The document outlines five keys to increasing engagement and building community through social media: 1) Create valuable content for your target audience rather than direct promotional content. 2) Interact with potential audiences on their preferred social media platforms to build awareness of your brand. 3) Encourage feedback and contributions from community members and act on their input. 4) Highlight top contributors and active community members to recognize their efforts and encourage others. 5) Prioritize the wants and needs of the community to build trust and make their success your own.