Furniture Online Ordering using Chatbot PP4

1. Furniture Online Ordering
using Chatbot
CSF 35104 (FINAL YEAR PROJECT 1)
BACHELOR OF COMPUTER SCIENCE (SOFTWARE DEVELOPMENT)
FACULTY INFORMATICS AND COMPUTING
NAME : INTAN NADIRAH BINTI AHMAD
MATRIC NO : BTAL17046608
SUPERVISOR: PROF. MADYA DR. ENGKU FADZLI HASAN
BIN SYED ABDULLAH

2. Introduction
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• A Chatbot is an assistant that communicates with the user through text messages, a virtual
companion that integrates into websites, applications or instant messengers and helps
entrepreneurs to get closer to customers.
• The chatbot for furniture business is proposed to enhance the relationship with the customer.
• This chatbot will help the seller to promote their products, engage
customers and boost revenue.
• Then, it also can assist the customer throughout the
purchase process to make purchases more easily

3. Problem Statement
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 Sellers take a long time to provide feedback to customer
inquiries.
 There is no faster platform for customers to communicate
with the seller except with the message.
 Customers are more comfortable chatting online which
makes them willing to type order and talk to a boat.

4. Objective
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• To design a chatbot that contains information
about furniture.
• To develop a chatbot that answers quickly and
efficiently for some question from the customer
• To test the functionalities of the proposed
system either it able to meet the requirement.

5. Scope
User Scope
● The system shall allow the user to start the conversation.
● The system shall allow the user to choose the answer option from the system.
● The system shall allow the user to view the information about the furniture.
● The system shall allow the user to make a booking.
● The system shall allow the user to cancel the booking before making a payment.
System Scope
● The system shall be able to respond to the answer option that user choose.
● The system shall be able to show the information about the furniture.
● The system shall be able to accept the booking from the user.
● The system shall be able to update the stock in the database.
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6. Process Model
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7. Framework
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8. Context Diagram (CD)
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9. 9
Data Flow Diagram (DFD)

10. Data Model
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11. Entity Relationship Diagram
(ERD)
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12. Solution
Complexity
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13. Project Methodology
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Rapid Application Development (RAD)
DeploymentTesting
Prototypes
cyclesAnalysis & Quick
Design

14. 14
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 This phase is to ensure that the
project met every planning that
has been discussed in Analysis &
Quick Design Phase.
 Design a prototype module
customer registration, view and
check furniture information,
booking and payment.
 The module will be developed,
demonstrate and refine for each of
them before proceed to the next
phase

15. 15
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 In this phase convert
prototypes of Furniture
Online Ordering using
Chatbot and beta systems
from the design phase into
the working model.
 The phase breaks down into
several smaller steps:
- Preparation for rapid
deployment
- Program and application
development
- Coding
-Unit, integration, and
system testing
 This is the implementation phase.
The finished product of Furniture
Online Ordering using Chatbot goes
to launch.
 It includes data conversion, testing,
and changeover to the new system,
as well as user training.
 The objectives of this stage are :
i. To install the system in production
operation with minimal disruption
of normal business activity.
ii. To maximize the effectiveness of
the system in supporting the
intended business activities.
iii. To identify potential future
enhancement.

16. Proof of
Concept
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17. 17
REGISTRATION MENU

18. 18
PRODUCT LIST OF PRODUCT

19. 19PRODUCT DESCRIPTION PRODUCT DESCRIPTION

20. 20
BOOKING BOOKING DETAILS

21. 21
PAYMENT PAYMENT CONFIRMATION

22. 22
EXIT OPTION

23. References
● https://www.wavemaker.com/rapid-application-development-model/
● https://core.telegram.org/bots
● https://clemenssiebler.com/microsoft-bot-framework-v4-explained-
javascript/
● https://www.expertsystem.com/chatbot/
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24. Thank You!
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