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FREQUENCIES VARIABLES=x22 ORDER=ANALYSIS.Frequencies.docx
- 1. FREQUENCIES VARIABLES=x22 /ORDER=ANALYSIS. Frequencies Statistics X22 -- Satisfaction N Valid 325 Missing 1 X22 -- Satisfaction Frequency Percent Valid Percent Cumulative Percent Valid 3 22 6.7 6.8 6.8 4
- 2. 93 28.5 28.6 35.4 5 58 17.8 17.8 53.2 6 60 18.4 18.5 71.7 7 = Highly Satisfied 92 28.2 28.3 100.0 Total 325 99.7 100.0 Missing System 1 .3 Total 326
- 3. 100.0 FREQUENCIES VARIABLES=x22 /STATISTICS=MEAN MEDIAN MODE /ORDER=ANALYSIS. Frequencies Statistics X22 -- Satisfaction N Valid 325 Missing 1 Mean 5.33 Median 5.00 Mode 4 X22 -- Satisfaction Frequency Percent Valid Percent
- 4. Cumulative Percent Valid 3 22 6.7 6.8 6.8 4 93 28.5 28.6 35.4 5 58 17.8 17.8 53.2 6 60 18.4 18.5 71.7 7 = Highly Satisfied 92 28.2 28.3 100.0 Total 325 99.7 100.0
- 5. Missing System 1 .3 Total 326 100.0 FREQUENCIES VARIABLES=x22 /STATISTICS=MEAN MEDIAN MODE /BARCHART FREQ /ORDER=ANALYSIS. Frequencies Statistics X22 -- Satisfaction N Valid 325 Missing 1 Mean 5.33 Median
- 6. 5.00 Mode 4 X22 -- Satisfaction Frequency Percent Valid Percent Cumulative Percent Valid 3 22 6.7 6.8 6.8 4 93 28.5 28.6 35.4 5 58 17.8 17.8 53.2 6 60 18.4 18.5 71.7
- 7. 7 = Highly Satisfied 92 28.2 28.3 100.0 Total 325 99.7 100.0 Missing System 1 .3 Total 326 100.0 FREQUENCIES VARIABLES=x7 /STATISTICS=MEAN MEDIAN MODE /BARCHART FREQ /ORDER=ANALYSIS. Frequencies
- 8. Statistics X7 -- Self-Confident N Valid 325 Missing 1 Mean 4.70 Median 5.00 Mode 5 X7 -- Self-Confident Frequency Percent Valid Percent Cumulative Percent Valid 2 14 4.3 4.3 4.3 3 43 13.2 13.2 17.5
- 10. Total 326 100.0 FREQUENCIES VARIABLES=x12 /STATISTICS=MEAN MEDIAN MODE /BARCHART FREQ /ORDER=ANALYSIS. Frequencies Statistics X12 -- Friendly Employees N Valid 325 Missing 1 Mean 3.81 Median 4.00 Mode 5
- 11. X12 -- Friendly Employees Frequency Percent Valid Percent Cumulative Percent Valid Strongly Disagree 5 1.5 1.5 1.5 2 70 21.5 21.5 23.1 3 35 10.7 10.8 33.8 4 87 26.7 26.8 60.6 5 128 39.3 39.4
- 12. 100.0 Total 325 99.7 100.0 Missing System 1 .3 Total 326 100.0 FREQUENCIES VARIABLES=x17 /STATISTICS=MEAN MEDIAN MODE /BARCHART FREQ /ORDER=ANALYSIS. Frequencies Statistics X17 -- Attractive Interior
- 13. N Valid 325 Missing 1 Mean 4.64 Median 5.00 Mode 5 X17 -- Attractive Interior Frequency Percent Valid Percent Cumulative Percent Valid 2 6 1.8 1.8 1.8 3 45 13.8 13.8 15.7 4 77 23.6
- 15. FREQUENCIES VARIABLES=x22 /STATISTICS=STDDEV VARIANCE RANGE MINIMUM MAXIMUM /BARCHART FREQ /ORDER=ANALYSIS. Frequencies Statistics X22 -- Satisfaction N Valid 325 Missing 1 Std. Deviation 1.331 Variance 1.771 Range 4 Minimum 3 Maximum 7
- 16. X22 -- Satisfaction Frequency Percent Valid Percent Cumulative Percent Valid 3 22 6.7 6.8 6.8 4 93 28.5 28.6 35.4 5 58 17.8 17.8 53.2 6 60 18.4 18.5 71.7 7 = Highly Satisfied 92 28.2
- 17. 28.3 100.0 Total 325 99.7 100.0 Missing System 1 .3 Total 326 100.0 FREQUENCIES VARIABLES=x7 /STATISTICS=STDDEV VARIANCE RANGE MINIMUM MAXIMUM /BARCHART FREQ /ORDER=ANALYSIS. Frequencies
- 18. Statistics X7 -- Self-Confident N Valid 325 Missing 1 Std. Deviation 1.196 Variance 1.431 Range 5 Minimum 2 Maximum 7 X7 -- Self-Confident Frequency Percent Valid Percent Cumulative Percent Valid 2 14 4.3 4.3 4.3 3 43 13.2
- 20. Total 326 100.0 FREQUENCIES VARIABLES=x12 /STATISTICS=STDDEV VARIANCE RANGE MINIMUM MAXIMUM /BARCHART FREQ /ORDER=ANALYSIS. Frequencies Statistics X12 -- Friendly Employees N Valid 325 Missing 1 Std. Deviation 1.212 Variance 1.470
- 21. Range 4 Minimum 1 Maximum 5 X12 -- Friendly Employees Frequency Percent Valid Percent Cumulative Percent Valid Strongly Disagree 5 1.5 1.5 1.5 2 70 21.5 21.5 23.1 3 35 10.7 10.8 33.8 4 87 26.7
- 22. 26.8 60.6 5 128 39.3 39.4 100.0 Total 325 99.7 100.0 Missing System 1 .3 Total 326 100.0 FREQUENCIES VARIABLES=x17 /STATISTICS=STDDEV VARIANCE RANGE MINIMUM MAXIMUM /BARCHART FREQ /ORDER=ANALYSIS.
- 23. Frequencies Statistics X17 -- Attractive Interior N Valid 325 Missing 1 Std. Deviation 1.029 Variance 1.059 Range 5 Minimum 2 Maximum 7 X17 -- Attractive Interior Frequency Percent Valid Percent Cumulative Percent Valid 2 6 1.8
- 25. 100.0 Missing System 1 .3 Total 326 100.0 CROSSTABS /TABLES=x2 BY x32 /FORMAT=AVALUE TABLES /CELLS=COUNT /COUNT ROUND CELL. Crosstabs Case Processing Summary Cases Valid Missing
- 26. Total N Percent N Percent N Percent X2 -- Party Person * X32 -- Gender 325 99.7% 1 0.3% 326 100.0% X2 -- Party Person * X32 -- Gender Crosstabulation Count X32 -- Gender Total Male Female X2 -- Party Person 2 6 3 9 3 34 18 52
- 27. 4 87 41 128 5 64 33 97 6 11 16 27 Strongly Agree 6 6 12 Total 208 117 325 CROSSTABS /TABLES=x2 BY x32 /FORMAT=AVALUE TABLES /STATISTICS=CHISQ /CELLS=COUNT EXPECTED COLUMN /COUNT ROUND CELL. Crosstabs
- 28. Case Processing Summary Cases Valid Missing Total N Percent N Percent N Percent X2 -- Party Person * X32 -- Gender 325 99.7% 1 0.3% 326 100.0% X2 -- Party Person * X32 -- Gender Crosstabulation X32 -- Gender Total Male Female X2 -- Party Person 2
- 29. Count 6 3 9 Expected Count 5.8 3.2 9.0 % within X32 -- Gender 2.9% 2.6% 2.8% 3 Count 34 18 52 Expected Count 33.3 18.7 52.0 % within X32 -- Gender 16.3% 15.4% 16.0% 4
- 30. Count 87 41 128 Expected Count 81.9 46.1 128.0 % within X32 -- Gender 41.8% 35.0% 39.4% 5 Count 64 33 97 Expected Count 62.1 34.9 97.0 % within X32 -- Gender 30.8% 28.2% 29.8% 6
- 31. Count 11 16 27 Expected Count 17.3 9.7 27.0 % within X32 -- Gender 5.3% 13.7% 8.3% Strongly Agree Count 6 6 12 Expected Count 7.7 4.3 12.0 % within X32 -- Gender 2.9% 5.1% 3.7% Total Count
- 32. 208 117 325 Expected Count 208.0 117.0 325.0 % within X32 -- Gender 100.0% 100.0% 100.0% Chi-Square Tests Value df Asymptotic Significance (2-sided) Pearson Chi-Square 8.472a 5 .132 Likelihood Ratio 8.121 5 .150 Linear-by-Linear Association 3.435 1 .064 N of Valid Cases 325
- 33. a. 2 cells (16.7%) have expected count less than 5. The minimum expected count is 3.24. ONEWAY x9 BY x32 /STATISTICS DESCRIPTIVES /MISSING ANALYSIS. Oneway Descriptives X9 -- Buy New Products N Mean Std. Deviation Std. Error 95% Confidence Interval for Mean Minimum Maximum Lower Bound Upper Bound Male 208
- 34. 5.91 1.495 .104 5.71 6.12 1 7 Female 117 5.49 1.627 .150 5.19 5.79 2 7 Total 325 5.76 1.555 .086 5.59 5.93 1 7 ANOVA X9 -- Buy New Products Sum of Squares df Mean Square F Sig. Between Groups
- 35. 13.607 1 13.607 5.710 .017 Within Groups 769.673 323 2.383 Total 783.280 324 ONEWAY x24 BY x33 /STATISTICS DESCRIPTIVES /MISSING ANALYSIS /POSTHOC=SCHEFFE ALPHA(0.05). Oneway Descriptives X24 -- Likely to Recommend N Mean Std. Deviation
- 36. Std. Error 95% Confidence Interval for Mean Minimum Lower Bound Upper Bound No Children at Home 148 4.87 1.535 .126 4.62 5.12 1 1-2 Children at Home 95 4.72 1.478 .152 4.41 5.02 1 More Than 2 Children at Home 82 5.13 1.538 .170 4.80 5.47 1 Total
- 37. 325 4.89 1.523 .084 4.73 5.06 1 Descriptives X24 -- Likely to Recommend Maximum No Children at Home 7 1-2 Children at Home 7 More Than 2 Children at Home 7 Total 7 ANOVA X24 -- Likely to Recommend Sum of Squares df Mean Square F Sig. Between Groups 7.819 2 3.910
- 38. 1.693 .186 Within Groups 743.412 322 2.309 Total 751.231 324 Post Hoc Tests Multiple Comparisons Dependent Variable: X24 -- Likely to Recommend Scheffe (I) X33 -- Number of Children at Home (J) X33 -- Number of Children at Home Mean Difference (I-J) Std. Error Sig. 95% Confidence Interval Lower Bound
- 39. Upper Bound No Children at Home 1-2 Children at Home .156 .200 .738 -.34 .65 More Than 2 Children at Home -.263 .209 .456 -.78 .25 1-2 Children at Home No Children at Home -.156 .200 .738 -.65 .34 More Than 2 Children at Home -.418 .229 .190 -.98 .14 More Than 2 Children at Home No Children at Home .263 .209 .456 -.25 .78
- 40. 1-2 Children at Home .418 .229 .190 -.14 .98 Homogeneous Subsets X24 -- Likely to Recommend Scheffea,b X33 -- Number of Children at Home N Subset for alpha = 0.05 1 1-2 Children at Home 95 4.72 No Children at Home 148 4.87 More Than 2 Children at Home 82 5.13 Sig. .147 Means for groups in homogeneous subsets are displayed.
- 41. a. Uses Harmonic Mean Sample Size = 101.770. b. The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed. CORRELATIONS /VARIABLES=x22 x23 /PRINT=TWOTAIL NOSIG /STATISTICS DESCRIPTIVES /MISSING=PAIRWISE. Correlations Descriptive Statistics Mean Std. Deviation N X22 -- Satisfaction 5.33 1.331 325 X23 -- Likely to Return 4.53 1.148 325 Correlations X22 -- Satisfaction X23 -- Likely to Return
- 42. X22 -- Satisfaction Pearson Correlation 1 .584** Sig. (2-tailed) .000 N 325 325 X23 -- Likely to Return Pearson Correlation .584** 1 Sig. (2-tailed) .000 N 325 325 **. Correlation is significant at the 0.01 level (2-tailed). REGRESSION /MISSING LISTWISE /STATISTICS COEFF OUTS R ANOVA /CRITERIA=PIN(.05) POUT(.10) /NOORIGIN /DEPENDENT x22 /METHOD=ENTER x13 x14 x18 x21.
- 43. Regression Variables Entered/Removeda Model Variables Entered Variables Removed Method 1 X21 -- Speed of Service, X14 -- Large Size Portions, X18 -- Excellent Food Taste, X13 -- Fun Place to Eatb . Enter a. Dependent Variable: X22 -- Satisfaction b. All requested variables entered. Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate 1 .422a .178 .168 1.214 a. Predictors: (Constant), X21 -- Speed of Service, X14 -- Large Size Portions, X18 -- Excellent Food Taste, X13 -- Fun Place to Eat
- 44. ANOVAa Model Sum of Squares df Mean Square F Sig. 1 Regression 102.239 4 25.560 17.346 .000b Residual 471.534 320 1.474 Total 573.772 324 a. Dependent Variable: X22 -- Satisfaction b. Predictors: (Constant), X21 -- Speed of Service, X14 -- Large Size Portions, X18 -- Excellent Food Taste, X13 -- Fun Place to Eat
- 45. Coefficientsa Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) 1.898 .498 3.808 .000 X13 -- Fun Place to Eat .118 .079 .082 1.490 .137 X14 -- Large Size Portions .139 .057 .132 2.417 .016 X18 -- Excellent Food Taste
- 46. .234 .064 .191 3.673 .000 X21 -- Speed of Service .188 .034 .292 5.604 .000 a. Dependent Variable: X22 -- Satisfaction ANALYSIS OF MEANS 1. What is the mean for each (not combined) A) X7, B) X12, C) X17, and D) X22. Looking at the scale in the questionnaire explain fully what the mean tells us about each of those variables. For example, For X50 the mean is 7 which means that on average the respondents Strongly Agree that alcohol should be served at the restaurant (X50). 7 point likert scale 1 Strongly Disagree 2 Disagree
- 47. 3 Somewhat Disagree 4 Undecided 5 Somewhat Agree 6 Agree 7 Strongly Agree 2. Compare and contrast the means of two groups. Are males OR females less likely to buy a new product? Explain fully your conclusion. Don't guess. Support your answer by providing the mean that was computed. . 3. Correlation: Explain fully the concept of correlation between variables. Based on the questionnaire implemented and the SPSS outputs, does the Pearson Correlation reveal that there is a high or low correlation between the level of satisfaction and the likelihood to return to a favorite Mexican restaurant? What was the Pearson Correlation computed to be? For example .4, .6, .73, .85, or 1.0? Don't guess. Explain fully. . 4. What does the multiple regression reveal about the ability of fun, size, taste, and service to predict customer satisfaction? Don't guess. What are the beta coefficients for each? Explain fully.