Alan Masterton discusses the challenges and opportunities for facilities management (FM) in higher education. He notes that higher education is a large global business experiencing high growth. FM must understand and support the overall objectives of higher education institutions to enable them to participate fully in corporate decisions. To be successful, FM needs to shift from building management to integrated service management, aligning services better to client needs and leveraging partnerships with IT and HR. This will allow FM to support key priorities like recruitment, productivity, e-learning and institutional profiling.
Get Into Energy Career Pathways for Skilled Utility TechniciansPAPartners
The document describes a pathways model for skilled utility technician careers in the energy industry. The model focuses on outreach and career coaching, career pathways curriculum with stackable credentials, and employer collaboration. It provides a roadmap for students and workers to enter and advance in energy careers through targeted recruitment, education programs aligned with industry needs, and partnerships between educators and employers.
This document is a request for proposals from institutions to host and manage logistics for two study exchange programs between universities in Afghanistan and the United States. The first program involves 15 participants from Shaheed Rabani Educational University in Afghanistan visiting a U.S. institution to receive training on curriculum development, pedagogy, and program assessment for a Master's in Educational Leadership and Management. The second program involves 9 participants from Kabul Polytechnic University visiting a U.S. institution for training on instructional techniques and workforce development for an Associate Degree in Information Technology. Proposals are due by September 30th and should include detailed logistical plans, experience hosting similar programs, staffing plans, and budgets. The award will be made based on
The document discusses the development of a national qualifications framework in the UAE called the QFEmirates. It provides context on the international trend of implementing national qualifications frameworks and outlines the key benefits of the QFEmirates, which include providing improved access to education and training opportunities, recognition of prior learning, and alignment with international frameworks. The QFEmirates is described as having three levels - levels, learning outcomes, and qualification types. It also integrates core life skills and allows for recognition of formal, non-formal and informal learning through its approach.
Coolecting and Assesing Community-Related DataJM Antonio
This document discusses collecting and assessing community data for curriculum development. It covers labor supply and demand, projecting costs for new and expanded vocational programs, and identifying available resources including funds, facilities, equipment, human resources, and cooperative training stations. Determining these factors is essential for developing curriculums that meet the needs of the community by preparing students for available jobs.
This document discusses strategic resources and capabilities that are important for e-learning providers to achieve competitive advantage. It proposes a theoretical framework where an e-learning provider's acquisition of management expertise, technological, and organizational resources and capabilities can lead to competitive advantage through student satisfaction, continuous improvement, and interactions. The document reviews literature on e-learning, resources and capabilities, and competitive advantage. It then discusses the resources and capabilities conceptually needed by the School of Distance Education at Universiti Sains Malaysia for their e-learning program and proposes hypotheses to test the theoretical framework.
This presentation discusses an investment in student housing properties. It highlights compelling market dynamics such as growing college enrollments, constrained university housing budgets, and aging on-campus housing stock. It also summarizes the company's modern and well-located portfolio, its track record of growth, and experienced management team. Key details include over 5,000 beds across 27 properties with a young average age and high occupancy.
National education systems are facing extensive reforms due to changing needs of societies and businesses. Growing middle classes are demanding higher quality education for their children. There is also increasing global demand for vocational upskilling and entrepreneurship training as jobs require continuous learning. Finnish companies have opportunities in consulting, curriculum development, teacher training, vocational education, and public-private partnerships to support reforms in markets like Central/Eastern Europe, Asia, Latin America, and the Middle East.
This study aimed to identify the professional competency training needs of agricultural extension agents in Kenya given changing trends in agriculture. A survey of 440 extension agents found the highest training needs were in management skills, communication and information technology, instructional skills, and cross-cutting issues. Training needs varied between public and private extension agents as well as between frontline workers and subject matter specialists. The study recommends integrating competency training in undergraduate education and in-service training programs to better equip agents for agricultural extension work.
Get Into Energy Career Pathways for Skilled Utility TechniciansPAPartners
The document describes a pathways model for skilled utility technician careers in the energy industry. The model focuses on outreach and career coaching, career pathways curriculum with stackable credentials, and employer collaboration. It provides a roadmap for students and workers to enter and advance in energy careers through targeted recruitment, education programs aligned with industry needs, and partnerships between educators and employers.
This document is a request for proposals from institutions to host and manage logistics for two study exchange programs between universities in Afghanistan and the United States. The first program involves 15 participants from Shaheed Rabani Educational University in Afghanistan visiting a U.S. institution to receive training on curriculum development, pedagogy, and program assessment for a Master's in Educational Leadership and Management. The second program involves 9 participants from Kabul Polytechnic University visiting a U.S. institution for training on instructional techniques and workforce development for an Associate Degree in Information Technology. Proposals are due by September 30th and should include detailed logistical plans, experience hosting similar programs, staffing plans, and budgets. The award will be made based on
The document discusses the development of a national qualifications framework in the UAE called the QFEmirates. It provides context on the international trend of implementing national qualifications frameworks and outlines the key benefits of the QFEmirates, which include providing improved access to education and training opportunities, recognition of prior learning, and alignment with international frameworks. The QFEmirates is described as having three levels - levels, learning outcomes, and qualification types. It also integrates core life skills and allows for recognition of formal, non-formal and informal learning through its approach.
Coolecting and Assesing Community-Related DataJM Antonio
This document discusses collecting and assessing community data for curriculum development. It covers labor supply and demand, projecting costs for new and expanded vocational programs, and identifying available resources including funds, facilities, equipment, human resources, and cooperative training stations. Determining these factors is essential for developing curriculums that meet the needs of the community by preparing students for available jobs.
This document discusses strategic resources and capabilities that are important for e-learning providers to achieve competitive advantage. It proposes a theoretical framework where an e-learning provider's acquisition of management expertise, technological, and organizational resources and capabilities can lead to competitive advantage through student satisfaction, continuous improvement, and interactions. The document reviews literature on e-learning, resources and capabilities, and competitive advantage. It then discusses the resources and capabilities conceptually needed by the School of Distance Education at Universiti Sains Malaysia for their e-learning program and proposes hypotheses to test the theoretical framework.
This presentation discusses an investment in student housing properties. It highlights compelling market dynamics such as growing college enrollments, constrained university housing budgets, and aging on-campus housing stock. It also summarizes the company's modern and well-located portfolio, its track record of growth, and experienced management team. Key details include over 5,000 beds across 27 properties with a young average age and high occupancy.
National education systems are facing extensive reforms due to changing needs of societies and businesses. Growing middle classes are demanding higher quality education for their children. There is also increasing global demand for vocational upskilling and entrepreneurship training as jobs require continuous learning. Finnish companies have opportunities in consulting, curriculum development, teacher training, vocational education, and public-private partnerships to support reforms in markets like Central/Eastern Europe, Asia, Latin America, and the Middle East.
This study aimed to identify the professional competency training needs of agricultural extension agents in Kenya given changing trends in agriculture. A survey of 440 extension agents found the highest training needs were in management skills, communication and information technology, instructional skills, and cross-cutting issues. Training needs varied between public and private extension agents as well as between frontline workers and subject matter specialists. The study recommends integrating competency training in undergraduate education and in-service training programs to better equip agents for agricultural extension work.
MBA (Logistics & Supply Chain Management) program for working
professionals offered by the University of Petroleum & Energy Studies (UPES) is a direct fall out of interaction with
industry captains who expressed the need of a focused and specialized course that would provide an understanding of the changing business environment across the entire logistics value chain.
The document outlines Malaysia's 10th Malaysia Plan to develop and retain a first world talent base through revamping the education system to raise student outcomes, raising Malaysians' skills to increase employability, and reforming the labor market. Key strategies include ensuring every child succeeds in school, holding schools accountable for student performance, investing in great school leaders, and attracting and developing top teaching talent. The goals are to mainstream technical education, upgrade tertiary education, and enhance graduate competencies to achieve a globally competitive innovation-led economy with top talent.
This document discusses determinants of flight training performance in Kenya aviation training institutes. It finds that resource availability has the highest contribution to pilot training performance. Effective training requires sufficient infrastructure, government support, access to instructional materials and technology, and modern aircraft. Instructors also play an important role by motivating students and maintaining a safety culture. Instructors need to adopt advanced training delivery methods to create an embodied, situated learning environment conducive to skill development. The document also discusses challenges facing flight schools in Kenya such as unpredictable weather, lack of spare parts, inadequate resources, unqualified instructors, lack of regulations, and inadequate airport facilities.
The CATS Pilot Project aimed to improve progression rates for part-time college learners and provide credit transfer opportunities between part-time professional courses. It developed a unified regional higher vocational education prospectus across colleges in southeast London and northwest Kent detailing credit transfer agreements and information about course fees and loans. The project piloted a "Building on Competence" course to help learners reflect on past experiences and qualifications to gain higher education credits. The prospectus and pilot programs helped provide clearer pathways for working learners to progress in their education.
Coaching classes have emerged as the prominent education system in India and is estimated to be worth USD6.8 bn in 2008. The coaching classes market consists of - Private tuitions market and Entrance Test preparation market. The market is highly fragmented and regional in nature.
The report provides a brief overview of the coaching class market including market size, growth and key segments. An analysis of drivers explain factors contributing to the growth of coaching class market based on high teacher-pupil ratio in schools, increase propensity to spend among parents on child’s education and increasing competition at graduate and post graduate level. The key challenges identified include low scalability of private tuitions market, lack of government and financial aid and change in entrance test pattern.
The key trends identified include increase in PE/VC investments, diversification of coaching institutes into mainstream education, increase in demand for online tutoring and correspondence coaching materials. Major players in the market are also identified including business model, key financials and expansion plans for each player.
The coaching class market in India is worth USD XX billion in 2008 and is expected to grow to USD YY billion by 2012. The market is highly fragmented and divided into private tuitions and entrance exam preparation. Private tuitions make up about x% of the market but have limited scaling potential. Entrance exam preparation is growing as it is more process-driven and easier to scale up. Key drivers of the market include high spending on education and increasing competition for graduates. Challenges include the person-centric nature of the business and changing exam patterns. Trends show coaching institutes expanding into mainstream education while online tutoring demand increases.
The students’ acceptance of learning management systems in Saudi Arabian Univ...IJECEIAES
For distance learners, continuous official education is very important for improving knowledge and learning experience to meet the career challenges in the modern world. This work studies the success factors which affect the use of LMS and evaluates the ability to apply the proposed model in the field of distance learning (DL) particularly in higher education. The survey was carried out on higher education learners who were included in the DL instructions. This work has utilized a questionnaire that was modified from literature to inspect three measurements, system design, system usage, and system outcome. Utilizing the obtained survey data for students of DL (N=149), the path analysis discovered that the design of the system has a significant effect on the satisfaction of users and intention for using LMS which affects the use of the system. Consequently, the satisfaction of users and the system used has a great impact on the net benefit.
The document discusses the goals and challenges of universities of technology in South Africa. It notes that the central goal is to develop a skilled workforce to support economic growth. Specific goals mentioned include increasing graduates in priority sectors, access to higher education programs, research and innovation, and entrepreneurship. Challenges discussed include improving access, articulation between education levels, governance, quality, research funding, and developing academic leaders. The document debates how to create a coordinated yet differentiated post-secondary education and training system that enhances opportunities and outcomes for students.
The document discusses how facility management (FM) can shift from a cost center to a value center by integrating with workplace productivity and talent management. It argues FM risks falling back into a reactive, cost-focused role without this shift. To make the shift, FM departments must quantify how their activities impact core business functions like marketing, human resources, and risk management. This helps demonstrate FM's alignment with key performance drivers like skilled staff and technology. Integrating FM with information technology and human resources can further increase workplace productivity and enterprise value.
The document discusses secured governance for the education sector in India. It notes that while higher education has grown significantly, the system lacks proper planning and faces issues with access, quality, financing and management. Secured governance aims to establish a proactive, transparent and accountable administrative system for education through well-defined linkages between sectors, institutions, and the government. This would develop education hubs that foster coordination and multi-sectoral growth through regional strategies and recognition of interdependencies.
The gap between the hospitality education and hospitality industryAlexander Decker
This document discusses the gap between hospitality education and industry needs in Ghana. It finds that hospitality graduates face challenges in the job market due to differences between their education and employers' demands. Specifically, the education is seen as too theoretical while employers want practical and technical skills. The study surveyed educators, students, and hotel managers. It found the curriculum needs to be driven by industry needs and focus on skills like leadership, communication, and employee relations. It recommends collaboration between schools and industry to address these issues through curriculum review and practical training. Addressing the gap between education and industry needs is important for hospitality graduates' success.
Ugc sponsored national seminar on value chainAnurag Singh
The document summarizes a national seminar on strategic dimensions of value chain for sustainable development organized by the University Grants Commission and hosted by the College of Management at Shri Mata Vaishno Devi University. The seminar aims to create a platform for knowledge sharing on value chains and their strategic role in improving organizational efficiency and competitiveness. It will cover themes like governance, innovation, buyer-seller relationships, and using value chain analysis to create lean and effective enterprises. Academics, researchers, and practitioners are invited to submit and present papers on topics related to the seminar themes.
The document discusses strategies to increase employability amongst youth in India by boosting their skillsets. It outlines several challenges including a lack of practical and job-ready skills amongst graduates, as well as a mismatch between the skills taught and those required by employers. It then proposes several strategies across five principles - amendments to the vocational course system, educational reforms, tax system reforms, improved training programs, and counseling services. Challenges and opportunities of each strategy are also discussed. The document emphasizes training and counseling to help youth identify their strengths, weaknesses, opportunities and threats to develop their skills and career paths.
MAEER's MIT is an educational trust established in 1983 that operates 47 institutions providing education from kindergarten to postgraduate levels. It conducts approved and autonomous academic programs in engineering, management, pharmacy, medicine, and polytechnic. MIT has world-class infrastructure, eminent faculty, and strong alumni working in top companies. It aims to impart skills and develop learners equipped for the corporate world through outstanding education and support for a wide range of disciplines.
Quality and Outreach of TVET- Zambian Case StudyGabriel Konayuma
The document discusses TVET (technical and vocational education and training) in Zambia. It notes that the Ministry of Science, Technology & Vocational Training oversees TVET and enrolls 30,000 trainees annually, though distance learning opportunities are limited. It describes quality assurance systems used to regulate institutions and common challenges around quality. Examples of distance learning programs through TVTC and ZACODE are provided, as are recommendations to enhance quality and outreach, such as increasing use of ICT and partnerships between TVET providers and industry.
The document is a request for proposals from professional speakers for the 2019 MEECO Leadership Institute conference on "The Science behind Executive Coaching Transformation". It provides background information on the conference including expected attendance, relevant topics, and location. It outlines the general instructions for submitting a proposal, including deadlines and selection criteria. Specific instructions are provided for completing the proposal, including speaker information, presentation details, and a signed statement of understanding. Proposals are due by January 29, 2019 and will be evaluated based on their relevance to the conference topics and the speaker's experience.
Zimbabwe qualifications framework on the higher educationGuide Bango
The document discusses the impact of Zimbabwe's envisaged National Qualifications Framework on higher education curriculum. The NQF aims to integrate and harmonize qualifications to improve transparency, access, and quality. This will impact curriculum development by requiring universities to standardize minimum bodies of knowledge for each program, align content levels, and refocus curricula on skills, competencies, and labor market needs. The new curriculum will need to implement recommendations to emphasize STEM, technical/vocational subjects, entrepreneurship, and indigenous knowledge while developing students' collaboration, problem-solving skills.
Gabriel S. Konayuma presented on recent developments and challenges in technical education and vocational training (TEVET) in Zambia. Key points included: TEVET is governed by policies from 1996 and 1998 and regulated by the Technical Education, Vocational and Entrepreneurship Training Authority; the structure includes the Ministry of Education and training institutions; recent developments include a merged ministry, increased online learning, and new training facilities; challenges are increasing access and ensuring quality and equity; and opportunities lie in meeting skills needs in key sectors like manufacturing, mining, and agriculture.
This expert meeting of the ESSSA initiative will provide a unique opportunity to share international experience in addressing the issue of skills mismatch as a way to contribute to more inclusive growth and good quality job creation across Southeast Asian countries.
The document discusses challenges in visualizing large multidimensional datasets and proposes using coordinated multiple views and density preservation techniques to address these challenges. Specifically, it proposes using a radial visualization (Radviz) as the master view to select subsets and a parallel coordinates view as the slave view to show details. It also describes developing metrics to characterize clutter and preserve data density differences when sampling data to reduce clutter in visualizations.
Linda Nowlin has over 20 years of experience in project management, financial analysis, and business process improvement. She has worked at Dell and Accenture, managing global teams and multi-million dollar budgets. Her Six Sigma Black Belt project at Dell still saves the company $14 million annually. She is recognized for her strategic planning, customer experience expertise, and people leadership skills.
MBA (Logistics & Supply Chain Management) program for working
professionals offered by the University of Petroleum & Energy Studies (UPES) is a direct fall out of interaction with
industry captains who expressed the need of a focused and specialized course that would provide an understanding of the changing business environment across the entire logistics value chain.
The document outlines Malaysia's 10th Malaysia Plan to develop and retain a first world talent base through revamping the education system to raise student outcomes, raising Malaysians' skills to increase employability, and reforming the labor market. Key strategies include ensuring every child succeeds in school, holding schools accountable for student performance, investing in great school leaders, and attracting and developing top teaching talent. The goals are to mainstream technical education, upgrade tertiary education, and enhance graduate competencies to achieve a globally competitive innovation-led economy with top talent.
This document discusses determinants of flight training performance in Kenya aviation training institutes. It finds that resource availability has the highest contribution to pilot training performance. Effective training requires sufficient infrastructure, government support, access to instructional materials and technology, and modern aircraft. Instructors also play an important role by motivating students and maintaining a safety culture. Instructors need to adopt advanced training delivery methods to create an embodied, situated learning environment conducive to skill development. The document also discusses challenges facing flight schools in Kenya such as unpredictable weather, lack of spare parts, inadequate resources, unqualified instructors, lack of regulations, and inadequate airport facilities.
The CATS Pilot Project aimed to improve progression rates for part-time college learners and provide credit transfer opportunities between part-time professional courses. It developed a unified regional higher vocational education prospectus across colleges in southeast London and northwest Kent detailing credit transfer agreements and information about course fees and loans. The project piloted a "Building on Competence" course to help learners reflect on past experiences and qualifications to gain higher education credits. The prospectus and pilot programs helped provide clearer pathways for working learners to progress in their education.
Coaching classes have emerged as the prominent education system in India and is estimated to be worth USD6.8 bn in 2008. The coaching classes market consists of - Private tuitions market and Entrance Test preparation market. The market is highly fragmented and regional in nature.
The report provides a brief overview of the coaching class market including market size, growth and key segments. An analysis of drivers explain factors contributing to the growth of coaching class market based on high teacher-pupil ratio in schools, increase propensity to spend among parents on child’s education and increasing competition at graduate and post graduate level. The key challenges identified include low scalability of private tuitions market, lack of government and financial aid and change in entrance test pattern.
The key trends identified include increase in PE/VC investments, diversification of coaching institutes into mainstream education, increase in demand for online tutoring and correspondence coaching materials. Major players in the market are also identified including business model, key financials and expansion plans for each player.
The coaching class market in India is worth USD XX billion in 2008 and is expected to grow to USD YY billion by 2012. The market is highly fragmented and divided into private tuitions and entrance exam preparation. Private tuitions make up about x% of the market but have limited scaling potential. Entrance exam preparation is growing as it is more process-driven and easier to scale up. Key drivers of the market include high spending on education and increasing competition for graduates. Challenges include the person-centric nature of the business and changing exam patterns. Trends show coaching institutes expanding into mainstream education while online tutoring demand increases.
The students’ acceptance of learning management systems in Saudi Arabian Univ...IJECEIAES
For distance learners, continuous official education is very important for improving knowledge and learning experience to meet the career challenges in the modern world. This work studies the success factors which affect the use of LMS and evaluates the ability to apply the proposed model in the field of distance learning (DL) particularly in higher education. The survey was carried out on higher education learners who were included in the DL instructions. This work has utilized a questionnaire that was modified from literature to inspect three measurements, system design, system usage, and system outcome. Utilizing the obtained survey data for students of DL (N=149), the path analysis discovered that the design of the system has a significant effect on the satisfaction of users and intention for using LMS which affects the use of the system. Consequently, the satisfaction of users and the system used has a great impact on the net benefit.
The document discusses the goals and challenges of universities of technology in South Africa. It notes that the central goal is to develop a skilled workforce to support economic growth. Specific goals mentioned include increasing graduates in priority sectors, access to higher education programs, research and innovation, and entrepreneurship. Challenges discussed include improving access, articulation between education levels, governance, quality, research funding, and developing academic leaders. The document debates how to create a coordinated yet differentiated post-secondary education and training system that enhances opportunities and outcomes for students.
The document discusses how facility management (FM) can shift from a cost center to a value center by integrating with workplace productivity and talent management. It argues FM risks falling back into a reactive, cost-focused role without this shift. To make the shift, FM departments must quantify how their activities impact core business functions like marketing, human resources, and risk management. This helps demonstrate FM's alignment with key performance drivers like skilled staff and technology. Integrating FM with information technology and human resources can further increase workplace productivity and enterprise value.
The document discusses secured governance for the education sector in India. It notes that while higher education has grown significantly, the system lacks proper planning and faces issues with access, quality, financing and management. Secured governance aims to establish a proactive, transparent and accountable administrative system for education through well-defined linkages between sectors, institutions, and the government. This would develop education hubs that foster coordination and multi-sectoral growth through regional strategies and recognition of interdependencies.
The gap between the hospitality education and hospitality industryAlexander Decker
This document discusses the gap between hospitality education and industry needs in Ghana. It finds that hospitality graduates face challenges in the job market due to differences between their education and employers' demands. Specifically, the education is seen as too theoretical while employers want practical and technical skills. The study surveyed educators, students, and hotel managers. It found the curriculum needs to be driven by industry needs and focus on skills like leadership, communication, and employee relations. It recommends collaboration between schools and industry to address these issues through curriculum review and practical training. Addressing the gap between education and industry needs is important for hospitality graduates' success.
Ugc sponsored national seminar on value chainAnurag Singh
The document summarizes a national seminar on strategic dimensions of value chain for sustainable development organized by the University Grants Commission and hosted by the College of Management at Shri Mata Vaishno Devi University. The seminar aims to create a platform for knowledge sharing on value chains and their strategic role in improving organizational efficiency and competitiveness. It will cover themes like governance, innovation, buyer-seller relationships, and using value chain analysis to create lean and effective enterprises. Academics, researchers, and practitioners are invited to submit and present papers on topics related to the seminar themes.
The document discusses strategies to increase employability amongst youth in India by boosting their skillsets. It outlines several challenges including a lack of practical and job-ready skills amongst graduates, as well as a mismatch between the skills taught and those required by employers. It then proposes several strategies across five principles - amendments to the vocational course system, educational reforms, tax system reforms, improved training programs, and counseling services. Challenges and opportunities of each strategy are also discussed. The document emphasizes training and counseling to help youth identify their strengths, weaknesses, opportunities and threats to develop their skills and career paths.
MAEER's MIT is an educational trust established in 1983 that operates 47 institutions providing education from kindergarten to postgraduate levels. It conducts approved and autonomous academic programs in engineering, management, pharmacy, medicine, and polytechnic. MIT has world-class infrastructure, eminent faculty, and strong alumni working in top companies. It aims to impart skills and develop learners equipped for the corporate world through outstanding education and support for a wide range of disciplines.
Quality and Outreach of TVET- Zambian Case StudyGabriel Konayuma
The document discusses TVET (technical and vocational education and training) in Zambia. It notes that the Ministry of Science, Technology & Vocational Training oversees TVET and enrolls 30,000 trainees annually, though distance learning opportunities are limited. It describes quality assurance systems used to regulate institutions and common challenges around quality. Examples of distance learning programs through TVTC and ZACODE are provided, as are recommendations to enhance quality and outreach, such as increasing use of ICT and partnerships between TVET providers and industry.
The document is a request for proposals from professional speakers for the 2019 MEECO Leadership Institute conference on "The Science behind Executive Coaching Transformation". It provides background information on the conference including expected attendance, relevant topics, and location. It outlines the general instructions for submitting a proposal, including deadlines and selection criteria. Specific instructions are provided for completing the proposal, including speaker information, presentation details, and a signed statement of understanding. Proposals are due by January 29, 2019 and will be evaluated based on their relevance to the conference topics and the speaker's experience.
Zimbabwe qualifications framework on the higher educationGuide Bango
The document discusses the impact of Zimbabwe's envisaged National Qualifications Framework on higher education curriculum. The NQF aims to integrate and harmonize qualifications to improve transparency, access, and quality. This will impact curriculum development by requiring universities to standardize minimum bodies of knowledge for each program, align content levels, and refocus curricula on skills, competencies, and labor market needs. The new curriculum will need to implement recommendations to emphasize STEM, technical/vocational subjects, entrepreneurship, and indigenous knowledge while developing students' collaboration, problem-solving skills.
Gabriel S. Konayuma presented on recent developments and challenges in technical education and vocational training (TEVET) in Zambia. Key points included: TEVET is governed by policies from 1996 and 1998 and regulated by the Technical Education, Vocational and Entrepreneurship Training Authority; the structure includes the Ministry of Education and training institutions; recent developments include a merged ministry, increased online learning, and new training facilities; challenges are increasing access and ensuring quality and equity; and opportunities lie in meeting skills needs in key sectors like manufacturing, mining, and agriculture.
This expert meeting of the ESSSA initiative will provide a unique opportunity to share international experience in addressing the issue of skills mismatch as a way to contribute to more inclusive growth and good quality job creation across Southeast Asian countries.
The document discusses challenges in visualizing large multidimensional datasets and proposes using coordinated multiple views and density preservation techniques to address these challenges. Specifically, it proposes using a radial visualization (Radviz) as the master view to select subsets and a parallel coordinates view as the slave view to show details. It also describes developing metrics to characterize clutter and preserve data density differences when sampling data to reduce clutter in visualizations.
Linda Nowlin has over 20 years of experience in project management, financial analysis, and business process improvement. She has worked at Dell and Accenture, managing global teams and multi-million dollar budgets. Her Six Sigma Black Belt project at Dell still saves the company $14 million annually. She is recognized for her strategic planning, customer experience expertise, and people leadership skills.
Cheesboxing is a new hybrid sport that combines chess and boxing. Matches consist of alternating rounds of chess, with each player having 12 total minutes to make all of their chess moves, and boxing. A player can win by knockout, decision, checkmate, having their opponent run out of time on the chess clock, or resignation. The goal is to find the ultimate champion by testing both physical and strategic skills.
Rightsizing The FM Organisation Ifma Conference June 10 Amastertonalan masterton
Alan Masterton discusses right-sizing the facility management (FM) organization. He notes that FM organizations must prove their worth through objective comparisons of their service delivery models. The key aspects of structuring a service delivery model include defining enabling processes to translate service needs into delivery, and deciding which services to retain in-house versus outsource. High levels of complexity within the organization can lead to increased costs and errors. Defining the right staffing levels requires breaking down estimates into detailed functions and activities that are allocated to the targets and processes of the service delivery model. Demonstrating value involves aligning results from satisfaction surveys to benchmarks in order to balance service efficiency and effectiveness.
This document discusses creativity and provides observations from a lab. It notes observations about different locations at night such as a beautiful brewery and white horse, and comments on people still enjoying reading and favorite drinks from Starbucks.
The document discusses different map projections and their distortions. It notes that while the Mercator projection stretches landmasses like Africa to flatten the globe onto a 2D surface, it distorts their actual sizes relative to each other. An alternative proposed is an orange peel map projection. Another option presented is a Buckymap projection onto an icosahedron that divides the world into numbered sections for each continent.
Here are 3 potential activities using the information provided in the document:
1. For a hill sheep farm in the UK, list three inputs:
a. That are outside the farmer's control:
- Climate/weather
- Soil quality
- Relief/topography of the land
b. That the farmer could alter to increase output:
- Increase flock size
- Improve pasture quality through fertilization or reseeding
- Use shelter belts or other methods to protect sheep from harsh weather
2. Compare and contrast intensive vs extensive farming and commercial vs subsistence farming:
a. Intensive farming uses more inputs like capital, machinery, and technology per unit area of land. Extensive farming uses fewer
Integrated Facility Management World Fm Congress May 17 Amastertonalan masterton
1) Integrated facility management is a method to more clearly link FM services to an organization's strategy through defining goals, needs, priorities, plans, funding, and performance measures.
2) It requires establishing an FM strategy, service delivery model, and performance measurement system to set targets and drive continuous improvement.
3) Implementing an integrated FM approach is important to effectively coordinate complex FM services, maximize efficiency, and demonstrate service value for clients facing increasing demands around cost, asset optimization, and satisfaction.
The document summarizes key aspects of art in the Italian Renaissance, specifically architecture, sculpture, and painting from the 15th and 16th centuries (Quattrocento and Cinquecento periods). Some of the major developments included a revival of classical Greco-Roman styles and techniques, a focus on ideal beauty and naturalism, and the emergence of patronage from wealthy nobles. Major artists mentioned include Brunelleschi, Donatello, Michelangelo, Leonardo da Vinci, Raphael, and Palladio.
This document lists various items that could be made from one loaf of bread including: crash courses on creativity, love cards, antistress toys, a knife holder, jewelry, a pillow, piggybank, pictures, a home for animals, slippers, a bike, a Nintendo console, a hot dog or dog holder, and an airplane.
This short story is about Nathalia's Tuesday. It begins by mentioning Nathalia and then jumps to concluding with "The end". The story provides little context or details about Nathalia or what happened on her Tuesday within the brief text.
The document discusses industry and factors involved in industrial location. It describes inputs like raw materials, energy, transport, labor, and capital that go into industrial processes to produce finished products and outputs like profit or waste. Key factors for optimal industrial location are discussed, including physical considerations like access to raw materials and transport routes, as well as human/economic factors such as available labor, access to markets and capital, and government policies.
This document provides instructions for a classroom game where students will guess definitions and earn points. Students should raise their hands to guess, read definitions aloud when called on, and the winner will be the student with the most points at the end of the game from correctly guessing words and getting partial points for needing clues.
The document describes the relative sizes and motions of the Earth, Moon, and Sun as seen from Mars. The Earth and Moon are spherical, and the Moon is about 1/4 the size of Earth. The Moon orbits Earth every 28 days and Earth orbits the Sun every 365 days. The Sun is about 110 times bigger than Earth and appears to move across the sky and rise in the east and set in the west, causing the cycle of night and day.
Economic activities involve the production, distribution, and consumption of goods and services to satisfy human needs and wants. They have three main factors: production, distribution and commercialization, and consumption. There are four main types of economic activities: primary involves extracting natural resources; secondary involves manufacturing; tertiary involves providing services; and quaternary involves high-tech research and information services. Capitalism is based on a free market system where supply and demand determine prices. Key economic agents in the market include families, companies, and the public sector which provides services and infrastructure to citizens.
1. Romanesque art from the 11th-12th centuries aimed to spread religion and bring people closer to God through symbolic art commissioned by the church. Sculptures and paintings used bright colors and unrealistic figures to teach Christian stories.
2. Gothic art from the 12th-15th centuries reflected the growing power of cities as noblemen and merchants also commissioned art. Sculptures and paintings became more realistic and detailed in depicting emotions and movements.
3. Gothic architecture featured pointed arches, rib vaults, flying buttresses, and large stained glass windows to fill cathedrals with light representing heaven.
A presentation provided at the 2019 ACODE Learning Technologies Leadership Institute on Monday 19 August.
Disruption is not limited to the music, newspaper, taxi and food delivery industry, or to the provision of movies. New models of educational delivery have also been emerging, thanks largely to the affordance of new generational technologies and a willingness to break with traditional forms of supply, to a more demand driven model. These new business models, coupled with a slowness of the national regulators, has caught some tertiary institutions on the back foot, but some are now awakening from their slumber. With the bolder ones not being afraid to mix their metaphors
Transformation Strategies for Higher EducationCognizant
Across the education ecosystem, the basic tenets of teaching and learning are being challenged by business and technology drivers -- compelling institutions in the higher education field to adopt a new playbook in order to remain relevant.
This study focuses on determining a working ‘selection criteria model’ that will help Information
Technology (IT) companies choose the right candidates to work on their IT projects in areas such as system
design, requirement gathering and management,
This document discusses the role of Cuyahoga Community College's Workforce Economic Development Division in workforce development. It highlights programs and initiatives that provide job training, career guidance, and education to help prepare students and the workforce. These include industry-specific training programs, partnerships with local employers, and initiatives to develop skills in growing fields like bioscience and transportation. The division works to align training with the needs of the local and regional economy and help define and measure student success in today's changing workforce landscape.
This document discusses the need for strategic technology alliances between higher education institutions and technology companies to confront challenges in competition and develop new instructional models. It argues that partnerships can help colleges leverage new technologies to improve access to learning, connect students, and transform teaching and learning. Specific examples of potential alliances discussed include an executive MBA program jointly run by a university and technology vendor using e-learning tools. The document advocates for collaboration between all sectors to develop innovative technical solutions and integrate technologies into academic programs.
The document provides information on a benchmarking study conducted to identify best practices of TVET schools in the Philippines. It discusses the background of TVET sector development and issues like skill shortages. The research design uses a Quality Management Systems framework to evaluate three institutions - CITE, MFI, and Don Bosco. CITE is highlighted as one institution committed to technical skills training, entrepreneurship, and values formation to help less privileged youth. It aims to develop a high sense of professionalism through programs like its 3-year Industrial Technician Program.
The document discusses the top 10 IT issues facing higher education in 2013 as identified by the EDUCAUSE IT Issues Panel. The issues reflect increasing connections between external forces, institutional strategies, and information technology. The top issues include leveraging the explosion of wireless devices and developing an institution-wide cloud strategy to help select sourcing solutions. Information technology is seen as key to containing costs, improving student outcomes, developing e-learning strategies, and meeting expectations for contemporary technologies. However, the changing environment is also disrupting IT organizations and requiring new staffing and security models to accommodate greater openness and connectivity.
Specialization Track Preference of BSIT Students in HCDC jeeyii2
This study aimed to determine the preferred specialization track of BSIT students at Holy Cross of Davao College. The researchers administered a questionnaire to BSIT students to gather data on their preferences between the multimedia, software development, and networking tracks. The results showed that each track was moderately preferred, but software development was the most directed track. Both male and female students had similar levels of preference across tracks, as did students from different year levels. It was recommended that students remain versatile rather than focusing on just one track.
Implicationof Branding Initiatives in engineering colleges -An empirical studyiosrjce
This document discusses a study on the implications of branding initiatives at engineering colleges in Karnataka, India. It begins with background on the growth of engineering education in India and Karnataka, and the increased competition among colleges. This has led to the need for effective branding to differentiate colleges.
The study examines branding from both the college and student perspectives. Surveys were administered to management at 6 colleges and 100 students to understand how colleges promote their brands and what factors influence student choice. The 7Ps marketing mix framework was used to evaluate various branding components like program, price, place, promotion, physical evidence, people and process.
Preliminary results found that while management saw the value in physical evidence, students placed more importance on
1. There is a significant skill gap in India between the skills possessed by students and graduates and those required by employers. This is due to shortcomings in both the education system and quality of skills training programs.
2. Several reports highlight India's need to develop skills for over 12 million new entrants to the workforce each year in order to sustain economic growth targets. Key sectors like manufacturing, infrastructure and services will require skilled workers in large numbers.
3. The paper recommends reforms to the education and skills training system including improving standards, increasing access to skills development programs, and better aligning training outcomes with job market needs. It emphasizes the importance of closing India's demand-supply gap for skilled professionals.
This document discusses using interpretive structural modeling (ISM) to analyze parameters related to improving service quality in technical education in India. The study identifies relevant enablers and barriers and analyzes the relationships between them. This is done to help policymakers prioritize issues and focus on parameters that can enhance technical education. ISM is employed to categorize the parameters as enablers and barriers and develop a hierarchical structure showing which parameters are drivers or dependent on others. The results provide a framework to guide strategic decision-making and a competitive edge for technical institutions in India.
This document summarizes a study that used value chain analysis to understand the competitive advantages of the Zimbabwe Open University (ZOU) as an Open and Distance Learning institution. It identified ZOU's primary value-creating activities as course development, teaching, research, assessment, and accreditation. It also analyzed the competitive forces in ZOU's industry, including rivalry from other universities offering distance learning programs. The study found that while ZOU had the advantage of being the only state-supported distance learning institution in Zimbabwe, increasing competition from other colleges threatened its position. It recommended that ZOU constantly monitor operations to reduce costs, improve efficiency, and provide quality education to maintain its competitive edge.
E-learning Market Size, Share, Growth and Forecast to 2030 | GQ ResearchGQ Research
Global e-learning market size was valued at USD 295.9 billion in 2023, and is projected to reach USD 920.44 billion by 2030, registering a CAGR of 17.60% from 2023 to 2030.
The document discusses the E-Learning market, which is estimated to grow from $400 billion in 2022 to over $XX billion by 2030. It explores key aspects of the market like digital learning platforms, online courses, adaptive learning technologies, and mobile learning. Emerging trends in the market include microlearning, artificial intelligence integration, virtual and augmented reality applications, and collaborative learning platforms. Recent industry news highlights partnerships to expand educational content, global initiatives to promote online education, and efforts to improve accessibility and security in E-Learning.
Promoting an Institute: An essential obligation for Technical Education Evolu...Prashant Mahajan
Purpose:Technical education in India contributes a major share to the overall education system and plays a
vital role in the social and economic development of the nation. Despite of rapid growth of technical
education in last decade in terms of the no. of institutes and intake capacity in India, institutes failed to
attract enrollments. Last three years saw, increasing gap in between the actual no. of enrollments and intake
capacity; 46% of seats were vacant in Technical Education in India in 2015. The purpose of this paper is to
highlight institute’s role in promoting enrollments in Technical education.
Design methodology: A qualitative research by a survey (through a structured questionnaire) of students
who are presently enrolled (Current-students) and those who have completed their study (Alumni) belonging
to the institutes offering Technical Education situated in Khandesh region of India and affiliated to the
North Maharashtra University, Jalgaon.
Findings: The study found that diversified characteristics of enrollments are related with the promotion mix
of TE institute in selection of technical educational institute. This study investigates the usefulness of school
visits, institution publications, websites, campus visits, word-of-mouth (friends, alumni, school teachers),
advertisements (radio, television, magazines) and events on campus, as a tool of promotion. Social
Networking and Institute’s Website are the new forms of promotion mix in selection TE institute in rural
part of India.
Research limitations: The survey is delimited to the enrollments of technical education belonging to North
Maharashtra University, Jalgaon and located in Khandesh region of India.
Practical implications
60-70% of population belongs to rural part of India. Different promotional strategies of promotion mix can
be used based on geographic and demographic segmentation. This will enhance, making awareness,
fondness regarding Technical Education in the rural part and will act as lubricant in decision making of
selecting their technical educational institute.
Keywords: Enrollments, Segmentation, Promotion Mix, Technical Education.
This tracer study determined the employment status
of BS Computer Science
Graduates of LPU from 2004-2009. It also assessed t
he relevance of BSCS curricula,
knowledge, skills and work values acquired by the g
raduates relevant to their
employment; identify the personal and professional
characteristics and job placement
of Computer Science graduates and the school relate
d factors associated with their
employment. The findings of the study served as the
basis of the researcher to
improve, update or enhance the curricula of BSCS pr
ogram to make this more
responsive to the needs of fast changing technology
.
There were 85 percent of the surveyed respondents w
ho were gainfully employed;
majority have professional, technical and superviso
ry position, landed on their first
job related to their course completed, obtained the
ir first jobs in less than 1 year;
stayed in their first job more than 1 year, career
challenge, salaries and benefits are
the prime reasons for changing the job and lack of
work experience is the number 1
problem they encountered when looking for a job.
Information Technology and communication skills dev
eloped by LPU were
considered very much useful to the present work of
the respondents. Work related
values like love for God, supportiveness, courage,
tolerance and perseverance were
also deemed very much useful to the present employm
ent of the respondents. The
proposed program of the study focused on academic d
evelopment, employment
opportunity and enhancing leadership capability of
Computer Science graduates.
It is strongly recommended that the graduating stud
ents before graduation must be
given ample time to experience pre – employment exa
minations and interviews.
Faculty development trainings must be given to the
faculty members teaching
professional subjects. As to general Education Subj
ects, Mathematics and Language
subjects must also be strengthened. All Offices and
Departments must continue to
improve their services towards the attainment of ma
ximum customer satisfaction.
This document summarizes research themes and objectives from various academic articles and presentations. The themes covered include finance, marketing, technology, and human resource development. For each theme, 4-5 articles or presentations are listed along with their objectives. The document also summarizes the methodologies used in the studies, such as statistical analysis, surveys, interviews, and quantitative research designs.
How ready are our workplaces for these changes? Are L&D and HR professionals pro-actively contemplating innovation in the way learning is conceptualised and delivered?
Will 2020 look drastically different from how L&D is deliveredin 2015? This report provides insights into learning & development (L&D) priorities, future trends and aspirations. It also provides benchmarks into prevalent practices from organisations across the GCC region and beyond.
The STEM Integrated Marketing and Communications Plan (IMC Plan) describes a new, holistic approach to the institute’s external marketing and communication strategy. The plan serves as a guide to help reshape brand perception, enhance awareness, and increase applications and enrolment. Secondarily, the implementation of this plan will help build internal culture and pride by fostering engagement among all members of the STEM community: students, parents, administration and faculty, trustees and local and international partners.
In keeping with the strategic goals of STEM’s strategic plan and support of the Apajee’s workforce initiatives developed in collaboration with MS, it is essential that the institute builds on its collaborative marketing efforts to encourage more students to get the training necessary to succeed in today’s world.
IC DMU 2016 The Direction of Maritime Education and Training development A Co...CINEC Campus
This document summarizes a paper presented at the 1st International Conference on Maritime Education and Training in Dalian, China. The paper introduces a conceptual model for maritime education and training (MET) institutes to improve student enrollment strategies. The proposed model builds upon Chapman's (1981) model of factors influencing student college choice by incorporating four additional components: college reputation, educational facilities, employment opportunities, and influence of other individuals. The model aims to help MET institutes better compete with other higher education institutions and improve overall quality standards in global MET.
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Fm And The Business Of Higher Education Ifma Conference June 09 Amasterton
1. Alan Masterton: “FM and the Business of Higher Education”, IFMA conference, June 09
FM AND THE BUSINESS OF
HIGHER EDUCAT ION
CHALLENGES AND OPPORTUNITIES FOR THE FM SECTOR
A L A N M A S T E RTO N , M B A , F R I C S , S C U P
D I R E C TO R O F O P E R A T I O N S P E R F O R M A N C E , U N I V E R S I T Y O F S Y D N E Y 1
Higher education is viewed increasingly as a key component of national competitiveness, where the race to build
knowledge economies and move to higher value production requires the training and development of skilled professionals.
Whilst the “demand-side” benefits of higher education are becoming well understood at national levels, the alignment of
“supply-side” inputs such as facilities, marketing and funding is less well developed. Understanding and supporting
these overall objectives is the challenge and opportunity for the FM organisation, enabling FM to participate fully in
corporate level decisions and achievements.
Sector Scale and Opportunity
Higher education is a large global business, with a turnover of around US$300 billion per year 2 .
Over the past 20 years this sector has been experiencing high growth rates; one quarter of tertiary
aged population are now enrolled in a higher education program (a 300% increase in twenty years) 3 ;
with further growth occurring in line with the projected 50% increase in the world’s population by
2040, from 6 billion to 9 billion 4 .
Particularly high growth is being experienced in Asia; for example in India the number of
students doubled in the 1990’s, from 4.9m to 9.4m and in China there has been a six times increase in
enrolment, from over 2% of school leavers in 1980’s to 17% in 2003 5 .
Governments are increasingly viewing higher education as a key component
of national competitiveness
Governments are increasingly viewing higher education as a key component of national
competitiveness, where the race to build knowledge economies and move to higher value production
requires the training and development of skilled professionals. These trends are in line with the rise
of the “knowledge economy” and the competition for top students and funds.
Campus Diversity
From an FM perspective, the higher education sector offers a wide and daunting range of
campus scale and style. For FM performance reporting and benchmarking purposes, campuses are
1 The comments in this paper are not made on behalf of or represent the views of the University of Sydney
2 The Economist, “The Brains Business”, 2005
3 UNESCO, tertiary gross enrolment rates, 2008
4 US Census Bureau, “World Population 1950 to 2050”
5 The Economist, “The Brains Business”, 2005
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2. Alan Masterton: “FM and the Business of Higher Education”, IFMA conference, June 09
classified frequently by the following five categories; by type of degree, by enrolment scale, by public
or private funding, by degree duration and by campus setting.
Each category can have a profound influence on the success of the FM service. For example,
from research focused campus will have significantly different equipment and operating needs to a
teaching focused campus; there can be striking differences in the funds available to publicly funded
universities versus privately funded ones; an urban campus location will face significantly higher
constraints on growth and development costs than a parkland campus.
The wide variety of campus types can have a profound influence on the
success of the FM service
For long established universities, one of the most significant influences can be their ownership of
land and buildings. Governments often gift the land for educational use and, over the years, typically
fund many of the academic facilities. Whilst this provides a short term advantage of lower operating
costs, this can also bring about a longer term risk of significant life-cycle liabilities, involving FM
departments in frequent budget battles over the need to set aside sufficient funds for asset renewal.
Understanding Academic Needs
Given such diversity of campus types, it is no surprise that academic need are equally diverse,
both at an institutional and discipline/faculty level. Institutional needs relate to meeting their public
purpose; securing adequate funding; ensuring good governance and maintaining the quality of
institution-wide achievements. These achievements are increasing being measured and displayed in
league tables such as The Times “World University Rankings” 6 and the Shanghai Jiao Tong
University, “Academic Ranking of World Universities” 7 .
Discipline/faculty based needs often relate to meeting specific teaching & learning outcomes;
meeting specific research outcome and securing community & peer recognition. The needs for
teaching and learning include the quality of student enrolments (inputs) and the percent and level of
graduates (outputs). The role of FM in meeting teaching and learning needs is helping to support
student recruitment and user satisfaction; adjusting to the emerging drivers of e-learning and
planning and creating facilities for new teaching formats.
The FM service has to support and cope with the emerging drivers of
e-learning, high cost of research and increasing external scrutiny
of educational quality and success
The needs for research include maximising the quality of research (often judged informally by
citations or increasingly formally by expert panels); supporting the research program by securing
research funding and recruiting top quality staff. The role of FM in meeting research needs includes
delivering and maintaining expensive and unique research facilities (often requiring multi-site, multi-
stakeholder collaboration) and using the quality of the research facilities to support the ongoing
search for top staff talent.
6 The Times Higher Education Supplement, ‘World University Rankings”
7 The Institute of Higher Education, Shanghai Jiao Tong University, “Academic Ranking of World Universities”
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3. Alan Masterton: “FM and the Business of Higher Education”, IFMA conference, June 09
Aligning FM Services
The performance of any service is influenced greatly by what service is required (e.g. client types,
products supported, regulatory environment) and how the service is organised and delivered (e.g.
staffing, technology and processes).
Likewise, ensuring top performing FM services requires a deep understanding of academic needs
so that the FM resources can be best balanced and aligned to these different perspectives and
demand drivers.
Demand Drivers FM Implication Service Outcomes
Top staff Workplace design first class facilities
Student satisfaction Campus design student facilities
Top students Marketing first impressions
Cost containment Space allocation facility utilisation
e-learning IT infrastructure connectivity
Multi-discipline Timetabling & master flexible facilities
teaching planning
Sources of funds Procurement quick reaction
Quality measures Service KPIs high ratings
Table 1: FM Service Alignment
Mapping these academic demand drivers to required service outcomes highlights the FM
implications of top class facilities and design; operating cost containment and optimum space
utilisation; all of which combine to drive high quality ratings.
Service Partners
FM is one of the five main service providers in higher education; the others being HR, IT,
Procurement and Finance. In addition to aligning these individual services to academic needs, the
collective performance of these service providers can be maximised through cross-functional
planning and service leverage.
Research by the Hackett Group shows that companies organized by enterprise performance (as
opposed to individual functional performance) outperform their peers by ensuring that their
enterprise level strategy is delivered by integrated, enterprise level structures and processes 8 .
The traditional service partners for FM are Procurement (for spend savings) and Finance (for
budgeting and long term planning). In the absence of a service partnering / enterprise performance
8 The Hackett Group, “World Class Profile in Enterprise Performance Management”, 2008
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4. Alan Masterton: “FM and the Business of Higher Education”, IFMA conference, June 09
perspective, lower performance can arise due to lack of agreement on who manages the supplier
relationships and misunderstandings over the costs and benefits of facilities.
The emerging service partners for FM are unquestionably IT and HR, both of which offer
significant synergies and leverage for FM in workplace productivity. In addition IT is the key partner
in the planning and delivery of e-learning solutions and managing the mix of virtual and real facilities;
while HR is the key partner in the equally vital field of recruitment and retention.
FM’s emerging service partners are IT for the delivery of e-learning and HR
in the equally vital field of recruitment and retention
Possible new service partners are Finance, in its role in leading the emerging task of performance
measurement and reporting and Marketing, in its role in profiling the institutions and leading the
increasingly important philanthropic funding efforts.
The Future of FM in Higher Education
The “demand-side” needs and benefits of higher education are becoming well understood at
national and institutional levels, ranging from the need for an educated workforce to lead the
knowledge economy and the need to compete vigorously for staff and student talent; linked to the
pressures from the increasing cost of research and greater focus on quality outputs.
Understanding and supporting these needs is the challenge and opportunity for the FM
organisation in higher education. Being effective in the traditional FM aspects asset quality, flexibility
of use and operating cost efficiency is no longer sufficient. FM and its other service partners now
have to support the crucially important aspects of recruitment, productivity, e-learning and institution
profiling.
To be successful in higher education requires moving FM from a from a
Building Management to an integrated Service Management format
To be successful in higher education, the FM organisation requires shifting its approach from a
Building Management to an integrated Service Management format. This will provide a better
alignment of service to client needs and environment; more application of co-ordinated services;
greater leverage of IT and HR synergies and more focus on enterprise measures and outcomes.
* * * * *
About the author: Alan is Director of Operations Performance at the University of Sydney; a community of
over 43,000 students and 6,000 staff with an annual revenue of over A$1.3 billion. His current role involves
structuring and supporting the achievement of operational excellence, cost to serve efficiency and world class service across
the University's 11 support units. Prior to this Alan was Director of the University’s Campus Property & Services
division and has a career line management and senior advisory roles for global firms such as Coopers & Lybrand,
Balfour Beatty and Lyonnais Des Eaux.
He is a Fellow of the Royal Institution of Chartered Surveyors, an Associate of the Australian Property Institute, a
member of the Society for College and University Planning, has qualifications in land valuation and economics and an
MBA from the London Business School.
4