Berlitz is the world’s premier provider of language training and intercultural services, with a footprint in more than 70 countries. Berlitz offers trainings in all living languages, as well as communication, intercultural and business solutions. Our programs are custom-designed to fit the specific needs of our clients, should they be large or small corporations, individuals, young students or children.
Join the World of Berlitz!
Presentation on the 2011 inlingua World Congress in Vienna - Austria - Europe. Social media especially for language schools. inlingua is a worldwide language training organization with over
Is your L&D department perceived as a service provider in the eyes of your CEO, or are you a strategic partner with a seat at the table? In this session, learn about the successful learning and development transformations at two organizations, Reuters and Cargill. See the multiyear plans they executed, the metrics they used to hold themselves accountable, and the millions in savings they delivered by migrating to reusable digital formats. At the end of this session, you’ll be armed with an action plan to lead your own transformation — from service provider to strategic partner.
This is book review on 'MARKETING WARFARE', a Marketing Bestseller by Al Ries and Jack Trout the duo authors of book 'Positioning'. This book explains how 'Marketing is also a war played on the battlefield of 'Customer's minds'.
Learn about how to maximize your channel mix when marketing membership for your association. Any questions, call Erik Schonher, VP, MGI, at 703.706.0358
The realities of working in an enterprise (distributed teams, multiple stakeholders, etc) present a series of challenges when trying to plan and scale agile development. Learn how Rosetta Stone knit together a dozen existing JIRA Agile boards into a coherent program-level view of their Scaled Agile Framework (SAFe) release train using JIRA Portfolio – without sacrificing team autonomy.
e-Invoicing: Don't let your business case embarrass you, the Delhaize Storysharedserviceslink.com
This session was presented at '15 Secrets to Shared Services Success" conference organised by sharedserviceslink.com.
To find out more about forthcoming conferences check http://www.sharedserviceslink.com
The Sales Cycle is dead, welcome to the Buyer's Journey. Selling Cloud Services means aligning with the Buyer Journey and creating compelling value propositions that will move the buyer to action. Success in sales requires anticipating and eliminating multiple barriers to sales that exist along the Buyer’s Journey. Selling services means mastering the art of ‘communicating the invisible’ and describing the benefits of your services in terms of the problems that they solve for your customers.
Friedel Jonker Career History Education and References as of 20110221Friedel Jonker
You requested more information about my career history, education and references. Here it is. Kind regards, Friedel
New Version. I added my new position as IBM Software Client Leader and IBM Synergy Play 2010/2011 for CXOs on just slides 22 to 46. Look what IBM can do for you on only 24 slides :-)
After more than 6 months of analyses, dozens of interviews with editors and a tool developped internally to find out the market shares of each solution, our Benchmark of e-commerce solutions came out in 2013, screening 12 solutions through 160 pages.
The new version of this benchmark will be published in 2016.
Saleseffectivity and business intelligencemarekdan
some information about business intelligence second generation (in-memory) Tibco Spotfire and InfomatiX view how to use BI and mobile solutions to increase sales and marketing effectivennes
Case Study of Integrated Communication Campaign used BBN Contact Strategy. Pripadova studie komunikacni kampane s nazvem "Poznejte vyhody operativniho leasingu".
Benchmark of ecommerce solutions (short version, english)Philippe Humeau
This study covers 12 e-commerce solutions in-depth : Websphere commerce, Oracle Commerce, Hybris, Intershop, Magento, Prestashop, RBS Change, Oxid eShop, Drupal Commerce, Zen Cart, Open Cart, Virtuemart.
Full version is available here: http://www.nbs-system.co.uk/blog/benchmark-of-e-commerce-solutions.html
Berlitz is the world’s premier provider of language training and intercultural services, with a footprint in more than 70 countries. Berlitz offers trainings in all living languages, as well as communication, intercultural and business solutions. Our programs are custom-designed to fit the specific needs of our clients, should they be large or small corporations, individuals, young students or children.
Join the World of Berlitz!
Presentation on the 2011 inlingua World Congress in Vienna - Austria - Europe. Social media especially for language schools. inlingua is a worldwide language training organization with over
Is your L&D department perceived as a service provider in the eyes of your CEO, or are you a strategic partner with a seat at the table? In this session, learn about the successful learning and development transformations at two organizations, Reuters and Cargill. See the multiyear plans they executed, the metrics they used to hold themselves accountable, and the millions in savings they delivered by migrating to reusable digital formats. At the end of this session, you’ll be armed with an action plan to lead your own transformation — from service provider to strategic partner.
This is book review on 'MARKETING WARFARE', a Marketing Bestseller by Al Ries and Jack Trout the duo authors of book 'Positioning'. This book explains how 'Marketing is also a war played on the battlefield of 'Customer's minds'.
Learn about how to maximize your channel mix when marketing membership for your association. Any questions, call Erik Schonher, VP, MGI, at 703.706.0358
The realities of working in an enterprise (distributed teams, multiple stakeholders, etc) present a series of challenges when trying to plan and scale agile development. Learn how Rosetta Stone knit together a dozen existing JIRA Agile boards into a coherent program-level view of their Scaled Agile Framework (SAFe) release train using JIRA Portfolio – without sacrificing team autonomy.
e-Invoicing: Don't let your business case embarrass you, the Delhaize Storysharedserviceslink.com
This session was presented at '15 Secrets to Shared Services Success" conference organised by sharedserviceslink.com.
To find out more about forthcoming conferences check http://www.sharedserviceslink.com
The Sales Cycle is dead, welcome to the Buyer's Journey. Selling Cloud Services means aligning with the Buyer Journey and creating compelling value propositions that will move the buyer to action. Success in sales requires anticipating and eliminating multiple barriers to sales that exist along the Buyer’s Journey. Selling services means mastering the art of ‘communicating the invisible’ and describing the benefits of your services in terms of the problems that they solve for your customers.
Friedel Jonker Career History Education and References as of 20110221Friedel Jonker
You requested more information about my career history, education and references. Here it is. Kind regards, Friedel
New Version. I added my new position as IBM Software Client Leader and IBM Synergy Play 2010/2011 for CXOs on just slides 22 to 46. Look what IBM can do for you on only 24 slides :-)
After more than 6 months of analyses, dozens of interviews with editors and a tool developped internally to find out the market shares of each solution, our Benchmark of e-commerce solutions came out in 2013, screening 12 solutions through 160 pages.
The new version of this benchmark will be published in 2016.
Saleseffectivity and business intelligencemarekdan
some information about business intelligence second generation (in-memory) Tibco Spotfire and InfomatiX view how to use BI and mobile solutions to increase sales and marketing effectivennes
Case Study of Integrated Communication Campaign used BBN Contact Strategy. Pripadova studie komunikacni kampane s nazvem "Poznejte vyhody operativniho leasingu".
Benchmark of ecommerce solutions (short version, english)Philippe Humeau
This study covers 12 e-commerce solutions in-depth : Websphere commerce, Oracle Commerce, Hybris, Intershop, Magento, Prestashop, RBS Change, Oxid eShop, Drupal Commerce, Zen Cart, Open Cart, Virtuemart.
Full version is available here: http://www.nbs-system.co.uk/blog/benchmark-of-e-commerce-solutions.html
Innovation Spotlight: The First Universal Solution for Hirers, Agencies, Wor...TALiNT Partners
Drey Francis, Director, Engage
The powerful new platform that’s changing the way hirers and recruitment agencies work. Engage enables the entire supply chain to work together seamlessly without duplication and inefficient process. Engage removes the need for multiple expensive back office solutions and instead replaces them with cutting edge technology that will streamline the entire recruitment process
The overall strategy for PostStream is to work with clients and prospective clients to enable their transition from a physical only distribution model to an optimised multi-channel distribution model that reduces distribution costs, mitigates risk, and improves deliverability and governance for transactional, operational and marketing customer communications.
Robbins Mass Cusotmization in b2 b information services-2011Jane Robbins
presentation on similarities and differences in business and operating model between customized information services for consumer or individual preferences, and those for firm or organizational needs.
Planning and measuring social media strategiesLander Janssens
Allen Kevin, Head of Global Planning, Proximity London @ Relationship Marketing congres (Stichting Marketing)
If you Google the phrases ‘social media marketing’ and ‘buzz marketing’ you get 3.2 million references. So much talk, but in reality so little knowledge or real understanding. Who can name three successful social media campaigns? When advertisers ask how success can be measured, what should you say? When you are planning a communication strategy, where do social media fit?
‘social media’ has exploded to the point that the phrase does not help us create more effective strategies or better work. The presentation will propose a simple framework that everyone can use for planning and measuring communications that use social media; it will show a number of case studies that show how effective social media can be when properly integrated into a wider campaign; and it will look at a few brands that are going further and making social media a core part of their business model.
http://www.proximitylondon.com
http://www.relationshipmarketing.be
http://www.stichtingmarketing.be
About airline companies & a new research space.
InSites Consulting @ Relationship Marketing congres (Stichting Marketing)
http://www.insites.be/
http://www.relationshipmarketing.be
http://www.stichtingmarketing.be
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
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⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
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"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
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1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
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Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
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Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
1. Berlitz communication
-- from ‘gut feeling’ to CRM --
Eric Werbrouck, Area Manager Berlitz
Belgium/Netherlands/Nordic/Eastern Europe
Johan De Backer, Account Manager Boondoggle
2. Agenda for today
1. Berlitz – helping the world communicate
2. Berlitz in Belgium and The Netherlands
3. From gut feeling to CRM
4. Main take-aways
13/05/2009
Slide 2
3. 1.
Berlitz – helping the world communicate
13/05/2009
Slide 3
5. The Berlitz Method®
Presenting practical vocabulary and grammar in the context of real-
life situations, the Berlitz Method® focuses all speaking and learning
on a target language. Instructors use a communicative approach
based on listening and speaking, supplementing study with relevant
reading and writing exercises, so students take on a new language
the same way they did their first — with natural ease.
As opposed to the traditional grammar translation method, this
method advocates teaching through the target language only.
When a student wants to learn a language with Berlitz, he or she is
first assessed to determine the student's current level of knowledge.
13/05/2009
Slide 5
6. The Berlitz organisation
With 130 years of experience, more than 500 centers in over 70
countries, and millions of satisfied graduates, Berlitz is the only
source you need for effective language instruction and cross cultural
training, whether for business or personal enrichment.
13/05/2009
Slide 6
7. 2.
Berlitz in Belgium/The Netherlands
13/05/2009
Slide 7
8. Key figures for Be/Nl region
Strongest cluster in Europe : 17 language center locations in
Belgium and 3 center locations in Holland
Turnover = 13.540.000 Euro/year in Belgium and 1.730.000
Euro/year in Holland.
# lessons = over 256.000 lessons in Belgium and 25.000 lessons in
Holland per year.
Organisation = 75 fixed staff + 300 language trainers + translation
office in Brussels.
13/05/2009
Slide 8
9. Communication in Be/Nl region
Berlitz News is sent out 4 times a year
to decission makers and learners
profiles in both clients and prospect
companies.
The mailing is sent out to more than
40.000 contacts
Open rates are 30%, CTR vary
between 25% and 40%
13/05/2009
Slide 9
10. In September 08, we ran two striking ads in
De Standaard.
In the first, a Japanese company which
had just set up in Belgium advertised for a
quot;Pee manager with root potential (m/f)quot;.
In the second, the Dakawi tourist agency
promoted the country as, quot;The prefect
distinction for young brushes.quot;
13/05/2009
Slide 10
11. Boondoggle used this Berlitz ‘Out Of
Focus’ mail as an out-of-office during
the summer of 2008.
In just two months, 4,284 Berlitz 'Out Of
Focus' mails were sent, thus reaching a
lot of communication professionals in a
very cost-effective and surprising
manner.
Some communication and marketing
bloggers wrote flattering posts about
the 'Out Of Focus' mail.
A lot of our contacts asked us if they
could use the funny mail as their own
out of office reply.
13/05/2009
Slide 11
12. 3.
From ‘gut feeling’ to CRM and analysis
13/05/2009
Slide 12
13. Partners
Communication agency
Strategic CRM partner
Customer Contact Center
Responsible for operational
database
Operational CRM partner
Responsible for data-
warehouse & RFM analysis
13/05/2009
Slide 13
14. outbound: selection>response
CRM architecture inbound: selection>response
Berlitz
contracts dB
contract number sync
Enriching of NACE, FTE, RFM value
Cleansing
contact changes + contract number
contact changes + contract number
Updates, adress changes,
ARCH
contact changes
contact changes
Updates, adress changes,
data warehouse
sync selection response sync
Messagent
emailmarketing
BPM
operationele db
13/05/2009
Slide 14
inbound
15. Definition of different flows
Mapping the flows
- a lot of time was invested in mapping out the flows within the organisation
• Inbound
• Outbound
Creating business rules
- trigger based approach
• every action results in a new action
- depending on type of response different actions
- selections based on rules
• e.g. If x happens for y records, then y records are selected and action A will happen
Specific tasks for operational databases and marketing database
- calls, mails and visits are dealt with through operational databases
- analysis is done on marketing database level
13/05/2009
Slide 15
16. RFM analysis brings insights...
RFM analysis 4 times a year
- Photo of the database: distribution of A-B-C-D customers
- Migrations of customers: impression of movements of customers in
different categories
13/05/2009
Slide 16
17. ... and smarter lead generation
Outbound
- Calls based on selections from data warehouse
- Calls based on RFM analysis
• anti-churn calls to top clients who don’t order
• re-activation calls to clients who start sliding down in value
Inbound
-Information or call me back from website
• Static forms
• “Behavioral targeting”-forms
up to 20% of all enquiries through Netmining form
13/05/2009
Slide 17
20. Information or call me back from website
- before: only static forms
- today: “Behavioral targeting” pushes extra forms to people who don’t fill out the normal form
up to 20% of all enquiries through “hits into leads” of Netmining
Total Webinquiries BE
900
800
700
600 2007
500
400 2008
300 2009
200
100
0
jan feb mrt apr mai jun jul aug sep oct nov dec
13/05/2009
Slide 20
22. Main take aways of these 3 years
Different partners need to cooperate well together
The infastructure and flows need permanent attention
Analysis is usefull but should be used to create real ROI
New technologies can help to increase performance
CRM is a continuous process
13/05/2009
Slide 22