The document discusses strategies for financial services companies to improve their web presence. It recommends making content discoverable through search engine optimization, integrating new technologies like rich media and maps for better user experience, providing valuable context-sensitive information by rearranging content based on user needs, engaging audiences through blogs and social media, and extending the web presence across multiple online channels. The overall message is that the web should be a company's richest marketing and sales channel by adopting new technologies and practices.