This document provides an overview of PALASH Healthcare Systems Pvt. Ltd., an Indian healthcare IT company. It discusses PALASH's founders and leadership team, product offerings including its flagship Health Information Management Platform called PALASH, clientele in India and overseas, technology and business partnerships, and case studies of how PALASH's solutions have helped healthcare facilities in India and other countries overcome challenges and improve operations.

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PALASH Healthcare Systems Pvt. Ltd.
Corporate Presentation

2. INDEX
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Dinesh Samudra
Founder & CEO
Nilesh Ingale
Co-Founder & VP
PALASH
Specialty
PALASH
R & D
Support &
Implementation
Branding & Promotion Marketing & Sales
Domestic International
Testing Systems
Administration
HR &
Admin
Finance
Prasad Kulkarni
Co-Founder & VP
PALASH
HIMS.CS
PALASH
HIMS.NET
PALASH’s Foundation
Board:
1. Narendra Barhate
2. Bharati Barhate
3. Dinesh Samudra

4. About PALASH Healthcare Systems
Over 175 clients (115 in India and 60 abroad), 60% in
facilities with >75 beds
Solution running for at least 10 hospitals/clinics for
past 5 years
Helps improve healthcare through better data access,
faster retrieval, higher quality and versatility in data
display
Modern product based on Microsoft technology,
ready to use Android® and iOS® based interfaces
Doctors on rolls (in development team) to understand
and validate functionality
11510
5
45
India
South East Asia
Europe
Middle East and North Africa
Clients distribution
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5. PALASH In Healthcare
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6. PALASH in Healthcare IT
PHS’s proprietary Health Information Management Platform, PALASH, is a renaissance in the healthcare providers’
industry. Keeping its main goal as improved, quick and easy patient care PALASH has facilitated ease of work for every
element involved in the healthcare industry .
PHS has its international business development & support presence through its Center of Excellence (COE) in Dubai
and in UK through its wholly owned subsidiary Clinical Safety Solutions, LLP.
PHS has established Technology & Business partnerships with leading players in IT viz . Accenture, Zensar, SAP and
Gemini Communication.
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World's largest Heath Data Analytics Company IMS health has collaborated with PHS to explore Healthcare providing
market in India for Consulting & Analytics.

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Business partners
Technology partners
PALASH’s Partners
Overseas partners

8. PALASH’s Product and Service Offerings
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9. PALASH’s Specialties
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Multispecialty
Hospitals & Clinics
Polyclinic
Hospitals & Clinics
Diabetic
Hospitals & Clinics
Ophthalmology
Hospitals & Clinics
IVF
Hospitals & Clinics
Healthcare Information
Management Platform
One of the very few healthcare IT companies in India to offer specialized healthcare IT products for a diverse
range of applications
Diagnostics
Pathology & Radiology
Daycare
Surgical Assisting Services
Oncology
Cancer Hospital & Clinics
Urology
Hospital & Clinics
Nephrocare
Hospital & Clinics
Cardiac Care
Hospital & Clinics
Chain Of Clinics

10. PALASH’s Elite Clientele
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PHS India Clientele PHS International Clientele
Middle East & Africa
Caribbean Islands
South East Asia
Europe

11. Setting up Scope
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12. PALASH addresses every element in the ecosystem
Administration
•Time consuming, error prone and tedious processes
•Poor IT infrastructure leading to inefficient and ineffective
patient care – dissatisfied and angry patients
•Redundant processes leading to compliance challenges
Doctors
•Tracing history of patients is an issue
•Majority of time consumed by understanding history on
repeated visits
•Staff is not adequately trained or technologically savvy
Patients
•High waiting time and no management of visiting patients
•Complicated setup – difficult to navigate
•Time wastage due to repeated history on every visit
•Redundancy in formal procedures and processes
• Simplification of processes
• Effective compliance
• Simplified reporting
• Transparency
• Targeted treatment
• Quality healthcare outcomes
• Capacity enhancement
• Service availability
• Efficient queue management
• Enhanced care standards
• Improved health outcomes
Issues faced by stakeholders How PALASH helps…
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13. Layered architecture allows easy upgrades,
customization and integration
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14. PALASH’s Global Execution Model
OVERSEAS
PALASH COE in Middle East
• Development
• Implementation
• Support
PALASH HO
• Product Design
• Delivery Governance
• Testing Control
• Release Management
• Knowledge Management
• Sales & Support
Caribbean's
AfricaSAARC Countries
Middle East
South East Asia
Europe
Western
Region (India)
Southern
Region (India)
Northern/Central
Region (India)
Eastern
Region (India)
INDIA
OVERSEAS
INDIA
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15. Product Demonstration with Use Cases
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16. PALASH CIMS Flow
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17. PALASH HIMS Flow
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PALASH HIMS Flow

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Case Study: Mewar Orthopedic, Rajasthan (India)
Overcome Challenges
PHS would like to elaborate a
use case of Mewar Orthopaedic
Hospital based in Rajasthan,
India.
To start with Mewar was
chain of 5 Hospitals who had
envisioned a sumptuous
growth within a short period
of time for itself.
Serious lack of centralized data
synchronization caused
problems in financial and
clinical data management.
The local HIS was not able to
keep in pace with the
requirements of Mewar. The
minimal number of modules
were not suiting to growth
envisaged by the management.
Impact of the project
GROWTH
With Clinical data and
financial ends managed
MEWAR is a 17 Hospitals
chain now. Of its 17
locations 5 have offline
while all the rest are
working on PALASH’S
online solution.
DATA ACCESSIBILITY
Easy access to doctors’ data
to generate varied records,
based on diff. parameters
to enhance patient care.
Internet-based access
improves the ability to
remotely access such data
ENHANCED
SERVICES
It helps as a decision
support system for
the hospital
authorities for
developing
comprehensive health
care policies
ENHANCED
CAPACITIES
Efficient and
accurate
administration of
finance to view a
broad picture of
hospital growth
BETTER OUTPUT
Enhances
information
integrity and
reduces
duplication of
information
entries
OVERALL
IMPROVEMENT
Workflow and
process
improvement, in
clinical settings and
the department
FLAWLESS
PERFECTION
Error elimination
and performance
to pull up
information from
server or cloud
servers.

20. Case Study: SMC, Trinidad & Tobago
Overcome Challenges
Financial Accounting system was
used as HIS application
Financial Accounting was unable
to manage clinical activities as
EMR or any other activity
manager was not a part of F. A.
Hospital related Billing processes
like “concessions, packaging etc,
was not possible to get
maintained.
Existing F. A. had its own
problem & limitations.
No policy of “User Access Rights”
Achievements of the project
PALASH offered an
interface to the new
financial ERP to
HIMS application
which made even
the “accountings”
well manageable.
Also the hospital
specific billing with all
needed features like
concession manager,
services packaging
manager etc, were
managed successfully.
Supporting application
of DMS was
implemented in SMC.
In cases of managing
& storing of manual
files was made easy by
the use of DMS.
Policy of “User
Access Rights” was
implemented in
SMC along with the
HIMS application.
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Impact of the project
Core need of
management of SMC to
have an integrated HIMS
Solution was completed.
Integration of HIMS &
Financial ERP optimized
the performance of the
organization on both
clinical as well as
financial fronts.
Operational efficiency
of the organization
was highly improved.
Optimization in
efficiency of users
along with added
quality control role.
DMS offered the
digitization of
manual records
giving the quick
access to patient
EMR for doctors &
nurses.

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Case Study: M. V. Diabetics, (South India)
Overcome Challenges
Assignment of access rights to
individual users
Inability to track time spent by
patients at different departments
Only pre defined tests were used
in the existing system. No
customized parameters could be
added to the test results
Similar data could be entered
from different portals resulting
in redundant data. No way to
track duplicate data entries
All domain details were not
covered. Dentistry and
physiotherapy were not in the
system
It was not possible to streamline
patients for every activity to be
performed. Every individual patient
and his corresponding activity
could not be tracked
Achievements of the project
Better inventory
management
through accurate
estimation of
demand, timely
procurement and
distribution of
medical and non
medical items
Helps in
streamlining overall
clinic operations
through intelligent
patient queuing
system at
respective
departments
Implementing
applications
enterprise wide
thus creating a
paperless
environment
Policy of “User
Access Rights”
was implemented
in along with the
HIMS application.
Impact of the project
Increase in revenues
through online
charge capturing and
tracking of billable
services
Reduced
operational costs
through reduction
in staff required for
back office tasks
Increase in
productivity and
elimination of
human error
through seamless
integration and
medical
equipment
Improved patient
satisfaction
through reduced
turnaround time
at points of care

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Case Study: Tomsu Clinic, Kuwait
Overcome Challenges
Manual System
Requirement of system to
streamline the flow of
gynoec & fertility
processes both.
Hospital oriented features
were required in billing.
Long operation times for
all the processes.
Achievements of the project
Delivery of
integrated
system for
Gynaec &
Fertility Process.
Integrated system
for Clinical &
Financial workflow
management
Implementing
applications
enterprise wide
thus creating a
paperless
environment
Policy of “User
Access Rights”
Impact of the project
Manual to Automation
in workflow
management
Reduced
operational time &
costs.
Efficient
productivity and
elimination of
human error
through
integration &
automation of
clinical & financial
modules
Improved patient
satisfaction
through a better
queue
management &
reduced
turnaround time
at points of care

23. Robust Technology
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24. Underpinned by robust technology
Overarching
Principles
Layered Solution
Architecture
Modular Technical
Architecture
Homogenous
Technology Stack
Robust
Deployment
Architecture
Exacting
product and
future
roadmap
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25. The solution is designed to achieve key objectives
Service Oriented Architecture
• Ease of integration
Layered Architecture
• Modular design
Complete Web Based
• Ease of maintenance
Event Driven Messaging
• Ease of operations
Role Based Security
• Following policies
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26. Rigorous delivery
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27. Delivery rigour and quality
Project
Implementation
Plan
Overarching
Approach
Application
Implementation
ApproachInfrastructure
Implementation
Approach
Application
Support and
Maintenance
Model
Robust
Governance
Mechanism
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28. A homogenous technology stack ensures seamless integration
• Server side and Client Side, Fast development, Ease of maintenance, Well defined Roadmap
and Support
.net Framework
• Interactive and Enriched User Interface Capability Engaging and user friendly Web and
Mobile applications, Compatible with multiple browsers, devices and operating systems
Silverlight
• Supports Virtualization, Enterprise class Scaling and Performance, Inbuilt Web and
Application Platform, Support for Automated Management
Windows Server 2012
R2
• Single component offering enterprise class Portal, Content Management, Document and
Workflow Management
Sharepoint 2013
• Simplify deployment and management of HA requirements using integrated configuration
and monitoring tools, SQL Server Integration Services, Reporting Services, Lower TCO due to
bundled features for Integration, Reporting, Analytics and database
SQL Server 2012
• End-to-End Enterprise Management SuiteSystem Center 2012 R2
• Complete Project Plan available to key stake holders by mean of publishing and SharePoint
Portal
Microsoft Project
• Version Control, Build, Test Case Management, ReportingTeam Foundation Server
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29. A logically partitioned deployment ensures security
and high availability
Database
Node
MPLS Service
Provider
Payment
Gateway
Extranet Firewall
DomainFirewall
ProtocolFirewall
ExtranetFirewall
Database
Node DB
Web Server
Node
Browser Internet
Web Server
Node
LDAP Server Node
Application
Server Node
Application
Server Node
DB
HA in Active Passive Mode
HA in Active
Passive Mode
HA in Active
Passive Mode
SMS
Gateway
Application Tier Data TierPresentation Tier
SAN Storage
Enterprise Management System
Antivirus Server
Node
FTP Server Node
Certificate server
Node
Intranet Firewall
IntranetHospitals
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30. Ensuring Adoption
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31. Strengths of PALASH
• Scalability and Design of the system architecture to support central
database access throughout the state
• End-to-End coverage of hospital management functions including non-
clinical areas (e.g. finance, billing, HR, inventory& asset management)
• Online and Offline functionality
• Availability or ease of developing mobile interfaces for field operations
• Product maturity
• Product roadmap
• Team size and support infrastructure
• Compliance to standards and guidelines/ certifications
• Compatibility with third party applications and systems
• Experience of implementation
• Experience in complex settings of networked hospitals
Technical Strengths
Other Strengths
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32. PALASH’s Ease of Adoption
Configurability
• Palash offers custom forms for capturing additional EMR related data. The data is stored
in xml format without affecting the database design or performance
Modularity • Palash offers architectural level modularity
User Friendly
• Palash offers a combination of pop ups based and scroll bar based interfaces where
necessary.
Specialized EMR • Palash offers custom protocol building screens that could be attached to a diagnosis
Past Implementation track
record
• Palash has past experience of multiple types of unit that includes standalone hospitals
& clinics, network hospitals & clinics, specialty clinics as well as combination of clinics
and hospitals in network
Offline availability • Palash is already running its application in Mewar Hospitals in offline and online mode
Code and database review
• Accenture completed Palash Code review with the findings that good coding standards
were followed , good naming conventions and modular that enables easy maintenance,
quick customization as and when required.
• The Database follows good normalized designed, safe transaction mode and the design
is flexible to adapt scalability and/or design change for future requirements.
License policy
• Palash offers flexible and multiple licenses that are cost effective and provides a good
TCO to all types on institution
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33. PALASH’s well-defined roadmap to include advanced features
2015 2016 2017
Mobility - Nursing
Management (2015 2nd
Quarter)
Patient Health Vault (POC
done, to be available in 2015
1st Quarter)
GIS (2015 3rd Quarter)
Inbuilt Financial Accounting
System (2015-2016)
Database Compatibility Oracle
& DB2 (2016 First Quarter)
Nuclear Medicine and other
faculty based specialty EMR
(2016 3rd Quarter)
Research and UI refresh
(2017 1st Quarter)
HIPPA Compliance (2017 2nd
Quarter)
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34. Collaboration between all stakeholders is key to successful
adoption
HIS & EHR
PATIENT
ADMINISTRATOR
CLINICIAN
COMMUNITY
MOBILITY
CLINICAL
RECORDS
SHARED
RECORDS
BEDSIDE SERVICES ONLINE ACCESS
BUSINESS
INTELLIGENCE
CRM
DOCUMENT
MANAGEMENT
SHARED
RECORDS
MOBILITY
ONLINE ACCESS
IMPROVED CARE
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35. PALASH’s Recognitions and Awards
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36. PALASH has been acknowledged
PALASH has been ranked in the list of Top 10 most promising Enterprises
published by Silicon India. This list was published in the May 2014 issue
of the magazine.
PALASH was recognized with the Quality Brands Award for the period
of 2014-16 given by the Quality Brands Times for creating a valuable
brand in the market.
National Excellence in Healthcare award was given to PALASH’s Founder CEO
Mr. Dinesh Samudra for his commendable efforts in simplifying the use of IT in
the healthcare industry thus improving the quality of patient care.
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PALASH has been given the prestigious "Innovative Domestic Player of The
Year " Award, by ASSOCHAM at the ICT In Healthcare Summit cum Awards
function organized in New at the hands of Shri. Lov Verma - Secretary Health
and Family Welfare Govt. of India

37. PALASH Healthcare Systems Pvt. Ltd.
3rd Floor, Gopal House,Karve Road,
Pune 411029 (India)
Tel : +91-20-66246161
E-mail : info@palashhealthcare.com
Visit : www.palashhealthcare.com
Thank You
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