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G I L L I A N 	
   M A R G A R E T 	
   T I L L 	
  
	
  
51,	
  SM ITH FIELD S,	
  TO TN ES,	
  D EVO N 	
  TQ 9	
  5LR	
  
	
  
Phone	
  :	
  07702084048	
  	
  	
  	
  •	
  	
  	
  	
  E-­‐mail	
  :	
  gill.till@btinternet.com	
  	
  	
  	
  
Passionate	
  and	
  outcomes	
  focused	
  project	
  and	
  programme	
  officer,	
  with	
  experience	
  of	
  delivering	
  high	
  
profile	
  transformational	
  and	
  strategic	
  projects.	
  
Personal	
  skills	
  
• Generating	
  efficiencies	
  and	
  problem	
  solving	
  
• Innovation	
  and	
  creativity	
  
• Developing	
  and	
  mentoring	
  others	
  
• Customer,	
  client	
  and	
  stakeholder	
  relationship	
  
and	
  engagement	
  development	
  
• Resource	
  management	
  
• Persuading,	
  engaging	
  and	
  influencing	
  
• Programme	
  and	
  project	
  delivery	
  
• Safeguarding	
  training	
  and	
  advice	
  
• Strategy	
  and	
  policy	
  design	
  and	
  
implementation	
  
	
  
Previous	
  employment	
  and	
  work	
  experience	
  	
  
May	
  2014–	
  
Aug	
  2011	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Dec	
  2007-­‐	
  	
  
Aug	
  2011	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
South	
  Hams	
  District	
  Council	
  –	
  Children	
  and	
  Young	
  People’s	
  Officer	
  	
  
Officer	
  responsible	
  for	
  providing	
  safeguarding	
  advice	
  and	
  training	
  to	
  all	
  staff	
  and	
  Members	
  on	
  a	
  corporate	
  
responsibilities,	
  liaising	
  with	
  social	
  care	
  and	
  other	
  partners	
  to	
  ensure	
  the	
  safeguarding	
  of	
  vulnerable	
  adults,	
  
children	
  and	
  young	
  people.	
  This	
  role	
  involved:	
  
• Organisational	
   lead	
   for	
   the	
   Targeted	
   (Troubled)	
   Families	
   Programme,	
   including	
   Chairing	
   the	
   West	
  
Devon	
   and	
   South	
   Hams	
   Management	
   Committees,	
   representing	
   the	
   Councils	
   at	
   the	
   Executive	
  
Leadership	
  Group.	
  
• Lead	
  on	
  Councils	
  Government	
  Inspections	
  in	
  relation	
  to	
  children,	
  young	
  people	
  and	
  vulnerable	
  adults,	
  
ensuring	
  policies	
  and	
  protocols	
  comply	
  with	
  national	
  policy	
  and	
  local	
  community	
  needs	
  
• Section	
  11	
  Audit	
  analysis,	
  completion	
  and	
  monitoring	
  of	
  delivery.	
  	
  
• Provision	
   of	
   advice,	
   assistance	
   and	
   training	
   all	
   staff	
   and	
   Members	
   in	
   safeguarding	
   and	
   statutory	
  
responsibilities	
  in	
  relation	
  to	
  vulnerable	
  adults,	
  children	
  and	
  young	
  people	
  
• Development,	
  review	
  and	
  monitoring	
  of	
  corporate	
  Safeguarding	
  Policy	
  	
  
• Management	
  and	
  review	
  Councils	
  record	
  keeping	
  in	
  relation	
  to	
  children,	
  young	
  people	
  and	
  vulnerable	
  
adults	
  
• Face	
  to	
  face	
  engagement	
  with	
  young	
  people	
  in	
  South	
  and	
  West	
  Devon	
  and	
  creation	
  of	
  on	
  line	
  survey	
  
to	
  identify	
  challenges	
  and	
  issues	
  faced	
  by	
  younger	
  community	
  members	
  
• Development,	
   design	
   and	
   management	
   Facebook	
   page	
   and	
   micro	
   website	
   for	
   young	
   people	
   to	
  
signpost	
  to	
  support	
  services	
  and	
  trusted	
  websites	
  providing	
  guidance	
  and	
  information	
  
• Authority	
  Children	
  Centre	
  lead	
  including	
  Chairing	
  of	
  Advisory	
  Board	
  
• Coordination	
  of	
  South	
  Hams	
  and	
  West	
  Devon	
  Play	
  Forums,	
  including	
  coordination	
  of	
  events.	
  
• Provision	
  of	
  DBS	
  checking	
  and	
  safeguarding	
  policy	
  advice	
  to	
  the	
  voluntary	
  sector	
  
• Development	
  of	
  Young	
  People’s	
  engagement	
  protocol	
  and	
  innovative	
  ways	
  to	
  ensure	
  young	
  people	
  
influence	
  service	
  delivery	
  and	
  development	
  in	
  South	
  Hams	
  and	
  West	
  Devon	
  
• Support,	
  signpost,	
  guide	
  and	
  assist	
  voluntary	
  and	
  community	
  groups	
  to	
  access	
  external	
  funding	
  for	
  
children	
  and	
  young	
  people’s	
  work	
  including	
  the	
  writing	
  and	
  coordinating	
  of	
  funding	
  applications	
  
• Recruitment	
  of	
  casual	
  staff	
  and	
  volunteers	
  
	
  
South	
  Hams	
  District	
  Council	
  –	
  Children	
  and	
  Young	
  People’s	
  Officer	
  and	
  BIG	
  Lottery	
  Manager	
  
Project	
  Manager	
  for	
  BIG	
  lottery	
  Children’s	
  Play	
  Programme	
  and	
  Playbuilder	
  across	
  South	
  Hams	
  and	
  West	
  
Devon	
   and	
   Council	
   lead	
   for	
   engagement	
   and	
   safeguarding	
   of	
   children	
   and	
   young	
   people.	
   This	
   role	
  
involved:	
  
• Developing	
  capital	
  and	
  revenue	
  projects	
  to	
  deliver	
  a	
  3	
  year	
  project	
  in	
  line	
  with	
  BIG	
  eligibility	
  criteria	
  
• Manage	
   portfolio	
   of	
   projects,	
   ensure	
   project	
   outcomes	
   achieved,	
   financial	
   management	
   and	
  
quarterly	
  reporting	
  to	
  the	
  lottery.	
  
• Development	
  of	
  joint	
  working	
  initiatives	
  with	
  statutory	
  organisations	
  and	
  other	
  partners	
  
• Development	
  monitoring	
  and	
  review	
  of	
  Child	
  Protection	
  Policy	
  	
  
• Promoting	
  play	
  and	
  children	
  and	
  young	
  people’s	
  opportunity	
  to	
  participate	
  in	
  safe	
  play	
  activities	
  
	
  
	
  
 
	
  
Aug	
  1997	
  –	
  
Dec	
  2007	
  
	
  
South	
  Hams	
  District	
  Council	
  –	
  Leisure	
  and	
  Arts	
  Officer	
  and	
  REACH	
  Coordinator	
  
To	
  improve	
  participation	
  in	
  Leisure	
  and	
  Arts	
  activities	
  in	
  South	
  Hams	
  including:	
  
• Management	
  responsibilities	
  to	
  oversee	
  delivery	
  of	
  annual	
  Arts	
  Plan	
  
• To	
  develop,	
  deliver	
  and	
  maintain	
  a	
  programme	
  of	
  play	
  development	
  including	
  summer	
  playschemes,	
  
play	
  celebration	
  days	
  and	
  to	
  develop	
  and	
  coordinate	
  a	
  Play	
  Forum	
  	
  
• Provide	
  quarterly	
  newsletters	
  both	
  printed	
  and	
  on	
  line	
  	
  
• Identify	
  external	
  funding	
  for	
  projects,	
  including	
  sponsorship	
  and	
  grants	
  
• Budget	
  management	
  	
  
• Improve	
  access	
  to	
  leisure	
  facilities	
  and	
  services	
  for	
  rural	
  communities	
  
• Recruit	
  casual	
  staff	
  
• Creation	
  of	
  art	
  and	
  play	
  packs	
  for	
  community	
  groups	
  	
  
	
  
Sept	
  1982	
  –	
  
April	
  2000	
  
	
  
S.	
  A.	
  Till	
  Building	
  Services,	
  Administrator	
  and	
  Account	
  Manager	
  	
  
Roles	
  included:	
  
• Tender	
  completion	
  
• Credit	
  Control	
  Invoicing	
  and	
  administrative	
  duties	
  
• Site	
  liaison	
  
• Inland	
  Revenue	
  and	
  VAT	
  account	
  preparation	
  
	
  
July	
  1981	
  –	
  
Aug	
  1982	
  
	
  
	
  
	
  
Centrepoint	
  Staff	
  Agency	
  –	
  Director	
  	
  
Leading	
  and	
  delivering	
  Client	
  development:	
  
• Developing	
  Client	
  base	
  
• Organisational	
  development	
  –	
  workforce	
  development	
  planning	
  	
  
• Sales	
  Performance	
  management	
  and	
  budget	
  planning	
  
	
  
Sept	
  1980-­‐	
  	
  
July	
  1981	
  
M.J.	
  Personnel,	
  Freelance	
  Consultant	
  and	
  Sales	
  Executive	
  
Client	
  liaison	
  and	
  development	
  Including:	
  	
  
• Staff	
  training	
  and	
  recruitment	
  
• Marketing	
  and	
  Advertising	
  
July	
  1977	
  -­‐	
  
Sept	
  1980	
  
Drake	
  Personnel:	
  Service	
  and	
  Administration	
  Assistant,	
  promoted	
  to	
  Sales	
  Manager,	
  Branch	
  Manager	
  
then	
  Area	
  Manager	
  
• Initially	
  responsible	
  for	
  interviewing,	
  recruiting	
  and	
  placing	
  temporary	
  staff	
  progressing	
  to	
  Management	
  
roles,	
  responsible	
  for:	
  	
  
• Managing	
  staff	
  	
  
• Marketing	
  and	
  Advertising	
  
• Monthly	
  Budget	
  and	
  projections	
  	
  
• Delivering	
  Sales	
  Seminars	
  –	
  to	
  internal	
  experienced	
  staff	
  on	
  staffing	
  concepts	
  including	
  flexible,	
  serial	
  
and	
  parallel	
  staffing	
  
Sept	
  1973-­‐	
  
July	
  1977	
  
Wells	
  Fargo	
  Bank,	
  London.	
  Operations	
  Clerk	
  progressing	
  to	
  Operations	
  Supervisor	
  
Role	
  included	
  all	
  aspects	
  of	
  operations	
  work	
  and	
  supervision	
  of	
  staff.	
  
• Cashiering	
  	
  
• Loans	
  and	
  Deposits	
  
• Foreign	
  exchange	
  
• Payments	
  and	
  Accounts	
  
Education	
  
Sept	
  1971	
  –	
  
June	
  1973	
  
West	
  Kent	
  College,	
  Tunbridge	
  Wells:	
  A-­‐Levels	
  	
  
• 2	
  A	
  levels	
  in	
  Pure	
  Mathematics	
  and	
  Applied	
  Mathematics	
  
Sept	
  1963	
  –	
  
June	
  	
  1971	
  
St	
  Helen’s	
  School,	
  Northwood:	
  O	
  levels	
  
• 6	
  0	
  levels	
  grades	
  A	
  –	
  C	
  including	
  Maths	
  an	
  English	
  RSA	
  Mathematics	
  
Additional	
  professional	
  training	
  	
  
• PRINCE2	
  Practitioner	
  
• Professionally	
  trained	
  in	
  all	
  areas	
  of	
  Safeguarding,	
  
NLP,	
  Change	
  Management	
  
• Full/clean/current	
  driving	
  licence	
  
• NVQ3	
  Playwork	
  
• Enhanced	
  DBS	
  check	
  
• Chair	
  of	
  South	
  Hams	
  and	
  West	
  Devon	
  Children’s	
  
Centre	
  Advisory	
  Boards	
  
• Director	
  Community	
  Links	
  CIC	
  

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Gillian Margaret Till - CV July 2015

  • 1.   G I L L I A N   M A R G A R E T   T I L L     51,  SM ITH FIELD S,  TO TN ES,  D EVO N  TQ 9  5LR     Phone  :  07702084048        •        E-­‐mail  :  gill.till@btinternet.com         Passionate  and  outcomes  focused  project  and  programme  officer,  with  experience  of  delivering  high   profile  transformational  and  strategic  projects.   Personal  skills   • Generating  efficiencies  and  problem  solving   • Innovation  and  creativity   • Developing  and  mentoring  others   • Customer,  client  and  stakeholder  relationship   and  engagement  development   • Resource  management   • Persuading,  engaging  and  influencing   • Programme  and  project  delivery   • Safeguarding  training  and  advice   • Strategy  and  policy  design  and   implementation     Previous  employment  and  work  experience     May  2014–   Aug  2011                                                         Dec  2007-­‐     Aug  2011                       South  Hams  District  Council  –  Children  and  Young  People’s  Officer     Officer  responsible  for  providing  safeguarding  advice  and  training  to  all  staff  and  Members  on  a  corporate   responsibilities,  liaising  with  social  care  and  other  partners  to  ensure  the  safeguarding  of  vulnerable  adults,   children  and  young  people.  This  role  involved:   • Organisational   lead   for   the   Targeted   (Troubled)   Families   Programme,   including   Chairing   the   West   Devon   and   South   Hams   Management   Committees,   representing   the   Councils   at   the   Executive   Leadership  Group.   • Lead  on  Councils  Government  Inspections  in  relation  to  children,  young  people  and  vulnerable  adults,   ensuring  policies  and  protocols  comply  with  national  policy  and  local  community  needs   • Section  11  Audit  analysis,  completion  and  monitoring  of  delivery.     • Provision   of   advice,   assistance   and   training   all   staff   and   Members   in   safeguarding   and   statutory   responsibilities  in  relation  to  vulnerable  adults,  children  and  young  people   • Development,  review  and  monitoring  of  corporate  Safeguarding  Policy     • Management  and  review  Councils  record  keeping  in  relation  to  children,  young  people  and  vulnerable   adults   • Face  to  face  engagement  with  young  people  in  South  and  West  Devon  and  creation  of  on  line  survey   to  identify  challenges  and  issues  faced  by  younger  community  members   • Development,   design   and   management   Facebook   page   and   micro   website   for   young   people   to   signpost  to  support  services  and  trusted  websites  providing  guidance  and  information   • Authority  Children  Centre  lead  including  Chairing  of  Advisory  Board   • Coordination  of  South  Hams  and  West  Devon  Play  Forums,  including  coordination  of  events.   • Provision  of  DBS  checking  and  safeguarding  policy  advice  to  the  voluntary  sector   • Development  of  Young  People’s  engagement  protocol  and  innovative  ways  to  ensure  young  people   influence  service  delivery  and  development  in  South  Hams  and  West  Devon   • Support,  signpost,  guide  and  assist  voluntary  and  community  groups  to  access  external  funding  for   children  and  young  people’s  work  including  the  writing  and  coordinating  of  funding  applications   • Recruitment  of  casual  staff  and  volunteers     South  Hams  District  Council  –  Children  and  Young  People’s  Officer  and  BIG  Lottery  Manager   Project  Manager  for  BIG  lottery  Children’s  Play  Programme  and  Playbuilder  across  South  Hams  and  West   Devon   and   Council   lead   for   engagement   and   safeguarding   of   children   and   young   people.   This   role   involved:   • Developing  capital  and  revenue  projects  to  deliver  a  3  year  project  in  line  with  BIG  eligibility  criteria   • Manage   portfolio   of   projects,   ensure   project   outcomes   achieved,   financial   management   and   quarterly  reporting  to  the  lottery.   • Development  of  joint  working  initiatives  with  statutory  organisations  and  other  partners   • Development  monitoring  and  review  of  Child  Protection  Policy     • Promoting  play  and  children  and  young  people’s  opportunity  to  participate  in  safe  play  activities      
  • 2.     Aug  1997  –   Dec  2007     South  Hams  District  Council  –  Leisure  and  Arts  Officer  and  REACH  Coordinator   To  improve  participation  in  Leisure  and  Arts  activities  in  South  Hams  including:   • Management  responsibilities  to  oversee  delivery  of  annual  Arts  Plan   • To  develop,  deliver  and  maintain  a  programme  of  play  development  including  summer  playschemes,   play  celebration  days  and  to  develop  and  coordinate  a  Play  Forum     • Provide  quarterly  newsletters  both  printed  and  on  line     • Identify  external  funding  for  projects,  including  sponsorship  and  grants   • Budget  management     • Improve  access  to  leisure  facilities  and  services  for  rural  communities   • Recruit  casual  staff   • Creation  of  art  and  play  packs  for  community  groups       Sept  1982  –   April  2000     S.  A.  Till  Building  Services,  Administrator  and  Account  Manager     Roles  included:   • Tender  completion   • Credit  Control  Invoicing  and  administrative  duties   • Site  liaison   • Inland  Revenue  and  VAT  account  preparation     July  1981  –   Aug  1982         Centrepoint  Staff  Agency  –  Director     Leading  and  delivering  Client  development:   • Developing  Client  base   • Organisational  development  –  workforce  development  planning     • Sales  Performance  management  and  budget  planning     Sept  1980-­‐     July  1981   M.J.  Personnel,  Freelance  Consultant  and  Sales  Executive   Client  liaison  and  development  Including:     • Staff  training  and  recruitment   • Marketing  and  Advertising   July  1977  -­‐   Sept  1980   Drake  Personnel:  Service  and  Administration  Assistant,  promoted  to  Sales  Manager,  Branch  Manager   then  Area  Manager   • Initially  responsible  for  interviewing,  recruiting  and  placing  temporary  staff  progressing  to  Management   roles,  responsible  for:     • Managing  staff     • Marketing  and  Advertising   • Monthly  Budget  and  projections     • Delivering  Sales  Seminars  –  to  internal  experienced  staff  on  staffing  concepts  including  flexible,  serial   and  parallel  staffing   Sept  1973-­‐   July  1977   Wells  Fargo  Bank,  London.  Operations  Clerk  progressing  to  Operations  Supervisor   Role  included  all  aspects  of  operations  work  and  supervision  of  staff.   • Cashiering     • Loans  and  Deposits   • Foreign  exchange   • Payments  and  Accounts   Education   Sept  1971  –   June  1973   West  Kent  College,  Tunbridge  Wells:  A-­‐Levels     • 2  A  levels  in  Pure  Mathematics  and  Applied  Mathematics   Sept  1963  –   June    1971   St  Helen’s  School,  Northwood:  O  levels   • 6  0  levels  grades  A  –  C  including  Maths  an  English  RSA  Mathematics   Additional  professional  training     • PRINCE2  Practitioner   • Professionally  trained  in  all  areas  of  Safeguarding,   NLP,  Change  Management   • Full/clean/current  driving  licence   • NVQ3  Playwork   • Enhanced  DBS  check   • Chair  of  South  Hams  and  West  Devon  Children’s   Centre  Advisory  Boards   • Director  Community  Links  CIC