Giorgio Marcenaro is a Continuous Improvement Process Manager with over 20 years of experience managing projects, budgets, and process improvements. He has a proven track record of on-time and on-budget delivery of large-scale initiatives and increasing efficiency through Lean and Six Sigma methods. Notable achievements include producing $2.4M in annual savings, reducing time to market by 60%, and improving several key performance metrics from 11% to over 80%. He holds a Master's in Mechanical Engineering and certifications in Project Management and Six Sigma.

1. Giorgio Marcenaro
Chicago, IL 60611
312-810-6258
giorgio.marcenaro01@gmail.com
https://www.linkedin.com/in/giorgiomarcenaro
Continuous Improvement Process Manager
Successful product champion, process advocate and change leader who delivers large-scale new product introduction,
continuous improvement and business transformation initiatives on time and on budget. Proven track record of effective
coordination of engineering, commercial, finance, procurement, quality and manufacturing activities. A self-motivated and
innovative expert in multi-project and change management, strategic planning and team leadership in multi-cultural
environments.
 Produced $2.4M/year savings by applying Lean principles to the department’s expense monitoring and control process.
 Increased from 11% to 80% the percentage of programs on schedule, while improving process compliance from 54% to
95%.
 Increased test labs up time from 80% to 98% in three months with no cost or headcount increase.
WORK EXPERIENCE
INTELSAT, CHICAGO, IL, USA | September 2016 – Present
Continuous Improvement Process Manager - Software Test and Automation
Intelsat is a provider of satellite communications services. The company delivers cost-effective, high-quality video and
broadband services worldwide. It provides connectivity solutions for enterprise, government, and military applications.
Intelsat offers multi-format video broadcasting, broadband connectivity, inflight connectivity, secure satellite communications
and seamless mobility services for people around the world.
Employees: 2K. Revenue: $1.9B
Responsible for the end-to-end test team, test lab management, and the customer experience test team.
Redesigned the program management playbook in alignment with PMP®
practices, established continuous improvement
process and culture, and conducted major Lean Six Sigma projects.
 Increased installation process’ first time yield from 60% to 97% and reduced installations duration by 30% in three
months.
 Increased test labs up time from 80% to 98% in three months with no cost or headcount increase.
 Reduced duration of software controlled roll out from 80 to 30 days, reducing time to market of new releases by 60%.
 Reduced by 70% both the mean and the standard deviation of the time to resolve issues of simulated test equipment.
 Increased from 11% to 80% the percentage of programs on schedule, while improving process compliance from 54% to
95%, by implementing PWA and structured KPI reports.
 Opened a 30,000+ 2Ku system sales market by securing Airbus choice of Intelsat as lead supplier for the OEM's high
bandwidth connectivity program.
CNH Industrial-FIAT Group, Burr Ridge, IL, USA | August 2014 – April 2016
Product Validation Planning Manager - North America Region
CNH Industrial is a world-class equipment and services company fully focused on the agriculture and construction businesses.
Across a history spanning over two centuries, CNH Industrial passionately innovates and drives customer efficiency and
success. It has industrial and financial services companies located in 45 countries and a commercial presence in approximately
180 countries around the world.
Employees: 35K. Revenue: $25B.
Expertly supervised planning, budgeting ($79M), monitoring and control of all testing activities (over 1300 projects yearly)
for AG North America sites. Planned and executed training to PMP®
best practices across all AG testing personnel, while
deploying proprietary customized software modules (CTS).
 Produced $2.4M/year savings by re-designing department’s expense monitoring and control processes (80/20
approach).
 Reduced by 50% budget control process labor cost, while improving by 54% budget accuracy.

2.  Saved $16M in inventory across NAFTA sites and increased inventory accuracy from 60% to 100% ($27M value) by
introducing a new inventory control process.
 Evolved reporting concept from being a “list of accomplishments” to providing a “data based time and cost to
completion estimate”.
CNH Industrial-FIAT Group, Zedelgem, Belgium | July 2013 – July 2014
Product Validation Planning Manager
Managed $30M budget and lead the implementation of the organizational change from engineering-driven testing activities
to the establishment of an independent testing entity, dedicated to testing best practices and scheduling. Established the
local planning support team and deployed new proprietary software (CTS) for test planning, results tracking and
saturation of resources (vehicles, components and facilities).
 Reduced by 50% (6 months) the estimated timeline for deployment of CTS and saved 30% project cost with no impact
on ongoing development activity.
 Exceeded by 37% targets for deployment of CTS and met all other objectives.
 Trained 400+ testers, engineers and quality representatives into CTS within target deadline.
CNH Industrial-FIAT Group, Burr Ridge, IL, USA | July 2007 – June 2013
Program Manager, Cash Crop High Platform
Responsible for $20M budget yearly. Performed business case preparation, board presentations and stakeholder
consensus building for 10 major programs (range $20-$80M). Continually coordinated engineering, testing, purchasing,
commercial, finance, manufacturing, quality and meeting activities. Coordinated spending controls, time to completion
study and creation of executive dashboards.
 Launched first Tier4 regulation compliant tractor in the world.
 Met time to market targets for 6 Tier4 regulation compliant products in one year.
 Reduced by 30% labor for project monitoring and control.
Ingest Facility-FIAT Group, Turin, Italy | April 2005 - June 2007
Account Manager Operations
Ingest Facility is a facility management company owned by the Fiat Group until the acquisition by Pirelli group in 2007.
Responsible for €7.5M CERN and €5M TNT Global Express accounts. Performed business development, purchasing,
inventory control and order fulfillment for designated accounts; ensured regulatory compliance of purchase orders. Forged
professional, long standing relationships and secured new business; liaised with client and suppliers, tracked performance
and administered complex contracts.
 Saved €700,000/year by implementing process improvements and improved customer satisfaction by 30%.
 Director of a 12-person technical staff in Geneva parent office in 2005.
IVECO-FIAT Group, Turin, Italy | September 2002 - March 2005
Engineering Program Manager
Iveco designs, manufactures and markets a wide range of light, medium and heavy commercial vehicles, quarry and building
site vehicles, city and intercity buses and special vehicles for applications such as fire-fighting, off-road missions, Defence and
civil protection.
Employees: 25K. Revenue: $4.9B.
Implemented PMP®
procedures and conducted multiple key functions, including budgeting ($10M), business case
preparation, engineering and manufacturing activities, for this heavy equipment production unit.
 Improved by 40% cost and time to completion estimates by introducing 100% resource allocation tools and practices
(~50 people).
 Designated as inventor by the European Patent Office.
CNH Industrial-FIAT Group, WichIta, KS | January 2001 - August 2002
Manufacturing Engineer
Designed and implemented a 17,000 units/year capacity skid-steer assembly line (highest capacity in the world); reduced
by 30% floor space for two additional assembly lines, while maintaining same capacity.
Fiat Auto Poland-FIAT GROUP, Warsaw, Poland | April 1999 - January 2001
Marketing Manager

3. Fiat Automobiles is the largest automobile manufacturer in Italy. During more than a century-long history, it remained the
largest automobile manufacturer in Europe and the third in the world after General Motors and Ford for over 20 years. It has
received many international awards, including nine European Car of the Year awards, the most of any other manufacturer,
and it ranked many times as the lowest level of CO2 emissions by vehicles sold in Europe.
Employees: 200K. Revenue: $108B
Performed product definition, market analysis, promotional design, market share review and production planning, for top
car models at this large-scale automotive manufacturing company. Increased by 30% sales of 2 selected models by
designing and creating a unique liquid propane gas (LPG) package, acquiring an equipment supplier, training dealer
network and facilitating final commercial launch.
Italian Army | September 1997 - November 1998
2nd Lieutenant – Paratrooper Artillery
Performed as a ballistics instructor. Classified #3 out of 3,600 in the 169th national competitive examination in reserve
officer training. Honorable discharge with final judgment of “excellent.”
EDUCATION
Master of Science, Mechanical Engineering, University of Pisa, Italy
Project Management Professional PMP® - Number 1981922
Certified Six Sigma Black Belt (CSSBB) - Cert. No. 22132
PERSONAL SKILLS
I take pride in my positive, flexible and collaborative approach to people, my passion for data science as foundation for
speaking the truth in all situations, and my enthusiasm for driving my employees’ personal and professional growth.
Integrity, accountability, and collaboration are my forte. I have excellent interpersonal, written and oral communication and
presentation skills, which I leverage to achieve broad consensus and engagement about the situations at hand.
CORE COMPETENCIES
Program management | change management | new product development | business process improvement | problem
solving | cross functional team coordination | executive presentations | effective communication | statistical data analysis |
risk management | DMAIC | value stream mapping
COMPUTER SKILLS
MS Office | Outlook | Excel | PowerPoint | Word | Project | Power BI | Minitab | JIRA | Lucid Chart
LANGUAGES
English: Fluent | Italian: Fluent | French: Fluent