Lisa Marie Gastaldi is seeking a clerical position that utilizes her skills in customer service, data entry, billing, and records maintenance. She has over 5 years of experience as an AODA counselor, where she performed intake assessments, created treatment plans, and maintained accurate client records. She also has experience in limo driving and various retail jobs. Gastaldi has a Master's degree from Capella University and studies from Westwood College, where she was on the Dean's List multiple times.

1. Lisa Marie Gastaldi
9220 N 75th St. Milwaukee, WI 53223 262-515-621
Clerical Resume Problems_and_solutions@yahoo.com]
Objectives
Enhance my skillsandstrengthenlongevitywithagreatcompany, and if needbe a short termemployee
contractedas well. Iaddedthe AODA jobsbecause thisappliestoCSR,andclerical.70% paperworkand30%
counseling.
Experience
03/2015-08/2015
Women’sResidentialTreatment
Milwaukee,WI
AODA Counselor
 BillingforMilwaukeeCounty,Federal and Divisionof Corrections
 Progressnotesperclientforgroup,individual,andstaffingdaily.
 Followpolicyandprocedure,maintainaccurate andcurrentrecords.
 Intakes,assessments,treatmentplans,anddischarges.
 Data Entry, phone routing,chartfilingandinorder,researchresources. 100% customerservice.
Experience
05/2013-03/2015
Rivershore ClinicCRC
Milwaukee,WI
AODA Counselor
 Data Entry, filing,phone routing,phonecallsoutboundandinbound,andtake messages.
 All inone copy,scanner,and email abilityfromcopymachine tosendscanned,savedtosendvia
email.100% customerservice
 BillingforMilwaukeeCountyWiserChoice,andMilwaukee County.This,includesASAM’sandPA’s
Experience
2008-2013
Regal Limousine
Kenosha,WI
Limo Driver
 CustomerServices.Owneralwaysutilizedmydrivingservicesforparttime work.
 Responsible topick/dropclient15 minutespriortoleave.95% of the serviceswere toO’Hare or
Milwaukee airports.
 In charge of monies,workinghandheldcreditmachine
Experience
Throughoutmylife Ihave workedclerical positions duringmyonlineeducation. I have held cashers positions
at Bottoms up Tanning. Sentry Grocery store back in the mid to late 1980’s. Worked with outbound call via

2. Lisa Marie Gastaldi
9220 N 75th St. Milwaukee, WI, 53223 262515-6215
problems_and_solutions@yahoo.com
2
computer for Market Probe doing surveys for US Bank and the customer service they receive, 2004-2007.
Transferable skills, effective communication, detail-oriented, work with team or solo, time management,
analytical,observant,teachable,drivenandorganized.Publicspeaking.Processionalverbal and written skills.
Cope with deadline pressure, can assess and evaluate own work and work of my peers, diverse skill set.
Computer PC O/S Windows, MS Windows Suite 2007, Outlook and Excel, Photoshop, Illustrator, Maya,
3DSMax, After Effects, Adobe Acrobat, scanner, printers, digital manipulation.
Professional Education
Datesof Attendance : 6/1/2009 - 3/1/2012
CapellaUniversityOnline Minneapolis,MN
Master of Science
 GraduatedwithDistinction
 3.914 GPA
Academic Education
Datesof Attendance : 10/1/2005 - 12/1/2008
WestwoodCollegeOnline Denver,CO
3.8
 16 Dean List Certificates inathree yearperiod
 FinalistinArtcontest,myArt hangson the wallsof The College inDenver.
References
Referencesare available onrequests