This document discusses converting from user stories to job stories when planning software features. It provides examples of how a typical user story is structured, problems with the user story approach, and how a job story alternative is structured instead. A job story focuses on the user's work context, motivation and desired outcome rather than predefined personas. The document also provides examples of how job stories were used to plan and test features for open source projects like Jekyll and Rails.

1. From “user stories” to “job stories”
(with examples)
Mauko Quiroga

2. Mauko Quiroga
• Ruby & Elixir developer
• @maukoquiroga / @betagouv
• https://github.com/maukoquiroga
• https://github.com/sgmap
• https://beta.gouv.fr/communaute/

3. How does a user story look like?
• As a [persona/role] I want to [action] so that
[outcome/benefit].
• Example: “As a developer, I want a badge on my profile
that when I am a top poster, so people know I am a top
poster.”
https://robots.thoughtbot.com/converting-to-jobs-stories

4. What are the problems of user stories?
• Personas: they are made up and not real. This means they
are full of errors and prejudice.
• They ignore motivations, anxieties and causality.
https://jtbd.info/designing-features-using-job-stories-41d20fc7ade6
https://alanklement.blogspot.fr/2013/03/focus-on-relationships-skip-personas.html

5. How does a job story look like?
• When [users work/life context] I want to [motivation] so
that [outcome/benefit].
• Example: “When I am one of the top posters for a topic I
want it to show on my profile so that people know that I am
an expert in a subject.”
https://robots.thoughtbot.com/converting-to-jobs-stories

6. People will use / switch to your product if they
feel you’re solving a problem for them
https://jtbd.info/designing-features-using-job-stories-41d20fc7ade6

7. Example #1
Jekyll - without tests

8. Impact mapping (adapted to “job stories”)

9. https://github.com/sgmap/beta.gouv.fr/issues/740

10. https://github.com/sgmap/beta.gouv.fr/issues/740

11. https://beta.gouv.fr/

12. https://beta.gouv.fr/recrutement/

13. https://beta.gouv.fr/recrutement/2017/05/04/developpeurs-drones.html

14. Example #2
Rails - with tests (capybara)

15. Guerrilla user-testing → situational clustering

16. https://github.com/sgmap/boussole/tree/master/spec

17. https://github.com/sgmap/boussole/tree/master/spec/solutions

18. https://github.com/sgmap/boussole/blob/master/spec/solutions/funnels/working_spec.rb

19. https://github.com/sgmap/boussole/blob/master/spec/support/capybara.rb

20. $ bundle exec rspec spec/solutions/funnels/working_spec.rb

21. Questions?

22. Thanks!