1. P. RAVI
KUMAR
960018568
0
pnrsravi@g
mail.com
MIDDLE LEVEL PROFESSIONAL
Operations ~ Warehouse & Logistics /Facility /Catering/General Administration
Preferred Location: Chennai / South India
SUMMARY
• A dynamic professional with over 14 years of experience in Operations /Warehouse
Operations/ Procurement /Facility/Catering/General Administration.
• A keen planner with expertise in maintaining streamlined functioning of process operations
and
Enhancing operational efficiencies; monitoring and ensuring compliance to the SLAs and
optimal
Utilization of resources
• Abilities in quality checking and analyzing, monitoring availability of stock, managing
logistics
Operations, market research and analysis, inventory management and handling 3PL
manpower
• Analytical, meticulous and quality-oriented professional with an eye for detail.
CAREER RECITAL
Tenure Organization Designation
March 2013 –Till Date STAPLES FUTURE OFFICE Pvt. Ltd.
Asst. Manager –
Operations & Proc.
• Handling End-to-End Warehousing Operations of CHENNAI-DC.
• Heading the corporate retail operations for Chennai and Kerala.
• Materials handled BOS, HKP and Technology products.
• Monitoring the inbound & Outbound in the warehouse for efficient inventory
management and doing corrections to optimize stocks as per warehouse.
• Better Warehouse Space utilization at the time of peak loads.
• Handling the procurement operations of local vendors.

2. • Cost effective vendor selection and proper vendor management.
• Possess good negotiation and strategic planning skills & Able to do market re-search
and analysis
• Well versed with Just –In-Time (JIT) and ABC stratification concepts
• Handling the logistics operations of own and courier logistics.
• Managing the optimum cost for own transportation by effective route planning.
• Accepting the challenges of corporate orders to ensure in timely delivery of materials.
• Stock liquidation of NMS to manage the inventory level.
• Familiar with NAVISION IT, WMS, functioning as used in warehousing.
Tenure Organization Designation
Asst. Manager
Facility PAN
May 2012 – FEB 2013 GLOBAL INNOVSOURCE SOLUTION PVT. LTD.
India
Operations
• Handling Pan India Operations of Facility Management Services
• Overall revenues from Facility Management Services.
• Support mobilization of New Acquisitions & Organic growth with Existing Accounts.
• Taking necessary initiatives to ensure that Facilities Management is offered across the
country
• Developing a motivated and capable Operations Team for promoting services of the
company across the Country.
• Ensuring profitability of Facilities Management overall Business
• Developing in-house training and development capabilities for Facilities Management
• Assist the Business Develop Team with Strategic inputs to develop new business
segments in the Facilities Management.
• Develop a Operations Process for a structured effort & deliveries
• Formulate Operations Budget & Profit & Loss Templates for each site and cascade it
to Regional Level and Site-In charge levels
• Develop a definitive process for SOP, SLA’s, SOW & Standard Costing Templates

3. for various services.
• Smooth Mobilization for new clients acquired for Facility Management
• Monthly MMR with a satisfactory performance acceptance/sign off from Client
• Client Retention and Organic Growth from existing Relationships
• Creation and implementation of training calendar by a defined date for Facilities
Management Ops Team
• Attrition rate for Key Account Management in the Facilities Management department
• Implementing SOP’s, SLA’s and MMR Structure for each site.
Tenure Organization Designation
April 2009 – May 2012 ISS FACILITY SERVICES LTD Manager – Operations
• Coordinating complete operations of multiple projects including, F&B production
and service, housekeeping, security, property management, accounting and client
interactions as per the client review process.
• Compiling budgets and monthly estimation.
• MIS generation in accordance to the material supply cost process and
compiling P&L statements.
• Cost analysis, and cost control.
• Implementing the client review process including, analysis of client feedback and
SQI (Service Quality Index).
• Active role in making agreements and rate renewal process.
• Implementing standard operations procedure in all sites.
• Implementing various control procedure and training.
• Sales promotions and suggestive selling.
• Handling various operations complaints and keeping good relations with client.
• Controlling cash transaction and systems.
• Achieving budgets and target in sales behalf giving good contribution to the company.
• Staff training schedules, periodic appraisals and implementation of the employee
grievance re-dressal process.
• Debtor’s management process including schedules for monthly invoice
submissions and collections of outstanding.

4. • Vendor evaluation process including, vendor management and assessment.
• Implementing and ensuring adherence to SOPs.
Nov’ 2008 – April 2009 PYRAMID SAIMIRA THEATRE LIMITED AREA MANAGER F&B
• Coordinating complete operations around 40 sites all over Karnataka.
• Compiling budgets and monthly estimations for the region.
• Vendor evaluation process including, vendor management and assessment
• Complete accounting system of Food & Beverages including purchase & sale.
• Mobilization at new sites.
• Handling manpower agency to distribute the staff salary and conducting training
program.
• Day to day sales activities updating to the management.
May 2005 – Oct’ 2008
RADHAKRISHNA HOSPITALITY HOSPITALITY MANAGER
SERVICES
• Coordinating complete operations of multiple projects including, F&B production,
and service, accounting and client interactions as per the client review process.
• Compiling budgets and monthly estimation.
• MIS generation in accordance to the material supply cost process and compiling P&L
statements.
• Cost analysis, and cost control.
• Implementing the client review process including, analysis of client feedback and
SQI (Service Quality Index).
• Staff training schedules, periodic appraisals and implementation of the employee
grievance redressal process.
• Debtor’s management process including schedules for monthly invoice
submissions and collections of outstanding.
• Vendor evaluation process including, vendor management and assessment.
• Implementing and ensuring adherence to SOPs.
ACHIEVEMENTS

5. • Redesigned kitchen & cafeteria space planning.
• Designed and introduced Diet Menu at HLL Belapur.
• Mobilized a VIP guest houses for HLL at Vashi Navi Mumbai, within the time limit
stipulated by the client.
• Improved the SQI scores at HLL Belapur from 63% (75/120) to 100%
(102/120) over period of six months.
• Constantly achieved the budgeted sales and contribution figures at HLL Belapur
and HLL Vashi.
April 2004 to April 2005 HOTEL MIDTOWN PRITAM Senior Captain
Oct’ 2000 to March
2004 THE St. MARKS HOTEL Senior Steward
8 month HOTEL BREEZE Training
QUALIFICATION
 Completed Three Years Diploma in Hotel Management & Catering
Technology from Sree Balaji Institute of Hotel Management, Trichy and was
awarded the gold medal (2000).
 Completed the Bar and Beverage Management Course conducted by the
American Hotel and Motel Association along with Sree Balaji Institute of Hotel
Management, Trichy (2000).
PERSONAL DETAILS
Date of Birth: 18th
April 1980
Address: House No.-270, 2nd
Floor, 3rd
Main Road, T.N.H.B Colony, Near Britto
School, Velachery,Chennai-600042.
Languages Known:English, Hindi, Kanada and Tamil