The document discusses the UNHCR Global Learning Centre's strategies for providing interactive and mobile learning. It will decentralize learning and use various methodologies like workshops, on-the-job coaching, an LMS, and external eLearning vendors. It also describes the DACUM process for developing curriculums based on competencies and skills identified by position experts and the use of transformative, collaborative, and active learning methodologies.

1. UNHCR Global Learning Centre (GLC) Division of Human
Resources Management
Interactive Learning Strategies for Mobile Learning

2. Global Learning Centre
‣GLC will provide a unified training strategy and structure
to UNHCR
‣GLC is located in Budapest (BSC) staff over 7000
worldwide
‣2% staff cost for learning / 5% of staff time

3. Global Learning Centre
‣Decentralize and regionalize learning
‣Increased learning methodologies
‣Country-based workshops
‣Informal learning and on-the-job coaching
‣Technology-enhanced learning: LMS
‣Contracts with external eLearning vendors

4. DACUM Process
DACUM (Developing a Curriculum)
‣Assessment and analysis with position experts
‣Identification of major competencies
‣Identification of skills
‣Creation of DACUM matrix chart
‣Instructional design process

10. Global Learning Centre
Methodologies:
‣Transformative Learning
‣Affects the learner's subsequent experiences
‣Increased self-awareness through reflection
‣Making a change that impacts a person’s life
‣Collaborative Learning
‣Active construction of knowledge
‣Shared experience with peers
‣Process and synthesize information
‣Active Learning
‣Engage with curriculum
‣Actively participate
‣Apply information

11. Global Learning Centre
Contact Information:
Anthony Ralston
Head of Unit - Design & Development
Global Learning Centre - UNHCR
Budapest, Hungary
Email: ralston@unhcr.org
Phone: +36 1 451 5657