The document discusses how organizations can manage change through understanding key aspects of the organization including its mission, objectives, customers, and ensuring all information about people, processes, and technology is connected. It advocates that organizations must be adaptable to change and highlights several principles for modeling business processes and information systems in a coherent manner. The DEMO methodology presented focuses on communication being essential for organizational functioning and agreement creation between employees, customers, and suppliers.

1. The world as we know is changing rapidly...
Not an era of change but a change of era
“times in history when
something…happened
in mathematics
that…changed the way
ordinary people think
about their lives.”

2. The first step to
challenge your
organization is to
know your
organization
Mission/
Vision
Objectives
Cotrols
Time
performance
customers
Competition
People
Costs
Products/
Services
But what does change mean to you of your
organization …?
Adapt
Adjust
Modify
Innovate
Develop
Advance

3. ‘It is not the strongest
of the species that
survives, nor the most
intelligent that survives.
It is the one that is most
adaptable to change’
Charles Darwin
How to maneuver and steer your organization
through various transitions and feel Comfortable?
organization
Tech facts
Political/
Legal
facts
Economic
al facts
Demographi
cal facts
Social
facts
Ecological
facts

4. Change to improve & make a difference
To improve is to
change....
To be perfect is to
change often
Winston Curchill

5. To improve is to
change....
To be perfect is to
change often
Winston Curchill
In our vision an organization can only change when
all information about people, process and
technology is connected
Technology
People
Process

6. 607-04-2016
An organization is a
commitment of a group of
people working together, to
reach common goals and
objectives
Understanding the definition of an organization

7. DEMO methodology is consistent and coherent
Paradigm: a functional model can differs from a construction model
designed
User experience

8. The essence of business is communication
What
Construction Model
Process Model
Action Model
State ModelSMPM
AM
CM
Who
How
Information
Action
Communication
communication is
the thread of which
organization is woven
Prof. Dr. ir. Jan Dietz

9. actors
transactions
business
processes
business events
business objects
business facts
Construction Model
Process Model
Action Model
State ModelSMPM
AM
CM
PRODUCT
work instructionsbusiness rules
PROSESS
The integrated essential model

10. Actor Role
Responsibilities
Competences
authorization
Actor Rol
T1
System
Structure
Construction
Processes
request promise
stateaccept Responsibilities
Competences
authorization
Universal cooperation pattern

11. Organization : is a social system with a scientific/
mathematic correct and proven universal pattern
System Behavior
Structure
Construction
Process
Systems causes a certain behavior
Behavior is key for the system success
Conscious, planned behavior
norms
values
experiences
emotions
Unconscious, automatic behavior

12. DEMO methodology
DEMO is a methodology for designing, organizing and linking organizations.
Central concept is the "communicative action": communication is considered
essential for the functioning of organizations. Agreements between employees,
customers and suppliers are indeed created to communicate. The same is true for the
acceptance of the results supplied.
The DEMO methodology is based on the following principles:
• The essence of an organization is that it consists of people with authority and responsibility
to act and negotiate.
• The modeling of business processes and information systems is a rational activity, which
leads to uniformity.
• Information Protection models should be for all concerned. Understandable
• Information should psychonomic to 'fit' with their users.
The DEMO methodology provides a coherent understanding of communication,
information, action and organization. The scope is here shifted from
"Information Systems Engineering" to "Business Systems Engineering",
with a clear understanding of both the information and the central organizations.

13. Organization and people
steering
managing
conduction
Business processes enable companies vision and strategy

14. Management perspective
• De we really know how work actually get done?Understanding
• Is the intellectual capital embedded in our processes secure?Documentation
• Are we continuously improving organization performance?
• Are we continuously improving product or services?Innovation
• Do we have control over the things that really matter?Control
• Are our operations suitable transparent and auditable?Transparency
• Are we meeting all of our obligations?
• Are we in compliance with legislation and regulations and governance
policies
Compliance
• Are we making the most of time, money and opportunities?Productivity
• Are we able to respond to demands and opportunitiesAgility
• Are our customers and staff happy enoughSatisfaction
• How is our interaction with our customers ?Communication

15. Business
Unit
process
Business
Unit
Business
Unit
Business
Unit
Business
Unit
Business
Unit
Business Process Management must consider the whole End to End
process to avoid local optimization and negative overall effects
Traditional org. “silo”view Process centric organization
process
process
process

16. visibility and control of your business processes is key?
Analyze
Design
Implement
Run/Monitor

17. Analyze
Design
Implement
Run/Monitor
1. Analyze
 Identify business goals and define
requirements for an existing or new
processes.
 Perform strategic process analyses
 Identify best practices
 Analyze AS-IS process
 Prioritize improvement areas and
perform scoping
2. Design
 Design TO-BE process.
 Estimate impact of alternative on
KPI’s/PPI’s
 Estimate impact on resource allocation
4. Run/Monitor
 Execute the business process
 Measure and monitor the business
process
 Gather and analyze variances
 Perform consequence
 Initiate a business process optimization
3. Implement
 Prepare for and perform the
implementation project.
 Enable measurement of KPI’s/PPI’s
 Performance change management and
established process ownership
 Roll-out the process
 Publish process model and related
content

18. Formetis Solutions
Business
Process
Value Analysis
Business Process
Application
(CIAO! App)
Case Management
Suite
Implement,
measure
&
Analyze
Steer
&
Optimize
Design
&
validate

19. CMS
BPA(Ciao! app)
BPVA
efficiency
effectiveness
overview
compliance
validated
reduce Business Stress
Proven
Model driven Development
costtime
performanceperformance
time

20. Organization & management Benefits
1. Re-establishing people as the ‘pearls’ of your
organization
2. Unequaled deep and coherent insight in your
organization
3. Stable, complete, concise and precise models of its
essence.
4. Ideal starting point for all re-design and re-engineering
5. Full transparency of authorities and responsibilities
6. Keeping control over the most complex change initiatives
7. Unequaled reduction of model complexity (> 95%)
8. Unequaled return on modeling effort (5-10 times higher)

21. Organization & management Benefits
1. Improve process performance
2. Improve compliance & regulatory
control and traceability
3. Manage operational risks
4. Improve scalability and planning
5. Easier auditing
6. Keep content fresh
7. Dynamic resourcing
• Configuration discovery
• Issue tracking
• Waist reduction
• Change management
• Capacity management
• ..

22. 22
ForMetis are enterprise engineers: apply the discipline of enterprise engineering
ForMetis designs enterprises and builds tailor made information systems for demanding
professional customers for the production of (financial) services
ForMetis participates actively in research and development of enterprise engineering with
academic and professional partners, bridge academic & professional world
ForMetis develops the DEMO Engine and the Enterprise Operating System
support for Blockchain technology
ForMetis Activities and Partnerships