Challenges in Creating Professional Services in a Software Development Organi...Jeff Korn
Companies are increasingly finding it difficult to build in added value services to their organizations because of perceived costs, lack of available staff, difficulties with scaling, and most importantly a customer base that more and more devalues these services.
Companies also struggle with how to build viable teams once a need has been determined.
In this presentation, you’ll learn about service options, and the base for team growth for services.
Additional presentations discuss building a services team.
This document summarizes an article about a four-stage framework for product companies to develop new service offerings: market sensing, development, sales, and delivery. It discusses each stage of the framework and provides key learning points. The framework is presented as a continuous process for product companies to innovate their service offerings as business increasingly adopts a service-dominant logic. The document also summarizes a follow-up study by the same authors that applies the framework to business models.
Thomas Rice is an accomplished business development professional with over 25 years of experience in the consumer packaged goods industry. He has extensive experience in business development, category and brand management, team building, client support, and sales management. Some of his accomplishments include conceiving an innovative supplemental insights offering that generated new profitable consulting contracts, developing growth strategies that increased sales by 40% for brands, and transitioning a company from data analytics to a new profitable consulting model.
The document discusses supplier management and provides guidelines for companies. It recommends establishing strategic partnerships with suppliers and involving them throughout the product life cycle from concept to delivery. The key aspects of managing suppliers include selecting suppliers based on technical compatibility, quality, cost and flexibility. Companies should treat suppliers as partners, establish collaboration, and monitor supplier performance through regular audits and status meetings. Following a structured supplier management approach provides benefits such as better project delivery, governance, customer satisfaction, and competitive advantage.
This document is a resume for Arathi Rao summarizing her experience in consumer insights and market research, strategy, and project/product management. She has over 10 years of experience conducting quantitative and qualitative research to understand consumer behavior and inform strategic business decisions. Her career highlights include managing market research at Match.com and software quality assurance roles at Cisco Systems and SAIC. She holds an MBA from UT Austin and an MSEE from the University of Denver.
The document describes different types of LAB formats offered by Deloitte Greenhouse to help clients address various business needs. These include Innovation LABs to generate new ideas, Digital LABs tailored for different maturity levels in digital transformation, Strategy LABs to develop business and functional strategies, Analytic LABs to define analytics use cases, Relationship LABs to improve client relationships, Leadership LABs to address leadership strengths and barriers, Transformation LABs to develop division strategies, and Transition LABs to support executive transitions. Additionally, every LAB session is customized to the specific client business problem or developed uniquely for that client.
This speech discusses the importance of business excellence and strategy implementation in organizations. It notes that the current business environment is vague, uncertain, complex and ambiguous, requiring companies to have strong strategies and business excellence frameworks. The speech outlines several key factors for organizational success, including visionary leadership, customer focus, robust strategies, and good governance. It emphasizes that effective strategy implementation relies on adopting business excellence models across the entire organization. Business excellence frameworks can help companies assess performance, identify gaps, and drive continuous improvement. The speech encourages aligning employee attitudes, efforts, and objectives with organizational goals in order to achieve excellence.
Challenges in Creating Professional Services in a Software Development Organi...Jeff Korn
Companies are increasingly finding it difficult to build in added value services to their organizations because of perceived costs, lack of available staff, difficulties with scaling, and most importantly a customer base that more and more devalues these services.
Companies also struggle with how to build viable teams once a need has been determined.
In this presentation, you’ll learn about service options, and the base for team growth for services.
Additional presentations discuss building a services team.
This document summarizes an article about a four-stage framework for product companies to develop new service offerings: market sensing, development, sales, and delivery. It discusses each stage of the framework and provides key learning points. The framework is presented as a continuous process for product companies to innovate their service offerings as business increasingly adopts a service-dominant logic. The document also summarizes a follow-up study by the same authors that applies the framework to business models.
Thomas Rice is an accomplished business development professional with over 25 years of experience in the consumer packaged goods industry. He has extensive experience in business development, category and brand management, team building, client support, and sales management. Some of his accomplishments include conceiving an innovative supplemental insights offering that generated new profitable consulting contracts, developing growth strategies that increased sales by 40% for brands, and transitioning a company from data analytics to a new profitable consulting model.
The document discusses supplier management and provides guidelines for companies. It recommends establishing strategic partnerships with suppliers and involving them throughout the product life cycle from concept to delivery. The key aspects of managing suppliers include selecting suppliers based on technical compatibility, quality, cost and flexibility. Companies should treat suppliers as partners, establish collaboration, and monitor supplier performance through regular audits and status meetings. Following a structured supplier management approach provides benefits such as better project delivery, governance, customer satisfaction, and competitive advantage.
This document is a resume for Arathi Rao summarizing her experience in consumer insights and market research, strategy, and project/product management. She has over 10 years of experience conducting quantitative and qualitative research to understand consumer behavior and inform strategic business decisions. Her career highlights include managing market research at Match.com and software quality assurance roles at Cisco Systems and SAIC. She holds an MBA from UT Austin and an MSEE from the University of Denver.
The document describes different types of LAB formats offered by Deloitte Greenhouse to help clients address various business needs. These include Innovation LABs to generate new ideas, Digital LABs tailored for different maturity levels in digital transformation, Strategy LABs to develop business and functional strategies, Analytic LABs to define analytics use cases, Relationship LABs to improve client relationships, Leadership LABs to address leadership strengths and barriers, Transformation LABs to develop division strategies, and Transition LABs to support executive transitions. Additionally, every LAB session is customized to the specific client business problem or developed uniquely for that client.
This speech discusses the importance of business excellence and strategy implementation in organizations. It notes that the current business environment is vague, uncertain, complex and ambiguous, requiring companies to have strong strategies and business excellence frameworks. The speech outlines several key factors for organizational success, including visionary leadership, customer focus, robust strategies, and good governance. It emphasizes that effective strategy implementation relies on adopting business excellence models across the entire organization. Business excellence frameworks can help companies assess performance, identify gaps, and drive continuous improvement. The speech encourages aligning employee attitudes, efforts, and objectives with organizational goals in order to achieve excellence.
CX Consulting provides various services and resources to support customer experience-led new product development, including product audits, developing tailored NPD processes, product and proposition development assistance, training workshops, comprehensive documentation templates, extensive toolkits, gate templates, and an essential project workbook. Their goal is to deliver practical recommendations and best practices for managing the full product lifecycle with a customer-centric approach.
Benchmarking is a powerful management tool that helps organizations overcome resistance to change. It does this by demonstrating improved methods used by other companies to solve problems. Benchmarking opens organizations to new ideas and tools to improve effectiveness. There are various benchmarking methodologies that typically involve identifying problem areas, finding other industries with similar processes, identifying leading organizations, surveying measures and practices, and implementing new practices. While benchmarking has costs such as travel, time, and databases, it often pays for itself by finding ways to improve performance.
Benchmarking is the process of comparing business processes and performance metrics to best practices from other organizations. It involves identifying outstanding practices, understanding how they work, and adapting them to improve performance. The key benefits are improving processes, reducing costs, and accelerating innovation. Common types of benchmarking include product, process, performance, and strategic benchmarking, which can be internal or external. External benchmarking involves comparing to direct competitors, similar industries, or top performers in any industry. Benchmarking requires planning, data collection, analysis, integration of findings, and action planning to achieve performance goals. When done effectively, it can help organizations regain competitive advantages.
A product development usually starts out with making educated guesses and assumptions of what you think the customer segment wants. However, you are not the customer. It is vital you test the hypotheses in the market. Only validation will ensure a robust foundation of the NPD before going into the design and build phase.
Thomas Hampe Key Achievements & ContributionsThomas Hampe
Thomas Hampe has extensive experience in business development, sales optimization, product demonstration, operations management, and supply chain management. Some of his key achievements include achieving the highest sales matrix three years in a row for Hertz, conceptualizing a holistic sales and customer information system to streamline processes and increase utilization, and obtaining 500% more leads than expected from a product demonstration at a trade show. He has also obtained FDA approval for a pilot program, reduced human capital costs by 30% to sustain operations, completed an asset valuation presentation, and maintained a customized supply chain tracking system to control margins and meet delivery windows.
Benchmarking involves comparing an organization's performance metrics and processes to industry best practices. It is used to identify areas for improvement and adopt superior strategies and tactics. The document discusses different types of benchmarking, examples of companies that successfully used benchmarking, and best practices for effective benchmarking.
Arathi Rao has over 10 years of experience in market research, competitive strategy, and product management. She currently works as a Manager of Market Research and Strategy at Match.com, where she conducts quantitative and qualitative research to understand consumer behavior and inform strategic decisions. Prior to this, she worked as a Software Engineer and Project Manager.
This document discusses the key concepts and pillars of marketing including the 4 P's of product, price, place, and promotion. It outlines the marketing process of market orientation, segmentation, targeting, positioning, codes, touchpoints, and communications. The document provides tips for working effectively with marketers such as sharing goals, adding an analyst, and not getting distracted from long-term strategies.
Benchmarking is comparing business processes and performance metrics to best practices from other companies or industries in order to improve. Xerox used benchmarking in the 1980s after losing market share, comparing itself to competitors like Canon and IBM. Xerox benchmarked all aspects of its business from supplier management and inventory to marketing and quality. This led to significant improvements in defects, costs, productivity and reliability, allowing Xerox to become the market leader again. Benchmarking involved planning, analysis, implementation and continuous improvement.
Benchmarking is measuring one's performance against others to identify areas for improvement. There are different types including process, strategic, internal, and competitive benchmarking. The document discusses benchmarking concepts, types, and provides an example benchmarking process. It concludes that while benchmarking requires caution, it can help organizations learn from others and identify ways to enhance performance.
Supply Chain Management Training in Powerpoint | By ex-McKinsey ConsultantsAurelien Domont, MBA
Supply Chain Management Training created in Powerpoint by ex-McKinsey Consultants.
Training including the 5 phases of Supply Chain Management: 1.Supply Chain Strategy, 2.Demand & Supply Chain Planning, 3.Sourcing & Procurement, 4.Manufacturing, 5.Logistics & Distribution.
Save hundreds of hours of work by downloading the full Powerpoint presentation available on this link: https://www.slidebooks.com/products/supply-chain-management-toolkit
Go to www.slidebooks.com to access the World's Best Business & Consulting Toolkits.
Join today the 100,000+ CEOs, Executives & Consultants using our Business & Consulting Toolkits to improve the revenue & efficiency of their Organization.
The Toolkits include Business Frameworks, Analysis Tools & Document Templates in Powerpoint & Excel created by Ex-McKinsey & Deloitte Management Consultants.
The Toolkits cover many Business areas such as: Strategy, Finance, Operations, Change Management, Project Management & Leadership.
Benchmarking is a process that compares business processes and performance metrics to industry best practices. It involves identifying high-performing companies in the same or similar industries and comparing one's own processes and performance to learn best practices. Benchmarking has been extended from comparing strategies to comparing technical products and is used widely in industries like automotive manufacturing. There are various benchmarking methodologies but they generally involve identifying areas for improvement, finding comparable processes in other industries, identifying leaders, surveying them, visiting to identify practices, and implementing improvements.
Monika R. Werling is a marketing and communications specialist with over 15 years of experience in software and healthcare industries. She has a proven track record of developing strategic marketing plans, managing digital campaigns, and producing marketing collateral that resulted in tripling conference attendance and boosting website metrics by 25%. She also spearheaded initiatives that eliminated excess costs totaling over $600,000.
Jeev offers market research and business process enhancement services to help companies make better decisions and improve operations. Their services include market research studies, customer and employee surveys, presentation development, content creation, sales process management, and augmenting overall business processes. Some of their clients include The Hardshop, Kangaru Polymers Pvt. Ltd., Inscape Designs, and Kalinga Coatings.
Ryan Foster is an entrepreneurial executive with over 20 years of experience in business development, strategic planning, and project management. As President of Sepio Networks since 2011, he has led the growth of the company from 4 employees to a profitable custom software and cloud solutions provider. Prior to this role, he founded and grew InSwift Incorporated into an IT services business with $1M+ in annual revenue and over 400 clients before successfully selling the company. He holds technical expertise in cloud platforms like AWS and business expertise in areas like strategic planning, revenue growth, and relationship building.
The document discusses benchmarking and function points as metrics for software projects. It defines benchmarking as comparing business processes and performance metrics to industry best practices. It outlines the benchmarking process which includes identifying what to benchmark, creating a team, collecting data from other organizations, analyzing gaps, and implementing an action plan. The document also discusses function points as a standardized software metric that measures functionality rather than lines of code. It notes the strengths and weaknesses of using function points for economic and quality analyses in software projects.
This document provides an overview of benchmarking. It defines benchmarking as continuously identifying and adapting best practices from inside and outside an organization to improve performance. The document outlines the objectives of benchmarking as establishing achievable improvement goals and motivating employees. It also discusses the types of benchmarking based on what is compared (e.g. products, processes) and who is compared to (e.g. competitors, best in class). Additionally, the benchmarking process and its advantages in improving competitiveness through learning from others are summarized.
This document discusses the process of benchmarking. It begins by defining benchmarking and explaining its purpose of comparing processes to industry best practices. It then outlines the typical benchmarking process, which includes planning, identifying comparison targets, data collection, implementation, and ongoing benchmarking. Several types of benchmarking are also defined. Reasons for benchmarking include improving efficiency, performance, innovation, understanding competition, and staff motivation.
This document discusses strategic vendor management and categorizing vendors. It provides an overview and agenda, then discusses creating a vendor management office to focus on processes and relationships. Vendors are categorized into four boxes: strategic, foundational, niche, and commodity. Strategic vendors are essential partners while foundational vendors provide important products/services. Niche vendors fill unique needs but dependence on them provides less leverage. The goal is managing vendors efficiently based on their categorization.
CX Consulting provides various services and resources to support customer experience-led new product development, including product audits, developing tailored NPD processes, product and proposition development assistance, training workshops, comprehensive documentation templates, extensive toolkits, gate templates, and an essential project workbook. Their goal is to deliver practical recommendations and best practices for managing the full product lifecycle with a customer-centric approach.
Benchmarking is a powerful management tool that helps organizations overcome resistance to change. It does this by demonstrating improved methods used by other companies to solve problems. Benchmarking opens organizations to new ideas and tools to improve effectiveness. There are various benchmarking methodologies that typically involve identifying problem areas, finding other industries with similar processes, identifying leading organizations, surveying measures and practices, and implementing new practices. While benchmarking has costs such as travel, time, and databases, it often pays for itself by finding ways to improve performance.
Benchmarking is the process of comparing business processes and performance metrics to best practices from other organizations. It involves identifying outstanding practices, understanding how they work, and adapting them to improve performance. The key benefits are improving processes, reducing costs, and accelerating innovation. Common types of benchmarking include product, process, performance, and strategic benchmarking, which can be internal or external. External benchmarking involves comparing to direct competitors, similar industries, or top performers in any industry. Benchmarking requires planning, data collection, analysis, integration of findings, and action planning to achieve performance goals. When done effectively, it can help organizations regain competitive advantages.
A product development usually starts out with making educated guesses and assumptions of what you think the customer segment wants. However, you are not the customer. It is vital you test the hypotheses in the market. Only validation will ensure a robust foundation of the NPD before going into the design and build phase.
Thomas Hampe Key Achievements & ContributionsThomas Hampe
Thomas Hampe has extensive experience in business development, sales optimization, product demonstration, operations management, and supply chain management. Some of his key achievements include achieving the highest sales matrix three years in a row for Hertz, conceptualizing a holistic sales and customer information system to streamline processes and increase utilization, and obtaining 500% more leads than expected from a product demonstration at a trade show. He has also obtained FDA approval for a pilot program, reduced human capital costs by 30% to sustain operations, completed an asset valuation presentation, and maintained a customized supply chain tracking system to control margins and meet delivery windows.
Benchmarking involves comparing an organization's performance metrics and processes to industry best practices. It is used to identify areas for improvement and adopt superior strategies and tactics. The document discusses different types of benchmarking, examples of companies that successfully used benchmarking, and best practices for effective benchmarking.
Arathi Rao has over 10 years of experience in market research, competitive strategy, and product management. She currently works as a Manager of Market Research and Strategy at Match.com, where she conducts quantitative and qualitative research to understand consumer behavior and inform strategic decisions. Prior to this, she worked as a Software Engineer and Project Manager.
This document discusses the key concepts and pillars of marketing including the 4 P's of product, price, place, and promotion. It outlines the marketing process of market orientation, segmentation, targeting, positioning, codes, touchpoints, and communications. The document provides tips for working effectively with marketers such as sharing goals, adding an analyst, and not getting distracted from long-term strategies.
Benchmarking is comparing business processes and performance metrics to best practices from other companies or industries in order to improve. Xerox used benchmarking in the 1980s after losing market share, comparing itself to competitors like Canon and IBM. Xerox benchmarked all aspects of its business from supplier management and inventory to marketing and quality. This led to significant improvements in defects, costs, productivity and reliability, allowing Xerox to become the market leader again. Benchmarking involved planning, analysis, implementation and continuous improvement.
Benchmarking is measuring one's performance against others to identify areas for improvement. There are different types including process, strategic, internal, and competitive benchmarking. The document discusses benchmarking concepts, types, and provides an example benchmarking process. It concludes that while benchmarking requires caution, it can help organizations learn from others and identify ways to enhance performance.
Supply Chain Management Training in Powerpoint | By ex-McKinsey ConsultantsAurelien Domont, MBA
Supply Chain Management Training created in Powerpoint by ex-McKinsey Consultants.
Training including the 5 phases of Supply Chain Management: 1.Supply Chain Strategy, 2.Demand & Supply Chain Planning, 3.Sourcing & Procurement, 4.Manufacturing, 5.Logistics & Distribution.
Save hundreds of hours of work by downloading the full Powerpoint presentation available on this link: https://www.slidebooks.com/products/supply-chain-management-toolkit
Go to www.slidebooks.com to access the World's Best Business & Consulting Toolkits.
Join today the 100,000+ CEOs, Executives & Consultants using our Business & Consulting Toolkits to improve the revenue & efficiency of their Organization.
The Toolkits include Business Frameworks, Analysis Tools & Document Templates in Powerpoint & Excel created by Ex-McKinsey & Deloitte Management Consultants.
The Toolkits cover many Business areas such as: Strategy, Finance, Operations, Change Management, Project Management & Leadership.
Benchmarking is a process that compares business processes and performance metrics to industry best practices. It involves identifying high-performing companies in the same or similar industries and comparing one's own processes and performance to learn best practices. Benchmarking has been extended from comparing strategies to comparing technical products and is used widely in industries like automotive manufacturing. There are various benchmarking methodologies but they generally involve identifying areas for improvement, finding comparable processes in other industries, identifying leaders, surveying them, visiting to identify practices, and implementing improvements.
Monika R. Werling is a marketing and communications specialist with over 15 years of experience in software and healthcare industries. She has a proven track record of developing strategic marketing plans, managing digital campaigns, and producing marketing collateral that resulted in tripling conference attendance and boosting website metrics by 25%. She also spearheaded initiatives that eliminated excess costs totaling over $600,000.
Jeev offers market research and business process enhancement services to help companies make better decisions and improve operations. Their services include market research studies, customer and employee surveys, presentation development, content creation, sales process management, and augmenting overall business processes. Some of their clients include The Hardshop, Kangaru Polymers Pvt. Ltd., Inscape Designs, and Kalinga Coatings.
Ryan Foster is an entrepreneurial executive with over 20 years of experience in business development, strategic planning, and project management. As President of Sepio Networks since 2011, he has led the growth of the company from 4 employees to a profitable custom software and cloud solutions provider. Prior to this role, he founded and grew InSwift Incorporated into an IT services business with $1M+ in annual revenue and over 400 clients before successfully selling the company. He holds technical expertise in cloud platforms like AWS and business expertise in areas like strategic planning, revenue growth, and relationship building.
The document discusses benchmarking and function points as metrics for software projects. It defines benchmarking as comparing business processes and performance metrics to industry best practices. It outlines the benchmarking process which includes identifying what to benchmark, creating a team, collecting data from other organizations, analyzing gaps, and implementing an action plan. The document also discusses function points as a standardized software metric that measures functionality rather than lines of code. It notes the strengths and weaknesses of using function points for economic and quality analyses in software projects.
This document provides an overview of benchmarking. It defines benchmarking as continuously identifying and adapting best practices from inside and outside an organization to improve performance. The document outlines the objectives of benchmarking as establishing achievable improvement goals and motivating employees. It also discusses the types of benchmarking based on what is compared (e.g. products, processes) and who is compared to (e.g. competitors, best in class). Additionally, the benchmarking process and its advantages in improving competitiveness through learning from others are summarized.
This document discusses the process of benchmarking. It begins by defining benchmarking and explaining its purpose of comparing processes to industry best practices. It then outlines the typical benchmarking process, which includes planning, identifying comparison targets, data collection, implementation, and ongoing benchmarking. Several types of benchmarking are also defined. Reasons for benchmarking include improving efficiency, performance, innovation, understanding competition, and staff motivation.
This document discusses strategic vendor management and categorizing vendors. It provides an overview and agenda, then discusses creating a vendor management office to focus on processes and relationships. Vendors are categorized into four boxes: strategic, foundational, niche, and commodity. Strategic vendors are essential partners while foundational vendors provide important products/services. Niche vendors fill unique needs but dependence on them provides less leverage. The goal is managing vendors efficiently based on their categorization.
This document outlines several short, mid, and long-term improvement plans for a medical technology company. In the short-term, plans include revamping sales representatives' roles to better align with market needs. Mid-term plans focus on insourcing sterilization, implementing lean production, selling directly to group purchasing organizations, and partnering with third-party logistics while using RFID technology. Long-term, emphasis is placed on research and development to create innovative new products and diversify revenue streams. Key performance indicators are also discussed to evaluate the effectiveness of these strategies.
DuroAir is updating its sales strategy to target higher value customers by positioning itself as offering "flexible end to end air quality solutions that maximizes productivity". The sales strategy outlines communicating the value proposition to potential, current and referral customers. It involves segmenting the market and focusing on segments with high barriers to entry like wind energy and engineering consulting. Tactics include building intelligence on these industries, attending conferences, and engaging contacts on LinkedIn to set up meetings and grow account lists. The goal is to improve DuroAir's sales process by having distinct marketing, sales, and customer support teams that work together to move leads through the pipeline.
The document discusses the Japanese approach of supplier partnership and 5S methodology. It explains that developing long-term commitment, trust and a shared vision between an organization and its suppliers leads to improved quality, efficiency and innovation. The 5S principles of organization, orderliness, cleaning, standardization and discipline help create a better work environment. Partnering suppliers ensures goals are aligned and that both parties work together towards continuous improvement for the end user.
The document discusses the Japanese approach of supplier partnership and 5S methodology. It explains that developing long-term commitment, trust and a shared vision between an organization and its suppliers leads to improved quality, efficiency and innovation. The 5S principles of organization, orderliness, cleaning, standardization and discipline help create a better work environment. Partnering suppliers ensures goals are aligned and that both parties work together towards continuous improvement for the end user.
TOTAL QUALITY MANAGEMENT-UNIT II TQM PRINCIPLES s Kumaravel
The document discusses the Japanese approach of supplier partnership and 5S methodology. It explains that developing long-term commitment, trust and a shared vision between an organization and its suppliers leads to improved quality, efficiency and innovation. The 5S principles of organization, orderliness, cleaning, standardization and discipline help create a better work environment. Partnering suppliers ensures goals are aligned and that both parties work together towards continuous improvement for the end user.
The document discusses supplier partnerships and quality management. It notes that supplier quality significantly impacts overall costs. Ishikawa's principles of customer-supplier relations emphasize shared responsibility, independence, clear requirements, and continual improvement. Effective partnerships require long-term commitment, trust, and shared vision. Companies select suppliers based on item criticality and supplier capabilities, and evaluate suppliers on quality systems, performance metrics, and certification.
1) The document discusses operations strategy and how it fits within the overall operations management philosophy and supports the corporate strategy. It links long-term and short-term operations decisions to achieving corporate goals.
2) Key aspects of operations strategy covered include process strategy, quality management, supply chain management, location strategy, and integrating operations with sales and resource planning.
3) Developing an effective operations strategy involves analyzing the environment, identifying core competencies, determining core processes, and developing strategies to support the overall corporate strategy and priorities.
1. The document discusses operations strategy and how it fits within the overall operations management philosophy and supports the corporate strategy. It links long-term and short-term operations decisions to achieving corporate goals.
2. Key aspects of operations strategy covered include process strategy, quality management, supply chain management, location strategy, and integrating operations strategy with sales and production planning.
3. Developing an effective operations strategy involves analyzing the environment, identifying core competencies, determining critical processes, and ensuring the strategy is customer-driven. It should support competitive priorities around cost, quality, time, and flexibility.
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KEY ELEMENTS OF SUPPLY CHAIN STRATEGY
A supply chain strategy involves many interlocking activities and decisions, large and small. According
to Michael Porter, strategy guru and author of Competitive Advantage, successful business strategy relies
on the concept of “fit”—that is, a group of activities that support a chosen competitive strategy.
Although any single activity can be copied, the activities taken together form a system that is virtually
impossible to duplicate.9
Porter’s concept of fitness holds equally true for supply chain strategy. Five elements of your
business—and the choices you make regarding these elements—are fundamental:
Customer service. What are your objectives in terms of delivery speed, accuracy, and
flexibility?
Sales channels. How will your customers order and receive your goods and services?
Value system. Which supply chain activities will be performed by your organization and which
by your partners?
Operating model. How will you organize the planning, ordering, production, and delivery
processes to provide customer service while still meeting your working capital and cost
objectives?
Asset footprint. Where will you locate your supply chain resources, and what is their scope of
action?
Companies often make decisions about each of these elements in isolation, without considering the
others. It’s possible, for example, to develop a manufacturing footprint that reduces costs, only to fall
short of required customer-service levels. To get the full strategic benefit a supply chain can offer,
however, it’s critical to treat each element as part of an integrated whole (Figure 1.2).
Figure 1.2 Elements of Supply Chain Strategy
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CUSTOMER SERVICE
The first step in developing a supply chain strategy is to define customer service objectives. Offering
various levels of delivery speed, accuracy, and flexibility for different types of customers can help
distinguish the overall customer experience. Should, for example, deliveries reach all customers in the
same amount of time, or should customers who are more valuable receive deliveries faster? Should the
ordering process be the same for all customers? Answers to questions like these will be dictated by your
company’s business strategy and target audience—that is, whether you are addressing B2C or B2B
segments.
Business to Consumer
In the B2C world, off-the-shelf product availability is often the key service criterion. Customers are
willing to wait for hot products from a leading brand—but only up to a point. Retailer Nordstrom
introd.
Supplying innovation: Unlocking innovative behaviours in the supply chainKeith Wishart
IBM in conjunction with the researchers and other industrial partners at the Cambridge Services Alliance have been looking into ecosystem collaboration and how to put in place incentives to drive innovation and performance. Thinking about alliances with common objectives rather than traditional client-supplier relationships can unlock new value. Here is a short management summary of some of the work the team have done to date and some simple pointers to the keys to this value:
The document provides an overview of key concepts from marketing research, product development, branding, packaging, services marketing, and pricing. It defines primary and secondary data, describes the four types of consumer products, and explains how brands create value. It also outlines the four service gaps, importance of service recovery, and considerations for setting prices, including value-based, competition-based, and cost-based methods.
Compliance as a Service: Ideas to add value to clients from the compliance function
The IE Compliance Program will allow you to develop models to offer new services to clients. These ideas for selling the compliance function externally are much needed to sustain profitability for organizations during the COVID-19 crisis. Historically, the compliance function has sought to save costs by avoiding fines and penalties. However, being able to assume obligations on customer compliance allows compliance to go from a cost center to profit. Compliance can be a powerful sales tool to obtain a differential and a premium in the prices of the services offered.
During this open class we will discuss models to offer:
- Quality assurance services for products and services provided by clients
- Outsourcing of external compliance obligations
- Monitoring and visibility of the activity of sub-contractors to clients
- Reports of compliance with controls and requirements- Reduction of costs of audits that clients carry out as on data processors
Creating a Culture of Cost Optimization discusses developing an organization-wide culture of cost optimization through strategic planning, clear communication, and understanding suppliers' industries. It recommends articulating how expense savings impact revenue, making cost reduction a shared initiative, committing to sustainable change, and leveraging supplier knowledge to gain value. Maintaining momentum requires incentives and continuous efforts to find long-term savings that can be reinvested.
The document discusses various strategic approaches for organizations including long-term objectives, types of strategies, Porter's generic strategies, integration strategies, and diversification strategies. Porter's generic strategies include cost leadership, differentiation, and focus. Integration strategies involve forward, backward, and horizontal integration. Diversification strategies can be related or unrelated, with related diversification aiming to leverage synergies and unrelated diversification reducing risk through diverse sectors.
Similar to Five ways for healthcare organisations to save on workplace supplies (20)
Six ways to reduce procurement fraud are discussed: 1) Implementing an e-procurement system provides transparency and has saved Ukraine over $233 million, 2) Developing a culture of ethics through open communication and a written code of conduct, 3) Training employees to trust their instincts and report potential red flags, 4) Restricting access rights when employees change roles to prevent unauthorized access, 5) Requiring two people to authorize supplier changes for security, and 6) Vetting all contractors and subcontractors to know who is involved to prevent issues.
5 ways to find your motivation in procurement (and other sectors)Banner
Whatever our workplace seniority, or levels of experience, motivation can be a struggle from time to time. So, how we do re-gain and hang on to this all-important quality? Here are 5 tips:
Procuring tech for your organisation? Here are three top issues to consider.Banner
This document discusses important factors to consider when procuring technology for an organization. It notes that cyber breaches cost UK organizations £34 billion last year, and pressures from targets to reduce paper usage and support an increasingly mobile workforce are also factors. When procuring technology, organizations need to consider data security, reducing documentation, and increasing innovation. Security is a major issue, as cyber breaches are increasing and led to £88 million in credit card losses in the UK in 2015. Taking a holistic approach to data security across the entire organization is vital. Remote work is also common now, so security needs to be addressed for employees working from various locations. Digitization of documents can help reduce paper usage through cloud storage and increased scanner sales
The document identifies four procurement weaknesses that teams need to address: (1) invisible success where not all savings are reported, (2) high procurement costs from multiple suppliers, (3) runaway spend when requirements exceed needs, and (4) supply chain risks from focusing only on costs. Addressing these weaknesses can drive greater success through stronger supplier partnerships, justified category management, managed spend, and risk assessment.
The document summarizes the results of a study into typical working days in the UK. Some key findings include:
- Most people eat breakfast at home or grab something on their way to work, and check work emails and online news before starting their day.
- Over 65% of respondents work in an office, while those who don't work from home, multiple locations or while traveling.
- Journeys to work most commonly take 15-30 or 30-60 minutes, and over 60% of people drive to work.
- Most work full-time, over 30 hours per week, though flexible working arrangements are not widely used.
- Devices commonly used at work include laptops and
9 weird and wonderful things to do during your lunch breakBanner
The document lists 9 unusual things workers can do during their lunch break to combat boredom and boost energy. These include visiting a library with kittens to pet, attending lunchtime dance parties or lectures, singing karaoke over lunch in Hong Kong, networking through an online platform, taking a quick cooking class, doing mindfulness meditation, and participating in an outdoor bootcamp session. The activities are designed to reduce stress, improve focus, and allow workers to be more productive for the rest of the workday.
The document discusses a 5 step process but provides no details on the actual steps or content of the process. It references 5 paragraphs but leaves the information in each paragraph undefined. In short, the summary cannot provide any meaningful insights as the document contains no substantive information to summarize.
The document discusses a new product launch that is scheduled for next month. It provides details on marketing campaigns that will promote the product, including a television commercial, social media promotions, and product demonstrations at local stores. The goal is to raise brand awareness and generate strong sales for the new product during its launch period.
The document discusses a new product launch for a company. It outlines key details of the launch including the date, location, featured products, marketing campaign, and goals for sales and awareness. The launch is an important event for introducing the new products and technologies to generate interest and revenue.
5 fantastic traits for every procurement professional pptBanner
A great procurement professional shapes needs to fully meet business requirements, understands value through cost control and removing non-essential elements. They inspire confidence with a positive attitude and constructive approach, and act professionally. With research and belief in a decision, they focus by presenting the case for the right direction.
We've many new products for 2015 that we're sure you'll find extremely useful - whatever the nature of your work.
They've been carefully selected with our your workplace needs in mind. Here we take you through a selection of our top picks:
Boost your productivity with our 10 top tips!
These tips will help you work more effectively and make your working life easier. Discover how to be more productive with a few small changes to your daily routine.
2015 workplace trends - our top 10 predictionsBanner
We look at some of the key trends
that we predict will really impact on the workplace
this year.
Here are our top 10 workplace trends for
2015 including the rise in flexible working and the changing nature of office space.
25% of European workers* say they feel stressed at work all or most of the time. Tight deadlines, long hours and intense workloads are all negatively impacting many people’s health and wellbeing.
Regain control and feel happier and relaxed - with our top 10 tips for reducing stress at work.
10 top tips for hardworking hot desks - how to create a modern workspace Banner
This document provides tips for designing and setting up an effective hot desk area in the office. It recommends choosing furniture that can accommodate different functions and numbers of people. Ensuring comfortable seating, adequate power and WiFi, necessary supplies, and storage options like lockers will help make the hot desk area productive and user-friendly. Non-traditional seating areas can also encourage collaboration for mobile workforces. Seeking expert advice from an office design service can help optimize the new workspace layout.
This document lists the top 10 pet peeves people have about using a shared office kitchen. It includes leaving dirty dishes or spills for others to clean up, not recycling or putting items in the proper bins, using the last of something and not replacing it, and items going missing from the kitchen over time. Maintaining cleanliness and organization in a shared office kitchen space can prevent frustrations among employees.
Dirty Desk Facts - Is Your Desk a Germ Hotspot? Banner
The document discusses how desks can be hotspots for bacteria, with the average desk harboring 400 times more bacteria than the average toilet seat. Men's desks tend to have 20% more bacteria than women's desks. Viruses like the flu can survive for days on desktops, phones, and keyboards. While 64% of people clean their desks once a month or less, regularly wiping down desks with disinfectant can reduce bacteria levels by 99%.
Can coffee help me lose weight? Yes, 25,422 users in the USA use it for that ...nirahealhty
The South Beach Coffee Java Diet is a variation of the popular South Beach Diet, which was developed by cardiologist Dr. Arthur Agatston. The original South Beach Diet focuses on consuming lean proteins, healthy fats, and low-glycemic index carbohydrates. The South Beach Coffee Java Diet adds the element of coffee, specifically caffeine, to enhance weight loss and improve energy levels.
2024 HIPAA Compliance Training Guide to the Compliance OfficersConference Panel
Join us for a comprehensive 90-minute lesson designed specifically for Compliance Officers and Practice/Business Managers. This 2024 HIPAA Training session will guide you through the critical steps needed to ensure your practice is fully prepared for upcoming audits. Key updates and significant changes under the Omnibus Rule will be covered, along with the latest applicable updates for 2024.
Key Areas Covered:
Texting and Email Communication: Understand the compliance requirements for electronic communication.
Encryption Standards: Learn what is necessary and what is overhyped.
Medical Messaging and Voice Data: Ensure secure handling of sensitive information.
IT Risk Factors: Identify and mitigate risks related to your IT infrastructure.
Why Attend:
Expert Instructor: Brian Tuttle, with over 20 years in Health IT and Compliance Consulting, brings invaluable experience and knowledge, including insights from over 1000 risk assessments and direct dealings with Office of Civil Rights HIPAA auditors.
Actionable Insights: Receive practical advice on preparing for audits and avoiding common mistakes.
Clarity on Compliance: Clear up misconceptions and understand the reality of HIPAA regulations.
Ensure your compliance strategy is up-to-date and effective. Enroll now and be prepared for the 2024 HIPAA audits.
Enroll Now to secure your spot in this crucial training session and ensure your HIPAA compliance is robust and audit-ready.
https://conferencepanel.com/conference/hipaa-training-for-the-compliance-officer-2024-updates
Hypertension and it's role of physiotherapy in it.Vishal kr Thakur
This particular slides consist of- what is hypertension,what are it's causes and it's effect on body, risk factors, symptoms,complications, diagnosis and role of physiotherapy in it.
This slide is very helpful for physiotherapy students and also for other medical and healthcare students.
Here is summary of hypertension -
Hypertension, also known as high blood pressure, is a serious medical condition that occurs when blood pressure in the body's arteries is consistently too high. Blood pressure is the force of blood pushing against the walls of blood vessels as the heart pumps it. Hypertension can increase the risk of heart disease, brain disease, kidney disease, and premature death.
Chandrima Spa Ajman is one of the leading Massage Center in Ajman, which is open 24 hours exclusively for men. Being one of the most affordable Spa in Ajman, we offer Body to Body massage, Kerala Massage, Malayali Massage, Indian Massage, Pakistani Massage Russian massage, Thai massage, Swedish massage, Hot Stone Massage, Deep Tissue Massage, and many more. Indulge in the ultimate massage experience and book your appointment today. We are confident that you will leave our Massage spa feeling refreshed, rejuvenated, and ready to take on the world.
Visit : https://massagespaajman.com/
Call : 052 987 1315
DECODING THE RISKS - ALCOHOL, TOBACCO & DRUGS.pdfDr Rachana Gujar
Introduction: Substance use education is crucial due to its prevalence and societal impact.
Alcohol Use: Immediate and long-term risks include impaired judgment, health issues, and social consequences.
Tobacco Use: Immediate effects include increased heart rate, while long-term risks encompass cancer and heart disease.
Drug Use: Risks vary depending on the drug type, including health and psychological implications.
Prevention Strategies: Education, healthy coping mechanisms, community support, and policies are vital in preventing substance use.
Harm Reduction Strategies: Safe use practices, medication-assisted treatment, and naloxone availability aim to reduce harm.
Seeking Help for Addiction: Recognizing signs, available treatments, support systems, and resources are essential for recovery.
Personal Stories: Real stories of recovery emphasize hope and resilience.
Interactive Q&A: Engage the audience and encourage discussion.
Conclusion: Recap key points and emphasize the importance of awareness, prevention, and seeking help.
Resources: Provide contact information and links for further support.
TEST BANK FOR Health Assessment in Nursing 7th Edition by Weber Chapters 1 - ...rightmanforbloodline
TEST BANK FOR Health Assessment in Nursing 7th Edition by Weber Chapters 1 - 34.
TEST BANK FOR Health Assessment in Nursing 7th Edition by Weber Chapters 1 - 34.
TEST BANK FOR Health Assessment in Nursing 7th Edition by Weber Chapters 1 - 34.
At Apollo Hospital, Lucknow, U.P., we provide specialized care for children experiencing dehydration and other symptoms. We also offer NICU & PICU Ambulance Facility Services. Consult our expert today for the best pediatric emergency care.
For More Details:
Map: https://cutt.ly/BwCeflYo
Name: Apollo Hospital
Address: Singar Nagar, LDA Colony, Lucknow, Uttar Pradesh 226012
Phone: 08429021957
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Michigan HealthTech Market Map 2024. Includes 7 categories: Policy Makers, Academic Innovation Centers, Digital Health Providers, Healthcare Providers, Payers / Insurance, Device Companies, Life Science Companies, Innovation Accelerators. Developed by the Michigan-Israel Business Accelerator
Can Allopathy and Homeopathy Be Used Together in India.pdfDharma Homoeopathy
This article explores the potential for combining allopathy and homeopathy in India, examining the benefits, challenges, and the emerging field of integrative medicine.
The facial nerve, also known as cranial nerve VII, is one of the 12 cranial nerves originating from the brain. It's a mixed nerve, meaning it contains both sensory and motor fibres, and it plays a crucial role in controlling various facial muscles, as well as conveying sensory information from the taste buds on the anterior two-thirds of the tongue.
Joker Wigs has been a one-stop-shop for hair products for over 26 years. We provide high-quality hair wigs, hair extensions, hair toppers, hair patch, and more for both men and women.
MBC Support Group for Black Women – Insights in Genetic Testing.pdfbkling
Christina Spears, breast cancer genetic counselor at the Ohio State University Comprehensive Cancer Center, joined us for the MBC Support Group for Black Women to discuss the importance of genetic testing in communities of color and answer pressing questions.
The best massage spa Ajman is Chandrima Spa Ajman, which was founded in 2023 and is exclusively for men 24 hours a day. As of right now, our parent firm has been providing massage services to over 50,000+ clients in Ajman for the past 10 years. It has about 8+ branches. This demonstrates that Chandrima Spa Ajman is among the most reasonably priced spas in Ajman and the ideal place to unwind and rejuvenate. We provide a wide range of Spa massage treatments, including Indian, Pakistani, Kerala, Malayali, and body-to-body massages. Numerous massage techniques are available, including deep tissue, Swedish, Thai, Russian, and hot stone massages. Our massage therapists produce genuinely unique treatments that generate a revitalized sense of inner serenely by fusing modern techniques, the cleanest natural substances, and traditional holistic therapists.
Comprehensive Rainy Season Advisory: Safety and Preparedness Tips.pdfDr Rachana Gujar
The "Comprehensive Rainy Season Advisory: Safety and Preparedness Tips" offers essential guidance for navigating rainy weather conditions. It covers strategies for staying safe during storms, flood prevention measures, and advice on preparing for inclement weather. This advisory aims to ensure individuals are equipped with the knowledge and resources to handle the challenges of the rainy season effectively, emphasizing safety, preparedness, and resilience.
Comprehensive Rainy Season Advisory: Safety and Preparedness Tips.pdf
Five ways for healthcare organisations to save on workplace supplies
1. Five ways for healthcare
organisations to save on workplace
supplies
2. Improved spend on
workplace supplies is
key because:
• The NHS is
addressing challenge
of delivering £22
million in savings by
2020/2021
• Including saving
£700 million from
improved
procurement
3. Stationery, furniture, cleaning products and office technology…..
…. may not seem as critical to the frontline as, for example, clinical equipment
But working strategically with these suppliers can achieve:
• Effective savings
• Improved performance
• Genuine long term efficiencies
4. A solid strategy for
workplace supplies can
play a part in easing
pressures in an NHS
that’s dealing with:
• Significant financial
pressures
• Lack of continuity of
frontline staff
• A demand for high
levels of patient care
Here are five ways to do
that:
5. 1. Keep an open mind
Best mix of workplace supplies to deliver desired outcomes could be different
from assumptions
Partnership with framework supplier may help to spot alternative opportunities
for savings and improved compliance
Cutting lower value spend products may deliver quick savings, but the
significant long term savings contribution may be via a different route
6. 2. Involve and plan
Your workplace supplies partner should be an extension of your procurement
team
They can deliver strong inputs and help to ensure changes are implemented
smoothly if involved from the outset
Change also more successful if internal teams are also brought in from the start
and their support secured
Meet so that everyone can agree priorities and understand outline objectives
7. 2. Involve and plan
By speaking to people
across your organisation,
the supplier can identify
previously unseen
opportunities to improve
overall efficiencies and
reduce overall costs
Possible this will indicate
increased spending on
certain supplies or
alternative suggestions that
need further research
8. 3. Relationships
In selecting the best procurement partners, look for individuals who
are capable of engaging staff at all levels and gaining the trust of all
departments
One great strength of consolidating the supply chain is the strong face
to face working relationship you can build
9. 3. Relationships
The personal touch makes a big difference when it comes to managing
change, delivering training and ensuring end user satisfaction
Consider the individuals who may become an extension of the procurement
team and realise their prospective value, particularly in a heavily cost savings
targeted environment
10. 4. Cross category expertise
Consolidation in workplace supplies can mean looking for cross category expertise
from one supplier
Achieving this shouldn't mean a compromise
A good framework supplier should have expertise in multiple product groups, with
specialists able to ensure on-going contract management support for the life of the
contract across all product areas
11. 4. Cross category expertise
Seek out partners who have experts in each of the product fields, from technology
and cleaning through to stationery and furniture
This specialist expertise - all under one roof – is then complemented by the
benefits of fewer invoices, fewer deliveries and less supplier management
12. 5. On-going support
The support of specialists throughout the contract life will enable you to
continually review and implement savings
Look for full access to your framework supplier so that you receive the on-going
support and expertise you need
Good suppliers will respond effectively to any changing requests and act flexibly
as the needs of your organisation change
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