The document discusses principles for designing resilient systems in health emergencies, emphasizing the importance of real-time data and communication. It highlights successful case studies from disasters like the Haiti earthquake and the Ebola crisis, where leveraging technology improved response times and health outcomes. Additionally, it points out failures, such as during the H1N1 outbreak, stressing the need for preparedness and strategic planning.

1. Designing for Resiliency
3 Principles
edjez, InSTEDD

2. Encourage Unexpected Use

3. As Storm
Ketsana struck
Thailand,
health workers
using InSTEDD
GeoChat
alerted each
other of floods,
how to avoid
injuries and
rescuing
villagers

4. Rwanda ,
Tanzania &
Ethiopia
deploying live
datasets of
health facilities,
services,
infrastructure.
Simple
datasets that
are kept “live”
are a powerful
platform for

5. Empower the Edge

6. Survivors of the
Haiti
earthquake
averted health
issues and
accelerated the
recovery with
help of geo-
targeted
information
sent to their
mobiles.

7. Farm Radio
Africa
combines IVR
calls, questions
and FM Radio
programs to
share working
practices and
collect
questions to
address;
boosting local
learning.

8. Design for Everyday

9. In a story of
failure, the
H1N1 outbreak
was not
addressed with
proven mobile
tools due to
lack of mobile
operator
preparedness –
a simple
contract
negotiated in
advance would

10. During the Ebola
crisis, diagnostic
devices equipped
with CDX
connectivity
reported positives
faster to health
workers, and
accelerated the
validation process
of diagnostic
assays.
They same system
reports data every

11. Encourage
Unexpected Use
Empower the Edge
Design for Everyday