The Blue OceanPresented by Kate Dunn, Founder and President Digital Innovations Group (DIG)
Who Is This?
Stockdale Paradox  Highest-ranking naval officer held as a prisoner of war in Vietnam
  Imprisoned for 8 years“This is a very important lesson. You must never confuse faith that you will prevail in the end—which you can never afford to lose—with the discipline to confront the most brutal facts of your current reality, whatever they might be.”Vice AdmiralJames Bond Stockdale (December 23, 1923–July 5, 2005)Source: Good to Great, Jim Collins
Today’s RealitiesMidst of a worldwide recessionOther forms of communication are proving effective and cost efficientOverall print volume is shrinkingPrice of print is decliningOperating costs continue to increaseCosts have been cut to highest levelsSmaller businesses do not have the critical mass to be profitable in a commodity marketThe printing industry will look very different at the end of this recession
To Survive and ThriveIncrease profitable salesPrint as a stand alone medium is becoming marginalizedProfit comes from creating valueThe industry must find NEW ways to create valueThose ways will cannibalize our traditional businessWe need Blue Ocean!
Why Are You Here?Grow Profitable Sales!
Great IdeasA combination of 2, maybe 3 great thinkers!
Blue Ocean StrategyAuthors:W. Chan Kim & Renée Mauborgne
The DipAuthor:Seth Godin
Blue Ocean StrategyValue Innovation – focus is not on beating the competition but rather making the competition irrelevant by creating a leap in value for buyers and your company, thereby opening up “new and uncontested market space.”
The DIPQuit the wrong stuffStick with the right stuffHave the guts to do one or the other
What is a Dip?The long slog between starting and mastery.The Dip
Why?We forgetWhy were hereWhat we want to accomplishWhy people will buy from us
Your Competitive AdvantagesDifferentiate your companyGive people a reason to buy from youHelp you stay focused
Jay B. Barney“A firm is said to have a sustained competitive advantage when it is implementing a value-creating strategy not simultaneously being implemented by any current or potential competitors and when these firms are unable to duplicate the benefits of the strategy.Gaining and Sustaining Competitive Advantage,	Jay B. Barney
True Competitive AdvantagesObjective, not subjective“Do business with us because we have great quality and terrific customer service.”Is quantifiable not arbitrary“95% of our business comes from referrals.”Is different from the competitionIs not a cliché “We exceed customer expectations.”Sustainable!
5 Fatal Flaws of Most CompaniesThey don’t have a competitive advantages but think they doThey have a competitive advantage but don’t know what it isThey know what their competitive advantage is but don’t communicate it to their clientsThey mistake strengths for competitive advantageThey don’t concentrate on competitive advantages when making strategic and operational decisions
Another Key ConceptThe people who invest the time and the energy and the effort to power through the Dip become the best in the worldMake the Dip longer, deeper and harder for all those who followThe ‘Right’ One
Which Dip?The mass market is dyingNot just in communications in all thingsToday there are a million micro-marketsEach micro-market  has a ‘best’Best is subjective; the customer decides
Are We Getting This?What’s Apple’s market for personal computers?“style-conscious, designer’s, multimedia, student, family computer.” They Own This One!
And They Know How to Work It
Blue Ocean: Value InnovationCreates value simultaneously for both the buyer and the companyOccurs when companies align innovation with utility, price and cost positions.Requires companies to orient the whole system toward achieving a leap in value for both buyers and themselves.Believes that market boundaries and industry structure are not given and can be reconstructed by the actions and beliefs of industry players.
What’s RemarkableCriticizes Michael Porter’s idea that successful businesses are either low cost providers or niche-playersProposed instead that value can be found by crossing conventional market segmentation and value and lower cost.
How?The innovation raises and creates value for the market while, simultaneously reducing or eliminating features or services that are less valued by the current or future market.
The Strategy Canvas
Southwest AirlinesEmphasize friendly service, speed, and frequent point to point departuresFocusPrice against car transportationNo extra investments in meals, lounges, and seating choicesDivergence
The Final Test…Compelling TaglineDelivers a clear messageAdvertises an offering truthfullyPromotes  interest and trust from customers"The speed of the plane at the price of the car—whenever you need it." 		Southwest Airlines
How Did Airlines Get There?Their strategies were formed reactively as they tried to keep up with their competition
They lost uniquenessWhat makes you ‘Remarkable’?
Value Map for Printers
Value Map – Traditional Agency
A New Type of Company
A New Breed of CompanyHighService OfferingLow
Capitalizes on TrendsMovement away from TV, Radio, Print advertisingFocus on digital mediaNew media – social mediaProvides automation for faster implementation and analysisNeed to integrate all channels
Now Let’s Add the SpiceIngredients:the right ‘micro’ nicheClear competitive advantagesRemark-ability
Violá
Blue OceanCross channel communicationIntegrated channelsDirect mailEmailLanding pagesSearch Engine OptimizationSocial MediaCellvideoAutomated trackingCampaign ManagementMarketing AutomationWeb to print for cross channel communication
Combined with a Micro NicheVertical MarketsHorizontal ApplicationsDelivery channelsGeographic/RegionalCompany Characteristics
Reinforced byClear Competitive AdvantagesKnow themTell ThemKeep Them

Find the Blue Ocean

  • 1.
    The Blue OceanPresentedby Kate Dunn, Founder and President Digital Innovations Group (DIG)
  • 2.
  • 3.
    Stockdale Paradox Highest-ranking naval officer held as a prisoner of war in Vietnam
  • 4.
    Imprisonedfor 8 years“This is a very important lesson. You must never confuse faith that you will prevail in the end—which you can never afford to lose—with the discipline to confront the most brutal facts of your current reality, whatever they might be.”Vice AdmiralJames Bond Stockdale (December 23, 1923–July 5, 2005)Source: Good to Great, Jim Collins
  • 5.
    Today’s RealitiesMidst ofa worldwide recessionOther forms of communication are proving effective and cost efficientOverall print volume is shrinkingPrice of print is decliningOperating costs continue to increaseCosts have been cut to highest levelsSmaller businesses do not have the critical mass to be profitable in a commodity marketThe printing industry will look very different at the end of this recession
  • 6.
    To Survive andThriveIncrease profitable salesPrint as a stand alone medium is becoming marginalizedProfit comes from creating valueThe industry must find NEW ways to create valueThose ways will cannibalize our traditional businessWe need Blue Ocean!
  • 7.
    Why Are YouHere?Grow Profitable Sales!
  • 8.
    Great IdeasA combinationof 2, maybe 3 great thinkers!
  • 9.
    Blue Ocean StrategyAuthors:W.Chan Kim & Renée Mauborgne
  • 10.
  • 11.
    Blue Ocean StrategyValueInnovation – focus is not on beating the competition but rather making the competition irrelevant by creating a leap in value for buyers and your company, thereby opening up “new and uncontested market space.”
  • 12.
    The DIPQuit thewrong stuffStick with the right stuffHave the guts to do one or the other
  • 13.
    What is aDip?The long slog between starting and mastery.The Dip
  • 14.
    Why?We forgetWhy werehereWhat we want to accomplishWhy people will buy from us
  • 15.
    Your Competitive AdvantagesDifferentiateyour companyGive people a reason to buy from youHelp you stay focused
  • 16.
    Jay B. Barney“Afirm is said to have a sustained competitive advantage when it is implementing a value-creating strategy not simultaneously being implemented by any current or potential competitors and when these firms are unable to duplicate the benefits of the strategy.Gaining and Sustaining Competitive Advantage, Jay B. Barney
  • 17.
    True Competitive AdvantagesObjective,not subjective“Do business with us because we have great quality and terrific customer service.”Is quantifiable not arbitrary“95% of our business comes from referrals.”Is different from the competitionIs not a cliché “We exceed customer expectations.”Sustainable!
  • 18.
    5 Fatal Flawsof Most CompaniesThey don’t have a competitive advantages but think they doThey have a competitive advantage but don’t know what it isThey know what their competitive advantage is but don’t communicate it to their clientsThey mistake strengths for competitive advantageThey don’t concentrate on competitive advantages when making strategic and operational decisions
  • 19.
    Another Key ConceptThepeople who invest the time and the energy and the effort to power through the Dip become the best in the worldMake the Dip longer, deeper and harder for all those who followThe ‘Right’ One
  • 20.
    Which Dip?The massmarket is dyingNot just in communications in all thingsToday there are a million micro-marketsEach micro-market has a ‘best’Best is subjective; the customer decides
  • 21.
    Are We GettingThis?What’s Apple’s market for personal computers?“style-conscious, designer’s, multimedia, student, family computer.” They Own This One!
  • 22.
    And They KnowHow to Work It
  • 23.
    Blue Ocean: ValueInnovationCreates value simultaneously for both the buyer and the companyOccurs when companies align innovation with utility, price and cost positions.Requires companies to orient the whole system toward achieving a leap in value for both buyers and themselves.Believes that market boundaries and industry structure are not given and can be reconstructed by the actions and beliefs of industry players.
  • 24.
    What’s RemarkableCriticizes MichaelPorter’s idea that successful businesses are either low cost providers or niche-playersProposed instead that value can be found by crossing conventional market segmentation and value and lower cost.
  • 25.
    How?The innovation raisesand creates value for the market while, simultaneously reducing or eliminating features or services that are less valued by the current or future market.
  • 26.
  • 28.
    Southwest AirlinesEmphasize friendlyservice, speed, and frequent point to point departuresFocusPrice against car transportationNo extra investments in meals, lounges, and seating choicesDivergence
  • 29.
    The Final Test…CompellingTaglineDelivers a clear messageAdvertises an offering truthfullyPromotes interest and trust from customers"The speed of the plane at the price of the car—whenever you need it." Southwest Airlines
  • 30.
    How Did AirlinesGet There?Their strategies were formed reactively as they tried to keep up with their competition
  • 31.
    They lost uniquenessWhatmakes you ‘Remarkable’?
  • 32.
  • 33.
    Value Map –Traditional Agency
  • 34.
    A New Typeof Company
  • 35.
    A New Breedof CompanyHighService OfferingLow
  • 36.
    Capitalizes on TrendsMovementaway from TV, Radio, Print advertisingFocus on digital mediaNew media – social mediaProvides automation for faster implementation and analysisNeed to integrate all channels
  • 37.
    Now Let’s Addthe SpiceIngredients:the right ‘micro’ nicheClear competitive advantagesRemark-ability
  • 38.
  • 39.
    Blue OceanCross channelcommunicationIntegrated channelsDirect mailEmailLanding pagesSearch Engine OptimizationSocial MediaCellvideoAutomated trackingCampaign ManagementMarketing AutomationWeb to print for cross channel communication
  • 40.
    Combined with aMicro NicheVertical MarketsHorizontal ApplicationsDelivery channelsGeographic/RegionalCompany Characteristics
  • 41.
    Reinforced byClear CompetitiveAdvantagesKnow themTell ThemKeep Them