This document discusses the development of student support in distance education over the last 40 years at The Open University UK and ideas for its future direction. It traces how student support has become disembedded from local contexts as social relations are restructured across indefinite time and space due to technological changes. While layers of student support have built up over time, the document argues support should continue focusing on cognitive, affective and systemic dimensions to help students achieve their goals, with students seen as subjects rather than objects.