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1. PMP EXAM
SAMPLE Q & A

2. You are managing a hardware design project in India with locally trained engineers but your client
is based in the U.S. You are unable to meet your client face-to-face and you cannot talk to your
client on the phone because of the different time zones. Instructions are sent via email but there is
a communications breakdown and your team fails to understand the messages. What is causing
this issue?
A. Poor message encoding
B. Poor message decoding
C. Noise
D. Medium
HINT: You are faced with a language problem between native and non-native English speakers.
Question

3. The correct answer is C.
This is an example of noise. The PMBOK Guide defines noise as "Anything that interferes with the
transmission and understanding of the message (e.g. distance, unfamiliar technology, or lack of
background information)". In this case the "noise" is the fact that your team members who are
local to India do not speak English as well as your customer. This interferes with the
understanding of the message.
Answer

4. All our questions are updated to the latest
A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) standard.
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