HOW WE CREATE GREAT
COMMUNITIES FOR EVERY
ORGANIZATION WITH OPEN
SOCIAL
FROM DISTRO TO CUSTOM
Scrum Master at GoalGorilla
Project manager for the Open Social
Enterprise team
moritz@goalgorilla.com
Moritz Arendt
More platforms?
After winning the DIA we got
many requests to implement
the social platform.
We decided to create a
standard, that would be easy
to implement for a variety of
uses: Open Social as idea was
born.
Our solution
We believe there is a
better way to connect
your members,
volunteers, employees,
and customers.
Meet Open Social™,
our open community
building platform.
1.000+ active installations* (click image for intro video)
*drupal.org/project/usage/social
1. How to set up online
communities for success
2. How to set up successful
projects
3. How we implemented that for
specific projects
What we will cover today
Which factors do make a
great community?
Relevant aspects for Online
Communities
● Engagement
● Ease of use
● Access to the right features at the right time
● Valuable content
Community is key
● Connect people
● Show relevant content in the right context
● Give a clear path with clear actions
How we set up our
community Distribution
for success
Trade-off: Flexibility vs
Streamlinedness
Notifications as an example
● Simple setup
● Sandbox system to extend the notifications
● User has agency over the frequency
https://www.policykitchen.com
Events as an example
● Core is about setting a time and place and enable
people to enroll
● Can be extended on Site manager level and on User
level
● Creates specific experience for specific cases
How to set up a Distro
project
Set up is key
● A winning project starts with sales
● Understand you client
● Understand your Tools
● Start with a workshop
Guidelines during implementation
● Evaluate the client needs vs user needs
● Use the community.
● Work not against the distro but with it
How we implemented that
for specific projects
● Crowd innovation module -
Foraus
● Building a franchise -
Greenpeace
● Find your niche - UN projects
Creating new knowledge:
Crowd Innovation and
co-development with
Foraus
Foraus
a non-profit Swiss Think Tank
that shapes foreign policy
through the ideas of young
minds
Case study
Crowd Innovation
The Crowd Innovation feature provides a space for
collaborative problem solving. Users can host a challenge,
which is solved by users.
This approach can be split into multiple phases.
https://www.policykitchen.com
Building a franchise:
Greenpeace
Creating maximum value with
Distribution
Niche projects:
Find your vertical and
build for it
1. Title goes here
Subtitle goes here
Normal text
Global Dev Hub
United Nations
Course Module
The Course Module provides the possibility to guide users
through content on the platform. The user can explore
topics step by step.
Relevant Content:
Resource library
https://master-7rqtwti-vncdokyquw6mc.eu.p
latform.sh/search/resources
Take aways
● Have a long term strategy with the
client and with the tool
● Empower organizations with an open
platform to build their own community
● Design for the specifcs of your target
group
Take aways
Questions?
Thank you for your attention!
Get in touch with them
moritz@getopensocial.com
Twitter: @m0rror
LinkedIn: Moritz Arendt
Updates @OpenSocialHQ
Relevant links
getopensocial.com Open Social website
drupal.org/project/social Drupal Project page
demo.getopensocial.com Demo environment
goalgorilla.com/en Agency Website
thxproject.com DAICO THX Website

FROM DISTRO TO CUSTOM - HOW WE CREATE GREAT COMMUNITIES FOR EVERY ORGANIZATION WITH OPEN SOCIAL

  • 1.
    HOW WE CREATEGREAT COMMUNITIES FOR EVERY ORGANIZATION WITH OPEN SOCIAL FROM DISTRO TO CUSTOM
  • 2.
    Scrum Master atGoalGorilla Project manager for the Open Social Enterprise team moritz@goalgorilla.com Moritz Arendt
  • 3.
    More platforms? After winningthe DIA we got many requests to implement the social platform. We decided to create a standard, that would be easy to implement for a variety of uses: Open Social as idea was born.
  • 4.
    Our solution We believethere is a better way to connect your members, volunteers, employees, and customers. Meet Open Social™, our open community building platform. 1.000+ active installations* (click image for intro video) *drupal.org/project/usage/social
  • 5.
    1. How toset up online communities for success 2. How to set up successful projects 3. How we implemented that for specific projects What we will cover today
  • 6.
    Which factors domake a great community?
  • 7.
    Relevant aspects forOnline Communities ● Engagement ● Ease of use ● Access to the right features at the right time ● Valuable content
  • 8.
    Community is key ●Connect people ● Show relevant content in the right context ● Give a clear path with clear actions
  • 10.
    How we setup our community Distribution for success
  • 11.
  • 12.
    Notifications as anexample ● Simple setup ● Sandbox system to extend the notifications ● User has agency over the frequency
  • 13.
  • 14.
    Events as anexample ● Core is about setting a time and place and enable people to enroll ● Can be extended on Site manager level and on User level ● Creates specific experience for specific cases
  • 16.
    How to setup a Distro project
  • 17.
    Set up iskey ● A winning project starts with sales ● Understand you client ● Understand your Tools ● Start with a workshop
  • 19.
    Guidelines during implementation ●Evaluate the client needs vs user needs ● Use the community. ● Work not against the distro but with it
  • 20.
    How we implementedthat for specific projects ● Crowd innovation module - Foraus ● Building a franchise - Greenpeace ● Find your niche - UN projects
  • 21.
    Creating new knowledge: CrowdInnovation and co-development with Foraus
  • 22.
    Foraus a non-profit SwissThink Tank that shapes foreign policy through the ideas of young minds Case study
  • 23.
    Crowd Innovation The CrowdInnovation feature provides a space for collaborative problem solving. Users can host a challenge, which is solved by users. This approach can be split into multiple phases.
  • 29.
  • 30.
    Building a franchise: Greenpeace Creatingmaximum value with Distribution
  • 32.
    Niche projects: Find yourvertical and build for it
  • 33.
    1. Title goeshere Subtitle goes here Normal text
  • 34.
  • 35.
    Course Module The CourseModule provides the possibility to guide users through content on the platform. The user can explore topics step by step.
  • 38.
  • 40.
  • 41.
    ● Have along term strategy with the client and with the tool ● Empower organizations with an open platform to build their own community ● Design for the specifcs of your target group Take aways
  • 42.
  • 43.
    Thank you foryour attention! Get in touch with them moritz@getopensocial.com Twitter: @m0rror LinkedIn: Moritz Arendt Updates @OpenSocialHQ Relevant links getopensocial.com Open Social website drupal.org/project/social Drupal Project page demo.getopensocial.com Demo environment goalgorilla.com/en Agency Website thxproject.com DAICO THX Website