Ozonetel CTI integration with freshdesk help businesses to steamline communication activities. Salient feature of freshdesk CTI Integration are Click2Call, screen popup for incoming calls, detailed call analytics.
*Supports Asterisk, FreePBX, Elastix, VICIDial*
Features and Benefits:
1. Click To Call,
2. Incoming Call Notification Popup,
3. Call Logs, Call transfer.
4. Call Recordings.
5. Call Disposition
6. Call Description
5. Complete call logs with automatic relations on Leads, Contacts, modules and auto user assignment.
7. Works with any version of SugarCRM, SuiteCRM, DreamCRM.
8. Easy call reporting by Status, Direction ,users and many more in SugarCRM, SuiteCRM, DreamCRM.
9. Works in all environments. eg: Hosted CRM on Cloud & Local Asterisk Server can also use this Addon.
10. Work with multiple Asterisk Servers (eg: multiple branches use one CRM)
*Highlights*
1. Built on NodeJS
2. Very lightweight, no server resources usage for asterisk service running on server
3. Extremely Fast
4. No limitations due to asynchronous technology
5. Very easy to configure
6. Works on any kind of hosting server that runs Linux or Windows
7. Works with MySQL, MSSQL and every other databases
Visitor Management Software from Frosec helps organization maintain their visitors effectively and efficiently. Frosec creates electronic visitor passes, maintains electronic visitor log and its very effective to track visitors IN and Out in an organization. It can also be used as Contract Labour Management Software to manage the visits of Contract Labours
Automate the process of reimbursements and easily manage employee payouts with greytHR. For more information visit https://www.greythr.com/in/payroll-software/
*Supports Asterisk, FreePBX, Elastix, VICIDial*
Features and Benefits:
1. Click To Call,
2. Incoming Call Notification Popup,
3. Call Logs, Call transfer.
4. Call Recordings.
5. Call Disposition
6. Call Description
5. Complete call logs with automatic relations on Leads, Contacts, modules and auto user assignment.
7. Works with any version of SugarCRM, SuiteCRM, DreamCRM.
8. Easy call reporting by Status, Direction ,users and many more in SugarCRM, SuiteCRM, DreamCRM.
9. Works in all environments. eg: Hosted CRM on Cloud & Local Asterisk Server can also use this Addon.
10. Work with multiple Asterisk Servers (eg: multiple branches use one CRM)
*Highlights*
1. Built on NodeJS
2. Very lightweight, no server resources usage for asterisk service running on server
3. Extremely Fast
4. No limitations due to asynchronous technology
5. Very easy to configure
6. Works on any kind of hosting server that runs Linux or Windows
7. Works with MySQL, MSSQL and every other databases
Visitor Management Software from Frosec helps organization maintain their visitors effectively and efficiently. Frosec creates electronic visitor passes, maintains electronic visitor log and its very effective to track visitors IN and Out in an organization. It can also be used as Contract Labour Management Software to manage the visits of Contract Labours
Automate the process of reimbursements and easily manage employee payouts with greytHR. For more information visit https://www.greythr.com/in/payroll-software/
The CRM & Telephony solutions working in silo' s lead to a drop in an agents efficiency & also ignore the link between a call & a contact – What was spoken, was the issue addressed, and was the customer happy. All these unknowns can be addressed by integrating both the solutions.Salient features of lead squared CTI integration are-
1. Click2Call
2. caller details for incoming calls
3.Multiple options of triggering outbound call
4.Detailed call analytics
With HD panoramic imagery and a bit of programming magic, WebWalk.it helps people recreate the experience of ‘walking’ through any real-life location. The walkthroughs can be embedded in websites, Facebook pages and even showcased through mobile applications. The company’s high profile client base includes Samsung, NorthWestern Memorial, the Marriott and Virgin America airlines.
A CTI integrated with the CRM can have a dramatic impact on your agent's efficinecy. Ozonetel Hosted Contact Center solution is integrated with leading web based CRM's like Salesforce, Microsoft Dynamics, Zoho, Sugar CRM etc.
We love Gmail. We love hearing from customers, we love the notification mails we get, and we are paranoid enough to love “undo send”. But it still breaks our hearts when we hear a small business down the street lose out on customer support, because they’re too stuck up with their email. Of course, Gmail was not meant to support customers. Down the road, you’re eventually going to need an actual customer support software.
But if you’re going to use Gmail for your customer support, at least do it right! And we have some great tips to help you get there.
When your favorite characters become support agentsFreshdesk Inc.
Our favourite fictional characters are awesome.
But when it comes to supporting customers, how do you think they would fare?
Spoiler alert: It may not be a great idea.
How to write awesome emails that customers loveFreshdesk Inc.
It's hard to show customers that you care about them through emails. Follow these tips to write awesome emails.
For more tips on how to write an exceptional support email, have a look at this post on our blog - https://blog.freshdesk.com/write-exceptional-support-emails/
Android based mobile application with Call Tracking DetailsAriaTelecom
Aria Android App for call recording incoming or outgoing, Live monitoring of calls, easily install able,software based product.
www.ariatelecom.net
M-8929078103
The CRM & Telephony solutions working in silo' s lead to a drop in an agents efficiency & also ignore the link between a call & a contact – What was spoken, was the issue addressed, and was the customer happy. All these unknowns can be addressed by integrating both the solutions.Salient features of lead squared CTI integration are-
1. Click2Call
2. caller details for incoming calls
3.Multiple options of triggering outbound call
4.Detailed call analytics
With HD panoramic imagery and a bit of programming magic, WebWalk.it helps people recreate the experience of ‘walking’ through any real-life location. The walkthroughs can be embedded in websites, Facebook pages and even showcased through mobile applications. The company’s high profile client base includes Samsung, NorthWestern Memorial, the Marriott and Virgin America airlines.
A CTI integrated with the CRM can have a dramatic impact on your agent's efficinecy. Ozonetel Hosted Contact Center solution is integrated with leading web based CRM's like Salesforce, Microsoft Dynamics, Zoho, Sugar CRM etc.
We love Gmail. We love hearing from customers, we love the notification mails we get, and we are paranoid enough to love “undo send”. But it still breaks our hearts when we hear a small business down the street lose out on customer support, because they’re too stuck up with their email. Of course, Gmail was not meant to support customers. Down the road, you’re eventually going to need an actual customer support software.
But if you’re going to use Gmail for your customer support, at least do it right! And we have some great tips to help you get there.
When your favorite characters become support agentsFreshdesk Inc.
Our favourite fictional characters are awesome.
But when it comes to supporting customers, how do you think they would fare?
Spoiler alert: It may not be a great idea.
How to write awesome emails that customers loveFreshdesk Inc.
It's hard to show customers that you care about them through emails. Follow these tips to write awesome emails.
For more tips on how to write an exceptional support email, have a look at this post on our blog - https://blog.freshdesk.com/write-exceptional-support-emails/
Android based mobile application with Call Tracking DetailsAriaTelecom
Aria Android App for call recording incoming or outgoing, Live monitoring of calls, easily install able,software based product.
www.ariatelecom.net
M-8929078103
Cloud Flight Booking Engine
Introduction
Flight Booking service made much easier and flexible with our Cloud Flight Booking Engine. Designed & Developed after thorough research and analysing of different available Flight Booking Engine in the industry. Our Engineers & Business Research departments have spent more than a year to make a better platform than existing.
IRIS (Intelligent Real estate Interface for Sales) - Flow DocumentAbhishekTVM
IRIS is a comprehensive booking management tool which brings all stakeholders on one common platform. It enhances the complete buying experience by providing complete transparency. It features inventory and channel partner management and intelligent payment gateway integration. Can be integrated to your LMS/ CRM and also to all your lead sourcing platforms.
MAF ICIMS™ - microsoft teams real time agent precence and call queues reportingMAF InfoCom
MAF ICIMS™ is a reporting and analytics solution for Unified Communication and Collaboration (UC&C) platforms and other data sources such as Session Border Controllers (SBC’s), Gateways, Trading Platforms, Turrents & Dealer Boards. It allows you to gain valuable business and technical insights through its reports, daily dashboards and historical trend monitors. Its flexible, user defined nature means you tell the software what you want to see instead of the software dictating to you what you will see.
The basic function of this system is to available the tender documents online to the customers and download the application forms. Daily many tenders will be released and the new tenders are updated so that customers can view them and if they are interested they can download the tender form.
GTM's remote software, Evolution, is a true web-based payroll software allowing unfettered access to your employee, payroll, and HR related data. GTM's Evolution is the most robust full-featured payroll software on the market offering scalability, flexibility, customization, security, and ease of use. You remain in control, while GTM handles all of the processing and compliance issues.
We describe the deployment and use of Globus Compute for remote computation. This content is aimed at researchers who wish to compute on remote resources using a unified programming interface, as well as system administrators who will deploy and operate Globus Compute services on their research computing infrastructure.
Globus Compute wth IRI Workflows - GlobusWorld 2024Globus
As part of the DOE Integrated Research Infrastructure (IRI) program, NERSC at Lawrence Berkeley National Lab and ALCF at Argonne National Lab are working closely with General Atomics on accelerating the computing requirements of the DIII-D experiment. As part of the work the team is investigating ways to speedup the time to solution for many different parts of the DIII-D workflow including how they run jobs on HPC systems. One of these routes is looking at Globus Compute as a way to replace the current method for managing tasks and we describe a brief proof of concept showing how Globus Compute could help to schedule jobs and be a tool to connect compute at different facilities.
Climate Science Flows: Enabling Petabyte-Scale Climate Analysis with the Eart...Globus
The Earth System Grid Federation (ESGF) is a global network of data servers that archives and distributes the planet’s largest collection of Earth system model output for thousands of climate and environmental scientists worldwide. Many of these petabyte-scale data archives are located in proximity to large high-performance computing (HPC) or cloud computing resources, but the primary workflow for data users consists of transferring data, and applying computations on a different system. As a part of the ESGF 2.0 US project (funded by the United States Department of Energy Office of Science), we developed pre-defined data workflows, which can be run on-demand, capable of applying many data reduction and data analysis to the large ESGF data archives, transferring only the resultant analysis (ex. visualizations, smaller data files). In this talk, we will showcase a few of these workflows, highlighting how Globus Flows can be used for petabyte-scale climate analysis.
E-commerce Application Development Company.pdfHornet Dynamics
Your business can reach new heights with our assistance as we design solutions that are specifically appropriate for your goals and vision. Our eCommerce application solutions can digitally coordinate all retail operations processes to meet the demands of the marketplace while maintaining business continuity.
Zoom is a comprehensive platform designed to connect individuals and teams efficiently. With its user-friendly interface and powerful features, Zoom has become a go-to solution for virtual communication and collaboration. It offers a range of tools, including virtual meetings, team chat, VoIP phone systems, online whiteboards, and AI companions, to streamline workflows and enhance productivity.
Large Language Models and the End of ProgrammingMatt Welsh
Talk by Matt Welsh at Craft Conference 2024 on the impact that Large Language Models will have on the future of software development. In this talk, I discuss the ways in which LLMs will impact the software industry, from replacing human software developers with AI, to replacing conventional software with models that perform reasoning, computation, and problem-solving.
Check out the webinar slides to learn more about how XfilesPro transforms Salesforce document management by leveraging its world-class applications. For more details, please connect with sales@xfilespro.com
If you want to watch the on-demand webinar, please click here: https://www.xfilespro.com/webinars/salesforce-document-management-2-0-smarter-faster-better/
Introducing Crescat - Event Management Software for Venues, Festivals and Eve...Crescat
Crescat is industry-trusted event management software, built by event professionals for event professionals. Founded in 2017, we have three key products tailored for the live event industry.
Crescat Event for concert promoters and event agencies. Crescat Venue for music venues, conference centers, wedding venues, concert halls and more. And Crescat Festival for festivals, conferences and complex events.
With a wide range of popular features such as event scheduling, shift management, volunteer and crew coordination, artist booking and much more, Crescat is designed for customisation and ease-of-use.
Over 125,000 events have been planned in Crescat and with hundreds of customers of all shapes and sizes, from boutique event agencies through to international concert promoters, Crescat is rigged for success. What's more, we highly value feedback from our users and we are constantly improving our software with updates, new features and improvements.
If you plan events, run a venue or produce festivals and you're looking for ways to make your life easier, then we have a solution for you. Try our software for free or schedule a no-obligation demo with one of our product specialists today at crescat.io
Software Engineering, Software Consulting, Tech Lead, Spring Boot, Spring Cloud, Spring Core, Spring JDBC, Spring Transaction, Spring MVC, OpenShift Cloud Platform, Kafka, REST, SOAP, LLD & HLD.
AI Pilot Review: The World’s First Virtual Assistant Marketing SuiteGoogle
AI Pilot Review: The World’s First Virtual Assistant Marketing Suite
👉👉 Click Here To Get More Info 👇👇
https://sumonreview.com/ai-pilot-review/
AI Pilot Review: Key Features
✅Deploy AI expert bots in Any Niche With Just A Click
✅With one keyword, generate complete funnels, websites, landing pages, and more.
✅More than 85 AI features are included in the AI pilot.
✅No setup or configuration; use your voice (like Siri) to do whatever you want.
✅You Can Use AI Pilot To Create your version of AI Pilot And Charge People For It…
✅ZERO Manual Work With AI Pilot. Never write, Design, Or Code Again.
✅ZERO Limits On Features Or Usages
✅Use Our AI-powered Traffic To Get Hundreds Of Customers
✅No Complicated Setup: Get Up And Running In 2 Minutes
✅99.99% Up-Time Guaranteed
✅30 Days Money-Back Guarantee
✅ZERO Upfront Cost
See My Other Reviews Article:
(1) TubeTrivia AI Review: https://sumonreview.com/tubetrivia-ai-review
(2) SocioWave Review: https://sumonreview.com/sociowave-review
(3) AI Partner & Profit Review: https://sumonreview.com/ai-partner-profit-review
(4) AI Ebook Suite Review: https://sumonreview.com/ai-ebook-suite-review
Code reviews are vital for ensuring good code quality. They serve as one of our last lines of defense against bugs and subpar code reaching production.
Yet, they often turn into annoying tasks riddled with frustration, hostility, unclear feedback and lack of standards. How can we improve this crucial process?
In this session we will cover:
- The Art of Effective Code Reviews
- Streamlining the Review Process
- Elevating Reviews with Automated Tools
By the end of this presentation, you'll have the knowledge on how to organize and improve your code review proces
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Need for Speed: Removing speed bumps from your Symfony projects ⚡️Łukasz Chruściel
No one wants their application to drag like a car stuck in the slow lane! Yet it’s all too common to encounter bumpy, pothole-filled solutions that slow the speed of any application. Symfony apps are not an exception.
In this talk, I will take you for a spin around the performance racetrack. We’ll explore common pitfalls - those hidden potholes on your application that can cause unexpected slowdowns. Learn how to spot these performance bumps early, and more importantly, how to navigate around them to keep your application running at top speed.
We will focus in particular on tuning your engine at the application level, making the right adjustments to ensure that your system responds like a well-oiled, high-performance race car.
AI Genie Review: World’s First Open AI WordPress Website CreatorGoogle
AI Genie Review: World’s First Open AI WordPress Website Creator
👉👉 Click Here To Get More Info 👇👇
https://sumonreview.com/ai-genie-review
AI Genie Review: Key Features
✅Creates Limitless Real-Time Unique Content, auto-publishing Posts, Pages & Images directly from Chat GPT & Open AI on WordPress in any Niche
✅First & Only Google Bard Approved Software That Publishes 100% Original, SEO Friendly Content using Open AI
✅Publish Automated Posts and Pages using AI Genie directly on Your website
✅50 DFY Websites Included Without Adding Any Images, Content Or Doing Anything Yourself
✅Integrated Chat GPT Bot gives Instant Answers on Your Website to Visitors
✅Just Enter the title, and your Content for Pages and Posts will be ready on your website
✅Automatically insert visually appealing images into posts based on keywords and titles.
✅Choose the temperature of the content and control its randomness.
✅Control the length of the content to be generated.
✅Never Worry About Paying Huge Money Monthly To Top Content Creation Platforms
✅100% Easy-to-Use, Newbie-Friendly Technology
✅30-Days Money-Back Guarantee
See My Other Reviews Article:
(1) TubeTrivia AI Review: https://sumonreview.com/tubetrivia-ai-review
(2) SocioWave Review: https://sumonreview.com/sociowave-review
(3) AI Partner & Profit Review: https://sumonreview.com/ai-partner-profit-review
(4) AI Ebook Suite Review: https://sumonreview.com/ai-ebook-suite-review
#AIGenieApp #AIGenieBonus #AIGenieBonuses #AIGenieDemo #AIGenieDownload #AIGenieLegit #AIGenieLiveDemo #AIGenieOTO #AIGeniePreview #AIGenieReview #AIGenieReviewandBonus #AIGenieScamorLegit #AIGenieSoftware #AIGenieUpgrades #AIGenieUpsells #HowDoesAlGenie #HowtoBuyAIGenie #HowtoMakeMoneywithAIGenie #MakeMoneyOnline #MakeMoneywithAIGenie
Top Features to Include in Your Winzo Clone App for Business Growth (4).pptxrickgrimesss22
Discover the essential features to incorporate in your Winzo clone app to boost business growth, enhance user engagement, and drive revenue. Learn how to create a compelling gaming experience that stands out in the competitive market.
May Marketo Masterclass, London MUG May 22 2024.pdfAdele Miller
Can't make Adobe Summit in Vegas? No sweat because the EMEA Marketo Engage Champions are coming to London to share their Summit sessions, insights and more!
This is a MUG with a twist you don't want to miss.
3. Agent login to CloudAgent to take Inbound calls Or to make Outbound calls.
Agent screen pops up with Customer details/History , from FreshDesk.
4. Agent becomes BUSY with Call control features on their login screen.
• Agents can modify/add Customer details on Screen pop up.
• Create a ticket can be done from the same page while Agents are on call.
• Agents can write Dispositions/Comments on FreshDesk OR in toolbar Disposition and
Save the call.
5. Once call is completed, the Call details are passed back to FreshDesk.
The same is observed in Tickets tab in side FreshDesk login
6. Agents while on the call with a caller:
• Can observe the caller details on the Screen pop up page.
• Can view Ticket history of the caller.
7. Admin can login to FreshDesk CRM directly and also observe the ticket
Details.
8. LIVE – Monitoring Dashboards – AGENT Details
Admin shall monitor Agents status Live – and can “Barge-in” to calls.
Admin can also observe Queue calls with Skill name.
9. LIVE – Monitoring Dashboards – Call Details
Admin shall monitor Call status Live
Admin can also observe Queue calls with Skill name and Caller number.
10. LIVE – Monitoring Graphical Dashboards – Agent Details
Admin shall monitor Call status Live
Hourly call summary and Agent Status is observed
Admin can also observe Queue calls with Skill name and Caller number.
11. LIVE – Monitoring Graphical Dashboards – Call Details
Admin shall monitor Agent Call status Live
Admin can use RELEASE/LOG OFF – buttons if needed.