Change comes in many forms it can be good, bad, welcome, unwelcome. It can affect our personal, home and work life. The one true thing about change is it is constant. We live in a world of constant change. Choices – Choices are what we do with change and/or how we react to it. Consequences – come as a result of our choices.

1. Welcome
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2. How mentorship can support
people/organizations through
change
George Phipps, MA, PCC, PMP
2015
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3. 3C’s of Change
• Change
• Choices
• Consequences
The only constant in life is change
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4. What do we know about change?
• Change can come from both internal and external
sources
• It can be good or bad – welcome or unwelcome?
• People deal with change differently
• We all think differently
• Change brings choices
• Many choices are based
on WIFM Factor and our
map of the world.
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5. Your map of the world
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6. Ladder of Inference
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7. Ladder of Inference video
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8. Now what?
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9. Addressing the challenges of
change
• Understand the change
• Understand the choices available to you
• Choose the best course of action
• Consider the consequences
• Act
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10. What if I get stuck?
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11. Two heads are better than one
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12. What is Mentorship?
There are many definitions of mentorship
“a fundamental form of human development
where one person invests time, energy, and
personal know-how assisting the growth and
ability of another person” (Shea, 2002, p. 3).
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13. What is a mentor?
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14. How can a mentor help with
change and choices?
• Safe space
• Sounding board
• Trusted advisor
• Different perspective
• Help set SMART goals
• Hold you accountable
• Keep you motivated
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15. Benefits of Mentoring (Mentee)
 knowledge transfer
 focuses on individual
development
 provides a sounding
board
 assists with problem
solving
 confidential
environment.
 build relationships
 improve communication
 improves self-confidence
 increase self &
organizational awareness
 can break down
organizational/cultural
barriers
 question
assumptions/biases
 opportunity for reflection
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16. Benefits of Mentorship (Mentor)
 personal satisfaction
 personal/professional
development
 self reflection and
renewal
 developing trusting
relationships
 model collaborative
leadership
 Recognize/encourage
rising stars in the
organization
 improves interpersonal/
communication skills
 opens your mind to new
ideas
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17. Types of Mentorship
• formal mentorship
• peer mentoring
• group mentoring
• e-mentoring (online)
• mentoring with micro-
feedback
• informal mentorship
• reverse mentoring
• power mentoring
• anonymous mentoring
• differentiated mentoring
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18. How mentorship is used in
Organizations Today
 socialization of new
staff/pupils/students
 faster induction of new
staff/pupils/students
 bridge generational gaps
 manage organizational
change
 break silos/create
community/build teams
 encourage commitment
 develop relationships
 motivate individuals
 improve communication
 recruitment/retention
efforts
 succession
planning/knowledge
transfer
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19. Value of Mentorship in Organizations
 Support individuals/teams/organization though
change
 diversity – change inaccurate stereotypes
 leaders get closer to challenges within the
organization
 motivate people
 recruitment/retention
 valued relationships
 foster loyalty and commitment
 low cost way to share skills and knowledge
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20. Considerations
• What do we need to consider before
embarking on the mentorship journey
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21. First steps to successful mentorship
 mentorship what does it mean for me?
 Find/pick a mentor(s) you will be able to work with
 clarify expectations/ remove assumptions of the relationship
 set ground rules
 discuss and set clear goals
 commit to the process
 check-in regularly with your mentor
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22. Qualities of successful mentorship
relationships
• choosing right mentor
• proper planning
• clear expectations
• discuss and agree to:
• ground rules
• boundaries
• check-ins
• confidentiality
• commitment
• positive attitude
• mutual respect
• strong work ethic
• shared values
• set clear/SMART goals
• accountability
• measure success
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23. Mentorship
• Mentorship can support positive change
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You
Your
team
Your
organization
South
Africa
The
world

24. Q & A
• Any questions?
• george@glcconsulting.co.za
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25. Mentorship
“Mentoring relationships offer an opportunity for individuals to
nurture seeds in others so they might become blossoms and
blossoms might become fruit, which then nourishes others. When
mentoring relationships are rooted in the fertile soil of a
mentoring culture, they also enrich the quality of organizational
life. The lessons learned there transcend specific mentoring
relationships and blossom into fruit in other relationships, both
inside and outside the workplace. In its wider scope, mentoring
ultimately enriches humanity by helping people connect to a
higher purpose that has the potential to change the world”
(Zachary, 2005 p. 261)
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26. Thank you
To view material from this talk visit
www.sacap.edu.za/events
Like our Facebook Page
Follow us on Twitter @SACAP
#PsychologyFest