Disruptive Tech Trends Transforming Events
Corbin Ball, CSP, CMP, DES
© Corbin Ball & Co.
Course Notes: corbinball.com/images/trends-fyp.pdf
Twitter: @corbinball #ICCA #FYP
T
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1984 2001
2007 2010
Disruptive Technologies:
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Disruptive Events Technologies:
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Three Disruptive Events
Technology Trends
Virtual and Augmented Reality
• oculus.com
• google.com/get/cardboard/jump
• vuze.camera
• shangri-la.com/vr
• youtube.com/watch?v=4SkHdRvPbv4
• freeman.com/solutions/services/digital/enga
gement-tech/virtual-reality
• Google Translate app
• microsoft.com/microsoft-hololens/en-us
eventpilot.com
Analytics
• ibm.com/watsonanalytics
• etouches.com/event-software/module/eroi
• insightxp.com
• vivastream.com
• bearanalytics.com
Social Q&A: conferences.io
Presentation Links:
Platform Interoperability
• Cvent.com
• Lanyon.com
• VistaEquityPartners.com
• Eloqua.com
• Aventri.com
• Eventsair.com
• Eventbrite.com
• Eventtechhub.com
• Hubb.me blog
• Built.io
Mobile / Iot / Wearables
• Event2mobile.com
• Conciergeeventbot.com
• Youtube.com/watch?v=wL34vK-On3o (Iot)
• Youtube.com/watch?v=7QM7izjVqug (encore
hotels)
• Spectacles.com
• expologic.com fielddrive.eu
• Intel Vaunt: https://bit.ly/2nDU0j5
• loopd.com
• hubvents.com
• eventbit.experient-inc.com
• Proxfinity.com
• Poken.com
The move towards an integrated
event management platform
continues.
Three Disruptive Events Tech Trends:
1.
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Challenges:
• One size does not fit all
• “Mature” systems less flexible
Disruptive Events Tech Trends:
Platform benefits:
• One-stop shopping
• Fewer vendors = less negotiation
• Data integration
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Disruptive Events Tech Trends
Mergers and Acquisitions:
Vista Equity
Partners
Cvent
• Event Management
• Supplier Network
• Crowdcompass
• SignUp4
• AllianceTech
• Elite Meetings/SpeedRFP
• Seed Labs
$1.65B
Lanyon
• ActiveNetwork
• RegOnline
• Wingate Web
• GenieConnect
• Starcite
• Passkey
• Plansoft/Mpoint
• SeeUThere
• Bthere
• RegWeb
Marketo
$1.79B
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Disruptive Events Tech Trends
Mergers and Acquisitions:
Disruptive Events Tech Trends
Aventri.com (acquired by HGCC July 2017)
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eventsair.com
Integrations: Eventbrite.com
Integrations: Event Tech Tribe (hubb.me blog)
Integrations: Built.io
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Three Disruptive Events Tech Trends:
2. New mobile technology, IoT, and AI
will transform how events and
exhibitions are managed and
marketed.
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Three Disruptive Events Tech Trends:
2. New mobile technology, IoT, and AI
will transform how events and
exhibitions are managed and
marketed.
Martin Cooper
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Connected UK
August 2015
More mobile
devices than
people!
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TechCrunch, June 2017
2.6 billion smartphone users.
6.1 billion users by 2020 (70% of world population!)
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1990s
2010s
Statista, 2017
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One Reach, Jan. 2018
Text bots are coming to events:
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The Internet of Things (IoT)
Everyday objects having network connectivity
allowing them to send/receive data.
The next disruptive event technologies:
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IoT: at Home
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The Internet of Things (IoT)
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The Internet of Things (IoT)
The Internet of Things (IoT)
IoT: Smart Guest Rooms
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IoT: Smart Guest Rooms – Touch pads
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IoT: Smart Guest Rooms – Streaming
IoT: Smart Guest Rooms – Infrared sensors
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IoT: Smart Guest Rooms – Biometrics
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IoT: Smart Guest Rooms
CB1
Slide 47
CB1 CorbinBall, 05/11/2018
Face Recognition
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Face Recognition for Attendee Check-In
expologic.com fielddrive.eu
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Analytics: gender, age, mood
expologic.com fielddrive.eu
Face Recognition for Events
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The Internet of Things (IoT)
Wearable Computing
Miniature electronic devices worn under, with or on top of clothing.
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Wearable Computing:
Xyloband Lightwave Biometric
Wristband
accelerometer, mic, body temp,
room temp, GSR
Activity/engagement bands
Wearable Computing:
Smart watches
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loopd.com
hubvents.com
eventbit.experient-inc.com
Wearable Beacons
Wearable Computing:
fixed
2 Types of Beacons
wearable
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Wearable Computing:
Wearable Beacons
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Wearable Beacons
Loopd.com
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Wearable Beacons
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hubvents.com
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• Scavenger hunts and gamification
• Welcome and alert notifications
• Automated check-in – badge printing
• Wayfinding – map location services
• Lead exchange/tracking
• Exhibit booth dwell times
• Networking and people finding
• Queue management
• CEU tracking
• “What’s happening near me?” notifications
• Ticketing/access control
Beacons for Events & Exhibitions:
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Smart Badges
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Wearable Computing:
proxfinty.com
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Wearable Computing:
NFC (Near Field Communication) Badges and Dongles
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VR
VR AR/MR
Virtual Reality (VR)
Immersive multimedia.
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The Making of The Wild Within VR Experience
VR site inspections
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VR:
VR booth demos and engagement
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VR:
VR Booth Design
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Wearable Computing:
VR Room Diagramming
VR:
VR Event Attendance
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VR Challenges
• Fragmented
• Pricey $5-$1500
• New medium
• Slow for demos
Augmented Reality (AR)
A view of a real world supplemented by computer generated
sensory input (sound, video, graphics, GPS data)
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Mixed Reality (MR)
Merging of real and virtual worlds to produce new
environments where physical and digital objects co-exist
and interact in real time.
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AR/MR:
AR booth demos and engagement
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Augmented Reality – Premier Inn London
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Microsoft HoloLens
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AR/MR Benefits:
• Many forms (phone, tablet, LED walls,
headsets, telepresence, projection mapping)
• It can be used easily in group settings
• Mobile AR well established
• Modern smartphones have strong AR chops
• Strong future for mobile usage
AR/MR Challenges
• Fragmented
• Headsets pricey $2300-$3500
• New medium
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Advanced analytics techniques are
becoming essential!
Three Disruptive Tech Trends:
3.
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Cvent, Sept 2017
How do you collect onsite data?
Cvent, Sept 2017
How do you collect post-event data?
Cvent, Sept 2017
What social media channels do you use pre-event,
onsite and post-event?
Analytics:
Onsite Meetings Past:
The “black hole” of
event data management
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Analytics:
Onsite Meetings Today:
Every touch is trackable
in real-time!
…and every movement can be!
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Cvent
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Collect
signals
Audience Intelligence Engine takes data from silos,
organizes, analyzes and makes event data actionable
Collect
signals
Organize
insights
Deliver into
systems
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Resources:
Course Notes
corbinball.com/images/trends-fyp.pdf
Corbin’s TechTalk Newsletter:
corbinball.com/techtalk
Corbin’s Favorites File
corbinball.com/tips-tools/corbinslist
Corbin’s Article Database
corbinball.com/articles
Contact Info:
Web: corbinball.com
Facebook: facebook.com/corbin.ball
LinkedIn: linkedin.com/in/corbinball
Twitter: twitter.com/corbinball
Pinterest: pinterest.com/corbinball
Course notes: corbinball.com/images/trends-fyp.pdf
Resources:
Course Notes
corbinball.com/images/trends-fyp.pdf
Corbin’s TechTalk Newsletter:
corbinball.com/techtalk
Corbin’s Favorites File
corbinball.com/tips-tools/corbinslist
Corbin’s Article Database
corbinball.com/articles
Corbin Ball, CMP is an international speaker, consultant and writer helping clients worldwide
use technology to save time and improve productivity. With 20 years of experience running
international technology meetings, he now is a highly acclaimed speaker with the ability to
make complex subjects understandable and fun. His articles have appeared in hundreds of
national and international publications and has been quoted in the New York Times, the Wall
Street Journal, Fast Company Magazine and numerous other publications. Corbin serves or
has served on many hotel, corporate and association boards. He is the only person to receive
both MPI’s International Supplier of the Year and MPI’s International Chapter Leader of the Year
awards. Corbin has been named as one of "The 25 Most Influential People in the Meetings
Industry" by Successful Meetings Magazine five times. He is a 2015 Meetings Trendsetter by
Meetings Today Magazine and is one of the “Top 30 CMP Influencers” by the EIC.
Corbin Ball Associates ● 506 14th Street, Bellingham, WA 98225-6107, USA
+1.360.734.8756
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FYP 2018 | 26.11.2018 | The Top Technology Trends Transforming the Events and Tradeshow Industries