Slides from a session presented by Fadi Stephan from Kaizenko at the 2017 Global Scrum Gathering in San Diego, CA in May 2017. Also see the blog series on Fostering Self-Organizing Teams at https://www.kaizenko/fostering-self-organizing-teams Abstract: One of the 12 principles of the Agile manifesto states that “The best architecture, requirements, and designs emerge from self-organizing teams.” Why is that? and what exactly are self-organizing teams? How does a team become self-organizing? Teams that have always been used to command and control cannot suddenly become self-organizing overnight. Come to this session to learn what self-organizing really means. Understand the attributes of a self-organizing team and some of the challenges you face in getting your team there. Understand how to find the right balance between team learning and team empowerment vs. control? Leave with techniques to help you build and foster high performing self-organizing teams.

1. By Fadi Stephan
@FADISTEPHAN @KAIZENKOLLC
Fostering
Self-Organizing
Teams

2. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
MEET YOUR NEIGHBOR
Let’s get started:
• Chat with your neighbor
• Share your experience working on an
Agile team
• Do you believe you are on a self-
organizing team?
• What does a self-organizing team
mean to you?

3. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Truth
or
Myth?

4. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Bring a group of
individuals together
and you have a team

5. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Give a team a goal
to work towards and
you have a self-
organizing team

6. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
A self-organizing team
is self-managing and
therefore does not
need managers

7. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
• Technology Consultant,
Certified Scrum Trainer (CST)
and Agile Coach
• 20+ Years of Experience in
Software Development
• Co-organizer of the DC
Scrum User Group
Fadi Stephan

8. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Agile Manifesto
Individuals and interactions over Process and tools
Working software over Comprehensive documentation
Customer collaboration over Contract negotiation
Responding to change over Following a plan

9. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Principles Behind The Agile Manifesto
1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.
2. Welcome changing requirements, even late in development. Agile processes harness change for the
customer's competitive advantage.
3. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the
shorter timescale.
4. Business people and developers must work together daily throughout the project.
5. Build projects around motivated individuals. Give them the environment and support they need, and trust
them to get the job done.
6. The most efficient and effective method of conveying information to and within a development team is face-
to-face conversation.
7. Working software is the primary measure of progress.
8. Agile processes promote sustainable development. The sponsors, developers, and users should be able to
maintain a constant pace indefinitely.
9. Continuous attention to technical excellence and good design enhances agility.
10. Simplicity--the art of maximizing the amount of work not done--is essential.
11. The best architectures, requirements, and designs emerge from self-organizing teams.
12. At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior
accordingly.

10. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
- Fifth and eleventh of the Twelve Principles behind the Agile Manifesto
“Build projects around motivated
individuals. Give them the environment
and support they need, and trust them to
get the job done.”
“The best architectures, requirements, and
designs emerge from self-organizing
teams.”

11. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Super
Hyper
Productive
Teams

12. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
SHU – HA - RI

13. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
In shu, we repeat the forms and
discipline ourselves so that our
bodies absorb the forms that
our forebears created. We
remain faithful to these forms
with no deviation.
Aikido master Endō Seishirō shihan

14. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
In ha, once we have disciplined
ourselves to acquire the forms
and movements, we make
innovations. In this process the
forms may be broken and
discarded.
Aikido master Endō Seishirō shihan

15. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
In ri, we completely depart from the
forms, open the door to creative
technique, and arrive in a place
where we act in accordance with
what our heart/mind desires,
unhindered while not overstepping
laws.
Aikido master Endō Seishirō shihan

16. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Shu-Ha-Ri

17. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Dreyfus Model
of Skills
Acquisition

18. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Dreyfus Model
• Transcends reliance on rules
• Intuitive grasp of situation based on deep tacit knowledge
• Has vision of what is possible
• Uses analytical approaches in new situationsExpert
• Holistic view
• Prioritizes importance of aspects
• Perceived deviations from normal pattern
Proficient
• Coping with crowdedness
• Some perception of actions in relation to goals
• Deliberate planning
• Formulates routinesCompetent
• Limited situational perception
• All aspects treated separately with equal
importanceAdvanced Beginner
• Rigid adherence to rules
• No exercise of discretionary
judgementNovice
wikipedia.org/wiki/Dreyfus_model_of_skill_acquisition

19. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Situational
Leadership®

20. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Approach
Diagnose
Developmental
Level
Determine
Leadership
Approach
Apply
Approach and
Monitor
Development

21. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Diagnose Level

22. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Leadership Approach

23. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Tuckman Stages
of
Group Development

24. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Tuckman Model
Forming
Storming
Norming
Performing
http://wikipedia.org/wiki/Tuckman%27s_stages_of_group_development

25. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Drexler/Sibbet
Team
Performance
Model

26. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
http://concentrics.com/7-stages-developing-high-performance-team

27. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com

28. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com

29. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Cooking Soup

30. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Cooking Soup
Cool
Cook
BurnSolid
Gel
https://www.infoq.com/news/2008/08/coaching_teams

31. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Attributes
of a
Self-Organization

32. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Supportive
Context

33. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Goal

34. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Bounded
Authority

35. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Constraints

36. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Diverse
Skills

37. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Stability

38. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Evolve

39. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Attributes of a Self-Organizing Team
• Supportive Context
• Goal
• Bounded Authority
• Constraints
• Diverse Skills
• Stability
• Evolve

40. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Delegation Poker
from
Management 3.0

41. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Situational Leadership + RACI
http://www.slideshare.net/jurgenappelo/agile-management-authority-delegation
Situational Leadership
• Tell/Direct
• Sell/Coach
• Participate/Support
• Delegate
RACI Matrix
• Responsible
• Accountable
• Consulted
• Informed

42. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
• Delegation Poker
http://www.slideshare.net/jurgenappelo/agile-management-authority-delegation

43. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Delegation Poker

44. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Role of the
ScrumMaster
Angel Medinilla

45. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Progressive Delegation
ScrumMaster Progressive Delegation – review Angel Medinilla’s slides @
http://www.slideshare.net/proyectalis/developing-scrummasters (p.34)

46. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
ScrumDude
• New ScrumMaster
• Schedules
meetings
• Coordinates
activities
• Takes notes
http://www.slideshare.net/proyectalis/developing-scrummasters

47. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
ScrumMom
• Protects the team
• Removes impediments
• Identifies and resolves problems
• Avoids conflict
• Ensure tasks are assigned
• Follows progress closely
http://www.slideshare.net/proyectalis/developing-scrummasters

48. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
True ScrumMaster
• Empowers the team
• Helps the team be accountable and responsible
• Gets the team to move from coordinating and
cooperating to collaborating and performing
• Progressively delegates to the team
• Highlights problems and lets the team resolve them
• Ensures conflict remains constructive
• Focuses on learning and continuous improvement
http://www.slideshare.net/proyectalis/developing-scrummasters

49. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Agile Nirvana
Just show up and things magically happen!
http://www.slideshare.net/proyectalis/developing-scrummasters

50. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Summary
1. Shu-Ha-Ri
2. Dreyfus Model for Skills Acquisition
3. Situational Leadership
4. Tuckman Stages of Group Development
5. Drexler/Sibbet Team Performance Model
6. Soup Analogy
7. Attributes of a Self-Organizing Team
8. Delegation Board
9. Role of the ScrumMaser

51. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Questions?

52. Fostering Self-Organizing Teams @fadistephan | @kaizenkollc | kaizenko.com
Referenceshttp://martinfowler.com/bliki/ShuHaRi.html
http://alexchardin.com/story-autonomy-delegation-management30/
https://en.wikipedia.org/wiki/Aikido
https://en.wikipedia.org/wiki/Dreyfus_model_of_skill_acquisition
http://www.businessballs.com/leadership-theories.htm
https://en.wikipedia.org/wiki/Tuckman%27s_stages_of_group_development
http://concentrics.com/7-stages-developing-high-performance-team
http://www.slideshare.net/proyectalis/developing-scrummasters
https://www.infoq.com/articles/what-are-self-organising-teams
https://www.infoq.com/news/2008/08/coaching_teams
http://www.slideshare.net/jurgenappelo/agile-management-authority-delegation
https://www.youtube.com/watch?v=FA2hfkU34TQ
https://www.youtube.com/watch?v=AQXgb1_oSlU
https://www.youtube.com/watch?v=zvRbxzSkjuw
https://www.youtube.com/watch?v=yuHuSHoZlmk