
2) Provide self-service options like a search interface for customers to find solutions. Agents can add knowledge base articles.
3) Notify relevant parties about ticket status changes through automatic emails. Dashboards monitor key performance indicators for continuous improvement.
DevicePro Ultimate 2009 - Efficient Data Loss Prevention Solutioncynapspro GmbH
DevicePro 2009
intuitive device management in real-time
no AD group policies or schema extensions required!
CryptionPro 2009
individual encryption of external mass storage media on a file by file basis
CryptionPro 2009 HDD
soft- and hardware based hard disc encryption with pre-boot-authentication (UserID with password, token or SmartCard)
ApplicationPro 2009
protects your clients through white list based application control
You will find further informationen here: http://cynapspro.com/
EScreenz improves internal communication beyond traditional digital signage and screen savers. It allows administrators to publish messages from a central dashboard that are then displayed to employees on desktops and laptops. Key features include the ability to create urgent messages, target specific user groups, and generate acknowledgement reports.
Salmon's presentation given at a half-day advisory seminar and networking session designed for Rackspace eCommerce clients and prospects, eCommerce software partners and web design partners.
RetroFit provides an array of essential desktop management services on a flat rate subscription basis to small and medium sized businesses. We help you minimize the hidden costs of desktop ownership which can be considerable.
This document provides a roadmap for implementing mobile security for PeopleSoft. It discusses authentication, managing user identities, controlling mobile access to data and processes, protecting application data on devices, and addressing device loss or theft. The document recommends externalizing authentication credentials using single sign-on and enforcing two-factor authentication when accessing sensitive information from insecure locations.
GXS Deductions Management Solution for Retail Supply ChainGXS
GXS' Active Intelligence Suite provides solutions to help automate deduction management processes for retailers and suppliers. It features real-time identification and intelligent qualification of deductions, as well as automated assessment, dispute resolution, and reporting. The suite aims to streamline manual tasks, improve visibility, and reduce costs associated with deduction compliance through configurable business rules, workflows, and integration with other systems.
Este documento lista 18 variedades de vinos de diferentes regiones de España y Chile. Cada entrada incluye el nombre del vino, su origen etimológico en latín y la bodega productora con su ubicación. Los nombres de los vinos se derivan de palabras latinas relacionadas con cantidades, direcciones, monstruos mitológicos, plantas, números y frases. El documento proporciona información sobre el origen lingüístico de los nombres de una serie de vinos españoles y chilenos.
El documento resume un viaje de estudios de 11 días a Italia realizado por 65 alumnos y 3 profesores del IES Padre Isla. Visitaron Roma, donde vieron el Coliseo y el Foro Romano con guías, el Vaticano y San Pedro. En Florencia visitaron la Galería Uffizi, el Duomo y el David de Miguel Ángel. También estuvieron en Pisa, Venecia, Siena y Mónaco, donde cada uno eligió su propio itinerario. El viaje concluyó el 17 de abril con la llegada cansada
Este documento presenta una lista de 22 viñedos de diferentes regiones de España, Italia, Argentina y Nueva Zelanda. Cada entrada incluye el nombre del viñedo, su ubicación y una palabra en latín o griego antiguo relacionada con su nombre, que explica su etimología o significado. La lista proporciona información sobre la procedencia y el significado etimológico del nombre de diferentes bodegas y viñedos de diversas partes del mundo.
This product catalog summarizes Dexon Software's customer service product, which [1] allows efficient communication between organizations and customers through a virtual assistant, [2] integrates call management to route customer requests and monitor resources in real-time, and [3] offers a corporate chat for real-time communication between customers and agents to understand problems.
- The document discusses Microsoft's licensing for virtual desktop infrastructure (VDI) environments. It addresses licensing for the Windows desktop operating system in VDI using either Windows Client Software Assurance (SA) or Windows Virtual Desktop Access (VDA).
- Windows VDA is a device-based subscription that allows non-SA devices like thin clients to access virtual desktops. It costs $100/year/device and is available through Microsoft Volume Licensing programs.
- The document provides answers to frequently asked questions about Windows VDA and VDI licensing, including how to calculate VDA licenses needed, licensing applications in VDI, and using Windows Server as the VDI desktop OS instead of Windows VDA.
Understanding the Olympus Multi-License Administrationgr8situation
The document discusses Olympus' multi-license administration. A multi-license allows multiple licenses to be managed by a license manager and user settings to be maintained by a system configuration program. It outlines the components needed for a multi-license, including a license manager, system configuration program, and modules. It also provides instructions on obtaining a multi-license and installing the necessary software in workgroup mode.
The document describes different support packages - Gold, Platinum, Premier, and Premier Advantage - offered by Alfresco for their products. It provides details on what is included in each package such as number of authorized support contacts, access to forums and documentation, response times, and training. The Gold package offers basic support while Premier Advantage offers the most comprehensive support with 10 contacts, various training courses, proactive services and faster response times. Response time commitments, or SLA's, vary based on the priority of the issue and the support package purchased.
The GRID is a next generation video conferencing system that solves the pitfalls of previous solutions. It requires no costly hardware or complicated software integration. Users can join conferences quickly from any PC or Mac using only a webcam. The intuitive interface allows multiple participants to collaborate with clear audio and video both nationally and internationally. Businesses can replace travel and conferences calls with the GRID's reliable and easy-to-use video conferencing platform at no upfront capital cost.
This document contains a summary of an individual's qualifications and work experience in IT support. It includes over 4 years of experience providing internal IT support, troubleshooting issues, and ensuring customer satisfaction. Their experience includes maintaining active directories, managing user accounts, password resets, installing operating systems, and addressing hardware and software issues for clients.
The document is the user guide for Norton Ghost 15.0. It provides information on technical support resources, licensing and registration, contacting support, and additional enterprise services available from Symantec. The document outlines how to get assistance and support for Norton Ghost 15.0 and other Symantec products.
Pugazhenthi S is seeking a challenging position to implement his 4+ years of experience in technical support. He has worked as a Senior Technical Support Representative for Dell and as a Desktop Support Engineer for Wipro and Care IT Solutions. He has experience handling service requests, remote support, asset management, and troubleshooting issues for various applications, servers, and operating systems. He holds a Bachelor's degree in Computer Applications and Diploma in Computer Science Engineering.
Organizations that either are considering deployment of Hitachi ID Password Manager or have already deployed it need to understand its security implications.
Hitachi ID Password Manager impacts authentication processes and standards. This document describes this impact, and how to ensure that it is a positive change.
Hitachi ID Password Manager is also a sensitive part of an organization's IT infrastructure, and consequently must be defended by strong security measures. The technology used by Hitachi ID Password Manager to protect against intrusions, as well as best practices to deploy that technology, are described here.
The remainder of this paper is organized into sections that describe challenges specific to managing passwords for mobile users, and how Hitachi ID Password Manager addresses each problem.
What is Hitachi ID Password Manager?
A brief description of Hitachi ID Password Manager, to give context to the subsequent sections.
Protected assets
A list of what information security, as implemented in Hitachi ID Password Manager, should protect.
Defining security violations
Some specific security attacks that Hitachi ID Password Manager defenses must repel.
Impact on authentication processes
How the features and processes created by Hitachi ID Password Manager affect authentication to IT infrastructure generally in an organization.
Server defenses
How the Hitachi ID Password Manager server can and should be protected.
Communication defenses
How data transmitted to and from each Hitachi ID Password Manager server is protected.
Data protection
How data stored on each Hitachi ID Password Manager server is protected.
The secure kiosk account
How the optional secure kiosk account impacts the security of the network operating system where it is installed.
The document describes a customer service automation system that can:
1) Define support processes and assign tickets to queues and agents based on rules. Tickets can be escalated if not resolved within a certain time frame.
2) Provide self-service options like a search interface for customers to find solutions. Agents can add knowledge base articles.
3) Notify relevant parties about ticket status changes through automatic emails. Dashboards monitor key performance indicators for continuous improvement.
DevicePro Ultimate 2009 - Efficient Data Loss Prevention Solutioncynapspro GmbH
DevicePro 2009
intuitive device management in real-time
no AD group policies or schema extensions required!
CryptionPro 2009
individual encryption of external mass storage media on a file by file basis
CryptionPro 2009 HDD
soft- and hardware based hard disc encryption with pre-boot-authentication (UserID with password, token or SmartCard)
ApplicationPro 2009
protects your clients through white list based application control
You will find further informationen here: http://cynapspro.com/
EScreenz improves internal communication beyond traditional digital signage and screen savers. It allows administrators to publish messages from a central dashboard that are then displayed to employees on desktops and laptops. Key features include the ability to create urgent messages, target specific user groups, and generate acknowledgement reports.
Salmon's presentation given at a half-day advisory seminar and networking session designed for Rackspace eCommerce clients and prospects, eCommerce software partners and web design partners.
RetroFit provides an array of essential desktop management services on a flat rate subscription basis to small and medium sized businesses. We help you minimize the hidden costs of desktop ownership which can be considerable.
This document provides a roadmap for implementing mobile security for PeopleSoft. It discusses authentication, managing user identities, controlling mobile access to data and processes, protecting application data on devices, and addressing device loss or theft. The document recommends externalizing authentication credentials using single sign-on and enforcing two-factor authentication when accessing sensitive information from insecure locations.
GXS Deductions Management Solution for Retail Supply ChainGXS
GXS' Active Intelligence Suite provides solutions to help automate deduction management processes for retailers and suppliers. It features real-time identification and intelligent qualification of deductions, as well as automated assessment, dispute resolution, and reporting. The suite aims to streamline manual tasks, improve visibility, and reduce costs associated with deduction compliance through configurable business rules, workflows, and integration with other systems.
Este documento lista 18 variedades de vinos de diferentes regiones de España y Chile. Cada entrada incluye el nombre del vino, su origen etimológico en latín y la bodega productora con su ubicación. Los nombres de los vinos se derivan de palabras latinas relacionadas con cantidades, direcciones, monstruos mitológicos, plantas, números y frases. El documento proporciona información sobre el origen lingüístico de los nombres de una serie de vinos españoles y chilenos.
El documento resume un viaje de estudios de 11 días a Italia realizado por 65 alumnos y 3 profesores del IES Padre Isla. Visitaron Roma, donde vieron el Coliseo y el Foro Romano con guías, el Vaticano y San Pedro. En Florencia visitaron la Galería Uffizi, el Duomo y el David de Miguel Ángel. También estuvieron en Pisa, Venecia, Siena y Mónaco, donde cada uno eligió su propio itinerario. El viaje concluyó el 17 de abril con la llegada cansada
Este documento presenta una lista de 22 viñedos de diferentes regiones de España, Italia, Argentina y Nueva Zelanda. Cada entrada incluye el nombre del viñedo, su ubicación y una palabra en latín o griego antiguo relacionada con su nombre, que explica su etimología o significado. La lista proporciona información sobre la procedencia y el significado etimológico del nombre de diferentes bodegas y viñedos de diversas partes del mundo.
Este documento ofrece 10 secretos para lograr la felicidad abundante. Algunos de estos secretos incluyen mantener una actitud positiva y controlar los propios pensamientos en lugar de las circunstancias, apreciar cada momento presente, amarse a sí mismo, perdonar resentimientos, dar sin esperar nada a cambio, y cultivar relaciones significativas basadas en la colaboración y el respeto mutuo.
Ian receives a birthday card from Monique and Al wishing him a happy 17th birthday. The card informs Ian that in addition to Monique and Al's love, Ian will receive a gift to celebrate his birthday.
Este documento presenta diferentes escenarios de una relación de pareja a lo largo de 7 días, 7 meses y 7 años de matrimonio. En los primeros 7 días la pareja se muestra cariñosa y enamorada, pero a medida que pasa el tiempo surgen más discusiones y quejas sobre temas como la limpieza, la comida y los gastos. Luego de 7 años, la relación parece haberse desgastado y los cónyuges ya no se muestran afecto.
El hijo de un hombre rico desperdicia su riqueza y pierde a sus amigos, arrepintiéndose de no haber escuchado los consejos de su padre. Recordando una promesa que le hizo a su padre, se ahorca pero el brazo de la horca se rompe, dejando caer joyas que contenía junto a una nota de su padre ofreciéndole una nueva oportunidad. El cuento transmite que Dios siempre ofrece nuevas oportunidades como el padre hizo con su hijo.
Blancanieves y Rosarroja es un cuento de hadas escrito por los Hermanos Grimm sobre dos hermanas llamadas Blancanieves y Rosarroja. El cuento no debe ser confundido con el cuento de Blancanieves.
Dokumen tersebut menyebutkan tujuh kalimat yang dihafal dan diamalkan akan dimuliakan Allah dan malaikat serta diampuni dosanya. Tujuh kalimat tersebut adalah: 1) Bismillahhirrahmannirrahim 2) Alhamdullillah 3) Astagfirrullah 4) Insyaallah 5) Lahaula wala quwata illah billah 6) Innalillah wain na illahirajiun 7) La ila ha il lallah. Dokumen tersebut menganjurkan untuk
El documento define varios términos relacionados con la economía, la política y la sociedad. Explica que cada término describe un concepto, su función e influencia en la sociedad. Los términos incluyen desempleo, estado de bienestar, estado, desarrollo, subdesarrollo, capitalismo, liberalismo, ONU, industria, PIB y más.
Este documento narra la historia de una joven que muere en un accidente automovilístico causado por un conductor ebrio. La joven había decidido no beber en una fiesta siguiendo el consejo de su madre, pero fue atropellada cuando iba en su coche a casa. Mientras yace muriendo en la carretera, recuerda la conversación con su madre y lamenta que el otro conductor no hubiera escuchado los consejos de sus padres sobre no beber y conducir.
This document is an invitation to the Search for Mr. and Ms. Sport Festival and Awarding Ceremony at Laguna State Polytechnic University in Siniloan, Laguna on September 4, 2009 at 7:00 pm. The event will be held in 8 phases and will include competitions in sportswear, swimwear, beachwear, casual wear, evening gown, and interviews to judge the candidates' personality. The winners will be named Mr. and Ms. LSPU Charity, Mr. and Ms. LSPU Agro-Eco-Tourism, and Mr. and Ms. LSPU Siniloan.
Este documento proporciona información sobre las políticas de contenido de Blogger. En resumen: 1) Blogger ofrece un servicio gratuito de comunicación y expresión personal siempre que se respeten ciertas políticas; 2) Se permiten excepciones a las políticas en función de consideraciones artísticas o educativas; 3) Contenidos como pornografía infantil, pedofilia, incitación al odio o violencia están estrictamente prohibidos.
Un profesor universitario desafió a sus estudiantes a debatir si Dios creó todo, incluyendo el mal. Un estudiante llamado Albert Einstein defendió que el mal, como el frío y la oscuridad, no existen en sí mismos sino que son una ausencia de bienestar, luz y Dios respectivamente. El mal es el resultado de no tener a Dios en el corazón, de la misma forma que el frío es la ausencia de calor y la oscuridad la ausencia de luz. El profesor no pudo refutar los argumentos de
El documento narra un diálogo entre Jesús y el diablo donde el diablo dice que se divierte enseñando a las personas a hacer el mal, y luego planea destruirlas. Jesús le pregunta cuánto quiere por las personas, a lo que el diablo responde que quiere el sufrimiento y sangre de Jesús. Jesús acepta el trato para pagar el precio de la libertad de la humanidad. Luego, critica a las personas por creer más en lo que les enseñan que en Jesús.
The #1 Solution for leading enterprises to securely access and support any device or system, anywhere in the world. Contact us at sales@lyrainfo.com to know more.
The document summarizes TeamViewer's remote access and support software. It highlights features such as remote device access and control, file transfers, security features including two-factor authentication and compliance standards, support for mobile devices, and IT management tools including monitoring and antivirus. It also briefly describes Blizz, TeamViewer's online meetings and collaboration software.
OpenScape Web Collaboration is a scalable and secure web conferencing solution that allows up to 1,000 participants to collaborate online in real-time from any location. It offers features like video calls, file sharing, remote support, and session recording. The solution provides a simple interface that does not require training and works across desktop, mobile, and browser platforms with strong 256-bit AES encryption and other security measures.
Managed Workplace 9.1 includes several new features to streamline workflows for MSPs:
1) It integrates with AVG Business SSO for secure single sign-on to simplify password management and improve security.
2) The deployment process for new sites has been simplified for quicker setup and access to device information.
3) The user interface was improved for intuitive navigation on any device and at-a-glance status updates.
4) Backup and disaster recovery capabilities were expanded along with support for additional operating systems and applications.
Helpdesk software has become an absolute essential for businesses. Especially the ones who look forward to scaling and expanding their customer base in near future. After all, everyone wants to see their customers delighted about their products and keep their customer support team motivated. But how do you pick the best one that works for you? Here’s a guide to help you out!
By wearing a video and audio source located in a light-weight harness, you are able to interact remotely with a qualified auditor, allowing them to evaluate the facility, conduct interviews, and review the necessary documentation in real-time – just as they would if they were in person at your organisation.
Splashtop Enterprise Brochure - Remote Computer Access and Remote Support Sof...Splashtop Inc
Splashtop Enterprise
Unified secure
remote access
and remote support software.
Delivering an in-person experience
you need, with security IT can trust.
Enterprise-grade reliability
and scalability proven over
billions of sessions.
• 4k streaming at 60fps regardless of user distance
• Minimized latency and latency variability
• Real-time performance status
• Quality setting for color depth and fidelity
• Optimized for NVIDIA, AMD GPU and Intel CPUs
An Inside look at Philips SpeechExec Enterprisegr8situation
The document provides an overview of Philips SpeechExec Enterprise, a dictation and transcription management solution comprised of core components like administration tools and dictation/transcription clients. It describes the various modules available, including statistics, workflow management, and smartphone integration. The summary highlights how SpeechExec Enterprise provides mobility, increased productivity, and seamless integration across solutions.
Working Remotely with Microsoft TechnologiesEmpired
This document summarizes working remotely with Microsoft technologies like Windows Virtual Desktop (WVD) and Microsoft Teams. It introduces the speakers and provides an agenda for the presentation. The presentation will cover how WVD allows remote access to desktop applications in a secure manner, keeping productivity high when working remotely with Teams, and Empired's Teams Rapid Enablement offer.
1) The document discusses Microsoft's unified communications platform which allows users to communicate via presence, instant messaging, voice and video chat, and desktop sharing from various devices.
2) It provides options for audio, video and web conferencing as well as interoperability with existing PBX systems and room-based conferencing equipment.
3) The platform aims to simplify management, improve reliability and scalability, and allow organizations to maximize their IT resources by moving communications to the cloud.
mBar Technologies, Inc is an engineering company located in Boise, Idaho that provides refurbishment, calibration, repair, and engineering services for precision manufacturing equipment. They have extensive experience working with semiconductor and solar companies. The document discusses mBar's Global Data Management System (GDS) which is a custom data management system that can track inventory, jobs, financial reports, documents and more. It also discusses their work with Microsoft HoloLens for remote assistance using mixed reality.
DESK MANAGER is a solution in SaaS dedicated to Support Centers, Service Desk, Field Services and SSC.
Empower your service desk team by adopting DESK MANAGER and start managing and gaining a greater control over the events of your company.
No need to buy servers or to invest in infrastructure facilities . The product is available via Internet. You start using it in a few days!
www.deskmanagersoftware.com
This presentation provides an overview of the KronoDesk customer support system from Inflectra. It provides information on the features, differentiators, and information on how KronoDesk lets you integrate customer support and feedback into your DevOps pipeline and software delivery process.
How to save time and money with Versiondog - the
change management system for automated
environments.
Are you ready to radically reduce the risk of
production loss and damage to assets in your
business while making it a safer place to work for
your staff?
Kronotek is a 100% cloud based call management software that allows for the integration of human and virtual agents to work together. It allows the automation of proceses in the call center environment. It also can audit agent and virtual agent calls with a personalised scoring system. The Kronotek Reports module allows all data to be seen and shared quickly and easily.
Network Planning Worksheets for Video ConferencingVideoguy
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For companies of all sizes, the task of supporting users can prove to be taxing on the IT staff, especially the Help Desk and Administrators. Most studies show the cost of pass-word resets can range from $25 to $75 per incident and make up around 30 percent or more of Help Desk calls. This provides ample reason and demand for password reset and recovery tools which empower the user. By allowing users to self-service their own ac-count and password management needs, organizations can effectively offer 24/7 access and maintain productivity.
Cloud-Based and Interactive Unified Communication SoftwareTalygen Inc.
With an easy implementation of Talygen’s unified messaging & conferencing tool, any business can generate a collaborative working environment. Take a look at the benefits it offers.
The global disruption due to the pandemic has massively impacted organizations and the way they function.
Organizations are shifting towards a virtual environment by adopting cloud and automation to support,
monitor, and deploy exceptional service to their end-users. But how to keep the end-users connected to the
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Similar to Go To Assist Corporate Product Overview (20)
GUIDE TO KEEP YOUR END-USERS CONNECTED TO THE DIGITAL WORKPLACE DURING DISRUP...
Go To Assist Corporate Product Overview
1. PRODUCT OVERVIEW GoToAssist
GoToAssist Corporate
Remote Support Made Easy™
Citrix GoToAssist Corporate is a
comprehensive and secure remote-
support solution that helps businesses
increase revenue and reduce costs while
improving customer satisfaction and
problem resolution times.
www.gotoassist.com
2. PRODUCT OVERVIEW GoToAssist
Instantly connect with customers to resolve
technical issues
In an era in which customer satisfaction differentiates businesses from
competitors across town or across the globe, Citrix® GoToAssist® Corporate™
makes it easy for service representatives to deliver a memorable customer
experience every time. Frontline reps can quickly and efficiently install applica-
tions, troubleshoot technical difficulties and even receive expert advice from
team members in a secure online connection with the customer or end user.
In the Management Center, managers can easily access built-in tools to
strengthen their team’s performance and improve the customer experience.
Manager Silent Monitoring allows team managers to view live sessions in
progress to gain valuable insight of the quality of service provided by both
internal employees and external outsourcers. Managers can also review
past session data through Session Recording. These tools simplify the way
managers measure the success of individual representatives and teams.
GoToAssist Corporate customers consistently report:
• Increased first-call resolution rates by as much as 70 percent
• Reduced overall incident-handling times by up to 95 percent for
more complex cases
GoToAssist lets us solve
very difficult problems faster. • Lower total call volumes due to fewer repeat calls
And our clients just love it. • Thousands of dollars saved in travel costs
I would highly recommend
GoToAssist. • Customer satisfaction consistently in the 90 percent
or higher range
Stephen P. Blythe
President,
Blythco Industry-leading quality of service
Simply put, GoToAssist Corporate provides the best overall customer experi-
ence delivered on demand. No hardware or software is required, so your
organization can be up and running in days. Technicians can connect to end
users typically in 30 seconds or less with no complications or firewall hassles.
Once in session, GoToAssist Corporate provides real-time screen refresh
using highly effective data-compression algorithms and patented session-
brokering and session-maintenance technology.
Strong security standards
Citrix Online’s reputation is built on ensuring secure remote connections.
GoToAssist Corporate is 100 percent permission-based; so at all times
the customer can see what is being done to his/her system and can easily
pause or stop the session at any time. Data is fully encrypted end-to-end,
using Secure Socket Layer (SSL) point-to-point and government-approved
Advanced Encryption Standard (AES) encryption.
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3. PRODUCT OVERVIEW GoToAssist
Key features
Multiple Connection Methods — It only takes a few seconds for your
representative to connect customers with GoToAssist Corporate. Customers
can request technical support by calling a contact center or by visiting a
company’s Web site.
• Phone: representatives can invite customers to join a support
session by entering a Connection Code at a Web site or by selecting
a representative from a list.
• Web: customers request support from a Web site form or button.
Intelligent routing technology offers customizable methods for Language availability
assigning requests to reps. Customers are then invited to join a full Select from the following fifteen
Screen Sharing support session or a Web-based Chat-only support languages on your customer
session. There is no download required for Web-based Chat. and/or representative interfaces.
Screen Sharing and Remote Control — The representative can view and Chinese Simplified
control the end user’s desktop even in multi-monitor desktop environments.
Representatives can also display their screen to customers. Chinese Traditional
Danish
Team Collaboration — Enables a representative to invite additional experts
to collaborate in a single GoToAssist Corporate session. Invited representa- Dutch
tives can be visible or invisible to the end user. English
Mac & PC Support — PC-based representatives can view or control Mac® or Finnish
PC users’ desktops. (Some features are not available on the Mac platform.) French
Multi-Sessions – Your representative can support up to 8 customers at a German
time. Customer sessions can be viewed side-by-side in separate on-screen
Italian
windows or in tabs.
Japanese
Remote Diagnostics — Collect system information, including operating
Korean
system details; total and available memory; applications and services
currently running; and more — with just one click. Norwegian
File Transfer — Instantly exchange files and folders to apply patches, send Portuguese (Brazil)
URLs and updates or receive log files from the end user. Spanish
Reboot/Reconnect — Restart the end user’s system and automatically Swedish
reconnect to the support session in progress. Private password storage lets
you reboot when the end user is away.
Log In as Administrator — IT help desk representatives with administrative
privileges can remotely log in to an end user’s computer to perform system
administrative tasks.
Chat — Chat in real time with up to 8 customers simultaneously using full
screen-sharing capabilities or instantly connect with customers using down-
load free Web-based Chat.
Session Transfer — A representative can seamlessly transfer a session
directly to another representative or to an entire support team for faster reso-
lution and to reduce the need to schedule callbacks.
Annotation Tools — Your representative and end user can draw, highlight or
type on each other’s screens to show exactly where the problem is or explain
how to resolve the issue.
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