This document outlines the course details for MKM803 Integrated Marketing Communications at Seneca College for Fall 2021. The course is taught by Professor David Ward and explores integrated marketing communication (IMC) models, principles, and concepts. Students will learn to develop IMC plans, evaluate creative strategies, and analyze appropriate media mixes. Assessment includes assignments on strategic communications, a client brief, direct marketing, and a full IMC plan. Upon completing the course, students will be able to apply IMC frameworks, develop client briefs, evaluate creative impact, and create comprehensive IMC plans that adhere to industry standards and ethics. The document lists learning outcomes, grading criteria, required materials, and a weekly schedule of topics.
The document provides an overview of direct marketing techniques including different mediums like direct mail, email, and social media. It discusses elements of an effective direct mail campaign including the envelope, sales letter, order form, and return envelope. Key tips are outlined for writing a successful sales letter and using Canada Post's database to target specific neighborhoods for a direct mail campaign.
This document outlines a course on Media Management that provides insight into the structures, management, processes, economics and controversies of electronic media industries. The course will benefit students interested in careers in broadcasting, advertising, media sales and public relations by preparing them for these fields. For other students, it provides an understanding of how electronic media industries operate. Over the course of the semester, students will demonstrate their understanding of topics like organizational structures, programming methods, media organization activities, issues and convergence through discussions, exams and by summarizing a current media article. The course will cover various media types and issues over 13 chapters, be supplemented by external materials and include a group project.
This document outlines the key concepts from Chapter 1 of a marketing textbook. It discusses defining marketing and the marketing process, which includes understanding customer needs and the marketplace, designing a customer-driven marketing strategy, developing an integrated marketing plan and program, and building customer relationships. The chapter covers topics such as the marketing mix, customer perceived value, satisfaction, equity and lifetime value. It also addresses new challenges in marketing from factors like rapid globalization, digitalization, and the emphasis on ethics.
The document outlines marketing objectives and strategies for fiscal year 2010 to drive consumption of readiness training and build strong commitment to readiness at SMSG. The goals are to drive completion of required and recommended training, execute key initiatives like Fast Start and role guides, and drive adoption of the SMSG readiness program. Strategies include targeted communications and programs for both individual contributors and people managers, requiring completion of core training, and measuring success through metrics like training completion rates and number of front row access events held.
Strategic Marketing helped to develop an appropriate plan to create communicate with the customers and increase the demand of product. Read this report to know more about strategic marketing.
This document provides an overview of key concepts in company and marketing strategy discussed in Chapter 2, including companywide strategic planning, designing the business portfolio, planning marketing through partnerships, marketing strategy and the marketing mix, and managing the marketing effort. Specific topics covered include defining a market-oriented mission, analyzing the current business portfolio, developing strategies for growth and downsizing, partnering through the value chain and value delivery network, segmenting and targeting markets, developing an integrated marketing mix, creating a marketing plan, organizing the marketing department, controlling marketing performance, and calculating return on marketing investment.
Marketing is more complex than ever. The old models, partnerships and expectations don’t work. Data, Marketing and Technology industries are converging, and those who win will know how to leverage these distinct disciplines to reach the ultimate goal: authentic human connection.
The document discusses how companies can build customer loyalty through delivering value, satisfaction, and maximizing lifetime customer value. It covers topics such as determining customer-perceived value, measuring customer satisfaction, quality management, calculating customer lifetime value, reducing customer churn, developing loyalty programs, cultivating customer relationships, and using customer relationship management strategies. The goal is to provide guidance to companies on how to attract, retain, and grow relationships with profitable customers over time.
The document provides an overview of direct marketing techniques including different mediums like direct mail, email, and social media. It discusses elements of an effective direct mail campaign including the envelope, sales letter, order form, and return envelope. Key tips are outlined for writing a successful sales letter and using Canada Post's database to target specific neighborhoods for a direct mail campaign.
This document outlines a course on Media Management that provides insight into the structures, management, processes, economics and controversies of electronic media industries. The course will benefit students interested in careers in broadcasting, advertising, media sales and public relations by preparing them for these fields. For other students, it provides an understanding of how electronic media industries operate. Over the course of the semester, students will demonstrate their understanding of topics like organizational structures, programming methods, media organization activities, issues and convergence through discussions, exams and by summarizing a current media article. The course will cover various media types and issues over 13 chapters, be supplemented by external materials and include a group project.
This document outlines the key concepts from Chapter 1 of a marketing textbook. It discusses defining marketing and the marketing process, which includes understanding customer needs and the marketplace, designing a customer-driven marketing strategy, developing an integrated marketing plan and program, and building customer relationships. The chapter covers topics such as the marketing mix, customer perceived value, satisfaction, equity and lifetime value. It also addresses new challenges in marketing from factors like rapid globalization, digitalization, and the emphasis on ethics.
The document outlines marketing objectives and strategies for fiscal year 2010 to drive consumption of readiness training and build strong commitment to readiness at SMSG. The goals are to drive completion of required and recommended training, execute key initiatives like Fast Start and role guides, and drive adoption of the SMSG readiness program. Strategies include targeted communications and programs for both individual contributors and people managers, requiring completion of core training, and measuring success through metrics like training completion rates and number of front row access events held.
Strategic Marketing helped to develop an appropriate plan to create communicate with the customers and increase the demand of product. Read this report to know more about strategic marketing.
This document provides an overview of key concepts in company and marketing strategy discussed in Chapter 2, including companywide strategic planning, designing the business portfolio, planning marketing through partnerships, marketing strategy and the marketing mix, and managing the marketing effort. Specific topics covered include defining a market-oriented mission, analyzing the current business portfolio, developing strategies for growth and downsizing, partnering through the value chain and value delivery network, segmenting and targeting markets, developing an integrated marketing mix, creating a marketing plan, organizing the marketing department, controlling marketing performance, and calculating return on marketing investment.
Marketing is more complex than ever. The old models, partnerships and expectations don’t work. Data, Marketing and Technology industries are converging, and those who win will know how to leverage these distinct disciplines to reach the ultimate goal: authentic human connection.
The document discusses how companies can build customer loyalty through delivering value, satisfaction, and maximizing lifetime customer value. It covers topics such as determining customer-perceived value, measuring customer satisfaction, quality management, calculating customer lifetime value, reducing customer churn, developing loyalty programs, cultivating customer relationships, and using customer relationship management strategies. The goal is to provide guidance to companies on how to attract, retain, and grow relationships with profitable customers over time.
A company introduction for proposing an internal media management concept within a corporation or with an outsourced partner. Describes the concept, mission, benefits, process and yearly timing of activities for a media management function within the marketing department.
What Are You Worth - Project Challenge 2017 - Vince Hines, WellingtoneWellingtone
Wellingtone is the UK's leading specialist project management recruitment company and sponsors the APM Salary & Market Trends Survey 2017; by far the largest of its kind in the UK.
In this presentation at Project Challenge, Vince lifted the lid on salary data for both permanent and contract roles.
How much should you be earning?
Which roles earn most and what could you earn as a contractor?
What qualifications are employers looking for and what does Vince recommend?
These questions and many more were answered in this entertaining and informative presentation.
This document outlines the key aspects of conducting marketing research. It discusses the marketing research process, which includes defining the problem, developing a research plan, collecting information, analyzing the information, presenting findings, and making a decision. It also covers different types of marketing research, approaches, instruments, metrics, and challenges. The overall purpose of marketing research is to systematically design, collect, analyze, and report data to help companies address specific marketing situations.
The document discusses channel optimization and partnerships. It provides advice on how to build an effective channel model and strategy, find and qualify new channel opportunities, and optimize an existing partner base. It outlines common challenges vendors and partners face, and offers Channel Optimization Partners' services to help with areas like competitive analysis, channel program development, demand generation, and training. Their services aim to help drive sales through faster partner enablement, reduce costs, and increase partner value.
This document discusses strategies for developing strong customer relationships. It outlines 12 strategies including making every customer interaction count, following through on commitments, developing employees, offering valuable benefits, treating customers as individuals, listening to customers, building a strong brand identity, surrounding customers with useful information, having a website, rewarding loyalty, showing appreciation, and creating a casual blog. Developing customer relationships provides benefits like consistent customer experience, feedback, profitability, customer advocacy, and innovation. The document also discusses the Suki system of patronage used in Philippine business where customers regularly buy from specific vendors in exchange for discounts.
project report on selling strategies of APCO CONCRETE BLOCKS AND ALLIED PRODUCTSPrem Gowda
1) The document discusses the selling strategies of APCO Concrete blocks & Allied products Pvt Ltd. It analyzes the current strategies, identifies areas for improvement, and provides recommendations.
2) The objectives of the study are to analyze the company's selling strategies, identify areas for improvement, and provide suitable suggestions.
3) Data was collected through interviews with 50 employees using random sampling. Secondary data was also collected from company records and reports.
Chapter-2 Marketing: Company and Marketing Strategy Partnering to Build Custo...Yousif Solangi
This document outlines the key topics covered in Chapter 2, which include company and marketing strategy, strategic planning, designing business portfolios, partnering with customers, developing marketing strategies and mixes, managing the marketing effort, and measuring return on marketing investment. The chapter discusses concepts such as defining a company's mission, analyzing business units, developing growth strategies using a product/market grid, implementing marketing plans, and controlling marketing performance.
After reading the entire "Principles of Marketing 15th Edition" by Philip Kotler and Gary Armstrong, I have prepared this ppt covering all of the contents in a condensed form. There are 200 slides comprising of the total 17 chapters.
Developing Marketing Strategies and PlansKoichiTachiya
The document discusses developing marketing strategies and plans. It covers topics such as strategic planning at different organizational levels, the marketing plan components, and value creation for customers. Specifically, it examines how strategic planning is carried out from the corporate headquarters level down to individual business units. It also provides details on the typical contents of a marketing plan, including an executive summary, situation analysis, and financial projections.
The document discusses the marketing mix for services. It begins by noting that services have unique characteristics compared to products. It then introduces the extended 7Ps marketing mix framework for services, which includes the additional elements of people, physical evidence, and process. The document provides examples of how each of these additional elements applies to continuing education services and provides best practices for their marketing. It emphasizes that people delivering the service greatly influence customer perceptions of quality, and the environment and procedures through which the service is delivered are also important.
The document discusses establishing objectives and budgeting for promotional programs. It covers setting specific and measurable communications objectives, determining the tasks and costs required to achieve the objectives, and allocating budgets across different promotional elements like advertising, public relations, sales promotions, and direct marketing. The key aspects of developing an effective promotional strategy and budget are setting clear objectives, evaluating the costs and resources needed to accomplish the objectives, and adjusting budgets based on factors like the product lifecycle, market share goals, and competitive spending levels.
The document discusses key concepts for developing marketing strategies and plans. It covers strategic planning at different organizational levels, the components of a marketing plan, tools for analyzing opportunities like SWOT analysis and MOA, and frameworks for defining strategies like Porter's generic strategies and Ansoff's product-market grid. The purpose of a marketing plan is to direct and coordinate marketing efforts at both the strategic and tactical levels.
Chp 2 company & marketing strategy partnering to build customer relationshipMohammed Razib
This document outlines the key concepts in strategic planning and marketing management. It discusses strategic planning steps including analyzing a company's portfolio, developing growth strategies, and setting objectives. It also covers developing a customer-driven marketing strategy and mix, the marketing functions of segmentation, targeting, positioning, and the marketing mix. The document emphasizes the importance of measuring return on marketing investment.
The document describes an Effective Channel Partner Manager Training course developed by Sharon Eaton and Jonathan Cooper for distributor managers. The course aims to help managers address the challenges of working with distributors in dynamic, high-tech markets. Course content was developed based on the trainers' experience and interviews with over 100 channel partner managers. The course covers topics like partner recruitment, goal setting, leadership, and personal development. It provides real-world examples to enhance sales and ROI. Previous attendees provided positive feedback, praising its practical approach and recommendation for all distributor managers.
This document discusses developing marketing strategies and plans. It covers key topics such as the value chain, core competencies, holistic marketing, strategic planning processes, SWOT analysis, marketing opportunities, and the components of a marketing plan. A marketing plan operates at both a strategic and tactical level, and includes an executive summary, situation analysis, marketing strategy, financial projections, and implementation controls. Strategic planning is carried out differently at the corporate headquarters, business unit, and marketing department levels.
This document outlines a template for a professional development plan with 5 sections:
1) Overview of previous quarter's goals and objectives, 2) Accomplishments and obstacles, 3) Strengths and opportunities, 4) Goals, targets, and action items for the upcoming quarter, and 5) A professional development plan. The template is designed to gather feedback on an employee's performance and develop goals to maintain motivation and effectively manage staff.
The document discusses various marketing strategies and frameworks. It introduces the Boston Consulting Group (BCG) matrix, which categorizes brands based on their market share and growth. It also discusses corporate identity in terms of whether a company takes an offensive or defensive stance in the marketplace. Finally, it outlines different types of marketing goals a company may want to achieve, such as increasing profits, delighting customers, and redefining their market position.
This document provides information about the Marketing Management course MKT501. It will be a 4 credit course with 4 lectures per week and no tutorials or practical sessions. The course aims to help students apply marketing concepts, formulate marketing plans, develop integrated marketing communication plans, and formulate brand strategies. It will also help students develop distribution strategies and analyze how digital technologies are impacting marketing. The course will cover topics like understanding marketing, conducting market research, analyzing customer segments, developing branding strategies, setting product and pricing strategies, and developing integrated marketing communications plans. Student assessment will include assignments, case studies, and an end-term exam.
BMW introduced the MINI Cooper into the US market with a small budget and staff, facing competition from SUV sales. They broke from traditional auto advertising by mounting MINIs on SUVs in 22 cities as part of an integrated "Let's Motor" campaign using unconventional media. The campaign was a success, growing brand awareness from 2% to 53% of US consumers and exceeding sales projections by over 80%.
This document provides information about a Technical Writing course. The 3-credit course focuses on fundamental principles of scientific and technical writing, and prepares students to write various technical materials. The course covers the nature and characteristics of technical accounts, and teaches students to write proposals, reports, theses, journal articles, and business letters. The intended students are those majoring in Business Administration. The course is taught by Ms. Madel D. Guarin and has no prerequisites.
The document discusses integrated marketing communications and developing an effective promotional strategy. It provides details on BMW MINI's successful "Let's Motor" campaign that used unconventional media. It defines integrated marketing communications and explains the need for integration across channels to deliver a clear message. It outlines the steps to developing communications, including identifying the audience, objectives, message design, media selection, and feedback collection. It also discusses methods for setting promotional budgets and designing an optimal promotional mix.
Shri Ram Life Insurance employs robust sales and marketing strategies to promote its insurance products. Through targeted campaigns and effective sales channels, it aims to provide comprehensive coverage and financial security to its customers.
A company introduction for proposing an internal media management concept within a corporation or with an outsourced partner. Describes the concept, mission, benefits, process and yearly timing of activities for a media management function within the marketing department.
What Are You Worth - Project Challenge 2017 - Vince Hines, WellingtoneWellingtone
Wellingtone is the UK's leading specialist project management recruitment company and sponsors the APM Salary & Market Trends Survey 2017; by far the largest of its kind in the UK.
In this presentation at Project Challenge, Vince lifted the lid on salary data for both permanent and contract roles.
How much should you be earning?
Which roles earn most and what could you earn as a contractor?
What qualifications are employers looking for and what does Vince recommend?
These questions and many more were answered in this entertaining and informative presentation.
This document outlines the key aspects of conducting marketing research. It discusses the marketing research process, which includes defining the problem, developing a research plan, collecting information, analyzing the information, presenting findings, and making a decision. It also covers different types of marketing research, approaches, instruments, metrics, and challenges. The overall purpose of marketing research is to systematically design, collect, analyze, and report data to help companies address specific marketing situations.
The document discusses channel optimization and partnerships. It provides advice on how to build an effective channel model and strategy, find and qualify new channel opportunities, and optimize an existing partner base. It outlines common challenges vendors and partners face, and offers Channel Optimization Partners' services to help with areas like competitive analysis, channel program development, demand generation, and training. Their services aim to help drive sales through faster partner enablement, reduce costs, and increase partner value.
This document discusses strategies for developing strong customer relationships. It outlines 12 strategies including making every customer interaction count, following through on commitments, developing employees, offering valuable benefits, treating customers as individuals, listening to customers, building a strong brand identity, surrounding customers with useful information, having a website, rewarding loyalty, showing appreciation, and creating a casual blog. Developing customer relationships provides benefits like consistent customer experience, feedback, profitability, customer advocacy, and innovation. The document also discusses the Suki system of patronage used in Philippine business where customers regularly buy from specific vendors in exchange for discounts.
project report on selling strategies of APCO CONCRETE BLOCKS AND ALLIED PRODUCTSPrem Gowda
1) The document discusses the selling strategies of APCO Concrete blocks & Allied products Pvt Ltd. It analyzes the current strategies, identifies areas for improvement, and provides recommendations.
2) The objectives of the study are to analyze the company's selling strategies, identify areas for improvement, and provide suitable suggestions.
3) Data was collected through interviews with 50 employees using random sampling. Secondary data was also collected from company records and reports.
Chapter-2 Marketing: Company and Marketing Strategy Partnering to Build Custo...Yousif Solangi
This document outlines the key topics covered in Chapter 2, which include company and marketing strategy, strategic planning, designing business portfolios, partnering with customers, developing marketing strategies and mixes, managing the marketing effort, and measuring return on marketing investment. The chapter discusses concepts such as defining a company's mission, analyzing business units, developing growth strategies using a product/market grid, implementing marketing plans, and controlling marketing performance.
After reading the entire "Principles of Marketing 15th Edition" by Philip Kotler and Gary Armstrong, I have prepared this ppt covering all of the contents in a condensed form. There are 200 slides comprising of the total 17 chapters.
Developing Marketing Strategies and PlansKoichiTachiya
The document discusses developing marketing strategies and plans. It covers topics such as strategic planning at different organizational levels, the marketing plan components, and value creation for customers. Specifically, it examines how strategic planning is carried out from the corporate headquarters level down to individual business units. It also provides details on the typical contents of a marketing plan, including an executive summary, situation analysis, and financial projections.
The document discusses the marketing mix for services. It begins by noting that services have unique characteristics compared to products. It then introduces the extended 7Ps marketing mix framework for services, which includes the additional elements of people, physical evidence, and process. The document provides examples of how each of these additional elements applies to continuing education services and provides best practices for their marketing. It emphasizes that people delivering the service greatly influence customer perceptions of quality, and the environment and procedures through which the service is delivered are also important.
The document discusses establishing objectives and budgeting for promotional programs. It covers setting specific and measurable communications objectives, determining the tasks and costs required to achieve the objectives, and allocating budgets across different promotional elements like advertising, public relations, sales promotions, and direct marketing. The key aspects of developing an effective promotional strategy and budget are setting clear objectives, evaluating the costs and resources needed to accomplish the objectives, and adjusting budgets based on factors like the product lifecycle, market share goals, and competitive spending levels.
The document discusses key concepts for developing marketing strategies and plans. It covers strategic planning at different organizational levels, the components of a marketing plan, tools for analyzing opportunities like SWOT analysis and MOA, and frameworks for defining strategies like Porter's generic strategies and Ansoff's product-market grid. The purpose of a marketing plan is to direct and coordinate marketing efforts at both the strategic and tactical levels.
Chp 2 company & marketing strategy partnering to build customer relationshipMohammed Razib
This document outlines the key concepts in strategic planning and marketing management. It discusses strategic planning steps including analyzing a company's portfolio, developing growth strategies, and setting objectives. It also covers developing a customer-driven marketing strategy and mix, the marketing functions of segmentation, targeting, positioning, and the marketing mix. The document emphasizes the importance of measuring return on marketing investment.
The document describes an Effective Channel Partner Manager Training course developed by Sharon Eaton and Jonathan Cooper for distributor managers. The course aims to help managers address the challenges of working with distributors in dynamic, high-tech markets. Course content was developed based on the trainers' experience and interviews with over 100 channel partner managers. The course covers topics like partner recruitment, goal setting, leadership, and personal development. It provides real-world examples to enhance sales and ROI. Previous attendees provided positive feedback, praising its practical approach and recommendation for all distributor managers.
This document discusses developing marketing strategies and plans. It covers key topics such as the value chain, core competencies, holistic marketing, strategic planning processes, SWOT analysis, marketing opportunities, and the components of a marketing plan. A marketing plan operates at both a strategic and tactical level, and includes an executive summary, situation analysis, marketing strategy, financial projections, and implementation controls. Strategic planning is carried out differently at the corporate headquarters, business unit, and marketing department levels.
This document outlines a template for a professional development plan with 5 sections:
1) Overview of previous quarter's goals and objectives, 2) Accomplishments and obstacles, 3) Strengths and opportunities, 4) Goals, targets, and action items for the upcoming quarter, and 5) A professional development plan. The template is designed to gather feedback on an employee's performance and develop goals to maintain motivation and effectively manage staff.
The document discusses various marketing strategies and frameworks. It introduces the Boston Consulting Group (BCG) matrix, which categorizes brands based on their market share and growth. It also discusses corporate identity in terms of whether a company takes an offensive or defensive stance in the marketplace. Finally, it outlines different types of marketing goals a company may want to achieve, such as increasing profits, delighting customers, and redefining their market position.
This document provides information about the Marketing Management course MKT501. It will be a 4 credit course with 4 lectures per week and no tutorials or practical sessions. The course aims to help students apply marketing concepts, formulate marketing plans, develop integrated marketing communication plans, and formulate brand strategies. It will also help students develop distribution strategies and analyze how digital technologies are impacting marketing. The course will cover topics like understanding marketing, conducting market research, analyzing customer segments, developing branding strategies, setting product and pricing strategies, and developing integrated marketing communications plans. Student assessment will include assignments, case studies, and an end-term exam.
BMW introduced the MINI Cooper into the US market with a small budget and staff, facing competition from SUV sales. They broke from traditional auto advertising by mounting MINIs on SUVs in 22 cities as part of an integrated "Let's Motor" campaign using unconventional media. The campaign was a success, growing brand awareness from 2% to 53% of US consumers and exceeding sales projections by over 80%.
This document provides information about a Technical Writing course. The 3-credit course focuses on fundamental principles of scientific and technical writing, and prepares students to write various technical materials. The course covers the nature and characteristics of technical accounts, and teaches students to write proposals, reports, theses, journal articles, and business letters. The intended students are those majoring in Business Administration. The course is taught by Ms. Madel D. Guarin and has no prerequisites.
The document discusses integrated marketing communications and developing an effective promotional strategy. It provides details on BMW MINI's successful "Let's Motor" campaign that used unconventional media. It defines integrated marketing communications and explains the need for integration across channels to deliver a clear message. It outlines the steps to developing communications, including identifying the audience, objectives, message design, media selection, and feedback collection. It also discusses methods for setting promotional budgets and designing an optimal promotional mix.
Shri Ram Life Insurance employs robust sales and marketing strategies to promote its insurance products. Through targeted campaigns and effective sales channels, it aims to provide comprehensive coverage and financial security to its customers.
This 3-credit course aims to make students aware of developments in India's fast-growing financial services sector and impart knowledge of financial products/services and their marketing. The course covers topics such as banking, insurance, mutual funds and allied fields. Students will analyze marketing strategies of banks, insurance companies and mutual funds in India. Course delivery will include self-learning, lectures, case studies, guest lectures and a student project analyzing the marketing strategy of a financial organization. Assessment includes internal evaluation of students' project reports and presentations, as well as an end-term examination.
Varalaxmi Pillai is a social media project manager with over 8 years of experience in marketing, communications, and client services. She currently manages social media campaigns and activities at Starcom Mediavest Group Convonix in Mumbai. Previously, she held roles in affiliate marketing, online communications strategy, and client servicing. Pillai has a MA in International Business and Management from the University of Westminster and a Bachelor of Commerce from the University of Mumbai.
Varalaxmi Pillai is a social media project manager with over 8 years of experience in marketing, communications, and client services. She currently manages social media campaigns and activities at Starcom Mediavest Group Convonix in Mumbai. Previously, she held roles in affiliate marketing, online communications strategy, and client servicing. Pillai has a MA in International Business and Management from the University of Westminster and a Bachelor of Commerce from the University of Mumbai.
This document provides an overview of a Diploma in National and International Selling program offered through a partnership between the National College of Ireland and the Sales Institute of Ireland. The 12-month part-time program aims to equip students with up-to-date sales skills and practices through modules such as sales communications, negotiation, social media, account management, and sales process. Assessment is work-related through assignments that benefit the employer. The program benefits employers by strengthening talent and integrating best practices into sales techniques.
Jane Doe
E-mail: doej@algonquincollege.com
Phone: 613.727.4723
Office Hours:
Monday: 10:00am - 12:00pm
Wednesday: 2:00pm - 4:00pm
Friday: 9:00am - 11:00am
Or by appointment
Students are encouraged to consult with the professor or assistant during office hours or by appointment to discuss
any aspect of the course, including assignments, tests, projects, career opportunities, or other issues.
Students with documented disabilities who require accommodations are encouraged to contact the professor to
discuss appropriate options.
Students are expected to adhere to all relevant College policies, including
This document summarizes an online digital marketing and analytics program offered by ISB Executive Education in collaboration with Emeritus. The 12-week program starting on June 30th 2022 can be taken online and focuses on aligning digital strategies with business goals. It provides lessons on topics like digital marketing, data analytics, and emerging technologies through video lectures and industry projects. Successful completion earns a certificate from ISB Executive Education and access to their alumni network and events. The program is suitable for mid-level managers and entrepreneurs looking to optimize digital marketing.
The PGCM in digital marketing course typically focuses on providing comprehensive knowledge and practical skills in various aspects of online marketing.
Embark on a transformative journey in the world of Digital Marketing with our comprehensive training in Chandigarh. Our program covers the latest strategies in SEO, social media, and online advertising. Led by industry experts, our hands-on approach ensures practical insights and real-world application. Stay ahead in the digital landscape and unlock a spectrum of career opportunities. Join us to master the art of digital marketing and propel your career to new heights.https://excellenceacademy.co.in/digital-marketing-training-in-chandigarh/
A project report on a study on the impact of marketing startegies on the buyi...NikhilMhatre32
The document provides an overview of the fast moving consumer goods (FMCG) industry in India, focusing on the biscuit market. It notes that India is the third largest producer of biscuits globally. The Indian biscuit market was worth $3.9 billion in 2016 and is projected to grow at a compound annual growth rate of 11.27% to reach $7.25 billion by 2022, driven by factors like increasing incomes, shift to premium biscuits, and growing health awareness.
Social Media Skills: Community Roundtable discussion Richard Binhammer
a look at organizations, change, concerns about skills for effective social and community programs and how to approach a business-wide assessment to move forward.
This document provides information on marketing certificate programs offered through the Kellstadt Marketing Center at DePaul University. It summarizes several integrated marketing communications certificate programs that provide training in areas like digital marketing, social media marketing, and multichannel marketing communications. It also outlines advertising, public relations, branding, and other business certificate programs available. The document is intended to help professionals and organizations find customized certificate programs and courses to develop specialized marketing skills.
Digital transformation of the enterprise - how to achieve digital literacy in...Digital Chameleon Learning
Is your team prepared for the future?
Digital Chameleon's leaders' guide to successful digital transformation of teams covers the paths companies typically take, and shares 5 key metrics that should be included in your digital literacy learning programs.
This document outlines the course details for a Strategic Marketing class at Dow University of Health Sciences. The course will be taught on Wednesdays from 6-9pm by Professor Dr. Akhlas Ahmed. It will focus on strategic thinking, analysis, leadership, communication and cross-functional integration. Students will learn about corporate planning, implementation, structures and change management. Assessment methods include quizzes, assignments, presentations, and exams. The course aims to help students understand strategic management concepts, analyze marketing issues, work in teams, and develop a marketing plan.
Course Entrepreneurship. McGraw hill & Columbia Business School Paco Muñoz
Os hago llegar quizás uno de los mejores cursos de emprendimiento del Mundo con una colaboración de McGraw Hill y la Columbia Business School.
Al finalizar el curso te ofrecen un diploma de Columbia Business School de Nueva York.
I am sending you perhaps one of the best entrepreneurship courses in the world with a collaboration from McGraw Hill and the Columbia Business School.
At the end of the course they offer you a diploma from Columbia Business School in New York.
This document provides a course catalog from FranklinIQ that offers training courses to equip individuals to lead in the workplace. The catalog includes over 60 courses across various topics like communication, leadership, diversity and inclusion, conflict management, and professional development. For each course, the catalog lists the learning objectives and how they will be achieved through hands-on and interactive activities. It also describes the blended learning techniques that will be used, including guides, presentations, exercises, discussions, and feedback. The document concludes by providing information on how to register for the courses online, by phone, or via email.
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2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
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McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
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Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
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Generak information integrated marketing
1. 2022 Page 1 of 6
SENECA COLLEGE OF APPLIED ARTS AND TECHNOLOGY
SCHOOL OF MARKETING
FALL 2021
MKM803 Integrated Marketing Communications
Professor(s) David Ward
Office: Virtual Meetings - Zoom
Email: david.ward@senecacollege.ca
Approved By: Chris McCracken, Chair
Subject Description:
Corporate industry leaders recognize the value of integrating a unified brand vision to communication efforts to
achieve consistency, message synergy, drive brand value, and obtain maximum investment results. This
course explores IMC models, principles, theories, and concepts that make up an organization's promotional
mix and provides a strategic framework to develop results oriented integrated marketing communications
(IMC) plans. The course examines the promotional tools, creative message execution techniques, and multi-
media, multi-channel and multi-targeting decisions that underlie effective marketing communications. Topics
include, the essential functions performed by advertisers, agencies and specialized "MarCom" service
providers in the planning, management, and control of IMC campaigns.
The course highlights Canadian Advertising Practices, Standards, Privacy Policies, reinforcing the essential
practices required to ensure corporate, social, and ethical responsibilities and privacy laws.
Learning Outcomes:
Upon successful completion of this subject the student will be able to:
1. Apply the strategic principles, theories, and framework of Integrated Marketing Communications to protect the
integrity and strategic core brand values.
2. Evaluate the roles and responsibilities of the client, agency, and specialized service providers in the planning,
management, and evaluation of Integrated Marketing Communication tactics, activities, and plans.
3. Develop a well written, directional Client Brief to support the brand’s strategy, communication objectives, and
positioning to inspire and lead the development of a purposeful, effective, and measurable, ‘integrated
marketing communication’ plan.
4. Apply the communication code of effectiveness models and frameworks to determine and evaluate the impact
and consistency of the intended brand’s communication goals.
5. Evaluate creative message impact in terms of achieving communication objectives, strategic execution, and
production deliverables.
6. Analyze key strategic media concepts, alternative media forms to determine the most appropriate media mix
and scheduling strategies to effectively reach the right audience and the right time and place.
2. 2022 Page 2 of 6
7. Develop a comprehensive, 360-degree Integrated Marketing Communication Plan that aligns with the Brand’s
Strategic and internal cross functional management ROI goals and to deliver a unified vision across all
platforms, channels, and activities, within the parameters of the marketing budget.
8. Understand and apply discipline-specific advertising practices that adhere to the Canadian Advertising
Associations Code of Ethics, Standards Privacy Laws, and Corporate Social Responsibility.
9. Communicate effectively and professionally in verbal and written formats.
Essential Employability Skills
• Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose
and meets the needs of the audience.
• Respond to written, spoken, or visual messages in a manner that ensures effective communication.
• Execute mathematical operations accurately.
• Apply a systematic approach to solve problems.
• Use a variety of thinking skills to anticipate and solve problems.
• Locate, select, organize, and document information using appropriate technology and information systems.
• Analyze, evaluate, and apply relevant information from a variety of sources.
• Show respect for diverse opinions, values, belief systems, and contributions of others.
• Interact with others in groups or teams in ways that contribute to effective working relationships and the
achievement of goals.
• Manage the use of time and other resources to complete projects.
• Take responsibility for one's own actions, decisions, and consequences.
Grading and Assessment:
Assessment Weight Due
Assignment 1 Strategic Communications 15% Week4
Exam Midterm – Online 20% Week7
Assignment 2 Client Brief 20% Week9
Assignment 3 Direct Marketing 20% Week12
Assignment 4 IMC Plan 25% Week14
Textbook and Materials:
Primary Textbook: Advertising & IMC Principles and Practice, 11th
Edition 2019.
Sandra Moriarty, University of Colorado - Boulder
Nancy Mitchell, University of Nebraska - Lincoln
Charles Wood, University of Tulsa
William D. Wells
Format: On-line Supplement
Weekly Schedule: All Classes Live Synchronous Online Classes
3. 2022 Page 3 of 6
Topic(s)
Learning
Outcomes
Covered
Text and Materials
covered
Assessments
Homework/Tests/
Assignments
Week 1 PART 1
IMC Overview
Chapter 1 Strategic Brand
Communication
LO #1 and
#2
*The Marketing Foundation
.
*The Role of Integrated
Marketing Communications.
*How Brands Acquire
Meaning: Purpose and Value
of Brand Positioning and
Brand Promise
Overview of IMC -
Chapter 16 – Page 482-487
Chapter 1: Pages 7 – 29
Develop Skills for Your
Career. (Page 28 – 29)
Week 2 Chapter 2
The Evolution and
Practice of Advertising
Chapter 3
Public Relations
Overview
LO #2 IMC Objectives
Advertising Functions.
Common Types of
Advertising.
The Advertising World
The Media
Types of Agencies
Changes In the Practice of
Advertising.
Canadian Advertising
Standards.
CRTC/Competition Bureau/
Textbook: Pages 35 – 39,
47-60
Page 65- 85 Inclusive
* Advertising and Media
Relations. Page 77 -83
* What is Trending in Public
Relations?
Week 3 PART 2 –
Chapter 5
HOW BRAND
COMMUNICATIONS Work
Effectively.
The Power of Integrated
Brand Communication
How Brand (IMC)
Communication Works:
Principles, Concepts and
Theories.
The Effects Behind
Effectiveness
Chapter 4: Promotions
Trade Channel Push
Pull Multiplatform
Promotion Strategies.
LO #1 – 4
Digital Marketing
*The Interactive
Communication Model.
*The Effects Behind
Effectiveness.
Factors That Drive
Behavioral Response
Integrated Digital Elements
Trade/Consumer Promotion.
How Promotions are Used.
Push and Pull Strategies.
Databases and Why They
Are Important.
Textbook: Pages 123 – 153.
Interactive Communication
Model. Page 127
*The Facets of Impact Model
Page. 131 Fig.5.4
* The Synergy Requirement
– Page 134
*The Power of Brand
Communications Page 149.
*Strong and Weak Effects.
Study: Factors that Drive
Persuasion Facet: Believe
Page 143.
Page 101 -116.
4. 2022 Page 4 of 6
Week 4 Chapter 6
Strategic Research:
(Highlights only) Students
are taking Applied
Research.
Chapter 7
Segmentation and
Targeting the Ideal
Customer.
LO #5
*Consumer Insight
Page 160 (only)
*Types of Segmentation–
Page 197
*Profiling Audiences Page
199 – 207
DUE: Assign1 15%
Strategic Communications
Textbook Pages 184 - 213
Practice Sessions: Beyond
Demographics.
Week 5 Chapter 8
Strategic Planning:
What is Strategic
Planning?
Brand Communication/IMC
Planning.
Key Strategic Decisions
Brand Identity Strategy
Brand Positioning Strategy
LO #1 - 6 IMC campaigns
CMA: Inspiring Campaigns
Briefing Instructions.
Client Brief Samples
Practice Session: Writing
SMART Communication
Objectives.
Textbook: 218 – 243
Inclusive
THE CLIENT BRIEF
Page 241.
Week 6 PART 3: Chapter 9
The Creative Side
*Catch up/
Exam Review
LO #3, #4,
#5
*Catch up/
Exam Review
Client Brief Examples
Textbook: 246 – 277
inclusive.
Strategic Thinking Pages
254 – 256,
Week 7 MIDTERM EXAM
online
MIDTERM EXAM 20%
STUDY
WEEK
NO CLASS
Week 8 PART 4:
Chapter 12
Media Basics - Brand
Communication Planning.
Media In a World of
Change.
LO 1- 8 IMC Review
CMA Brief
Textbook: Pages 346- 370
Inclusive.
Week 9 Chapter 13/14
Group Work Period
LO 6/7/8
Group Work Period
DUE: Assign 2 Client Brief
20%
Week 10 *Chapter 15
Media Planning
Key Steps in Media
Planning.
LO
#6/#7/#8
Direct Marketing
*Communication Media
Objectives.
*Writing Media Objectives.
*Media Strategies
Scheduling Strategies,
*Media Metrics and Analytics
*
Review Figure 15.1. & 15.3
Online Pricing: Page 447
Textbook: Pages 440 - 475
Scheduling Strategies
Media Metrics and Analytics
Page
Week 11 PART 5
Chapter 16
IMC Management and
Implementation
LO
#7/#8/#9
IMC Management
Outline the key parts of an
IMC campaign plan.
Moving from Media Channels
to Contact Points, and Touch
Points.
Textbook: Pages 482, 484,
486
Message Strategy: 493
IMC Media and Contact
Points: 495
Cross Media Integration –
497-498
5. 2022 Page 5 of 6
Week 12 Chapter 17 Evaluating IMC
Effectiveness
Brand Communication
Impact: Did It Work?
Evaluating the IMC
Message.
The Synergy Problem
Page 529.
LO #1 - 9 Integrated Marketing Plans
PPC Advertising
Sponsorships/Events/OOH/
Partnerships Investment
Opportunities/Challenges571
DUE: Assign 3 Direct
Marketing 20%
Textbook: Page 513 – 519
Week 13 Review IMC Structure
Review PPC
Strategy Timeline
Week 14 NO CLASS DUE: Assign 4 IMC Plan
25%
Discrimination/Harassment:
All students and employees have the right to study and work in an environment that is free from discrimination
and/or harassment. Language or activities that defeat this objective violate the College Policy on
Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student
Conduct Office at student.conduct@senecacollege.ca.
Accommodation for Students with Disabilities:
The College will provide reasonable accommodation to students with disabilities to promote academic success.
If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate
the process for documenting, assessing, and implementing your individual accommodation needs.
Missed Tests/Late Assignments:
Late Assignments: All Assignments due through SafeAssign online on or before 11:00pm on the date
specified. Missed or late assignments will not be accepted. Missing a deadline will result in a mark of zero.
Deadlines apply to both the date and time specified by the Professor. Exceptions may be made at the discretion
of the Professor only in the case of a serious, valid problem – illness or family emergency. Official
documentation required. Late assignments handed in after the submission deadline will be evaluated
however, the assignment receives an automatic zero.
Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect,
responsibility, and courage. These values enhance Seneca's commitment to deliver high-quality education and
teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's
Academic Integrity Policy which can be found at: http://www.senecacollege.ca/about/policies/academic-integrity-
policy.html Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3
and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic
misconduct (e.g., contract cheating, cheating, falsification, impersonation, or plagiarism).
Please visit the Academic Integrity website http://open2.senecac.on.ca/sites/academic-integrity/for-students to
understand and learn more about how to prepare and submit work so that it supports academic integrity, and to
avoid academic misconduct.