An order letter is a formal business letter used to request goods or services. It should include the recipient's name and address, the date, a polite request to fulfill the order by providing details of the items or services needed, instructions on billing the purchase to the customer's account, and an expression of appreciation for prompt delivery. The letter serves to officially place an order and provide billing information for processing the transaction.

1. NAME: REINALYNE F. IGNACIO
SUBJECT: EFFECTIVE WRITING
TOPIC: FORMAL AND INFORMAL LETTERS
Business Letters
A business letter is more formal than a personal letter. It should have a margin of at least one
inch on all four edges. It is always written on 8½"x11" (or metric equivalent) unlined stationery.
There are six parts to a business letter.
1. The Heading. This contains the return address (usually two or three lines) with the date on
the last line.
2. The Inside Address. This is the address you are sending your letter to. Make it as complete
as possible. Include titles and names if you know them.
This is always on the left margin. If an 8½" x 11" paper is folded in thirds to fit in a standard 9"
business envelope, the inside address can appear through the window in the envelope.
An inside address also helps the recipient route the letter properly and can help should the
envelope be damaged and the address become unreadable.
Skip a line after the heading before the inside address. Skip another line after the inside
address before the greeting.
3. The Greeting. Also called the salutation. The greeting in a business letter is always formal.
It normally begins with the word "Dear" and always includes the person's last name.
It normally has a title. Use a first name only if the title is unclear--for example, you are writing to
someone named "Leslie," but do not know whether the person is male or female. For more on
the form of titles, see Titles with Names.
The greeting in a business letter always ends in a colon. (You know you are in trouble if you get
a letter from a boyfriend or girlfriend and the greeting ends in a colon--it is not going to be
friendly.)
4. The Body. The body is written as text. A business letter is never hand written. Depending on
the letter style you choose, paragraphs may be indented. Regardless of format, skip a line
between paragraphs.
Skip a line between the greeting and the body. Skip a line between the body and the close.
5. The Complimentary Close. This short, polite closing ends with a comma. It is either at the
left margin or its left edge is in the center, depending on the Business Letter Style that you use.
It begins at the same column the heading does.
The block style is becoming more widely used because there is no indenting to bother with in
the whole letter.

2. 6. The Signature Line. Skip two lines (unless you have unusually wide or narrow lines) and
type out the name to be signed. This customarily includes a middle initial, but does not have to.
Women may indicate how they wish to be addressed by placing Miss, Mrs., Ms. or similar title in
parentheses before their name.
The signature line may include a second line for a title, if appropriate. The term "By direction" in
the second line means that a superior is authorizing the signer.
The signature should start directly above the first letter of the signature line in the space
between the close and the signature line.
Business Letter Styles
The following pictures show what a one-page business letter should look like. There are three
accepted styles. The horizontal lines represent lines of type. Click your mouse pointer on any
part of the picture for a description and example of that part.
Semi block Style
Modified Block Style
Block
Style
An application letter is merely another name for a cover letter , the official business letter often
included with a job application and/or resume and sent to a prospective employer. Although
application letters are generally considered optional components of applying for a job, more and
more frequently, employers are singling out those who actually take the time to write an
application letter as their top picks.

3. A resume is a written document that lists your work experience, skills, and educational
background. It is used as a marketing tool for job seekers.
A resignation letter is a letter formally advising your employer that you are leaving your job. A
resignation letter can help you maintain positive relationship with your employer, while paving
the way for you to move on.
TYPE OF FORMAL LETTER:
 Letter of excuse
An excuse letter is written to inform absence of a student from school. The letter has to clearly
mention the reason of absence. This letter is an important document and should be drafted
carefully. In the letter you have to mention the date of absence, reason and when the student
will be joining the classes. In an office too, you have to write an excuse letter. The letter can be
written after availing a leave or before taking a leave.
If you write this type of letter, it shows your professionalism. You understand the importance of
time and you are ready to finish the pending work due to your absence. All these feeling can be
expressed through an excuse letter. The letter has to be short and direct. The letter should
specify the reason of absence in the very beginning. The tone used in the letter should be soft
and polite.
April 11, 2008
Ms. Lennith Bonifacio
Personnel Manager
Petron Corporation
Limay, Bataan
Dear Ms. Bonifacio:
Please excuse me for being absent on April 14 and 15 because I will be preparing for my three topics proposal and also
panel defense in my subject Research Method as the final requirements in Master’s Degree.
Thank you for your kind consideration.
Sincerely yours,
Rose Mary Passion
Attested by:
Marianne Cruz
Instructor
 Cover Letter

4. A cover letter is a document sent with your resume to provide additional information on your
skills and experience.
Thomas K Eden,
32 S Riverview,
Ogden, Iowa 50113,
(515) 555-7998.
Date: 26th June, 2007.
Jack Richardson,
Din, ABC college.,
323 South Avon Drive,
Milton, NY 10945,
(914) 555-2909.
Dear Mr. Richardson,
First I would like to thank you for taking the time to review my resume. I am looking to use my degree in Elementary Education
along with my Concentration in Sociology. Prevention Educator position is the post for which I am applying, which is an
alternative way to a traditional teaching position.
I am working as a student teacher in XXX college. There I have an opportunity to work with children and adults of all ages. I also
worked as a substitute teacher in local districts, as a Museum Educator, and as the assistant trainer at a local riding stable.
I am interested to develop my career which allows me to continue working with people in different ways. I believe that I am
qualified for the position you are trying to fill.
Please let me know, if I can provide you with any further information on my qualification and background. I look forward to
hearing from you. I can be reached at 147-444-7878 or via email at aaa@cccc.com. Again, I appreciate you taking the time to
review my resume.
Sincerely,
Thomas K Eden.
Enclosure Resume.
A cover letter typically provides detailed information on why are you are qualified for the job you
are applying for. Effective cover letters explain the reasons for your interest in the specific
organization and identify your most relevant skills or experiences.
 Request Letter
Request letter is written to ask for information from corporation or individual as well as
request letter is prepared to send a request to someone for specific action such as change in
decision, increase in salary etc. Request letter is a formal letter used almost in all fields of life.
Request letters contain basic details such as your name, recipient name, recipient address and
contact details. Body of request letter contains purpose of writing request letter, your required
favor and reason of requiring this favor. For request letter close attention to spelling and
grammar is important but while writing you need to be concise so try to keep your request letter
to the point. While writing request letter you should keep your tone humble and polite because
you are going to request someone to take your desired action.

5. Anne Jones,
Project Leader,
Data Bank Solutions Ltd,
Birmingham.
Richard Anderson,
HR-Accounts,
Data Bank Solutions Ltd,
Birmingham.
14th July, ’08.
Dear Mr. Anderson,
This is with reference to my (May) salary. I regret to bring to your notice that the salary due to me for the said month has not been
credited into my account.
I request you to kindly look into the matter and credit my salary as early as possible.
Looking forward to your cooperation.
Thanking You,
Sincerely,
Anna Jones
 Order Letter
Letters dealing with orders and payments for merchandise form a bulk of business activity.
August 6, 2001
Mr. Joey Yasuke
#415 Greenhills Street
San Fernando, Pampanga
Dear Mr. Yasuke:
Will you kindly send me two of the portable lunch boxes – order number 2b36 – as advertised in Daily Inquirer of
yesterday, August 5. Please charge this purchase to my account.
I shall especially appreciate your usual prompt delivery, as I plan to give one of the lunch boxes to my daughter,
who is leaving on a vacation within three days. One is to be delivered to me at my address, above, and the other
to 124 Meadow Street, San Juan, Pampanga.
Very truly yours,
Abelina dela Cruz

6. Informal Letter
A letter is ‘a missive communication in writing, addressed to a person or body of
persons;
Typical informal contexts are writing to family members, relatives and friends, and love
letters.
Structure of a Personal Letter
1. Date – This is the date when the letter is written
2. Greetings and Name of Recipient – The greeting usually starts with the word ‘Dear’
followed by the given name of the recipient or relationship and it ends with a comma.
Two examples are shown: ‘Dear Ronald,’ ‘Dear Uncle,’.
3. Introduction – This is the opening of a letter. It may include greetings like ‘How are
you?’. Sometimes, you may refer to a previous letter.
4. Body – This is the main body of the letter. It includes the message that the writer wants
to tell the recipient. It is often divided into paragraphs.
5. Closure – This part indicates the letter is going to end. The writer may ask the recipient
to reply here.
6. Complimentary Close – This short expression includes a few words on one line. It ends
with a comma. Some examples are shown below.
‘Yours sincerely,’ ‘Best regards,’ ‘Love,’
7. Signature – the signature of the writer
Language Use in an Informal Letter
1. Formality and Accuracy – Formal and accurate grammar and spelling are expected,
depending on the relationship between the writer and the recipient.
2. Style – Language use may be personal. For example, first and second person pronouns may
be frequently used.
Below are sample letters:
o Welcome Letter
o Letter of Appreciation
o Apology Letter
o Collection Letter
o Invoice Letter Template
o Letter of Invitation
o Marketing Letter
o Letter of rejection
Friendly Letter Format

7. Return Address Line 1 1
Return Address Line 2
Dear Name of Recipient, 3 Date (Month Day, Year) 2
Body Paragraph
1..................................................................
....................................................................
..................
Body Paragraph
2..................................................................
....................................................................
..................
Body Paragraph
3..................................................................
....................................................................
..................4
Closing (Sincerely...), 5
Signature 6
P.S. 7
506 Country Lane
North Baysville, CA 53286
Dear Susan, July 16, 2007
It feels like such a long time since the last time
I saw you. I know it's only been several weeks
since I saw you. So far my summer has been
great!
I spend my all my weekends at the beach. I am getting a nice tan and you can
no longer say I am paler than you. I have been playing lots of volleyball, surfing and
building a nice collection of sea shells. Just this past weekend I took second place in
a sandcastle building contest!
On the weekdays I work. I drive an ice cream truck around and sell ice cream to
the kids. It is so cool. It is a combination of the two things I love most, ice cream and
kids. The pay isn't too great but I love the job so much.
I hope the summer's been going well for you too. There's only a month and a
half left in summer vacation and after that it's back to school. Would you like to meet

8. up some time to before school starts?
Your friend,
Signature
P.S. John Austin says hi.