The vision of customer success within Bizagi for digital process automation and digital transformation to support our customers becoming better digital businesses.

1. Customer Success Vision
We believe that software should help you automate your processes to meet today’s digital
demands: to deliver a better customer experience, to help maximise your business
opportunities and to provide you with an accelerated approach for your time to digital.
WHY?
HOW?
WHAT?
At Bizagi, we do this by working you with on your digital transformation journey from the very
beginning. With support from our experienced Customer Success function together with our
product experts and trusted partners, we will work with you to define your process automation
roadmap.
Whether you choose to work directly with our approved delivery partners or with our own
Professional Services team, we will help you to create a repeatable digital process
implementation model with controlled checkpoints, opportunities for review and to receive
feedback on the delivered benefits so you can have confidence to put Bizagi digital process
automation at the heart of your business.
- David Sargent, Customer Success Director