SlideShare a Scribd company logo
International Congress and Convention Association #ICCAWorld#HoustonLaunch
Every Bid has a Story
Your panel
Jocelyne Mülli, Managing Director,
K.I.T. Group
André Vietor, Managing Director,
Bco Congresos
Tracy Bury, Deputy Chief Executive Officer,
World Confederation for Physical Therapy
WCPT CONGRESS | DESTINATIONS 1995 -
Dubai
2021
Tokyo
2023
Singapore
2015
Cape
Town
2017
Vancouver
2007
Amsterdam
2011
Washington
DC 1995
Ask yourself: How will you stand out from the crowd?
Bid
success
5 Simple Steps to Win Bids in the Conference Market
BID FOR
APPROPRIATE
CONFERENCES
DISCERN CLIENT
REQUIREMENTS
UNDERSTAND
BIDDING
PROCESSES
IDENTIFY
NEGOTIABLE VS.
NON-NEGOTIABLE
CRITERIA
BUILD RELATIONS
BASED ON TRUST
5 Simple Steps to Win Bids in the Conference Market
Bid for appropriate events
‘You can't fit a square peg in a round hole’
5 Simple Steps to Win Bids in the Conference Market
• Bid for appropriate events
‘You can't fit a square peg in a round hole’
5 Simple Steps to Win Bids in the Conference Market
Other factors to consider
• International / Regional / National
• Rotation
• Size
• Subvention
SAVE YOUR TIME AND MONEY AND
THAT OF YOUR POTENTIAL CLIENTS
5 Simple Steps to Win Bids in the Conference Market
Challenges
Escalating expenses:
• Facility rental
• Housing costs
Static or slow growth:
• Registration fees restricted to modest
annual increases
• Corporate support declining
5 Simple Steps to Win Bids in the Conference Market
Challenges
Increased attendee expectations:
• Technology
• Connectivity
Increased need for risk mitigation:
• Economical, political and environmental
5 Simple Steps to Win Bids in the Conference Market
Challenges
And then we have…
• Difficulty navigating local customs and regulations
• Banking
• VAT / GST
• Visas …………
5 Simple Steps to Win Bids in the Conference Market
What PCO’s and Associations look for from You
• Provide a believable and positive value proposition
• Address logistical requirements concisely and precisely
• Understand how decisions are made
• Distinguish between influencers and decision-makers
• Show us how you can help strategic goals achievement
5 Simple Steps to Win Bids in the Conference Market
Understand the client
Especially what they wish to achieve
5 Simple Steps to Win Bids in the Conference Market
Why do Associations have meetings?
• Conference is the highest profile activity
• Mobilization of stakeholders worldwide
• Unique professional output
• Forum for business & innovation
• External relations
• Industry relations
• Substantial contribution to the mission
5 Simple Steps to Win Bids in the Conference Market
Understand the process of the bid, roles and responsibilities
and especially those who are the decision makers:
• HQ
• NC
• PCO
5 Simple Steps to Win Bids in the Conference Market
Strategic priorities for association businesses – How do they react to these trends?
• Governance & accountability – Destination selection processes
• Business-like management – Procurement / PCOs
• Value proposition & building loyalty – Engage members / delegates
• Compliant industry relations – Advisory groups
• Diversification – Create new sources of income
• Advocacy & PR – Public events
5 Simple Steps to Win Bids in the Conference Market
Understand:
o what is negotiable
o what is optional
o where do I have a unique advantage
5 Simple Steps to Win Bids in the Conference Market
Destination selection criteria: Negotiable vs. Non-negotiable
• Venue availability
• Venue capacity
• Venue experience
• Accommodation capacity
• Destination infrastructure
• Currency
• International access
• Venue price
• Venue layout
• Choice of services & suppliers
• Accommodation terms
• Local authority liaison
• Fiscal terms
• Connectivity
5 Simple Steps to Win Bids in the Conference Market
Some ‘differentiating’ selection criteria
Show us that you can mobilise the destination and facilitate operations and outcomes:
• Delegate boosting, nationally and regionally
• Local industry liaison and engagement
• Local legacy, public outreach, media & PR
• Local and national authorities & government liaison
• Local transport, safety and security, risk management
• Authorisations and regulatory issues
• Economic impact studies
5 Simple Steps to Win Bids in the Conference Market
BID FOR
APPROPRIATE
CONFERENCES
DISCERN CLIENTS
REQUIREMENTS
UNDERSTAND
BIDDING
PROCESSES
IDENTIFY
NEGOTIABLE VS.
NON-NEGOTIABLE
CRITERIA
BUILD RELATIONS
BASED ON TRUST
5 Simple Steps to Win Bids in the Conference Market
Understand that this is a people business
and the importance of building trust
5 Simple Steps to Win Bids in the Conference Market
Thank You!
Jocelyne Mülli, Managing Director,
K.I.T. Group
in your bid research…
Loosing a bid means you have failed either…
or in your bid strategy
What is the decision making process?
Who are the decision makers?
Who influences the decision?
What determines your bid strategy?
 A strong leader & team
 Bidder is on Council
 Quality of infrastructure
and facilities
 Country / City support
 Experience
 …
 Weak professional
community
 Expensive
 Venue is stretched to
its limit
 Bad connectivity
 …
 Congress never been
held in a region or
country
 Favourable rotation
 Membership growth
 Great CSR projects
 …
 Second or third time
bidders
 Political / Social
instability
 Conflict of interests
 Compliance policies
 …
Strengths
Opportunities
Weaknesses
Threats
Logistics
Finance
Internal
objectives
Political
and
emotional
aspects
Factors that influences the decision making
process:
Let’s share our own stories…
Thank you…
Jocelyne Mülli, Managing Director,
K.I.T. Group
@KITGroupBerlin
www.kit-group.org
André Vietor, Managing Director,
Bco Congresos
www.bcocongresos.com
Tracy Bury, Deputy Chief Executive Officer,
World Confederation for Physical Therapy
@tracyjbury
www.wcpt.org
www.iapco.org
International Congress and Convention Association #ICCAWorld#HoustonLaunch
Thank you!

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58th ICCA Congress | Every bid has a story

  • 1. International Congress and Convention Association #ICCAWorld#HoustonLaunch Every Bid has a Story
  • 2. Your panel Jocelyne Mülli, Managing Director, K.I.T. Group André Vietor, Managing Director, Bco Congresos Tracy Bury, Deputy Chief Executive Officer, World Confederation for Physical Therapy
  • 3. WCPT CONGRESS | DESTINATIONS 1995 - Dubai 2021 Tokyo 2023 Singapore 2015 Cape Town 2017 Vancouver 2007 Amsterdam 2011 Washington DC 1995
  • 4. Ask yourself: How will you stand out from the crowd?
  • 5.
  • 6.
  • 8. 5 Simple Steps to Win Bids in the Conference Market BID FOR APPROPRIATE CONFERENCES DISCERN CLIENT REQUIREMENTS UNDERSTAND BIDDING PROCESSES IDENTIFY NEGOTIABLE VS. NON-NEGOTIABLE CRITERIA BUILD RELATIONS BASED ON TRUST
  • 9. 5 Simple Steps to Win Bids in the Conference Market Bid for appropriate events ‘You can't fit a square peg in a round hole’
  • 10. 5 Simple Steps to Win Bids in the Conference Market • Bid for appropriate events ‘You can't fit a square peg in a round hole’
  • 11. 5 Simple Steps to Win Bids in the Conference Market Other factors to consider • International / Regional / National • Rotation • Size • Subvention SAVE YOUR TIME AND MONEY AND THAT OF YOUR POTENTIAL CLIENTS
  • 12. 5 Simple Steps to Win Bids in the Conference Market Challenges Escalating expenses: • Facility rental • Housing costs Static or slow growth: • Registration fees restricted to modest annual increases • Corporate support declining
  • 13. 5 Simple Steps to Win Bids in the Conference Market Challenges Increased attendee expectations: • Technology • Connectivity Increased need for risk mitigation: • Economical, political and environmental
  • 14. 5 Simple Steps to Win Bids in the Conference Market Challenges And then we have… • Difficulty navigating local customs and regulations • Banking • VAT / GST • Visas …………
  • 15. 5 Simple Steps to Win Bids in the Conference Market What PCO’s and Associations look for from You • Provide a believable and positive value proposition • Address logistical requirements concisely and precisely • Understand how decisions are made • Distinguish between influencers and decision-makers • Show us how you can help strategic goals achievement
  • 16. 5 Simple Steps to Win Bids in the Conference Market Understand the client Especially what they wish to achieve
  • 17. 5 Simple Steps to Win Bids in the Conference Market Why do Associations have meetings? • Conference is the highest profile activity • Mobilization of stakeholders worldwide • Unique professional output • Forum for business & innovation • External relations • Industry relations • Substantial contribution to the mission
  • 18. 5 Simple Steps to Win Bids in the Conference Market Understand the process of the bid, roles and responsibilities and especially those who are the decision makers: • HQ • NC • PCO
  • 19. 5 Simple Steps to Win Bids in the Conference Market Strategic priorities for association businesses – How do they react to these trends? • Governance & accountability – Destination selection processes • Business-like management – Procurement / PCOs • Value proposition & building loyalty – Engage members / delegates • Compliant industry relations – Advisory groups • Diversification – Create new sources of income • Advocacy & PR – Public events
  • 20. 5 Simple Steps to Win Bids in the Conference Market Understand: o what is negotiable o what is optional o where do I have a unique advantage
  • 21. 5 Simple Steps to Win Bids in the Conference Market Destination selection criteria: Negotiable vs. Non-negotiable • Venue availability • Venue capacity • Venue experience • Accommodation capacity • Destination infrastructure • Currency • International access • Venue price • Venue layout • Choice of services & suppliers • Accommodation terms • Local authority liaison • Fiscal terms • Connectivity
  • 22. 5 Simple Steps to Win Bids in the Conference Market Some ‘differentiating’ selection criteria Show us that you can mobilise the destination and facilitate operations and outcomes: • Delegate boosting, nationally and regionally • Local industry liaison and engagement • Local legacy, public outreach, media & PR • Local and national authorities & government liaison • Local transport, safety and security, risk management • Authorisations and regulatory issues • Economic impact studies
  • 23. 5 Simple Steps to Win Bids in the Conference Market BID FOR APPROPRIATE CONFERENCES DISCERN CLIENTS REQUIREMENTS UNDERSTAND BIDDING PROCESSES IDENTIFY NEGOTIABLE VS. NON-NEGOTIABLE CRITERIA BUILD RELATIONS BASED ON TRUST
  • 24. 5 Simple Steps to Win Bids in the Conference Market Understand that this is a people business and the importance of building trust
  • 25. 5 Simple Steps to Win Bids in the Conference Market Thank You! Jocelyne Mülli, Managing Director, K.I.T. Group
  • 26. in your bid research… Loosing a bid means you have failed either… or in your bid strategy
  • 27. What is the decision making process? Who are the decision makers? Who influences the decision? What determines your bid strategy?  A strong leader & team  Bidder is on Council  Quality of infrastructure and facilities  Country / City support  Experience  …  Weak professional community  Expensive  Venue is stretched to its limit  Bad connectivity  …  Congress never been held in a region or country  Favourable rotation  Membership growth  Great CSR projects  …  Second or third time bidders  Political / Social instability  Conflict of interests  Compliance policies  … Strengths Opportunities Weaknesses Threats Logistics Finance Internal objectives Political and emotional aspects Factors that influences the decision making process:
  • 28. Let’s share our own stories…
  • 29. Thank you… Jocelyne Mülli, Managing Director, K.I.T. Group @KITGroupBerlin www.kit-group.org André Vietor, Managing Director, Bco Congresos www.bcocongresos.com Tracy Bury, Deputy Chief Executive Officer, World Confederation for Physical Therapy @tracyjbury www.wcpt.org
  • 31. International Congress and Convention Association #ICCAWorld#HoustonLaunch Thank you!

Editor's Notes

  1. Session title slide
  2. IAPCO Destination Partners