The document discusses creating trust between public bodies and residents through civic participation and volunteerism. It suggests residents can take a more active role in maintaining their city if their attitude shifts from passive to active. By volunteering and taking initiative through activities in categories like solidarity, creativity, and the environment, residents can help the city feel like an extension of themselves. The municipality should support community groups by providing resources like a calendar, radio show, and shelter to host sharing of good practices, and to inspire future networks of civic participation.