VIPAAR is a technology that allows field service personnel to connect with experts in real-time for visual assistance on job sites. It goes beyond phone calls and video chat by enabling experts to use their hands or tools to help solve maintenance and repair issues remotely. The analytics from VIPAAR Reports allow companies to monitor how their field teams are improving efficiency and provide feedback to boost productivity.

1. INSTANTLY
ASSIST.
When real-time answers are needed
in the field, VIPAAR links your field
service team to an expert on the
task at hand in your service center
or anywhere in the world, enabling
instant visual assessment and first-
visit resolution.
LESS
GUESSING.
MORE DOING.
Field service personnel usually start
with a phone call for urgent issues
on the job site. Phone calls were
once “good enough,” but don’t
make sense for visual main­ enance
t
and repair problems. VIPAAR goes
beyond voice and standard video
chat applications by enabling
experts to use their hands or tools
for real-time, first-person assistance.
ANALYTICS
THAT PUT YOU
IN CONTROL.
VIPAAR Reports shows you how
your field service team is improving
its efficiency in an instant. Drive
productivity and reinforce positive
behavior through the feedback
of relevant metrics. Boost sales
through service by leverag­ng i
VIPAAR as a key differentia­ or.
t
THE TECHNOLOGY THE BENEFIT OUR TEAM
VIPAAR’s patented technology was VIPAAR’s solution allows individuals in The VIPAAR team includes
developed by a physician who asked the different locations to work together in experienced entrepreneurs,
question: Why is a phone call the state- a shared space. With VIPAAR, you don’t engineers, and clinicians. We develop
of-the-art way to interact with patient or just tell somehow how to do something
solutions for your business that
provider in another geographic location? - you also show them with your hands or
The Virtual Interactive Presence (VIP) tools. This means problems are solved enhance the way you deliver customer
solution captures and combines video more efficiently, keeping your customers service.
from any source to enable the sharing of satisfied. Today, service industry
expertise in real time through remote, businesses across the country are using
virtual interaction. VIPAAR to connect and interact with
personnel in locations around the world. (205) 563 0093 // vipaar.com