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GROUP DISCUSSION
11/02/16 1Namrata Prakash
What Is GD?
 Group Discussion is a discussion of a topic
between two or more person.
 Group Discussion is a personality test most
popular with public / private sector firm,
government departments, commercial firms,
IIMs, other educational institutes for getting
job or admission in college.
11/02/16 2Namrata Prakash
Important Points
 What does GD evaluates?
 Objective behind Group Discussion.
 Technique.
 Norms to be observed.
 Strategy.
 Body Language.
 Discussion Technique.
11/02/16 3Namrata Prakash
What does GD Evaluates?
 A Group Discussion primarily evaluates your
ability to interact in a group on a given topic.
 A Group Discussion evaluates your ability to
agree the people with your thoughts.
11/02/16 4Namrata Prakash
Objective Behind GD.
 The aim of this type of discussion is to
provide the members of the group with an
opportunity to express their opinions and
attitudes, to utilize what they know about the
problem, and to seek to harmonies the
differences which appear.
11/02/16 5Namrata Prakash
Meaning of Group Discussion
 A GD is a methodology used by an organization
to gauge whether the candidate has certain
personality traits and/or skills that it desires in its
members. In this methodology, the group of
candidates is given a topic or a situation, given a
few minutes to think about the same, and then
asked to discuss the it among themselves for 15-
20 minutes.
 Freshersworld.com brings you an elaborate
section for GD as you had ever seen anywhere
else.
11/02/16 6Namrata Prakash
Some of the personality traits the
GD is trying to gauge may include :
 Ability to work in a team
 Communication skills
 Reasoning ability
 Leadership skills
 Initiative
 Assertiveness
 Flexibility
 Creativity
 Ability to think on ones feet
11/02/16 7Namrata Prakash
Types of GD
 GDs can be topic-based or case-based.
Topic based Gds can be classified into three
types :-
1. Factual Topics
2. Controversial Topics
3. Abstract Topics
11/02/16 8Namrata Prakash
Types of GD
• Factual Topics:-
Factual topics are about practical things, which an ordinary person is aware of in his day-to-day life.
Typically these are about socio-economic topics. These can be current, i.e. they may have been in the
news lately, or could be unbound by time. A factual topic for discussion gives a candidate a chance to
prove that he is aware of and sensitive to his environment.
E.g. The education policy of India, Tourism in India, State of the aged in the nation.
Controversial Topics:-
Controversial topics are the ones that are argumentative in nature. They are meant to generate
controversy. In GDs where these topics are given for discussion, the noise level is usually high, there may
be tempers flying. The idea behind giving a topic like this is to see how much maturity the candidate is
displaying by keeping his temper in check, by rationally and logically arguing his point of view without
getting personal and emotional.
E.g. Reservations should be removed, Women make better managers
• Abstract Topics:-
Abstract topics are about intangible things. These topics are not given often for discussion, but their
possibility cannot be ruled out. These topics test your lateral thinking and creativity.
E.g. A is an alphabet, Twinkle twinkle little star, The number 10
• Case-based Gd:-
Another variation is the use of a case instead of a topic.
The case study tries to simulate a real-life situation. Information about the situation will be given to you
and you would be asked as a group to resolve the situation. In the case study there are no incorrect
answers or perfect solutions. The objective in the case study is to get you to think about the situation
from various angles.
IIM A, IIM Indore and IIT SOM Mumbai have a case-based discussion rather than topic-based discussion in their
selection procedure
11/02/16 9Namrata Prakash
Reasons for having a GD
•It helps you to understand a subject more deeply.
•It improves your ability to think critically.
•It helps in solving a particular problem.
•It helps the group to make a particular decision.
•It gives you the chance to hear other students' ideas.
•It improves your listening skills.
•It increases your confidence in speaking.
•It can change your attitudes.
Strategies for Improving GD
Skills for Tutorials &
Seminars• Asking questions and joining in discussions are important skills
for university study. If you find it difficult to speak or ask
questions in tutorials, try the following strategies.
1. Observe
• Attend as many seminars and tutorials as possible and notice
what other students do. Ask yourself:
• How do other students make critical comments?
• How do they ask questions?
• How do they disagree with or support arguments?
• What special phrases do they use to show politeness even when
they are voicing disagreement?
• How do they signal to interrupt, ask a question or make a point?
11/02/16 11Namrata Prakash
Strategies for Improving GD
Skills for Tutorials &
Seminars2.Practice
• Start practicing your discussion skills in an informal
setting or with a small group. Start with asking
questions of fellow students. Ask them about the
course material. Ask for their opinions. Ask for
information or ask for help.
3.Participate
• Take every opportunity to take part in
social/informal discussions as well as more
structured/formal discussion. Start by making small
contributions to tutorial discussions; prepare a
question to ask, or agree with another speaker's
remarks.
11/02/16 12Namrata Prakash
Discussion Etiquette (or
minding your manners)
Do
• Speak pleasantly and politely to the group.
• Respect the contribution of every speaker.
• Remember that a discussion is not an argument. Learn to
disagree politely.
• Think about your contribution before you speak. How best
can you answer the question/ contribute to the topic?
• Try to stick to the discussion topic. Don't introduce
irrelevant information.
• Be aware of your body language when you are speaking.
• Agree with and acknowledge what you find interesting.
11/02/16 13Namrata Prakash
Discussion Etiquette (or
minding your manners
Don't
• Lose your temper. A discussion is not an argument.
• Shout. Use a moderate tone and medium pitch.
• Use too many gestures when you speak. Gestures like
finger pointing and table thumping can appear aggressive.
• Dominate the discussion. Confident speakers should allow
quieter students a chance to contribute.
• Draw too much on personal experience or anecdote.
Although some tutors encourage students to reflect on
their own experience, remember not to generalise too
much.
• Interrupt. Wait for a speaker to finish what they are saying
before you speak.
11/02/16 14Namrata Prakash
Leading a Discussion
• You may be in a seminar group that requires you
to lead a group discussion, or lead a discussion
after an oral presentation. You can demonstrate
leadership by:
• introducing yourself and the members of the
group
• stating the purpose of the discussion
• inviting quiet group members to speak
• being objective
• summarizing the discussion
11/02/16 15Namrata Prakash
Chairing a Group Discussion
• When chairing a discussion group you must
communicate in a positive way to assist the speakers
in accomplishing their objective. There are at least
four leadership skills you can use to influence other
people positively and help your group achieve its
purpose. These skills include:
• introducing the topic and purpose of the discussion,
• making sure all members have approximately the
same time, (i.e. no one dominates the discussion by
taking too much time)
• thanking group members for their contribution
• being objective in summarizing the group's
discussion and achievements.
11/02/16 16Namrata Prakash
How to Face GD
A group discussion consists of:
1. Communication Skills
2. Knowledge and ideas regarding a given
subject
3. Capability to co-ordinate and lead
4. Exchange of thoughts
5. Addressing the group as a whole
6. Thorough preparations
11/02/16 17Namrata Prakash
Points to Remember
• Knowledge is strength. A candidate with good reading habits has more chances of
success. In other words, sound knowledge on different topics like politics, finance,
economy, science and technology is helpful.
• Power to convince effectively is another quality that makes you stand out
among others.
• Clarity in speech and expression is yet another essential quality.
• If you are not sure about the topic of discussion, it is better not to initiate. Lack
of knowledge or wrong approach creates a bad impression. Instead, you might adopt
the wait and watch attitude. Listen attentively to others, may be you would be able to
come up with a point or two later.
• A GD is a formal occasion where slang is to avoided.
• A GD is not a debating stage. Participants should confine themselves to expressing
their viewpoints. In the second part of the discussion candidates can exercise their
choice in agreeing, disagreeing or remaining neutral.
11/02/16 18Namrata Prakash
Points to Remember
• Language use should be simple, direct and straight forward.
•
• Don't interrupt a speaker when the session is on. Try to score
by increasing your size, not by cutting others short.
• Maintain rapport with fellow participants. Eye contact plays a
major role. Non-verbal gestures, such as listening intently or
nodding while appreciating someone's viewpoint speak of you
positively.
• Communicate with each and every candidate present. While
speaking don't keep looking at a single member. Address the
entire group in such a way that everyone feels you are speaking
to him or her.
11/02/16 19Namrata Prakash
GD Mistakes
 Here's a list of the most common mistakes made at group discussions:
Emotional outburst
 Rashmi was offended when one of the male participants in a group
discussion made a statement on women generally being submissive
while explaining his point of view. When Rashmi finally got an
opportunity to speak, instead of focussing on the topic, she vented her
anger by accusing the other candidate for being a male chauvinist and
went on to defend women in general.
What Rashmi essentially did was to
 • Deviate from the subject
 • Treat the discussion as a forum to air her own views.
 • Lose objectivity and make personal attacks.
 Her behaviour would have been perceived as immature and
demotivating to the rest of the team.
11/02/16 20Namrata Prakash
GD Mistakes
Quality Vs Quantity
 Gautam believed that the more he talked, the more likely he
was to get through the GD. So, he interrupted other people at
every opportunity. He did this so often that the other
candidates got together to prevent him from participating in
the rest of the discussion.
• Assessment is not only on your communication skills but also
on your ability to be a team player.
• Evaluation is based on quality, and not on quantity. Your
contribution must be relevant.
• The mantra is "Contributing meaningfully to the team's
success." Domination is frowned upon.
11/02/16 21Namrata Prakash
GD Mistakes
Egotism Showing off
 Krishna was happy to have got a group discussion topic he had prepared for. So,
he took pains to project his vast knowledge of the topic. Every other sentence of
his contained statistical data - "20% of companies; 24.27% of parliamentarians
felt that; I recently read in a Jupiter Report that..." and so on so forth. Soon, the
rest of the team either laughed at him or ignored his attempts to enlighten them
as they perceived that he was cooking up the data.
• Exercise restraint in anything. You will end up being frowned upon if you attempt
showing-off your knowledge.
• Facts and figures need not validate all your statements.
• Its your analysis and interpretation that are equally important - not just facts and
figures.
• You might be appreciated for your in-depth knowledge. But you will fail miserably
in your people skills.
 Such a behavior indicates how self-centered you are and highlights your inability
to work in an atmosphere where different opinions are expressed.
11/02/16 22Namrata Prakash
GD Mistakes
 Get noticed - But for the right reasons
 Srikumar knew that everyone would compete to initiate the discussion. So as
soon as the topic - "Discuss the negative effects of India joining the WTO" - was
read out, he began talking. In his anxiety to be the first to start speaking, he did
not hear the word "negative" in the topic. He began discussing the ways in which
the country had benefited by joining WTO, only to be stopped by the evaluator,
who then corrected his mistake.
• False starts are extremely expensive. They cost you your admission. It is very
important to listen and understand the topic before you air your opinions.
• Spending a little time analyzing the topic may provide you with insights which
others may not have thought about. Use a pen and paper to jot down your ideas.
• Listen! It gives you the time to conceptualize and present the information in a
better manner.
 Some mistakes are irreparable. Starting off the group discussion with a mistake
is one such mistake, unless you have a great sense of humor.
11/02/16 23Namrata Prakash
GD Mistakes
Managing one's insecurities
 Sumati was very nervous. She thought that some of the other candidates were
exceptionally good. Thanks to her insecurity, she contributed little to the discussion. Even
when she was asked to comment on a particular point, she preferred to remain silent.
 • Your personality is also being evaluated. Your verbal and non verbal cues are being read.
 • Remember, you are the participant in the GD; not the evaluator. So, rather than
evaluating others and your performance, participate in the discussion.
 • Your confidence level is being evaluated. Decent communication skills with good
confidence is a must to crack the GDs.
 Focus on your strengths and do not spend too much time thinking about how others are
superior or inferior to you. It is easy to pick up these cues from your body language.
 Knowledge is strength. A candidate with good reading habits has more chances of
success. In other words, sound knowledge on different topics like politics, finance,
economy, science and technology is helpful.
 Power to convince effectively is another quality that makes you stand out among others.
 Clarity in speech and expression is yet another essential quality.
11/02/16 24Namrata Prakash
GD Mistakes
 If you are not sure about the topic of discussion, it is better not to initiate. Lack of
knowledge or wrong approach creates a bad impression. Instead, you might adopt the
wait and watch attitude. Listen attentively to others, may be you would be able to
come up with a point or two later.
 A GD is a formal occasion where slang is to avoided.
 A GD is not a debating stage. Participants should confine themselves to expressing
their viewpoints. In the second part of the discussion candidates can exercise their
choice in agreeing, disagreeing or remaining neutral.
 Language use should be simple, direct and straight forward.
 Don't interrupt a speaker when the session is on. Try to score by increasing your size,
not by cutting others short.
 Maintain rapport with fellow participants. Eye contact plays a major role. Non-verbal
gestures, such as listening intently or nodding while appreciating someone's
viewpoint speak of you positively.
 Communicate with each and every candidate present. While speaking don't keep
looking at a single member. Address the entire group in such a way that everyone
feels you are speaking to him or her.
11/02/16 25Namrata Prakash

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GD - Group Discussion

  • 2. What Is GD?  Group Discussion is a discussion of a topic between two or more person.  Group Discussion is a personality test most popular with public / private sector firm, government departments, commercial firms, IIMs, other educational institutes for getting job or admission in college. 11/02/16 2Namrata Prakash
  • 3. Important Points  What does GD evaluates?  Objective behind Group Discussion.  Technique.  Norms to be observed.  Strategy.  Body Language.  Discussion Technique. 11/02/16 3Namrata Prakash
  • 4. What does GD Evaluates?  A Group Discussion primarily evaluates your ability to interact in a group on a given topic.  A Group Discussion evaluates your ability to agree the people with your thoughts. 11/02/16 4Namrata Prakash
  • 5. Objective Behind GD.  The aim of this type of discussion is to provide the members of the group with an opportunity to express their opinions and attitudes, to utilize what they know about the problem, and to seek to harmonies the differences which appear. 11/02/16 5Namrata Prakash
  • 6. Meaning of Group Discussion  A GD is a methodology used by an organization to gauge whether the candidate has certain personality traits and/or skills that it desires in its members. In this methodology, the group of candidates is given a topic or a situation, given a few minutes to think about the same, and then asked to discuss the it among themselves for 15- 20 minutes.  Freshersworld.com brings you an elaborate section for GD as you had ever seen anywhere else. 11/02/16 6Namrata Prakash
  • 7. Some of the personality traits the GD is trying to gauge may include :  Ability to work in a team  Communication skills  Reasoning ability  Leadership skills  Initiative  Assertiveness  Flexibility  Creativity  Ability to think on ones feet 11/02/16 7Namrata Prakash
  • 8. Types of GD  GDs can be topic-based or case-based. Topic based Gds can be classified into three types :- 1. Factual Topics 2. Controversial Topics 3. Abstract Topics 11/02/16 8Namrata Prakash
  • 9. Types of GD • Factual Topics:- Factual topics are about practical things, which an ordinary person is aware of in his day-to-day life. Typically these are about socio-economic topics. These can be current, i.e. they may have been in the news lately, or could be unbound by time. A factual topic for discussion gives a candidate a chance to prove that he is aware of and sensitive to his environment. E.g. The education policy of India, Tourism in India, State of the aged in the nation. Controversial Topics:- Controversial topics are the ones that are argumentative in nature. They are meant to generate controversy. In GDs where these topics are given for discussion, the noise level is usually high, there may be tempers flying. The idea behind giving a topic like this is to see how much maturity the candidate is displaying by keeping his temper in check, by rationally and logically arguing his point of view without getting personal and emotional. E.g. Reservations should be removed, Women make better managers • Abstract Topics:- Abstract topics are about intangible things. These topics are not given often for discussion, but their possibility cannot be ruled out. These topics test your lateral thinking and creativity. E.g. A is an alphabet, Twinkle twinkle little star, The number 10 • Case-based Gd:- Another variation is the use of a case instead of a topic. The case study tries to simulate a real-life situation. Information about the situation will be given to you and you would be asked as a group to resolve the situation. In the case study there are no incorrect answers or perfect solutions. The objective in the case study is to get you to think about the situation from various angles. IIM A, IIM Indore and IIT SOM Mumbai have a case-based discussion rather than topic-based discussion in their selection procedure 11/02/16 9Namrata Prakash
  • 10. Reasons for having a GD •It helps you to understand a subject more deeply. •It improves your ability to think critically. •It helps in solving a particular problem. •It helps the group to make a particular decision. •It gives you the chance to hear other students' ideas. •It improves your listening skills. •It increases your confidence in speaking. •It can change your attitudes.
  • 11. Strategies for Improving GD Skills for Tutorials & Seminars• Asking questions and joining in discussions are important skills for university study. If you find it difficult to speak or ask questions in tutorials, try the following strategies. 1. Observe • Attend as many seminars and tutorials as possible and notice what other students do. Ask yourself: • How do other students make critical comments? • How do they ask questions? • How do they disagree with or support arguments? • What special phrases do they use to show politeness even when they are voicing disagreement? • How do they signal to interrupt, ask a question or make a point? 11/02/16 11Namrata Prakash
  • 12. Strategies for Improving GD Skills for Tutorials & Seminars2.Practice • Start practicing your discussion skills in an informal setting or with a small group. Start with asking questions of fellow students. Ask them about the course material. Ask for their opinions. Ask for information or ask for help. 3.Participate • Take every opportunity to take part in social/informal discussions as well as more structured/formal discussion. Start by making small contributions to tutorial discussions; prepare a question to ask, or agree with another speaker's remarks. 11/02/16 12Namrata Prakash
  • 13. Discussion Etiquette (or minding your manners) Do • Speak pleasantly and politely to the group. • Respect the contribution of every speaker. • Remember that a discussion is not an argument. Learn to disagree politely. • Think about your contribution before you speak. How best can you answer the question/ contribute to the topic? • Try to stick to the discussion topic. Don't introduce irrelevant information. • Be aware of your body language when you are speaking. • Agree with and acknowledge what you find interesting. 11/02/16 13Namrata Prakash
  • 14. Discussion Etiquette (or minding your manners Don't • Lose your temper. A discussion is not an argument. • Shout. Use a moderate tone and medium pitch. • Use too many gestures when you speak. Gestures like finger pointing and table thumping can appear aggressive. • Dominate the discussion. Confident speakers should allow quieter students a chance to contribute. • Draw too much on personal experience or anecdote. Although some tutors encourage students to reflect on their own experience, remember not to generalise too much. • Interrupt. Wait for a speaker to finish what they are saying before you speak. 11/02/16 14Namrata Prakash
  • 15. Leading a Discussion • You may be in a seminar group that requires you to lead a group discussion, or lead a discussion after an oral presentation. You can demonstrate leadership by: • introducing yourself and the members of the group • stating the purpose of the discussion • inviting quiet group members to speak • being objective • summarizing the discussion 11/02/16 15Namrata Prakash
  • 16. Chairing a Group Discussion • When chairing a discussion group you must communicate in a positive way to assist the speakers in accomplishing their objective. There are at least four leadership skills you can use to influence other people positively and help your group achieve its purpose. These skills include: • introducing the topic and purpose of the discussion, • making sure all members have approximately the same time, (i.e. no one dominates the discussion by taking too much time) • thanking group members for their contribution • being objective in summarizing the group's discussion and achievements. 11/02/16 16Namrata Prakash
  • 17. How to Face GD A group discussion consists of: 1. Communication Skills 2. Knowledge and ideas regarding a given subject 3. Capability to co-ordinate and lead 4. Exchange of thoughts 5. Addressing the group as a whole 6. Thorough preparations 11/02/16 17Namrata Prakash
  • 18. Points to Remember • Knowledge is strength. A candidate with good reading habits has more chances of success. In other words, sound knowledge on different topics like politics, finance, economy, science and technology is helpful. • Power to convince effectively is another quality that makes you stand out among others. • Clarity in speech and expression is yet another essential quality. • If you are not sure about the topic of discussion, it is better not to initiate. Lack of knowledge or wrong approach creates a bad impression. Instead, you might adopt the wait and watch attitude. Listen attentively to others, may be you would be able to come up with a point or two later. • A GD is a formal occasion where slang is to avoided. • A GD is not a debating stage. Participants should confine themselves to expressing their viewpoints. In the second part of the discussion candidates can exercise their choice in agreeing, disagreeing or remaining neutral. 11/02/16 18Namrata Prakash
  • 19. Points to Remember • Language use should be simple, direct and straight forward. • • Don't interrupt a speaker when the session is on. Try to score by increasing your size, not by cutting others short. • Maintain rapport with fellow participants. Eye contact plays a major role. Non-verbal gestures, such as listening intently or nodding while appreciating someone's viewpoint speak of you positively. • Communicate with each and every candidate present. While speaking don't keep looking at a single member. Address the entire group in such a way that everyone feels you are speaking to him or her. 11/02/16 19Namrata Prakash
  • 20. GD Mistakes  Here's a list of the most common mistakes made at group discussions: Emotional outburst  Rashmi was offended when one of the male participants in a group discussion made a statement on women generally being submissive while explaining his point of view. When Rashmi finally got an opportunity to speak, instead of focussing on the topic, she vented her anger by accusing the other candidate for being a male chauvinist and went on to defend women in general. What Rashmi essentially did was to  • Deviate from the subject  • Treat the discussion as a forum to air her own views.  • Lose objectivity and make personal attacks.  Her behaviour would have been perceived as immature and demotivating to the rest of the team. 11/02/16 20Namrata Prakash
  • 21. GD Mistakes Quality Vs Quantity  Gautam believed that the more he talked, the more likely he was to get through the GD. So, he interrupted other people at every opportunity. He did this so often that the other candidates got together to prevent him from participating in the rest of the discussion. • Assessment is not only on your communication skills but also on your ability to be a team player. • Evaluation is based on quality, and not on quantity. Your contribution must be relevant. • The mantra is "Contributing meaningfully to the team's success." Domination is frowned upon. 11/02/16 21Namrata Prakash
  • 22. GD Mistakes Egotism Showing off  Krishna was happy to have got a group discussion topic he had prepared for. So, he took pains to project his vast knowledge of the topic. Every other sentence of his contained statistical data - "20% of companies; 24.27% of parliamentarians felt that; I recently read in a Jupiter Report that..." and so on so forth. Soon, the rest of the team either laughed at him or ignored his attempts to enlighten them as they perceived that he was cooking up the data. • Exercise restraint in anything. You will end up being frowned upon if you attempt showing-off your knowledge. • Facts and figures need not validate all your statements. • Its your analysis and interpretation that are equally important - not just facts and figures. • You might be appreciated for your in-depth knowledge. But you will fail miserably in your people skills.  Such a behavior indicates how self-centered you are and highlights your inability to work in an atmosphere where different opinions are expressed. 11/02/16 22Namrata Prakash
  • 23. GD Mistakes  Get noticed - But for the right reasons  Srikumar knew that everyone would compete to initiate the discussion. So as soon as the topic - "Discuss the negative effects of India joining the WTO" - was read out, he began talking. In his anxiety to be the first to start speaking, he did not hear the word "negative" in the topic. He began discussing the ways in which the country had benefited by joining WTO, only to be stopped by the evaluator, who then corrected his mistake. • False starts are extremely expensive. They cost you your admission. It is very important to listen and understand the topic before you air your opinions. • Spending a little time analyzing the topic may provide you with insights which others may not have thought about. Use a pen and paper to jot down your ideas. • Listen! It gives you the time to conceptualize and present the information in a better manner.  Some mistakes are irreparable. Starting off the group discussion with a mistake is one such mistake, unless you have a great sense of humor. 11/02/16 23Namrata Prakash
  • 24. GD Mistakes Managing one's insecurities  Sumati was very nervous. She thought that some of the other candidates were exceptionally good. Thanks to her insecurity, she contributed little to the discussion. Even when she was asked to comment on a particular point, she preferred to remain silent.  • Your personality is also being evaluated. Your verbal and non verbal cues are being read.  • Remember, you are the participant in the GD; not the evaluator. So, rather than evaluating others and your performance, participate in the discussion.  • Your confidence level is being evaluated. Decent communication skills with good confidence is a must to crack the GDs.  Focus on your strengths and do not spend too much time thinking about how others are superior or inferior to you. It is easy to pick up these cues from your body language.  Knowledge is strength. A candidate with good reading habits has more chances of success. In other words, sound knowledge on different topics like politics, finance, economy, science and technology is helpful.  Power to convince effectively is another quality that makes you stand out among others.  Clarity in speech and expression is yet another essential quality. 11/02/16 24Namrata Prakash
  • 25. GD Mistakes  If you are not sure about the topic of discussion, it is better not to initiate. Lack of knowledge or wrong approach creates a bad impression. Instead, you might adopt the wait and watch attitude. Listen attentively to others, may be you would be able to come up with a point or two later.  A GD is a formal occasion where slang is to avoided.  A GD is not a debating stage. Participants should confine themselves to expressing their viewpoints. In the second part of the discussion candidates can exercise their choice in agreeing, disagreeing or remaining neutral.  Language use should be simple, direct and straight forward.  Don't interrupt a speaker when the session is on. Try to score by increasing your size, not by cutting others short.  Maintain rapport with fellow participants. Eye contact plays a major role. Non-verbal gestures, such as listening intently or nodding while appreciating someone's viewpoint speak of you positively.  Communicate with each and every candidate present. While speaking don't keep looking at a single member. Address the entire group in such a way that everyone feels you are speaking to him or her. 11/02/16 25Namrata Prakash