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Gibson Motlhabane’s Curriculum vitae Page 1
CURRICULUM VITAE
Surname : Motlhabane
First names : Morobe Gibson
Identity Number : 781113 5294 083
Home Language : Tswana
Other Languages : English, Northern Sotho, Afrikaans and Zulu
Postal Address : 15 Pixley Seme Street
Potchindustria
Potchefstroom
2531
Residential Address : 15 Pixley Seme Street
Potchindustria
Potchefstroom
2531
Cell phone Number : 079 612 2607
E-Mail : motlhabane50@gmail.com
Nationality : South African
Dependants : Two (2)
Gender : Male
Computer Literacy : MS Office and Desktop Publishing
Driver’s License : Code 10 (C1)
EDUCATION AND TRAINING
Highest Grade Passed : Grade 12
Year : 1998
Subjects Passed : English HG
Tswana HG
Afrikaans HG
Geography SG
Biology SG
Tertiary Qualification : Public Relations management
Modules completed : Public Relations 1, 11
Communication Science 1, 11, 111
Media Studies 1, 11
Business Studies: PR
English: PR
Social Psychology
Industrial Relations
Law: PR
Gibson Motlhabane’s Curriculum vitae Page 2
Marketing and Advertising: PR
End- User Computing and
Understanding Language Usage: An African cultural perspective
Major subjects : Public Relations, Communication Science and Media Studies
Institution : University of South Africa
Year : 2012
Currently registered : Public relations 111 & Public relations practice
EMPLOYMENT HISTORY
MOROBE GIBSON MOTLHABANE
Current Institution: VeriCred Credit Bureau
Department : Client Relations
Position : Consumer Liaison Consultant
Period : Sep 2016- Present
Duties : Provide the highest customer service in order to meet and exceed customer
satisfaction. Make sure all customer complaints are addressed and handled
professionally, leaving the customer with a positive resolution. Relay customer
quality improvement suggestions for company products and services. Support new
product development and continuous improvement by integrating customer
feedback and quality control into processes. Provide Sales of product upgrades to
clients. Promote and advocate quality achievement and performance improvement
across the organization. Maintain client feedback requests and documentation.
Troubleshoot issues within the customer service process. Share successes and foster
an atmosphere of success. Meet key performance indicators in relation to
quantitative, qualitative and behavioural measures (e.g. number of calls answered,
maintaining call quality and punctuality, flexibility and reliability of agreed adhered
to times) to ensure work performance is consistent..
Previous Institution: Sanitech
Department : Operations
Position : Mine Operations Supervisor
Period : May 2015- August 2016
Duties : Management of operational assets including stock, consumables, maintenance
requirements of assets, Responsible for planning and distribution of company assets
to achieve maximum efficiency in servicing and collection/ delivery of stock. Train,
maintain and implement logistics standards with regards to efficiency on site. Ensure
the prevention of vehicle accidents through driver training Issuing of daily work and
reporting daily to site appointed line manager and Sanitech line manager on any
variations from prescribed work, Overall responsibility for Health and Safety in
operations, Recruit staff, performance manage subordinates, discipline and dismiss in
a manner that ensures that the company gets maximum productivity whilst not
exposing the company to any risk, Ensure staff are trained and motivated to assist
them in growing and achieving goals in line with the company vision, Manage
Gibson Motlhabane’s Curriculum vitae Page 3
clocking times and overtime on a daily basis, to ensure clocking accuracy and
eliminate excess overtime.
Previous Institution : Diplomat South Africa
Department : Operations
Position : Senior Sales Rep/ Acting Team Leader
Period : April 2014- April 2015
Duties : Ensure that teams signs timesheets and captures call sheets, Ensure that the
Team submits their database; ensure that reps have their DCS and Pricelists,
assist in finding Sub-Ds for areas, liaising with the Sales Manager, weekly
coverage of 60 retail outlets, take orders for the power skus ensuring 1.5
cover, manage SBD and GS criteria through merchandiser, and manage
merchandisers’ quality of work.
Previous Institution : Witrand Hospital
Department : Communications at the C.E.O’S office
Position : Public Relations intern
Period : May 2012- Jan 2013
Duties : Assists to Manage Hospital’s Internal and External Communications, Media
Relations, Marketing of the Hospital services& Programmes, Events,
Campaign & outreach Management, Corporate image and Identity, Writing
Content, Design & Layout of all internal and External Publications,
brochures and Pamphlets, Stakeholder and Public Relations Management,
Handle media relation, enquiries and complaints, Helps to render
communication administrative support to the office of the C.E.O, updating
media contact list, Issuing press releases, Photography and serving as a
Scriber at the meetings.
Reason for leaving : Internship contract ended
Name of Organisation : Nedbank Ltd
Position : Team Leader/ Personal loans consultant
Duties : Adhering to internal processes and procedures, Sound Internal network, an
Understanding of basic credit policies/ granting and credit risk, Able
to understand and interpret financial statements, Knowledge of selling
Financial services, Sound knowledge of competitor activities, growing
the branch book by identifying and fulfilling SME clients’ needs and
providing consistent, excellent service.
Period : November 2005-June 2009
Reason for leaving : Temporary Contract became Redundant
Name of an Organisation : Capitec Bank Ltd
Department : Operational Department
Position : Sales Consultant/ Branch Controller
Gibson Motlhabane’s Curriculum vitae Page 4
Period : July 2003- October 2005
Duties : Sales and marketing, Client service, Gathering client information & relevant
Documentation, Processing transactions, Credit management, taking
Deposits, liaising with the Area sales manager, Managing Performance,
Updating the sales dashboard, Goal setting, implementing strategy, Building
Relationships, motivating others, Problem- solving, Decision making,
Updating weekly and monthly targets on the scorecard, arranging weekly
Meetings with the front- end staff. Processing of all payments received.
Daily balancing and processing of cheques received.
Reason for leaving : Relocating to Johannesburg
Name of Organization : Potchefstroom Local Municipality
Department : Public Relations and Communications
(Executive Mayor’s Office)
Period : January 2003-June 2003
Position : Public relations Intern
Duties : Drafting Media Releases/Responses, Assist in responding to Media and
Public enquiries, Media Monitoring and Analysis, Assist in Writing,
Layout, Design and Edit the content for the Municipality’s Internal and
External Newsletters, Assist in Events and Campaign Management, Video
Production, Photography and Render admin support to overall
communications for the municipality.
Reason for leaving : Joined Financial Sector
Name of Organization : Spoornet (Prasa)
Department : Corporate Affairs
Position : Communications volunteer
Period : June 2002 - November 2002
Duties : Assist in responding to Media enquiries, Media Monitoring and analysis
Events & Campaign Management, Public and Stakeholder Relations,
Photography, Taking Video Footage at Events, Manning and taking care
of audio equipment and Render admin Support at the department. Manage
Internal and External Communications, Media Relations, Marketing of
Spoornet’s services & Programmes, Events, Campaign & outreach
Management, Corporate image and Identity, In-house Video Production,
Editing, Sound, Photography, Writing Content, Design & Layout of all
internal and External Publications, Brochures and Pamphlets, Stakeholder
and Public Relations Management, Handle Public Enquiries and
complaints.
Reason for leaving : Volunteer Contract Expired
SKILLS AND POTENTIAL
Gibson Motlhabane’s Curriculum vitae Page 5
MOROBE GIBSON MOTLHABANE
 Negotiation
 Writing
 Research
 Advertising, Branding, Sales & Marketing
 Conflict Resolution
 Interpersonal relations
 Photography and Production
 Planning, Advising and Organizing
 Designing and layout publications
 Event Management
 Donations and Sponsorships
 Crisis management
 Management of Media Relations
PERSONAL PROFILE
MOROBE GIBSON MOTLHABANE
I view life as a learning process in which challenges should be accepted and if necessary created. I am an
ambitious individual with a lot of motivation, determination and perseverance. I regard myself as being open
minded, flexible and believing in myself. I am convinced that I have potential to develop, eager to learn and
prepared to undergo any further training, if so required.
I am able to apply public relations and communications principles successfully in work situations, by
contributing to the planning, development and management of public relations activities. I am able to monitor,
manage and execute real world public relations activities within, and outside of, an organisation in real-life
situations and do communicate effectively and express my own views on matters relating to public relations.
I take pride in my work; in addition I am systematic and professional. The essences and principles of public
relations are of personal fulfilment, thus possess organizational communication ability and administrative
talent, Communication proficiency (both written and spoken), tenacity and adaptability, moral courage and
integrity and have a lively enquiring mind. I would like to work in an environment that is both supportive and
challenging, which encourages individual initiative and full participative co-operation.
REFERENCES
MOROBE GIBSON MOTLHABANE
Mr. Thinus Nortjé
VeriCred: CEO
Tel: 018 294 1000/ 087 803 4798
Cell: 083 235 6652
Gibson Motlhabane’s Curriculum vitae Page 6
Mr. Fallon Somasundram
Sanitech: Depot Manager
Tel: 018 285 7318
Cell: 083 794 5911
Mr. Henri Msiza
Divisional Manager
Diplomat South Africa
Tel: 011- 607 0000
Cell: 076 632 6789
Mr. Koketso Diloane
Assistant Director: Communications
Witrand Hospital
Tel: 018-294 9100
Cell: 083 867 6762
Mr. Tumelo Monaisa
Branch Manager
CAPITEC BANK
Tel: 018- 782 1018
Cell: 083 994 2855/ 072 248 7363

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Gibson m motlhabane

  • 1. Gibson Motlhabane’s Curriculum vitae Page 1 CURRICULUM VITAE Surname : Motlhabane First names : Morobe Gibson Identity Number : 781113 5294 083 Home Language : Tswana Other Languages : English, Northern Sotho, Afrikaans and Zulu Postal Address : 15 Pixley Seme Street Potchindustria Potchefstroom 2531 Residential Address : 15 Pixley Seme Street Potchindustria Potchefstroom 2531 Cell phone Number : 079 612 2607 E-Mail : motlhabane50@gmail.com Nationality : South African Dependants : Two (2) Gender : Male Computer Literacy : MS Office and Desktop Publishing Driver’s License : Code 10 (C1) EDUCATION AND TRAINING Highest Grade Passed : Grade 12 Year : 1998 Subjects Passed : English HG Tswana HG Afrikaans HG Geography SG Biology SG Tertiary Qualification : Public Relations management Modules completed : Public Relations 1, 11 Communication Science 1, 11, 111 Media Studies 1, 11 Business Studies: PR English: PR Social Psychology Industrial Relations Law: PR
  • 2. Gibson Motlhabane’s Curriculum vitae Page 2 Marketing and Advertising: PR End- User Computing and Understanding Language Usage: An African cultural perspective Major subjects : Public Relations, Communication Science and Media Studies Institution : University of South Africa Year : 2012 Currently registered : Public relations 111 & Public relations practice EMPLOYMENT HISTORY MOROBE GIBSON MOTLHABANE Current Institution: VeriCred Credit Bureau Department : Client Relations Position : Consumer Liaison Consultant Period : Sep 2016- Present Duties : Provide the highest customer service in order to meet and exceed customer satisfaction. Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution. Relay customer quality improvement suggestions for company products and services. Support new product development and continuous improvement by integrating customer feedback and quality control into processes. Provide Sales of product upgrades to clients. Promote and advocate quality achievement and performance improvement across the organization. Maintain client feedback requests and documentation. Troubleshoot issues within the customer service process. Share successes and foster an atmosphere of success. Meet key performance indicators in relation to quantitative, qualitative and behavioural measures (e.g. number of calls answered, maintaining call quality and punctuality, flexibility and reliability of agreed adhered to times) to ensure work performance is consistent.. Previous Institution: Sanitech Department : Operations Position : Mine Operations Supervisor Period : May 2015- August 2016 Duties : Management of operational assets including stock, consumables, maintenance requirements of assets, Responsible for planning and distribution of company assets to achieve maximum efficiency in servicing and collection/ delivery of stock. Train, maintain and implement logistics standards with regards to efficiency on site. Ensure the prevention of vehicle accidents through driver training Issuing of daily work and reporting daily to site appointed line manager and Sanitech line manager on any variations from prescribed work, Overall responsibility for Health and Safety in operations, Recruit staff, performance manage subordinates, discipline and dismiss in a manner that ensures that the company gets maximum productivity whilst not exposing the company to any risk, Ensure staff are trained and motivated to assist them in growing and achieving goals in line with the company vision, Manage
  • 3. Gibson Motlhabane’s Curriculum vitae Page 3 clocking times and overtime on a daily basis, to ensure clocking accuracy and eliminate excess overtime. Previous Institution : Diplomat South Africa Department : Operations Position : Senior Sales Rep/ Acting Team Leader Period : April 2014- April 2015 Duties : Ensure that teams signs timesheets and captures call sheets, Ensure that the Team submits their database; ensure that reps have their DCS and Pricelists, assist in finding Sub-Ds for areas, liaising with the Sales Manager, weekly coverage of 60 retail outlets, take orders for the power skus ensuring 1.5 cover, manage SBD and GS criteria through merchandiser, and manage merchandisers’ quality of work. Previous Institution : Witrand Hospital Department : Communications at the C.E.O’S office Position : Public Relations intern Period : May 2012- Jan 2013 Duties : Assists to Manage Hospital’s Internal and External Communications, Media Relations, Marketing of the Hospital services& Programmes, Events, Campaign & outreach Management, Corporate image and Identity, Writing Content, Design & Layout of all internal and External Publications, brochures and Pamphlets, Stakeholder and Public Relations Management, Handle media relation, enquiries and complaints, Helps to render communication administrative support to the office of the C.E.O, updating media contact list, Issuing press releases, Photography and serving as a Scriber at the meetings. Reason for leaving : Internship contract ended Name of Organisation : Nedbank Ltd Position : Team Leader/ Personal loans consultant Duties : Adhering to internal processes and procedures, Sound Internal network, an Understanding of basic credit policies/ granting and credit risk, Able to understand and interpret financial statements, Knowledge of selling Financial services, Sound knowledge of competitor activities, growing the branch book by identifying and fulfilling SME clients’ needs and providing consistent, excellent service. Period : November 2005-June 2009 Reason for leaving : Temporary Contract became Redundant Name of an Organisation : Capitec Bank Ltd Department : Operational Department Position : Sales Consultant/ Branch Controller
  • 4. Gibson Motlhabane’s Curriculum vitae Page 4 Period : July 2003- October 2005 Duties : Sales and marketing, Client service, Gathering client information & relevant Documentation, Processing transactions, Credit management, taking Deposits, liaising with the Area sales manager, Managing Performance, Updating the sales dashboard, Goal setting, implementing strategy, Building Relationships, motivating others, Problem- solving, Decision making, Updating weekly and monthly targets on the scorecard, arranging weekly Meetings with the front- end staff. Processing of all payments received. Daily balancing and processing of cheques received. Reason for leaving : Relocating to Johannesburg Name of Organization : Potchefstroom Local Municipality Department : Public Relations and Communications (Executive Mayor’s Office) Period : January 2003-June 2003 Position : Public relations Intern Duties : Drafting Media Releases/Responses, Assist in responding to Media and Public enquiries, Media Monitoring and Analysis, Assist in Writing, Layout, Design and Edit the content for the Municipality’s Internal and External Newsletters, Assist in Events and Campaign Management, Video Production, Photography and Render admin support to overall communications for the municipality. Reason for leaving : Joined Financial Sector Name of Organization : Spoornet (Prasa) Department : Corporate Affairs Position : Communications volunteer Period : June 2002 - November 2002 Duties : Assist in responding to Media enquiries, Media Monitoring and analysis Events & Campaign Management, Public and Stakeholder Relations, Photography, Taking Video Footage at Events, Manning and taking care of audio equipment and Render admin Support at the department. Manage Internal and External Communications, Media Relations, Marketing of Spoornet’s services & Programmes, Events, Campaign & outreach Management, Corporate image and Identity, In-house Video Production, Editing, Sound, Photography, Writing Content, Design & Layout of all internal and External Publications, Brochures and Pamphlets, Stakeholder and Public Relations Management, Handle Public Enquiries and complaints. Reason for leaving : Volunteer Contract Expired SKILLS AND POTENTIAL
  • 5. Gibson Motlhabane’s Curriculum vitae Page 5 MOROBE GIBSON MOTLHABANE  Negotiation  Writing  Research  Advertising, Branding, Sales & Marketing  Conflict Resolution  Interpersonal relations  Photography and Production  Planning, Advising and Organizing  Designing and layout publications  Event Management  Donations and Sponsorships  Crisis management  Management of Media Relations PERSONAL PROFILE MOROBE GIBSON MOTLHABANE I view life as a learning process in which challenges should be accepted and if necessary created. I am an ambitious individual with a lot of motivation, determination and perseverance. I regard myself as being open minded, flexible and believing in myself. I am convinced that I have potential to develop, eager to learn and prepared to undergo any further training, if so required. I am able to apply public relations and communications principles successfully in work situations, by contributing to the planning, development and management of public relations activities. I am able to monitor, manage and execute real world public relations activities within, and outside of, an organisation in real-life situations and do communicate effectively and express my own views on matters relating to public relations. I take pride in my work; in addition I am systematic and professional. The essences and principles of public relations are of personal fulfilment, thus possess organizational communication ability and administrative talent, Communication proficiency (both written and spoken), tenacity and adaptability, moral courage and integrity and have a lively enquiring mind. I would like to work in an environment that is both supportive and challenging, which encourages individual initiative and full participative co-operation. REFERENCES MOROBE GIBSON MOTLHABANE Mr. Thinus Nortjé VeriCred: CEO Tel: 018 294 1000/ 087 803 4798 Cell: 083 235 6652
  • 6. Gibson Motlhabane’s Curriculum vitae Page 6 Mr. Fallon Somasundram Sanitech: Depot Manager Tel: 018 285 7318 Cell: 083 794 5911 Mr. Henri Msiza Divisional Manager Diplomat South Africa Tel: 011- 607 0000 Cell: 076 632 6789 Mr. Koketso Diloane Assistant Director: Communications Witrand Hospital Tel: 018-294 9100 Cell: 083 867 6762 Mr. Tumelo Monaisa Branch Manager CAPITEC BANK Tel: 018- 782 1018 Cell: 083 994 2855/ 072 248 7363