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Get	
  Sh!t	
  Done	
  	
  Hustle	
  Con	
  -­‐	
  August	
  1st,	
  2014	
  
!
!
!
	
  Hiten	
  Shah	
  
	
  hnshah@gmail.com	
  
!
!
	
  Download	
  the	
  slides:	
  h;p://kiss.ly/hustlecon14
Why	
  are	
  you	
  more	
  
produc.ve	
  than	
  
most	
  people?
I’ve	
  had	
  a	
  computer	
  since	
  1989
Last	
  language	
  I	
  learned	
  was	
  Microso@’s	
  QBasic
I	
  used	
  to	
  terrorize	
  $RSH	
  employees
I	
  can’t	
  design	
  or	
  write	
  code	
  (yet).
KISSMETRICS.COM	
  -­‐	
  CRAZYEGG.COM	
  -­‐	
  HELLOBAR.COM
I	
  work	
  with	
  awesome	
  
developers	
  and	
  
designers.
Hustle
Anything	
  you	
  need	
  to	
  do	
  
to	
  make	
  money…
If	
  you	
  makin	
  money,	
  you	
  
hustlin.
HTTP://KISS.LY/HUSTLE
DOING	
  BUSINESS	
  ON	
  THE	
  WEB	
  FOR	
  
11	
  YEARS
AND	
  PLENTY	
  OF	
  FAILURES	
  ALONG	
  THE	
  WAY
TAKE CARE
OF PEOPLE
We are people-centric inside and out. As a company,
our employees are more than just a job title and our
customers are more than just a dollar sign.
I	
  invest	
  in	
  my	
  self,	
  daily.	
  
You	
  can	
  too!
 Learning	
  
	
  How	
  fast	
  are	
  you?	
  
!
	
  Communicaon	
  
	
  Can	
  you?	
  
!
	
  Context	
  
	
  Do	
  you	
  understand?
Learning	
  
How	
  fast	
  are	
  you?
HTTP://KISS.LY/FIRST20
How	
  to	
  Read	
  300%	
  Faster	
  in	
  20	
  Minutes
HTTP://KISS.LY/SPEEDREAD
GetAbstract.com
GETABSTRACT.COM
YouTube	
  2x	
  Speed
YOUTUBE.COM
Audible.com
AUDIBLE.COM
Audible	
  3x	
  Narraon	
  Speed
AUDIBLE.COM
HTTP://KISS.LY/5ELEMENTS
Communicaon	
  
Can	
  you?
I	
  used	
  to	
  be	
  allergic	
  to	
  personality	
  tests
Then	
  I	
  had	
  kids…
QUICKSPROUT.COM
Why	
  We	
  Fight	
  At	
  Work
Top	
  Sources	
  of	
  Work	
  Conflict	
  
!
๏	
  Personal	
  Insecurity	
  
๏	
  The	
  Desire	
  for	
  Power	
  and	
  Control	
  
๏	
  Habitual	
  Vic;mhood
HTTP://KISS.LY/WHYFIGHT
Personality	
  differences
She’s	
  driven	
  by	
  winning,	
  
!
I’m	
  more	
  driven	
  by	
  having	
  a	
  
deeper	
  understanding.
Example	
  of	
  a	
  common	
  interacon
I	
  ask	
  her:	
  
“What	
  do	
  you	
  need	
  from	
  me?”	
  
!
She	
  tells	
  me	
  she	
  needs	
  something.	
  
I	
  ask:	
  “Why?”	
  
!
It	
  drives	
  her	
  nuts.	
  
!
She	
  finds	
  those	
  types	
  of	
  conversa.ons	
  a	
  
derailment	
  and	
  a	
  waste	
  of	
  .me/energy.
InColor	
  Insight	
  -­‐	
  Behavioral	
  Orientaons
HTTP://KISS.LY/INCOLOR
AcEon
People
Structure
Ideas
Hiten’s	
  Personal	
  Insight	
  Inventory
Behavior	
  Preferences	
  
Your	
  focus	
  and	
  style	
  when	
  you	
  feel	
  most	
  confident.
Expecta.ons	
  
Your	
  deep	
  assump;ons	
  about	
  how	
  you	
  and	
  others	
  “should”	
  act.
Needs/Energy	
  	
  
What	
  you	
  need	
  on	
  a	
  “gut	
  level”	
  to	
  sustain	
  and	
  restore	
  your	
  energy.
AcEon
People
Structure
Ideas
Based	
  on	
  my	
  responses,	
  I…
Like	
  to	
  consult	
  with	
  informed	
  others,	
  explore	
  
ideas	
  with	
  valued	
  colleagues	
  and	
  develop	
  
extensive	
  personal	
  knowledge.	
  	
  
!
Believe	
  people	
  should	
  be	
  recep.ve	
  to	
  new	
  
ideas	
  and	
  probe	
  for	
  informa.on.	
  	
  
!
I	
  assess	
  the	
  value	
  of	
  any	
  ac.vity	
  or	
  ac.on	
  
based	
  on	
  the	
  insight	
  and	
  feelings	
  of	
  self-­‐
worth	
  it	
  creates	
  and	
  its	
  posi.ve	
  impact	
  on	
  
other	
  people.	
  
HTTP://KISS.LY/HITENPII
Learn	
  to	
  write	
  beger	
  emails
HTTP://KISS.LY/ANGRYEMAIL
You	
  are	
  a	
  reflec.on	
  of	
  your	
  company.	
  
What	
  you	
  say.	
  
Who	
  you	
  are.	
  
How	
  you	
  treat	
  others.
Context	
  
Do	
  you	
  understand?
How	
  I	
  give	
  advice	
  to	
  people
HTTP://KISS.LY/HITENADVICE
People	
  ask	
  me…
When	
  you	
  started	
  KISSmetrics	
  how	
  did	
  you	
  
start	
  your	
  blog?	
  
	
  	
  
!
When	
  you	
  hired	
  your	
  first	
  sales	
  person	
  where	
  
did	
  you	
  find	
  them?	
  
	
  	
  
!
When	
  you	
  raised	
  your	
  first	
  round	
  of	
  funding	
  
how	
  did	
  you	
  do	
  it?	
  
	
  	
  
I	
  ask	
  them…
When	
  you	
  started	
  KISSmetrics	
  how	
  did	
  you	
  
start	
  your	
  blog?	
  
Are	
  you	
  trying	
  to	
  figure	
  out	
  how	
  you	
  should	
  
do	
  marke.ng	
  for	
  your	
  business?	
  
When	
  you	
  hired	
  your	
  first	
  sales	
  person	
  where	
  
did	
  you	
  find	
  them?	
  
Are	
  you	
  star.ng	
  a	
  sales	
  team	
  and	
  trying	
  to	
  
hire	
  the	
  first	
  person?	
  
When	
  you	
  raised	
  your	
  first	
  round	
  of	
  funding	
  
how	
  did	
  you	
  do	
  it?	
  
Are	
  you	
  thinking	
  about	
  raising	
  money	
  for	
  
your	
  company?
HTTP://KISS.LY/AQUESTION
@JoeStump
KISS.LY/HITENBOC
Explorers!
Pirates!
Explorer Pirate
Discovery	
  centric Market	
  centric
First	
  movers Fast	
  followers
Solves	
  problems Builds	
  soluEons
Where	
  are	
  you	
  on	
  the	
  spectrum?
You	
  will	
  get	
  all	
  you	
  want	
  in	
  life	
  if	
  you	
  help	
  
enough	
  other	
  people	
  get	
  what	
  they	
  want.	
  
Zig	
  Ziglar
Hiten	
  Shah	
  
How	
  can	
  I	
  help	
  you?	
  
!
hnshah@gmail.com	
  
@hnshah
Download	
  the	
  slides:	
  hRp://kiss.ly/hustlecon14

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Get Sh!t Done

  • 1. Get  Sh!t  Done    Hustle  Con  -­‐  August  1st,  2014   ! ! !  Hiten  Shah    hnshah@gmail.com   ! !  Download  the  slides:  h;p://kiss.ly/hustlecon14
  • 2. Why  are  you  more   produc.ve  than   most  people?
  • 3. I’ve  had  a  computer  since  1989
  • 4. Last  language  I  learned  was  Microso@’s  QBasic
  • 5. I  used  to  terrorize  $RSH  employees
  • 6. I  can’t  design  or  write  code  (yet). KISSMETRICS.COM  -­‐  CRAZYEGG.COM  -­‐  HELLOBAR.COM I  work  with  awesome   developers  and   designers.
  • 7.
  • 8. Hustle Anything  you  need  to  do   to  make  money… If  you  makin  money,  you   hustlin. HTTP://KISS.LY/HUSTLE
  • 9. DOING  BUSINESS  ON  THE  WEB  FOR   11  YEARS AND  PLENTY  OF  FAILURES  ALONG  THE  WAY
  • 10.
  • 11. TAKE CARE OF PEOPLE We are people-centric inside and out. As a company, our employees are more than just a job title and our customers are more than just a dollar sign.
  • 12. I  invest  in  my  self,  daily.   You  can  too!
  • 13.  Learning    How  fast  are  you?   !  Communicaon    Can  you?   !  Context    Do  you  understand?
  • 14. Learning   How  fast  are  you?
  • 16. How  to  Read  300%  Faster  in  20  Minutes HTTP://KISS.LY/SPEEDREAD
  • 20. Audible  3x  Narraon  Speed AUDIBLE.COM
  • 23. I  used  to  be  allergic  to  personality  tests
  • 24. Then  I  had  kids… QUICKSPROUT.COM
  • 25. Why  We  Fight  At  Work Top  Sources  of  Work  Conflict   ! ๏  Personal  Insecurity   ๏  The  Desire  for  Power  and  Control   ๏  Habitual  Vic;mhood HTTP://KISS.LY/WHYFIGHT
  • 26. Personality  differences She’s  driven  by  winning,   ! I’m  more  driven  by  having  a   deeper  understanding.
  • 27. Example  of  a  common  interacon I  ask  her:   “What  do  you  need  from  me?”   ! She  tells  me  she  needs  something.   I  ask:  “Why?”   ! It  drives  her  nuts.   ! She  finds  those  types  of  conversa.ons  a   derailment  and  a  waste  of  .me/energy.
  • 28. InColor  Insight  -­‐  Behavioral  Orientaons HTTP://KISS.LY/INCOLOR AcEon People Structure Ideas
  • 29. Hiten’s  Personal  Insight  Inventory Behavior  Preferences   Your  focus  and  style  when  you  feel  most  confident. Expecta.ons   Your  deep  assump;ons  about  how  you  and  others  “should”  act. Needs/Energy     What  you  need  on  a  “gut  level”  to  sustain  and  restore  your  energy. AcEon People Structure Ideas
  • 30. Based  on  my  responses,  I… Like  to  consult  with  informed  others,  explore   ideas  with  valued  colleagues  and  develop   extensive  personal  knowledge.     ! Believe  people  should  be  recep.ve  to  new   ideas  and  probe  for  informa.on.     ! I  assess  the  value  of  any  ac.vity  or  ac.on   based  on  the  insight  and  feelings  of  self-­‐ worth  it  creates  and  its  posi.ve  impact  on   other  people.   HTTP://KISS.LY/HITENPII
  • 31. Learn  to  write  beger  emails HTTP://KISS.LY/ANGRYEMAIL
  • 32. You  are  a  reflec.on  of  your  company.   What  you  say.   Who  you  are.   How  you  treat  others.
  • 33. Context   Do  you  understand?
  • 34. How  I  give  advice  to  people HTTP://KISS.LY/HITENADVICE
  • 35. People  ask  me… When  you  started  KISSmetrics  how  did  you   start  your  blog?       ! When  you  hired  your  first  sales  person  where   did  you  find  them?       ! When  you  raised  your  first  round  of  funding   how  did  you  do  it?      
  • 36. I  ask  them… When  you  started  KISSmetrics  how  did  you   start  your  blog?   Are  you  trying  to  figure  out  how  you  should   do  marke.ng  for  your  business?   When  you  hired  your  first  sales  person  where   did  you  find  them?   Are  you  star.ng  a  sales  team  and  trying  to   hire  the  first  person?   When  you  raised  your  first  round  of  funding   how  did  you  do  it?   Are  you  thinking  about  raising  money  for   your  company?
  • 38.
  • 40.
  • 43. Explorer Pirate Discovery  centric Market  centric First  movers Fast  followers Solves  problems Builds  soluEons Where  are  you  on  the  spectrum?
  • 44. You  will  get  all  you  want  in  life  if  you  help   enough  other  people  get  what  they  want.   Zig  Ziglar
  • 45. Hiten  Shah   How  can  I  help  you?   ! hnshah@gmail.com   @hnshah Download  the  slides:  hRp://kiss.ly/hustlecon14