G L O B AL S U P P L Y C H AI N M AN A G E M E N T
Unit 1: Introduction
J A N N I C O L A I H E N N E M A N N , M E D I A T O R , J U R I S T , I N D . E N G . – M A N N H E I M | G E R M A N Y | APR 1 8 V 6 . 1
WHY AM I HERE?
SPIRITUAL
ROBERT DILTS‘ UNIFIED FIELD OF NLP
IDENTITY
BELIEF
CAPABILITY
BEHAVIOR
EVIRONMENT
2
Introduction
to EPIC
structure
START
FINISH
2
3
Introduction
of EPIC
analysis and
weighting
EPIC in
action
EPIC – NEXT STEPS
EPIC
challenge
3
Start
Hungry?
Ch. 2
Multiple
Transitions
through ages
1
Procurement
Manufacturing
Warehousing
Distribution
Sales
2
Innovation is key
evolutive or
disruptive
3
Global economic
power keeps
moving
4
What‘s next ?
5
GSCM - HISTORY 4
EPIC - INTRO
04
01
02
03
Economics
PoliticsInfrastructure
Competence
5
• Economic output of a country
• Potential for future growth
• Ability to attract foreign direct
investment
• Ability to generate a steady return
on investments made in the country
EPIC – ECONOMY (1/4) 6
• Indicate overall potential for
consumer sales
• Determine supply chain activity
• Help to craft future investment
strategy
Economic Output &
Growth Rate
• Indicate overall potential for
consumer sales
• Predict existing sales potential
• In relation with economic output
indicator for market attractiveness
Population Size
EPIC – ECONOMY (2/4) 7
• Measure global market‘s belief in
single economy
• Compare FDI inflow & outflow over
time
• Indirect Investments
Foreign Direct Investment
(FDI)
• Devaluation: reduces trade deficit
• Depreciation: improves export
price attractiviness
• Comfort level for investment
through stability
Exchange Rate Stability &
Consumer Price Inflation
EPIC – ECONOMY (3/4) 8
• Transportation and logistics costs
tend to be affected
• Bottle-necks may occur
• Imbalance is difficult to tackle
Balance of Trade
EPIC – ECONOMY (4/4) 9
EPIC – POLITICS (1/3)
• Ease of doing business
• Bureaucracy & corruption
• Legal & regulatory framework
• Tax & tariff barriers
• Risk of political instability
• Protection of property rights
10
• Drives cost and time efficiences on
various levels
• Bureaucracy and corruption hinders
smooth flow of goods and services
Ease of Doing Business
• Governs the level of government
oversight and any accompanying
restrictions on doing business & supply
chain investment
• Influences investment decisions
Legal & Regulatory
Framework
EPIC – POLITICS (2/3) 11
• Affects long-term viability of investment
and business model
• Measures economic distress and
social unrest
• Differs from stability of government
Political Stability
• Safeguards company‘s efforts to
innovate
• Absence puts brand image at risk
Intellectual Property Rights
EPIC – POLITICS (3/3) 12
EPIC – INFRA (1/3)
• Physical infrastructure
• Energy infrastructure
• Telecommunications infrastructure
• Information infrastructure
• Influences how SCM takes place
13
• Consists of road, rail, air and water
• Highly dependent on country specifics
Transportation Infrastructure
• Relates to generation and transmission
of electricity
• Measures interruptions of power
supply and voltage fluctuations
Utility Infrastructure
EPIC – INFRA (2/3) 14
• Availability of market intelligence
• Existence of databases
• Access to information networks
Information Infrastructure
• Measures how well information is
communicated
• Measured by number of telephone
lines and number of internet
subscriptions
• Need to be scaled on per capita basis
Telecommunication &
Conncetivity Infrastructure
EPIC – INFRA (3/3) 15
EPIC – COMPETENCE (1/3)
• Labor productivity
• Labor relations
• Availability of skilled labor / level of
education
• Influences the speed of SCM
16
• Determines effectiveness of offshoring
• Metrics: productivity, cooperation, skill
set
Labor Relations
• Understanding costs of quality is key
• Sustain initiatives
• Ability to solve problems
Education Levels for Line
Staff and Management
EPIC – COMPETENCE (2/3)17
• Measures effectiveness of various
logistics functions within a country
Logistics Operational
Competence
• Efficiency of clearance procedures
used by customs authorities
• Existence of proper security controls to
ensure protection of internal market
Customs & Security
EPIC – COMPETENCE (3/3)18
Introduction
to EPIC
structure
START
FINISH
2
3
Introduction
of EPIC
analysis and
weighting
EPIC in
action
EPIC – NEXT STEPS
EPIC
challenge
19
Data Sources
Decision Uses
Variables
EPIC - ASSESSMENT 20
E P
I C
EPIC - WEIGHTING 21
G L O B AL S U P P L Y C H AI N M A N A G E M E N T
Unit 2: First Steps
J A N N I C O L A I H E N N E M A N N , M E D I A T O R , J U R I S T , I N D . E N G . – M A N N H E I M | G E R M A N Y | Sep | 1 7 V 5 . 1
WHY AM I HERE? 23
EPIC - INTRO
04
01
02
03
Economics
PoliticsInfrastructure
Competence
24
Introduction
to EPIC
structure
START
FINISH
2
3
Introduction
of EPIC
analysis and
weighting
EPIC in
action
EPIC – NEXT STEPS
EPIC
challenge
25
Data Sources
Decision Uses
Variables
EPIC - ASSESSMENT 26
EPIC - SOURCES 27
EPIC - SOURCES
https://www.wto.org/english/re
s_e/res_e.htm
28
EPIC - SOURCES 29
EPIC - SOURCES 30
ECONOMY - CONNEX A
Variables
• GDP / GDP Growth
• Population Size
• Foreign Direct
Investment
• Exchange Rate
Stability & Consumer
Price Index
• Balance of Trade
Data Sources
• CIA World Book, WTO
• CIA World Book, National
Census Bureaus
• UNCTAD FDI Attraction
Index
• CIA World Factbook,
National Central Banks,
National Chambers
31
ECONOMY - CONNEX B
Variables
• GDP / GDP Growth
• Population Size
• Foreign Direct
Investment
• Exchange Rate
Stability & Consumer
Price Index
• Balance of Trade
Decision Uses
• Investments
• Investments, Sales
Potential
• Investment,
Manufacturing,
Export Business
• Investors, Import
Business, Trade (int. /
ext.)
32
POLITICS - CONNEX A
Variables
• Ease of doing
business
• Legal & regulatory
framework
• Risk of political
stability
• Protection of property
rights
Data Sources
• World Bank
• Deloitte International
Tax Survey, Rule of
Law Matrix
• Economist Political
Instability Index
• International Property
Rights Index, HK
Ordinance
33
POLITICS - CONNEX B
Variables
• Ease of doing
business
• Legal & regulatory
framework
• Risk of political
stability
• Protection of property
rights
Decision Uses
• Retail Store Location,
Supply Network,
Sourcing and Manu
Location
• R&D Center,
Innovation Hubs,
Trade & Commerce
Pioneers
• Banking & Finance
34
INFRASTRUCTURE - A
Variables
• Transportation
Infrastructure
• Utility Infrastructure
• Telecommunication &
Connectivity
Data Sources
• World Economic
Forum
• CIA World Factbook
• Eurostat, Regional
Statistic Bureaus
• World Bank
• IMF, OECD Library
35
INFRASTRUCTURE - B
Variables
• Transportation
Infrastructure
• Utility Infrastructure
• Telecommunication &
Connectivity
Decision Uses
• Different Regions
Preferable For
Different Purposes
(Producing, Sourcing,
Retail, Selling)
• Connectivity,
Determines Decisions
On Outsourcing, Off
shoring, In sourcing
etc.
36
COMPETENCE - CONNEX A
Variables
• Labor Relations
• Education Level
• Logistics
Competence
• Customs & Security
Data Sources
• WEF GCI, National
Labor Statistics,
Eurostat, OECD
• National Bureaus For
Education
• WTO Performance
Index
• Defense Offices
37
COMPETENCE - CONNEX B
Variables
• Labor Relations
• Education Level
• Logistics
Competence
• Customs & Security
Decision Uses
• Sourcing,
Manufacturing, Retail
• E-commerce,
Logistics
• Six Sigma, Total
Quality Managament
• Just In Time
Manufacturing,
Express Logistics
38
E P
I C
P POLITICS
Ease of Doing Business |
Bureaucracy & Corruption |
Legal & Regulation | Tax &
Tariffs | Stability
E ECONOMY
Economic Output | Potential
Growth | Attract FDI | Steady
ROI
I INFRASTRUCTURE
Physical | Energy | Telecom
C COMPETENCE
Productivity | Labor Relations |
Availabily of Skilled Labor |
Level of Training & Education
EPIC - WEIGHTING 39
45%15%
POPULATION
SIZE
25%
ECONOMIC
OUTPUT
35%
FDI
20%
5%
ECONOMY
30% of total EPIC score
EXCHANGE
RATE
EPIC - WEIGHTING
TRADE
40
45%15%
POLITICAL
STABILITY
25%
LEGAL
FRAMEWORK
35%
POLITICS
20% of total EPIC score
INTELLECTUAL
PROPERTY
EPIC - WEIGHTING
EASE OF DOING
BUSINESS
35%
41
45%15%
ENERGY
25%
PHYSICAL
40%
INFRASTRUCTURE
30% of total EPIC score
EPIC - WEIGHTING
CONNECTIVITY
25%
42
10%
INFORMATION
45%10%
EDUCATION
LEVELS
25%
LOGISTICS
COMPETENCE
40%
COMPETENCE
20% of total EPIC score
CUSTOMS AND
SECURITY
EPIC - WEIGHTING
LABOR
RELATIONS
25%
43
A global supply chain requires a
sound decision making ground
which is composed of
interdisciplinary, interdependent
and international layers
IDEA
The EPIC approach provides a
systematic and structures way to
evaluate the global terrain with
respect to an organizations
(prospective) supply chain
activity
RESULT
EPIC – REVISED 44
Introduction
to EPIC
structure
START
FINISH
2
3
Introduction
of EPIC
analysis and
weighting
EPIC in
action
EPIC – NEXT STEPS
EPIC
challenge
45
Western Europe is the region
comprising the westerly countries
of Europe.
Western Europe
East Asia is a geographic region
that encompasses the ancient
cultural and economic centres of
China, Japan, and the Koreas.
East Asia
North and Central America stand
for the countries USA; Canada
and Mexico with its adjacent
countries and islands that does
not belong to any other region.
North & Central America
The countries of Central and
Eastern Europe are all the
countries covered by the former
Eastern bloc as any other
European country that does not
belong to Western Europe.
Central & Eastern Europe
EPIC - CASES
WHAT‘S NEXT ?
46
G L O B AL S U P P L Y C H AI N M A N A G E M E N T
Unit 3: Next Steps
J A N N I C O L A I H E N N E M A N N , M E D I A T O R , J U R I S T , I N D . E N G . – M A N N H E I M | G E R M A N Y | Sep | 1 7 V 5 . 1
WHY AM I HERE? 48
EPIC - INTRO
04
01
02
03
Economics
PoliticsInfrastructure
Competence
49
Data Sources
Decision Uses
Variables
EPIC - ASSESSMENT 50
E P
I C
P POLITICS
Ease of Doing Business |
Bureaucracy & Corruption |
Legal & Regulation | Tax &
Tariffs | Stability
E ECONOMY
Economic Output | Potential
Growth | Attract FDI | Steady
ROI
I INFRASTRUCTURE
Physical | Energy | Telecom
C COMPETENCE
Productivity | Labor Relations |
Availabily of Skilled Labor |
Level of Training & Education
EPIC - WEIGHTING 51
Introduction
to EPIC
structure
START
FINISH
2
3
Introduction
of EPIC
analysis and
weighting
EPIC in
action
EPIC – NEXT STEPS
EPIC
challenge
52
Western Europe is the region
comprising the westerly countries
of Europe.
Western Europe
East Asia is a geographic region
that encompasses the ancient
cultural and economic centres of
China, Japan, and the Koreas.
East Asia
North and Central America stand
for the countries USA; Canada
and Mexico with its adjacent
countries and islands that does
not belong to any other region.
North & Central America
The countries of Central and
Eastern Europe are all the
countries covered by the former
Eastern bloc as any other
European country that does not
belong to Western Europe.
Central & Eastern Europe
EPIC - CASES 53
From 2000 to 2008 IKEA
invested 2.5 billion EUR in
Russia and became a top
10 investor in Russia
Investment
Import necessary – but
local sourcing could be
developed
Logistics
Service growing middle
class with limited financial
means
Value Proposition
IKEA came to Russia when
all other international
companies decided to leave
Russia
Background
54C1: IKEA TO RUSSIA
55
I | 30%
Physical
Infrastructure (Air,
Rail, Railroad,
Waterways) | Energy
| Telecom
C | 20%
Productivity | Labor
Relations |
Availability of Skilled
Labor | Level of
Training & Education
E | 30%
Economic Output |
Potential Growth |
Attract FDI | Steady
ROI
P | 20%
Ease of Doing
Business |
Bureaucracy &
Corruption | Legal &
Regulation | Tax &
Tariffs | Stability
EPIC Analysis
May 2008 Foundation
Dec 2009
Start C919
2018 First delivery /
commercial roll-out of C919
Nov 2010 C919
Presentation of C919
prototype on airshow
The Commercial Aircraft Corporation of
China, Ltd. ("Comac") is a Chinese state-
owned aerospace manufacturer established
on 11 May 2008 in Shanghai. The company
has a registered capital of USD 2.7 billion as
of May 2008. This government-owned
corporation is designing and will eventually
build large passenger aircraft with a capacity
of over 150 passengers to reduce the
country's dependency on Boeing and Airbus.
Therefore, China invests more money than
the EU did when Airbus was formed.
In June 2011 COMAC and Irish low-cost
airline Ryanair signed an agreement to co-
operate on the development of the C919, a
200-seat single-aisle aircraft which will
compete with the Boeing 727.
56C2: COMAC TO W-EUR
COUNTRY ORDERS COUNTRY ORDERS
Thailand 10 China ~ 500
USA 20 India ~ 10
Ireland
Cooperation
Agreement (COMAC &
RYANAIR)
Europe ???
USA
THAILAND
IRELAND
CHINA
57EPIC Analysis
Disruptive understanding
of mobility of the 21st
century
Technology
Nikola Tesla
Serbian scientist who created the AC
power system and is the „father of
radio“, re-invented the dynamo and
invented the induction motor. As an
old man he lived in poverty
Create most compelling car
company by driving the
world‘s transition to electric
vehicles
Vision / Mission
Integration is key to
deliver a system that is
greater than sum-of-
parts
IP & PP
Aim is to leverage the
unique benefit of
electric powertrain
Costs
Spirit
Relentless
Innovation
58C3: TESLA TO E-EUR
TESLA spend several
years to understand
the large market –
before they entered.
ANALYSE
01
From battery cells to the gear
box more than 250 patents
were awarded to TESLA
delivering a comprehensive,
yet proprietary technology
EXECUTE
02
A culture of relentless
& disruptive product
approach mixed with
an re-invented
customer experience
IMPLEMENT
03
TESLA‘s vision: create the most compelling car company of
the 21st century by driving the world‘s transition to electric
vehicles.
“Second place should need a telescope to see us” –Elon Musk
59
01
Founded in 1841 Sberbank has
focused on domestic banking that
creates > 95% of revenues
02
With a focused culture of >17.500
branches and 200.000 employees
in Russian Federation Sberbank is
ready to open up to international
cultures
03
A unique position in growing
domestic markets and as a link
between Europe, Asia and the
Middle East. Sberbank faces
multiple opportunities
60C4: SBERBANK TO USA
61
01
05
02
03
04
The Russian banking market is one of the most
attractive among high growth markets in terms of
revenues and profitability. The US banking sector
provides the largest net revenues world-wide and is yet
one of the most regulated one.
Growth Meets Attractiveness
We faced the situation described above and managed to succeed in a
competitive market during tough economic times…
We have been running a
historic scheduling system
for our trains that was
designed for hauling coal
and grain at low costs. We
are a company founded and
based in the U.S.
For these commodities it
didn’t make much difference
whether the train showed up
on Monday or on
Wednesday
The new CEO set out a
vision for intermodal
business to compete with
truckers to transport cargo
from U.S. ports knowing that
the economy will increasingly
rely on imports
C5: BNSF TO INDIA
Many people in the company
argued that the initiated change
would fail us.
However, with the experiences
we have made in a harsh U.S.
market – we would like to bring
our success to markets abroad
and expend our global presence.
Therefore, the management
board asks you to perform an
EPIC analysis on BNSF’s
opportunities in India.
Introduction
to EPIC
structure
START
FINISH
2
3
Introduction
of EPIC
analysis and
weighting
EPIC in
action
EPIC – NEXT STEPS
EPIC
challenge
64
G L O B AL S U P P L Y C H AI N M A N A G E M E N T
Unit 4: The Challenge
J A N N I C O L A I H E N N E M A N N , M E D I A T O R , J U R I S T , I N D . E N G . – M A N N H E I M | G E R M A N Y | Sep | 1 7 V 5 . 1
WHY AM I HERE? 66
EPIC - INTRO
04
01
02
03
Economics
PoliticsInfrastructure
Competence
67
Data Sources
Decision Uses
Variables
EPIC - ASSESSMENT 68
E P
I C
P POLITICS
Ease of Doing Business |
Bureaucracy & Corruption |
Legal & Regulation | Tax &
Tariffs | Stability
E ECONOMY
Economic Output | Potential
Growth | Attract FDI | Steady
ROI
I INFRASTRUCTURE
Physical | Energy | Telecom
C COMPETENCE
Productivity | Labor Relations |
Availabily of Skilled Labor |
Level of Training & Education
EPIC - WEIGHTING 69
Western Europe is the region
comprising the westerly countries
of Europe.
Western Europe
East Asia is a geographic region
that encompasses the ancient
cultural and economic centres of
China, Japan, and the Koreas.
East Asia
North and Central America stand
for the countries USA; Canada
and Mexico with its adjacent
countries and islands that does
not belong to any other region.
North & Central America
The countries of Central and
Eastern Europe are all the
countries covered by the former
Eastern bloc as any other
European country that does not
belong to Western Europe.
Central & Eastern Europe
EPIC - CASES 70
71
Reflect Your Team
Performance / Your
Individual Performance
What Will You
Use Next Time
What Are Your
Key Take-Aways
What Worked Best
And Second Best
What Will I Tell
Other People
EPIC – LESSONS LEARNED72
Introduction
to EPIC
structure
START
FINISH
2
3
Introduction
of EPIC
analysis and
weighting
EPIC in
action
EPIC – NEXT STEPS
EPIC
challenge
73
Population (bn.) Urbanization Flats sold (mln.)
´06 ´13 ´06 ´13 ´06 ´13
1.400
1.300
0
The Chinese government knows that if
this bubble is allowed to burst the market
for residential and commercial properties
will fall into huge losses directly
impacting the entire banking sector.
Policy
Access to better education for a broader
population has led to higher living
standards. Real per capita disposable
household income has doubled over the
last 10 years.
Competence
China‘s fast-developing poses challenges
on the construction sector. In the past
building investment projects are being
financed for the sake of sector / GDP
growth rather than to meet real demand.
Economy
74
100%
50%
0
10
5
0
Construction Sector in China –
An overblown market ?
½
billion
past 30 years,
more than 500
million Chinese
have moved to the
cities.
Over the
the
US
prices in China are
50% lower than in
Consumer
1.2
trillion
USD
spent $ 1.2 trillion
for construction in
2012
China
41%
of every dollar
spent on
construction in the
Asia-Pacific were
spent in China
41 cents
50%
500
income is in part
due to the shortage
of blue collar
workers which
came to the
economic forefront
in 2010. Employers
have been forced
to offer higher pay.
The rise of
75owners devote 30 -
50% of their money
to mortgage
repayments
Avrg. home
76
At T Minus 16 Seconds in the launch sequence of NASA‘s
space shuttle programme the launch control computers trigger
the release of water from a 290-foot-high water tank that
stands next to the launchpad at Florida‘s Kennedy Space
Center.
The water has nothing to do with damping the heat or fire from
the shuttle‘s motor. It acts as a sound suppressant. The
shuttles rockets are so loud that without the sound-absorbing
cushion of water, the roar from the engines would bounce off
the metal and concrete base of the pad and seriously harm the
spacecraft.
In the United States and the developed world, we have spent
the last hundred years in a kind of aquatic paradise: our water
has been abundant, safe and cheap.
The good news is that most of what we know about water
insn’t really wrong, because we don’t know that much. The
bad news is that the invisibility of water in our lives isn’t good
for us, and isn’t good for water
Water – you can‘t appreciate what
you don‘t understand
15Million
DIVERSE
American Water is engaged in
provoding water and
wastewater utility services to
15 million people in over 47
states of the US.
500Billion EUR
EXPENSIVE
Water policies are driven by
both member states and the
European Union making its
provisions costly and timely to
comply with
47States
COMPLEX
American Water divides its
business in two segments:
regulated business and
market-based operations.
77
In China ebay experienced severe
competition from a local competitor
Alibaba Group was founded in 1999 by 18 people led by Jack Ma, a former teacher from
Hangzhou, China. Since launching its first website helping small Chinese exporters,
manufacturers and entrepreneurs to enter the international market, Alibaba Group has grown
into a global leader in online and mobile commerce.
78
79
Cloud
storage
Cloud
services
C2C
e-commerce
Online
payments
Mobile
messaging
Car
sharing
B2C
e-commerce
80
Gives Access
Access to public
transportation provides
access to job opportunities
for millio Amercans
Impacts Your Community
More than 1.1 million jobs are
created or sustained per year
because of public transportation
Saves Fuel – Reduces
Congestion
Americans save 865 million
hours in travel time and 450
million gallons of fuel
annually in congestion
reduction alone
Saves Money
The average household
spends 17.5 cents of every
$ on transportation, the
largest expenditure after
housing
PUBLIC TRANSPORTATION MATTERS
$1
communities invest in
public transportation
generates $ 4 in economic
return
10.7
billion trips on public
transportation were
taken by Americans in
2013
7,100
organizations
provided public
transportation in the
U.S.
400 k
people were employed in public
transportation in a $ 58 billion
industry
81
• We are the hotel in NYC. Our credo serving our guests
has become legend in the service sector industry for
decades: “The Answer Is “Yes” – What Is The Question?”
or “Gentlemen serving Gentlemen”
• Recently, we experience harsh competition from
international premium hotel brands attracting our
customers through excitement, service and lower prices
• To secure the future of our company our CEO decided to
move into the brand new field of space tourism and
therefore asks you to do a “quick & dirty” EPIC analysis for
him and the management board
• Please be creative and precise in this case considering
past, present and future and the history of conflict – crisis
– change in the space industry
From its beginning in
1958 the NASA
program stood under
high pressure due to
its tremendous costs –
a burden the taxpayer
had to bear
CONFLICT
01
The Challenger and
Columbia accidents put the
space-program of NASA on
hold and under review
CRISIS
02
New programs and
cooperation between
public and private
stakeholder were set
up to transport
humans in space
again
CHANGE
03
NASA’s vision is to reach for new heights and reveal the unknown for the
benefit of humankind.
83
M-Pesa (M for mobile, pesa is Swahili for money)
is a mobile phone-based money transfer,
financing and microfinancing service, launched in
2007 by Vodafone for Safaricom and Vodacom,
the largest mobile network operators in Kenya
and Tanzania
Banking innovation
for the developing
world
The service enables its users to: deposit and withdraw
money, transfer money to other users and non-users,
pay bills, purchase airtime and transfer money
between the service and a bank account. Expansion
plans cover banking services like interest-bearing
accounts, loans, and insurance.
M-Pesa customers can
deposit and withdraw
money from a network
of agents that includes
airtime resellers and
retail outlets acting as
banking agents.
A winning strategy:
customer value
M-Pesa And The Rise Of The Global Mobile
Money Market
Since then, M-Pesa has undergone explosive growth: in 2013, a staggering 43 percent of
Kenya’s GDP flowed through M-Pesa, with over 237 million person-to-person transactions. In
the first quarter of 2015, there were over 900 million mobile subscribers in Africa, and 3.7
billion in Asia.
2007 2013 2014 20150
43%
2007
237
MILLION
4.6
BILLION
Introduction
to EPIC
structure
START
FINISH
2
3
Introduction
of EPIC
analysis and
weighting
EPIC in
action
EPIC – NEXT STEPS
EPIC
challenge
86
NEXT: YOUR
PRESENTATIONS
87
Class
Participation
10%
START
FINISH
Exam
20% (trade)
GRADING
Presentation
40% (I / T)
88
„The
Challenge“
30% (I / T)
Bonus
5% Dropbox Keeper
5% Dropbox Class
READING 89
NOTES 90
NOTES 91

Global Supply Chain Management

  • 1.
    G L OB AL S U P P L Y C H AI N M AN A G E M E N T Unit 1: Introduction J A N N I C O L A I H E N N E M A N N , M E D I A T O R , J U R I S T , I N D . E N G . – M A N N H E I M | G E R M A N Y | APR 1 8 V 6 . 1
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    WHY AM IHERE? SPIRITUAL ROBERT DILTS‘ UNIFIED FIELD OF NLP IDENTITY BELIEF CAPABILITY BEHAVIOR EVIRONMENT 2
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    Introduction to EPIC structure START FINISH 2 3 Introduction of EPIC analysisand weighting EPIC in action EPIC – NEXT STEPS EPIC challenge 3
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    Start Hungry? Ch. 2 Multiple Transitions through ages 1 Procurement Manufacturing Warehousing Distribution Sales 2 Innovationis key evolutive or disruptive 3 Global economic power keeps moving 4 What‘s next ? 5 GSCM - HISTORY 4
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    • Economic outputof a country • Potential for future growth • Ability to attract foreign direct investment • Ability to generate a steady return on investments made in the country EPIC – ECONOMY (1/4) 6
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    • Indicate overallpotential for consumer sales • Determine supply chain activity • Help to craft future investment strategy Economic Output & Growth Rate • Indicate overall potential for consumer sales • Predict existing sales potential • In relation with economic output indicator for market attractiveness Population Size EPIC – ECONOMY (2/4) 7
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    • Measure globalmarket‘s belief in single economy • Compare FDI inflow & outflow over time • Indirect Investments Foreign Direct Investment (FDI) • Devaluation: reduces trade deficit • Depreciation: improves export price attractiviness • Comfort level for investment through stability Exchange Rate Stability & Consumer Price Inflation EPIC – ECONOMY (3/4) 8
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    • Transportation andlogistics costs tend to be affected • Bottle-necks may occur • Imbalance is difficult to tackle Balance of Trade EPIC – ECONOMY (4/4) 9
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    EPIC – POLITICS(1/3) • Ease of doing business • Bureaucracy & corruption • Legal & regulatory framework • Tax & tariff barriers • Risk of political instability • Protection of property rights 10
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    • Drives costand time efficiences on various levels • Bureaucracy and corruption hinders smooth flow of goods and services Ease of Doing Business • Governs the level of government oversight and any accompanying restrictions on doing business & supply chain investment • Influences investment decisions Legal & Regulatory Framework EPIC – POLITICS (2/3) 11
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    • Affects long-termviability of investment and business model • Measures economic distress and social unrest • Differs from stability of government Political Stability • Safeguards company‘s efforts to innovate • Absence puts brand image at risk Intellectual Property Rights EPIC – POLITICS (3/3) 12
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    EPIC – INFRA(1/3) • Physical infrastructure • Energy infrastructure • Telecommunications infrastructure • Information infrastructure • Influences how SCM takes place 13
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    • Consists ofroad, rail, air and water • Highly dependent on country specifics Transportation Infrastructure • Relates to generation and transmission of electricity • Measures interruptions of power supply and voltage fluctuations Utility Infrastructure EPIC – INFRA (2/3) 14 • Availability of market intelligence • Existence of databases • Access to information networks Information Infrastructure
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    • Measures howwell information is communicated • Measured by number of telephone lines and number of internet subscriptions • Need to be scaled on per capita basis Telecommunication & Conncetivity Infrastructure EPIC – INFRA (3/3) 15
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    EPIC – COMPETENCE(1/3) • Labor productivity • Labor relations • Availability of skilled labor / level of education • Influences the speed of SCM 16
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    • Determines effectivenessof offshoring • Metrics: productivity, cooperation, skill set Labor Relations • Understanding costs of quality is key • Sustain initiatives • Ability to solve problems Education Levels for Line Staff and Management EPIC – COMPETENCE (2/3)17
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    • Measures effectivenessof various logistics functions within a country Logistics Operational Competence • Efficiency of clearance procedures used by customs authorities • Existence of proper security controls to ensure protection of internal market Customs & Security EPIC – COMPETENCE (3/3)18
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    Introduction to EPIC structure START FINISH 2 3 Introduction of EPIC analysisand weighting EPIC in action EPIC – NEXT STEPS EPIC challenge 19
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    E P I C EPIC- WEIGHTING 21
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    G L OB AL S U P P L Y C H AI N M A N A G E M E N T Unit 2: First Steps J A N N I C O L A I H E N N E M A N N , M E D I A T O R , J U R I S T , I N D . E N G . – M A N N H E I M | G E R M A N Y | Sep | 1 7 V 5 . 1
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    WHY AM IHERE? 23
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    Introduction to EPIC structure START FINISH 2 3 Introduction of EPIC analysisand weighting EPIC in action EPIC – NEXT STEPS EPIC challenge 25
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    ECONOMY - CONNEXA Variables • GDP / GDP Growth • Population Size • Foreign Direct Investment • Exchange Rate Stability & Consumer Price Index • Balance of Trade Data Sources • CIA World Book, WTO • CIA World Book, National Census Bureaus • UNCTAD FDI Attraction Index • CIA World Factbook, National Central Banks, National Chambers 31
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    ECONOMY - CONNEXB Variables • GDP / GDP Growth • Population Size • Foreign Direct Investment • Exchange Rate Stability & Consumer Price Index • Balance of Trade Decision Uses • Investments • Investments, Sales Potential • Investment, Manufacturing, Export Business • Investors, Import Business, Trade (int. / ext.) 32
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    POLITICS - CONNEXA Variables • Ease of doing business • Legal & regulatory framework • Risk of political stability • Protection of property rights Data Sources • World Bank • Deloitte International Tax Survey, Rule of Law Matrix • Economist Political Instability Index • International Property Rights Index, HK Ordinance 33
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    POLITICS - CONNEXB Variables • Ease of doing business • Legal & regulatory framework • Risk of political stability • Protection of property rights Decision Uses • Retail Store Location, Supply Network, Sourcing and Manu Location • R&D Center, Innovation Hubs, Trade & Commerce Pioneers • Banking & Finance 34
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    INFRASTRUCTURE - A Variables •Transportation Infrastructure • Utility Infrastructure • Telecommunication & Connectivity Data Sources • World Economic Forum • CIA World Factbook • Eurostat, Regional Statistic Bureaus • World Bank • IMF, OECD Library 35
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    INFRASTRUCTURE - B Variables •Transportation Infrastructure • Utility Infrastructure • Telecommunication & Connectivity Decision Uses • Different Regions Preferable For Different Purposes (Producing, Sourcing, Retail, Selling) • Connectivity, Determines Decisions On Outsourcing, Off shoring, In sourcing etc. 36
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    COMPETENCE - CONNEXA Variables • Labor Relations • Education Level • Logistics Competence • Customs & Security Data Sources • WEF GCI, National Labor Statistics, Eurostat, OECD • National Bureaus For Education • WTO Performance Index • Defense Offices 37
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    COMPETENCE - CONNEXB Variables • Labor Relations • Education Level • Logistics Competence • Customs & Security Decision Uses • Sourcing, Manufacturing, Retail • E-commerce, Logistics • Six Sigma, Total Quality Managament • Just In Time Manufacturing, Express Logistics 38
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    E P I C PPOLITICS Ease of Doing Business | Bureaucracy & Corruption | Legal & Regulation | Tax & Tariffs | Stability E ECONOMY Economic Output | Potential Growth | Attract FDI | Steady ROI I INFRASTRUCTURE Physical | Energy | Telecom C COMPETENCE Productivity | Labor Relations | Availabily of Skilled Labor | Level of Training & Education EPIC - WEIGHTING 39
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    45%15% POLITICAL STABILITY 25% LEGAL FRAMEWORK 35% POLITICS 20% of totalEPIC score INTELLECTUAL PROPERTY EPIC - WEIGHTING EASE OF DOING BUSINESS 35% 41
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    45%15% ENERGY 25% PHYSICAL 40% INFRASTRUCTURE 30% of totalEPIC score EPIC - WEIGHTING CONNECTIVITY 25% 42 10% INFORMATION
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    45%10% EDUCATION LEVELS 25% LOGISTICS COMPETENCE 40% COMPETENCE 20% of totalEPIC score CUSTOMS AND SECURITY EPIC - WEIGHTING LABOR RELATIONS 25% 43
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    A global supplychain requires a sound decision making ground which is composed of interdisciplinary, interdependent and international layers IDEA The EPIC approach provides a systematic and structures way to evaluate the global terrain with respect to an organizations (prospective) supply chain activity RESULT EPIC – REVISED 44
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    Introduction to EPIC structure START FINISH 2 3 Introduction of EPIC analysisand weighting EPIC in action EPIC – NEXT STEPS EPIC challenge 45
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    Western Europe isthe region comprising the westerly countries of Europe. Western Europe East Asia is a geographic region that encompasses the ancient cultural and economic centres of China, Japan, and the Koreas. East Asia North and Central America stand for the countries USA; Canada and Mexico with its adjacent countries and islands that does not belong to any other region. North & Central America The countries of Central and Eastern Europe are all the countries covered by the former Eastern bloc as any other European country that does not belong to Western Europe. Central & Eastern Europe EPIC - CASES WHAT‘S NEXT ? 46
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    G L OB AL S U P P L Y C H AI N M A N A G E M E N T Unit 3: Next Steps J A N N I C O L A I H E N N E M A N N , M E D I A T O R , J U R I S T , I N D . E N G . – M A N N H E I M | G E R M A N Y | Sep | 1 7 V 5 . 1
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    WHY AM IHERE? 48
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    E P I C PPOLITICS Ease of Doing Business | Bureaucracy & Corruption | Legal & Regulation | Tax & Tariffs | Stability E ECONOMY Economic Output | Potential Growth | Attract FDI | Steady ROI I INFRASTRUCTURE Physical | Energy | Telecom C COMPETENCE Productivity | Labor Relations | Availabily of Skilled Labor | Level of Training & Education EPIC - WEIGHTING 51
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    Introduction to EPIC structure START FINISH 2 3 Introduction of EPIC analysisand weighting EPIC in action EPIC – NEXT STEPS EPIC challenge 52
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    Western Europe isthe region comprising the westerly countries of Europe. Western Europe East Asia is a geographic region that encompasses the ancient cultural and economic centres of China, Japan, and the Koreas. East Asia North and Central America stand for the countries USA; Canada and Mexico with its adjacent countries and islands that does not belong to any other region. North & Central America The countries of Central and Eastern Europe are all the countries covered by the former Eastern bloc as any other European country that does not belong to Western Europe. Central & Eastern Europe EPIC - CASES 53
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    From 2000 to2008 IKEA invested 2.5 billion EUR in Russia and became a top 10 investor in Russia Investment Import necessary – but local sourcing could be developed Logistics Service growing middle class with limited financial means Value Proposition IKEA came to Russia when all other international companies decided to leave Russia Background 54C1: IKEA TO RUSSIA
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    55 I | 30% Physical Infrastructure(Air, Rail, Railroad, Waterways) | Energy | Telecom C | 20% Productivity | Labor Relations | Availability of Skilled Labor | Level of Training & Education E | 30% Economic Output | Potential Growth | Attract FDI | Steady ROI P | 20% Ease of Doing Business | Bureaucracy & Corruption | Legal & Regulation | Tax & Tariffs | Stability EPIC Analysis
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    May 2008 Foundation Dec2009 Start C919 2018 First delivery / commercial roll-out of C919 Nov 2010 C919 Presentation of C919 prototype on airshow The Commercial Aircraft Corporation of China, Ltd. ("Comac") is a Chinese state- owned aerospace manufacturer established on 11 May 2008 in Shanghai. The company has a registered capital of USD 2.7 billion as of May 2008. This government-owned corporation is designing and will eventually build large passenger aircraft with a capacity of over 150 passengers to reduce the country's dependency on Boeing and Airbus. Therefore, China invests more money than the EU did when Airbus was formed. In June 2011 COMAC and Irish low-cost airline Ryanair signed an agreement to co- operate on the development of the C919, a 200-seat single-aisle aircraft which will compete with the Boeing 727. 56C2: COMAC TO W-EUR
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    COUNTRY ORDERS COUNTRYORDERS Thailand 10 China ~ 500 USA 20 India ~ 10 Ireland Cooperation Agreement (COMAC & RYANAIR) Europe ??? USA THAILAND IRELAND CHINA 57EPIC Analysis
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    Disruptive understanding of mobilityof the 21st century Technology Nikola Tesla Serbian scientist who created the AC power system and is the „father of radio“, re-invented the dynamo and invented the induction motor. As an old man he lived in poverty Create most compelling car company by driving the world‘s transition to electric vehicles Vision / Mission Integration is key to deliver a system that is greater than sum-of- parts IP & PP Aim is to leverage the unique benefit of electric powertrain Costs Spirit Relentless Innovation 58C3: TESLA TO E-EUR
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    TESLA spend several yearsto understand the large market – before they entered. ANALYSE 01 From battery cells to the gear box more than 250 patents were awarded to TESLA delivering a comprehensive, yet proprietary technology EXECUTE 02 A culture of relentless & disruptive product approach mixed with an re-invented customer experience IMPLEMENT 03 TESLA‘s vision: create the most compelling car company of the 21st century by driving the world‘s transition to electric vehicles. “Second place should need a telescope to see us” –Elon Musk 59
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    01 Founded in 1841Sberbank has focused on domestic banking that creates > 95% of revenues 02 With a focused culture of >17.500 branches and 200.000 employees in Russian Federation Sberbank is ready to open up to international cultures 03 A unique position in growing domestic markets and as a link between Europe, Asia and the Middle East. Sberbank faces multiple opportunities 60C4: SBERBANK TO USA
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    61 01 05 02 03 04 The Russian bankingmarket is one of the most attractive among high growth markets in terms of revenues and profitability. The US banking sector provides the largest net revenues world-wide and is yet one of the most regulated one. Growth Meets Attractiveness
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    We faced thesituation described above and managed to succeed in a competitive market during tough economic times… We have been running a historic scheduling system for our trains that was designed for hauling coal and grain at low costs. We are a company founded and based in the U.S. For these commodities it didn’t make much difference whether the train showed up on Monday or on Wednesday The new CEO set out a vision for intermodal business to compete with truckers to transport cargo from U.S. ports knowing that the economy will increasingly rely on imports C5: BNSF TO INDIA
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    Many people inthe company argued that the initiated change would fail us. However, with the experiences we have made in a harsh U.S. market – we would like to bring our success to markets abroad and expend our global presence. Therefore, the management board asks you to perform an EPIC analysis on BNSF’s opportunities in India.
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    Introduction to EPIC structure START FINISH 2 3 Introduction of EPIC analysisand weighting EPIC in action EPIC – NEXT STEPS EPIC challenge 64
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    G L OB AL S U P P L Y C H AI N M A N A G E M E N T Unit 4: The Challenge J A N N I C O L A I H E N N E M A N N , M E D I A T O R , J U R I S T , I N D . E N G . – M A N N H E I M | G E R M A N Y | Sep | 1 7 V 5 . 1
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    WHY AM IHERE? 66
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    E P I C PPOLITICS Ease of Doing Business | Bureaucracy & Corruption | Legal & Regulation | Tax & Tariffs | Stability E ECONOMY Economic Output | Potential Growth | Attract FDI | Steady ROI I INFRASTRUCTURE Physical | Energy | Telecom C COMPETENCE Productivity | Labor Relations | Availabily of Skilled Labor | Level of Training & Education EPIC - WEIGHTING 69
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    Western Europe isthe region comprising the westerly countries of Europe. Western Europe East Asia is a geographic region that encompasses the ancient cultural and economic centres of China, Japan, and the Koreas. East Asia North and Central America stand for the countries USA; Canada and Mexico with its adjacent countries and islands that does not belong to any other region. North & Central America The countries of Central and Eastern Europe are all the countries covered by the former Eastern bloc as any other European country that does not belong to Western Europe. Central & Eastern Europe EPIC - CASES 70
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    Reflect Your Team Performance/ Your Individual Performance What Will You Use Next Time What Are Your Key Take-Aways What Worked Best And Second Best What Will I Tell Other People EPIC – LESSONS LEARNED72
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    Introduction to EPIC structure START FINISH 2 3 Introduction of EPIC analysisand weighting EPIC in action EPIC – NEXT STEPS EPIC challenge 73
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    Population (bn.) UrbanizationFlats sold (mln.) ´06 ´13 ´06 ´13 ´06 ´13 1.400 1.300 0 The Chinese government knows that if this bubble is allowed to burst the market for residential and commercial properties will fall into huge losses directly impacting the entire banking sector. Policy Access to better education for a broader population has led to higher living standards. Real per capita disposable household income has doubled over the last 10 years. Competence China‘s fast-developing poses challenges on the construction sector. In the past building investment projects are being financed for the sake of sector / GDP growth rather than to meet real demand. Economy 74 100% 50% 0 10 5 0 Construction Sector in China – An overblown market ?
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    ½ billion past 30 years, morethan 500 million Chinese have moved to the cities. Over the the US prices in China are 50% lower than in Consumer 1.2 trillion USD spent $ 1.2 trillion for construction in 2012 China 41% of every dollar spent on construction in the Asia-Pacific were spent in China 41 cents 50% 500 income is in part due to the shortage of blue collar workers which came to the economic forefront in 2010. Employers have been forced to offer higher pay. The rise of 75owners devote 30 - 50% of their money to mortgage repayments Avrg. home
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    76 At T Minus16 Seconds in the launch sequence of NASA‘s space shuttle programme the launch control computers trigger the release of water from a 290-foot-high water tank that stands next to the launchpad at Florida‘s Kennedy Space Center. The water has nothing to do with damping the heat or fire from the shuttle‘s motor. It acts as a sound suppressant. The shuttles rockets are so loud that without the sound-absorbing cushion of water, the roar from the engines would bounce off the metal and concrete base of the pad and seriously harm the spacecraft. In the United States and the developed world, we have spent the last hundred years in a kind of aquatic paradise: our water has been abundant, safe and cheap. The good news is that most of what we know about water insn’t really wrong, because we don’t know that much. The bad news is that the invisibility of water in our lives isn’t good for us, and isn’t good for water Water – you can‘t appreciate what you don‘t understand
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    15Million DIVERSE American Water isengaged in provoding water and wastewater utility services to 15 million people in over 47 states of the US. 500Billion EUR EXPENSIVE Water policies are driven by both member states and the European Union making its provisions costly and timely to comply with 47States COMPLEX American Water divides its business in two segments: regulated business and market-based operations. 77
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    In China ebayexperienced severe competition from a local competitor Alibaba Group was founded in 1999 by 18 people led by Jack Ma, a former teacher from Hangzhou, China. Since launching its first website helping small Chinese exporters, manufacturers and entrepreneurs to enter the international market, Alibaba Group has grown into a global leader in online and mobile commerce. 78
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    80 Gives Access Access topublic transportation provides access to job opportunities for millio Amercans Impacts Your Community More than 1.1 million jobs are created or sustained per year because of public transportation Saves Fuel – Reduces Congestion Americans save 865 million hours in travel time and 450 million gallons of fuel annually in congestion reduction alone Saves Money The average household spends 17.5 cents of every $ on transportation, the largest expenditure after housing
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    PUBLIC TRANSPORTATION MATTERS $1 communitiesinvest in public transportation generates $ 4 in economic return 10.7 billion trips on public transportation were taken by Americans in 2013 7,100 organizations provided public transportation in the U.S. 400 k people were employed in public transportation in a $ 58 billion industry 81
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    • We arethe hotel in NYC. Our credo serving our guests has become legend in the service sector industry for decades: “The Answer Is “Yes” – What Is The Question?” or “Gentlemen serving Gentlemen” • Recently, we experience harsh competition from international premium hotel brands attracting our customers through excitement, service and lower prices • To secure the future of our company our CEO decided to move into the brand new field of space tourism and therefore asks you to do a “quick & dirty” EPIC analysis for him and the management board • Please be creative and precise in this case considering past, present and future and the history of conflict – crisis – change in the space industry
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    From its beginningin 1958 the NASA program stood under high pressure due to its tremendous costs – a burden the taxpayer had to bear CONFLICT 01 The Challenger and Columbia accidents put the space-program of NASA on hold and under review CRISIS 02 New programs and cooperation between public and private stakeholder were set up to transport humans in space again CHANGE 03 NASA’s vision is to reach for new heights and reveal the unknown for the benefit of humankind. 83
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    M-Pesa (M formobile, pesa is Swahili for money) is a mobile phone-based money transfer, financing and microfinancing service, launched in 2007 by Vodafone for Safaricom and Vodacom, the largest mobile network operators in Kenya and Tanzania Banking innovation for the developing world The service enables its users to: deposit and withdraw money, transfer money to other users and non-users, pay bills, purchase airtime and transfer money between the service and a bank account. Expansion plans cover banking services like interest-bearing accounts, loans, and insurance. M-Pesa customers can deposit and withdraw money from a network of agents that includes airtime resellers and retail outlets acting as banking agents. A winning strategy: customer value
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    M-Pesa And TheRise Of The Global Mobile Money Market Since then, M-Pesa has undergone explosive growth: in 2013, a staggering 43 percent of Kenya’s GDP flowed through M-Pesa, with over 237 million person-to-person transactions. In the first quarter of 2015, there were over 900 million mobile subscribers in Africa, and 3.7 billion in Asia. 2007 2013 2014 20150 43% 2007 237 MILLION 4.6 BILLION
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    Introduction to EPIC structure START FINISH 2 3 Introduction of EPIC analysisand weighting EPIC in action EPIC – NEXT STEPS EPIC challenge 86
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    Class Participation 10% START FINISH Exam 20% (trade) GRADING Presentation 40% (I/ T) 88 „The Challenge“ 30% (I / T) Bonus 5% Dropbox Keeper 5% Dropbox Class
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