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Creating High Performance Teams  By Greg Sievers February 2010
Learning Objectives ,[object Object],[object Object],[object Object],[object Object],GS Consulting LLC
Two fundamental questions? Where are we going? How will we get there? GS Consulting LLC
NBA Boston Celtic’s 1966 ,[object Object],[object Object],[object Object],[object Object],GS Consulting LLC
Where the Performance Goes August 2005  Harvard Business Review article titled “Turning Strategy  into Great Performance” ____________________________________________ GS Consulting LLC 63% Averaged Realized Performance 37% Averaged  Unrealized  Performance 5.2% Poorly communicated strategy 4.5% Actions required to execute not clearly defined 4.1% Unclear accountabilities for execution 3.7% Organizational silos and culture blocking execution 3.0% Inadequate  performance  monitoring 3.0% Inadequate consequences or rewards for failure or success 2.6% Poor senior leadership 1.9% Uncommitted leadership 0.7% Unapproved strategy
High Performance Team Model Team Effectiveness Performance Services & products meet or exceed performance standards Process Group maintains or enhances its ability to work Personal   Members needs are met Team Structure Clear goals Clearly-defined roles Sufficient time Effective  group culture Group norms Accountability Corp Culture Clear mission and shared vision Corp values Employee recognition Physical Environment Employee Empowerment Team Process Problem solving Decision making Conflict management Communication Boundary management Outcomes GS Consulting LLC Adapted from Roger Schwarz’s  The Skilled Facilitator
Corp Culture Clear mission and shared vision Corp values Employee recognition Physical Environment Employee Empowerment High Performance Team Model Team Effectiveness Performance Services & products meet or exceed performance standards Process Group maintains or enhances its ability to work Personal   Members needs are met Outcomes Team Structure Clear goals Clearly-defined roles Sufficient time Effective  group culture Group norms Accountability Team Process Problem solving Decision making Conflict management Communication Boundary management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],GS Consulting LLC Adapted from Roger Schwarz’s  The Skilled Facilitator
High Performance Team Model Team Effectiveness Performance Services & products meet or exceed performance standards Process Group maintains or enhances its ability to work Personal   Members needs are met Outcomes Team Process Problem solving Decision making Conflict management Communication Boundary management Corp Culture Clear mission and shared vision Corp values Employee recognition Physical Environment Employee Empowerment Team Structure Clear goals Clearly-defined roles Sufficient time Effective  group culture Group norms Accountability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],GS Consulting LLC Adapted from Roger Schwarz’s  The Skilled Facilitator
High Performance Team Model Team Effectiveness Performance Services & products meet or exceed performance standards Process Group maintains or enhances its ability to work Personal   Members needs are met Team Structure Clear goals Clearly-defined roles Sufficient time Effective  group culture Group norms Accountability Corp Culture Clear mission and shared vision Corp values Employee recognition Physical Environment Employee Empowerment Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],GS Consulting LLC Adapted from Roger Schwarz’s  The Skilled Facilitator
High Performance Team Model Team Effectiveness Performance Services & products meet or exceed performance standards Process Group maintains or enhances its ability to work Personal   Members needs are met Team Structure Clear goals Clearly-defined roles Sufficient time Effective  group culture Group norms Accountability Corp Culture Clear mission and shared vision Corp values Employee recognition Physical Environment Employee Empowerment Team Process Problem solving Decision making Conflict management Communication Boundary management Outcomes Team Effectiveness Performance Services & products meet or exceed performance standards Process Group maintains or enhances its ability to work Personal  Members needs are met GS Consulting LLC Adapted from Roger Schwarz’s  The Skilled Facilitator
High Performance Team Assessment  (HPTA) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],GS Consulting LLC
Client’s Culture/Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],GS Consulting LLC
Client’s Culture/Tools   (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],GS Consulting LLC
Communication/Feedback Challenges ,[object Object],[object Object],[object Object],[object Object],GS Consulting LLC
Recommendations ,[object Object],[object Object],[object Object],[object Object],[object Object],GS Consulting LLC
Recommendations (cont.) ,[object Object],[object Object],[object Object],[object Object],GS Consulting LLC
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],GS Consulting LLC
Some Resources http:// www.odnoregon.org / http://www.margaretwheatley.com/articles/emergence.html http://introtochangewithoutmigraines.ning.com/ http:// www.managementhelp.org/grp_skll/theory/theory.htm   Greg Sievers  GS Consulting LLC  g. C 503-833-2016  [email_address] GS Consulting LLC http://extraordinarygroups.com/ http://www.schwarzassociates.com/ http://www.tnellen.com/ted/tc/schein.html

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Creating High Performance Teams Final

  • 1. Creating High Performance Teams By Greg Sievers February 2010
  • 2.
  • 3. Two fundamental questions? Where are we going? How will we get there? GS Consulting LLC
  • 4.
  • 5. Where the Performance Goes August 2005 Harvard Business Review article titled “Turning Strategy into Great Performance” ____________________________________________ GS Consulting LLC 63% Averaged Realized Performance 37% Averaged Unrealized Performance 5.2% Poorly communicated strategy 4.5% Actions required to execute not clearly defined 4.1% Unclear accountabilities for execution 3.7% Organizational silos and culture blocking execution 3.0% Inadequate performance monitoring 3.0% Inadequate consequences or rewards for failure or success 2.6% Poor senior leadership 1.9% Uncommitted leadership 0.7% Unapproved strategy
  • 6. High Performance Team Model Team Effectiveness Performance Services & products meet or exceed performance standards Process Group maintains or enhances its ability to work Personal Members needs are met Team Structure Clear goals Clearly-defined roles Sufficient time Effective group culture Group norms Accountability Corp Culture Clear mission and shared vision Corp values Employee recognition Physical Environment Employee Empowerment Team Process Problem solving Decision making Conflict management Communication Boundary management Outcomes GS Consulting LLC Adapted from Roger Schwarz’s The Skilled Facilitator
  • 7.
  • 8.
  • 9.
  • 10. High Performance Team Model Team Effectiveness Performance Services & products meet or exceed performance standards Process Group maintains or enhances its ability to work Personal Members needs are met Team Structure Clear goals Clearly-defined roles Sufficient time Effective group culture Group norms Accountability Corp Culture Clear mission and shared vision Corp values Employee recognition Physical Environment Employee Empowerment Team Process Problem solving Decision making Conflict management Communication Boundary management Outcomes Team Effectiveness Performance Services & products meet or exceed performance standards Process Group maintains or enhances its ability to work Personal Members needs are met GS Consulting LLC Adapted from Roger Schwarz’s The Skilled Facilitator
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. Some Resources http:// www.odnoregon.org / http://www.margaretwheatley.com/articles/emergence.html http://introtochangewithoutmigraines.ning.com/ http:// www.managementhelp.org/grp_skll/theory/theory.htm Greg Sievers GS Consulting LLC g. C 503-833-2016 [email_address] GS Consulting LLC http://extraordinarygroups.com/ http://www.schwarzassociates.com/ http://www.tnellen.com/ted/tc/schein.html

Editor's Notes

  1. Welcome participants Review my background Background of teams – needed to get most work done ??? I want to have you think about a time when you were truly on an outstanding team. Could have been school sports or a project at work. What were some of the characteristics? EVALUATION QUESTIONS: The roundtable format was appropriate for a (Roundtable or dinner meeting ) The overall dinner presentation met my expectations. The roundtable discussion was professionally relevant The facilitator kept the discussion on topic. The facilitator kept the discussion moving forward. The facilitator clearly communicated the process for the evening. The facility for the dinner and roundtable discussion was excellent.
  2. I watched these guys be one of the best overall basketball teams in history. What made them so good, so effective?