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“ The most important, and indeed truly unique, contribution of management in the 20 th  century was the fifty-fold increase in the productivity of the manual worker in manufacturing. The most important contribution management needs to make in the 21 st  century is similarly to increase the productivity of knowledge work and the knowledge worker” Peter F. Drucker
"Knowledge Management is the discipline of enabling individuals, teams and entire organisations to collectively and systematically capture, store, create, share and apply knowledge, to better achieve their  objectives"
"Knowledge Management is the discipline of enabling individuals, teams and entire organisations to  collectively  and  systematically  capture, store, create, share and  apply  knowledge, to better achieve their  objectives"
Knowledge Management and Web 2.0?
Progress in 30 years?
Timeless, Changeless Business Principles (Business Wisdom)
Timeless, Changeless Business Principles (Business Wisdom)  +  application of the best of the emerging and changing strategies, methods, tools and technologies
Timeless, Changeless Business Principles (Business Wisdom)  +  application of the best of the emerging and changing strategies, methods, tools and technologies = extraordinary value
Back to Basics Strategies for Identifying, Creating, Storing, Sharing and Using Knowledge   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Back to Basics Strategies for Identifying, Creating, Storing, Sharing and Using Knowledge   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Timeless Business Principles
Timeless Business Principles Productivity
Timeless Business Principles Productivity Relations
Timeless Business Principles Productivity Relations Quality
Timeless Business Principles Productivity Relations Quality Knowledge
Why? Productivity Relations Quality Knowledge
Timeless Business Principles Increase  Sales
Timeless Business Principles Increase  Sales Reduce  Costs
Timeless Business Principles Increase  Sales Reduce  Costs Increase Profit/Value
Timeless Business Principles Increase  Sales Reduce  Costs Increase Value Knowledge
Back to Basics Strategies for Identifying, Creating, Storing, Sharing and Using Knowledge   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ What key areas of knowledge, if they could be much better managed, would make a  big difference  to achieving/exceeding our objectives over the next few years "
Back to Basics Strategies for Identifying, Creating, Storing, Sharing and Using Knowledge   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
From ‘episodic’ learning to ‘continuous learning’   From ‘episodic innovation’ to ‘continuous innovation’
Learning / After Action Review ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What new learnings, ideas, insights have we had today? Is this critical new knowledge for the Organisation?
Back to Basics Strategies for Identifying, Creating, Storing, Sharing and Using Knowledge   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ The Web has  radically and   fundamentally  changed the economics, processes and tools of knowledge"
Knowledge Management and Web 2.0?
Knowledge Portal  www.eol.org
Back to Basics Strategies for Identifying, Creating, Storing, Sharing and Using Knowledge   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
People & Knowledge Sharing  (70% of the KM effort)
Fear  vs  Trust ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KM Principles Trust
KM Principles Communicate Trust
KM Principles Communicate Learn Trust
KM Principles Communicate Learn Share   Trust
Back to Basics Strategies for Identifying, Creating, Storing, Sharing and Using Knowledge   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge on the Web
Knowledge Management and  the ‘Meaningful Web 3.0’ ,[object Object],[object Object],[object Object]
Integrating Distributed Knowledge ,[object Object],[object Object],[object Object],[object Object],[object Object],NASA Knowledge Management Roadmap ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Capturing Knowledge Sharing Knowledge ,[object Object],[object Object],[object Object],Enables capture of knowledge at the point of origin, human or robotic, without invasive technology Enables seamless integration of systems throughout the world and with robotic spacecraft Enables sharing of essential knowledge to complete Agency tasks Modeling Expert Knowledge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2003 2007 2010 2025 Enables real-time capture of tacit knowledge from experts on Earth and in permanent outposts http:// km.nasa.gov Jeanne Holm, Chief Knowledge Architect NASA/Jet Propulsion Laboratory
The Next Ten Years - Key Challenges  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
www.knowledge-management-online.com
http://km-consulting.blogspot.com
Knowledge Asset Management ,[object Object]
www.knowledge-management-online.com http://km-consulting.blogspot.com [email_address]

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12 02 08 New Delhi Apo Km Conference

Editor's Notes

  1. Key Messages: Transition: