The document discusses three major shifts that are impacting work: 1) the transition from analog to digital, 2) the shift from ownership to consumption, and 3) increased sharing, collaboration and platform technologies. It also outlines the skills that will be important for both individuals and companies in the future, including complex problem solving, critical thinking, creativity, emotional intelligence, and adaptability. Additionally, it emphasizes the importance for companies to build a culture of trust and learning in order to thrive through ongoing technological changes.

1. Work, Skills & Learning
F u t u r e o f
By Poh Yu Khing, Chief Learning Architect, ROHEI

2. How strong is your company
in the following skills?
Complex Problem Solving
Critical Thinking
Creativity
People Management
Emotional Intelligence
Service Orientation

3. www.menti.com
486235

4. 3 Mega-Shifts

6. Self-Disrupt or
Self-Destruct!

7. What happened to these shops?

8. Music

9. 3 MEGA-SHIFTS
1. Analog to Digital
2. Ownership to Consumption
3. Sharing, Collaboration &
Platform Technologies

10. Singapore’s Sharing Economy
Maps & Public Transport
City Mapper
Google Maps
SG Buses
MyTransportSG
GoThere.SG
Waze
StreetDirectory.com

11. Singapore’s Sharing Economy
Transport - Cars & Bikes
Mobike

12. Singapore’s Sharing Economy
Delivery – Food, Groceries, Parcels

13. Singapore’s Sharing Economy
Renting, Selling, Experiences, Services
Homes
Experiences

14. VUCA World

15. Fourth Industrial Revolution
Source: Forbes.com
Internet of Things, Machine Learning & AI, Smart Homes/
Factories, Big Data, Collaboration & Sharing Economy

17. Technological Trend Expected Timeframe
Mobile internet & cloud technology
2015-2017
Compu;ng Power & Big Data
New energy supplies & technologies
Internet of Things (IoT)
Advanced manufacturing & 3D prin;ng
Crowd sourcing, sharing economy,
peer-to-peer plaLorms
Impact felt already
Advanced robo;cs & autonomous transport
2018-2020 Ar;ficial intelligence & machine learning
Advanced materials, biotechnology & genomics
Technological Drivers of Change
Source: WEF Future of Jobs Report

18. % of Today’s Jobs Disappearing
Year
100%
75%
50%
25%
40-45%
2035
5-6%
2021
50-60%
2050

19. http://time.com/4742543/robots-jobs-machines-work/
% of my job that can be done by a robot
Tasks robots can do
Tasks robots cannot do

20. Work Trends
Routine work will be automated
Increasingly collaborative
More trans-disciplinary work
Solving complex problems in creative ways
Source: WEF Future of Jobs Report

21. VUCA WORLD
Mindsets & Skills needed for the

22. FUTURE
Individuals
Companies

23. For Individuals

24. Source: weforum.com
Top 10 skills needed in 2020
1. Complex Problem Solving
2. Critical Thinking
3. Creativity
4. People Management
5. Coordinating with Others
6. Emotional Intelligence
7. Judgment & Decision Making
8. Service Orientation
9. Negotiation
10. Cognitive Flexibility

25. Skills for Career Growth
Core/Soft Skills
(non-technical)
Time / Age
Experience &
Learning Ability
Technical Skills

26. CORE Skills for Career Growth
PERSONAL
Resilience, Creativity, Adaptability
RELATIONAL
Emotional Intelligence, Collaboration,
Communication, Real8Ability
MANAGEMENT
People Mgmt, Problem Solving,
Critical Thinking, Team Building
LEADERSHIP
Vision & Strategic Thinking, Inspiring People, Building Culture
LEARNINGAGILITY

27. Future Proofing Yourself
Knowledge & Information
BREADTH
New Idea
New
Solution
Domain 1
Domain 2
Domain 4
Domain 3

28. Future Proofing Yourself
Knowledge & Information
BREADTH
Creativity, Problem Solving, Innovation
Synthesize info from separate domains
Value Creation

29. Future Proofing Yourself
Knowledge & Information
BREADTH
D
E
P
T
H
Deepening of knowledge
Skill Mastery
Agility of application

30. LEARNING

31. For Companies

32. 3 Abilities:
• Build a great team and a sustainable culture
• Company’s ability and agility to pivot on a dime
• Find people who are creative and with multiple capacities

33. 3 Abilities:
• Build a great team and a sustainable culture
• Company’s ability and agility to pivot on a dime
• Find people who are creative and with multiple capacities
Culture
of Trust
Culture of Learning
& Innovation

34. Currency of TRUST

35. Things flow at the
speed of TRUST
Stephen Covey

36. Culture of
TRUST
Culture of
LEARNING
Happy People
Strong Teams
Adaptable & Innovative
Companies
Resilient Organisations

37. 5 Ways to Build A Culture of Trust
for Sustainable Business Results
1. Create an emotionally safe environment
2. Walk out the Real8Ability Traits
3. Be intentional in giving & receiving feedback
4. Desire that everyone flourishes in their lanes
5. Live the shared values & leadership service

39. Download free mini-ebook at:
www.rohei.com/culture
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