The document summarizes TeamViewer's remote access and support software. It highlights features such as remote device access and control, file transfers, security features including two-factor authentication and compliance standards, support for mobile devices, and IT management tools including monitoring and antivirus. It also briefly describes Blizz, TeamViewer's online meetings and collaboration software.

1. teamviewer.com
Discover the market leading remote support solution, activated
on 1.5 billion devices worldwide.
Empower Your Business With
Tools From TeamViewer

2. UNLOCK YOUR
BUSINESS’ POTENTIAL
Be the best you can be — anytime, anywhere, any platform.
Support, assist, interact, and
collaborate with people, wherever they
are with remote access and support
technology that will drive your business
forward. The TeamViewer tool makes
it possible to work as if you were in the
same room, while saving you time and
minimizing costs.
Intuitive Desktop UI
Initiate remote connections from any window in the
TeamViewer desktop application. We put your business at your
fingertips so you can get more work done with fewer clicks.
Work securely, productively, and seamlessly with:
Instant Log-in
Managing multiple devices is hassle-free with our solution.
Get instant access to your fleet by logging in quickly thanks to
secure caching.
Improved QuickSupport Experience
Give customers, clients, and co-workers a seamless remote
support experience with our intuitive user interface and
integrated in-app onboarding process.
User and Device Management
Manage devices with policy-based settings, even when they are
offline, or enable secure access controls to connect to devices
without the need for a password.
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3. SECURE YOUR BUSINESS
AT EVERY LEVEL
Protect every area of your business, from data through to end users.
Security goes beyond just a solution.
It’s a strategy we put at the heart of
your business. We generate a session
password that changes with every
software update, providing additional
security against unauthorized access
to your remote systems.
TeamViewer offers multi-layered
security, including:
Improved User
Permission Control
Secure your company’s accounts.
Limit profile data editing privileges to
your company administrator with the
option to grant users the permission to
change their password.
Two-Factor
Authentication
We combine access control,
whitelisting, and two-factor
authentication. We help businesses to
be PCI ready, making TeamViewer the
safest option.
HIPAA Compliance
We deliver the level of security and
privacy necessary for organizations to
remain HIPAA and HiTech compliant
with all our remote support features.
ISO 9001:2008 Quality
Certification
Our solution is a certified quality
management system, according to
ISO 9001. Every aspect of our quality
management system meets or
exceeds internationally
accepted standards.
Trusted
by top international companies.
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4. SUPPORT YOUR BUSINESS
ACROSS EVERY TIME ZONE
Break through barriers with remote support.
Globally dispersed teams. Customers
in different countries. Devices in
different locations. They all have
different requirements, at different
times, and you can’t always be
together. But you can stay connected,
even when devices are unattended.
Our remote support solution helps
businesses to break down
boundaries with:
Hardware Acceleration
Boost TeamViewer’s remote control performance, while
reducing the load on your CPU. Get more speed out of your
hardware and all the devices you support.
Extended Remote Device Dashboard
Save even more time getting the information you need about
a device during a remote connection with a visual display of
uptime, serial numbers, and the health of the hard drives.
Faster File Transfers
Thought your file transfers were already fast? TeamViewer now
lets you transfer files up to 20 times faster, with transfer speeds
up to 200 Mb/s.
Transfer
speeds up to
200 Mb/s.
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5. Be proactive with remote access capabilities.
System errors. Machine malfunctions.
Business-critical issues. End users who
need help, right here, right now. Every
business dreads the scenarios that can
lead to downtime. With a remote
access and control tool, you can
prevent issues from occurring with just
a few clicks.
Take control of your devices with:
ACCESS YOUR
DEVICES REGARDLESS
OF LOCATION Essential Asset
Management
Quickly find and take
action on devices
that meet your task’s
requirements, without
spending time remoting
into every device
you manage. Critical
maintenance is now
more efficient.
Silent Host
Rollout
With a single click,
you can quickly roll
out TeamViewer to
thousands of your
devices simultaneously
and take control.
Resolve issues, help
customers, and
maintain uptime.
TeamViewer
Policy
Assignment
Easily check that the
right settings are applied
to the right devices.
Improve your central
control and device
management, without
leaving your desk.
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6. PROVIDE SUPPORT
FROM ANYWHERE FOR
ANY DEVICE
Provide technical support for mobile devices or for your own
mobile app.
Bring Your Own Device (BYOD) working
practices. Remote working tools.
A growing IoT landscape. You need to
access and support more devices, in
more locations, than ever before. You
need instant, secure, high-performance
connectivity.
Screen sharing SDK
Use your mobile device (Android, iOS, Windows) to connect to other
mobile devices. Remotely control or screen share into other mobile
devices, as well as iOS apps.
Support mobile devices with:
Special Keys
Apply special key combinations to remote devices, even if you’re using
a completely different operating system such as on a mobile device.
Samsung Android Enhancements
Improve support for Samsung Android devices by taking advantage
of the simplicity and power of our core Android apps that use the
Samsung KNOX API.
Multi-OS Compatibility
TeamViewer runs on a broad spectrum of operating systems ranging
from state-of-the-art system software to older operating systems.
iOS Screen Sharing
Deliver much more efficient remote support to iOS devices. With
TeamViewer, you can provide faster, more accurate troubleshooting.
Provide anywhere support with TeamViewer.
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7. EMPOWER YOUR
BUSINESS WITH
TEAMVIEWER
Provide support effortlessly. We’ll show you how.
1. What your
partner does
Ask your partner at the
remote computer to
download TeamViewer
QuickSupport and to
start it. TeamViewer
QuickSupport does not
have to be installed
and can be executed
even without Windows
administrator rights.
2. What you do
Download TeamViewer
to your computer. The
full version is required to
be able to control remote
computers. Install it by
following the instructions
of the installation routine,
and subsequently start
TeamViewer.
3. Establishing
a connection
Ask your partner for the
TeamViewer session
code. Enter it in the
“Session Code” field.
Click on “Connect to
partner“ and enter the
partner‘s password in the
next dialog to establish
the connection.
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8. MANAGE YOUR IT THE
EASY WAY
ITbrain works within TeamViewer to streamline IT management.
ITbrain is an IT management platform,
developed by TeamViewer, that
provides you with monitoring, backup,
asset management, and anti-malware
support for your deployed devices. Use
it to amaze your clients with superb
IT support — or improve your own IT
management.
Proactively manage devices
Execute and schedule specific checks on your tracked devices —
such as online state, CPU usage, and disk space. If a check fails,
you’ll receive an alert notifying you of the issue.
Boost Efficiency
The elegant, cloud-based
tracking system allows you
to create individual policies
and take preventative action
before users even notice
an issue.
React Faster
Account for all of your IT
systems from a central
location. Alert reports
provide status overviews,
enabling you to know if
there’s an issue with a user’s
device even before they do.
Increase Security
Protect your devices
against malware through a
simple user interface. You
can remotely configure
and install anti-malware
protection through
TeamViewer.
Reduce Costs
By centrally accounting
for your IT systems in a
proactive manner, you
reduce costly downtime and
prevent possible data loss.
$
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9. SET YOURSELF APART
WITH A SUPERIOR
IT SERVICE
Use ITbrain to offer unparalleled remote IT support.
ITbrain by TeamViewer is the perfect
partner when it comes to improving
your own IT management or delivering
new services to your clients.
With services in monitoring,
anti-malware and backup, you and your
customers can stay one step
ahead, always.
Remote Device Monitoring
By monitoring various aspects of your devices, you will have the
chance to clean up drives before they run out of space, or replace
them before they fail.
Remote Task Manager
Quickly figure out why the CPU or memory usage is higher than
usual before any of them become a problem.
Unlimited Checks
Your, and your customers’, monitored devices will be checked
constantly without limitations. Keep an eye on all devices, at all
given times.
Instant Alerts
Receive instant alerts in your TeamViewer computers and contacts
list so you can jump in even before a problem occurs.
Central Dashboard
View all your performed checks through a single pane of glass, and
get a snapshot view of your IT’s health.
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10. BE ON THE SAFE SIDE
WITH CERTIFIED
PROTECTION
Introduce anti-malware and monitoring to your business
and customers.
WIth monitoring and anti-malware
from ITbrain, you can protect devices
against threats such as Trojans. You
can enjoy peace of mind in knowing
your data is stored safely and can be
restored remotely from anywhere and
at any time.
Real-Time
Protection
Protect devices the
second you activate
ITbrain Anti-malware
on them. Every file is
checked on access for
potential threats.
High Security
Standards
Maintain the highest
security standards is
a top priority for us. All
communication
between the client and
the backup servers takes
place via secured and
encrypted channels.
Customized
Policies
Create individual anti-
malware policies and
Define up individual
backup policies. Whether
you’re managing single
device or a whole fleet,
customize your service.
Scalability
Has your business grown
and increased your
storage and security
needs? Absolutely!
ITbrain backup and
anti-malware is easily
scalable.
Centralized
Dashboard
View and manage
your backups and
alerts centrally from
the ITbrain dashboard
in the TeamViewer
Management Console.
Why would you
ever lose oversight
of your deployed
assets again?
Get ITbrain.
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11. BRING YOUR BUSINESS
TOGETHER WITH BLIZZ
Online meetings and collaboration — made extremely simple.
Blizz is quite simply the easiest online
meeting and collaboration solution
you may have ever used. Now you
can gather people to meet online
instantly — in an enjoyable, powerful,
collaborative space.
Don’t Sweat Online Meeting Setups or
Sign-Ups
Start your first blizz meeting instantly. Even new users will be able to
spontaneously join your meetings within seconds.
Banish Tedious Virtual Meetings
Blizz allows you to focus on the relationship, not the technology. Enjoy
crystal-clear video and audio as well as a fun, intuitive user interface.
Count on Rock-Solid Reliability
With end-to-end encryption, two-factor authentication, and trusted
device features, Blizz continues the tradition of offering secure,
reliable meeting technology.
Make Your Online Meetings Super Simple
With Blizz, you can facilitate high-quality meetings for up to 300
people. People can join from any device, PC, Mac, or mobile — from
wherever they are.
Enjoy high-definition VoIP
High definition audio quality with automatic noise reduction and
echo cancellation during Voice over IP transmissions improves
communication.
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12. DOWNLOAD BLIZZ BY
TEAMVIEWER
Join a meeting within seconds.
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13. FOLLOW US ON
Our team is happy to answer your questions
about licensing and capabilities.
sales@teamviewer.com
WWW.TEAMVIEWER.COM
+49 (0) 7161 60692 50
TeamViewer GmbH
Jahnstr. 30
73037 Göppingen
Germany
+1 800 951 4573
TeamViewer US LLC
5741 Rio Vista Drive
Largo, FL 33760
United States
+61 (0) 8 7325 6900
TeamViewer PTY Ltd
Level 1/ 118 Greenhill Road
SA 5061 Unley, Adelaide
Australia
For more information visit