I 
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[Financial literacy camp organized by Abhyutthana Financial Literacy Centre in a school, in Odisha] 
Financial Literacy in India - Harbinger of Social Change 
Dasarathi Mishra, A former Central Banker 
n a society where a large chunk of people are financially excluded, financial literacy would 
play a game changing role in promoting financial inclusion. In March 2010, Hon’ble 
Finance Minister during RBI-OECD Workshop on Financial Literacy mentioned: “ Financial 
literacy, and education, plays a crucial role financial inclusion, inclusive growth and sustainable 
prosperity”. 
Financial literacy is elementary level of financial education. According to experts, 
financial education ranges from financial literacy at one end of the spectrum to deeper 
understanding of financial products, services and markets at the other end (Ardhendu Singh and
Bhama Vekataraman, 2012). In a financial literacy programme, the focus is on the individual. 
Individuals get empowered, who get access to the world of financial knowledge, skill to 
undertake banking and other financial transactions. Individuals are capable of identifying, and 
using appropriate financial products and services to build and preserve their assets over time. 
Better informed people can take greater responsibilities on financial matters. With integrating 
into overall process of financial inclusion, financial literacy can be a harbinger of change in a 
society. 
Let us know what financial literacy means. Noted economist Atkinson defines financial 
literacy as “a combination of awareness, knowledge, skills, attitude and behaviors necessary to 
make sound financial decisions”. The OECD follows the definition of financial literacy 
developed by Atkinson and Messey (2012). The OECD definition is explained asunder: 
Dimension 
Elements 
Knowledge Financial concepts, simple and 
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compounded interest, 
management of money, 
inflation , risk diversifications 
Behaviour Monitor personal finance, 
setting long term financial 
planning, paying bills on time, 
repayment behavior. 
Attitude Inculcating saving habits, 
satisfaction from saving, 
paying statutory fees, repaying 
the loans. 
Former Governor of Reserve Bank of India, Dr. D Subbarao once mentioned : Financial 
literacy stimulates the demand side – making people aware of what they can and should demand. 
Financial inclusion acts from the supply side – providing in the financial market what people 
demand…Financial literacy and education should be developed hand in hand with improving 
access to financial services. 
Reserve Bank of India has taken several proactive measures for furtherance of financial 
literacy. At the instance of RBI, banks have set up Financial Literacy Centres (FLC). According 
to RBI Annual Report 2014, as on March –end 2014, 942 FLCs have been set up. A total of 3.8 
million people have been imparted financial literacy through in-door education to walk-in 
persons and through out-door awareness camps, seminars, lectures and town hall meetings, 
during 2013-14. RBI has advised commercial banks to conduct a minimum of one out-door 
financial literacy camp at the rural branches through such FLCs.
In 2007, RBI launched a Financial Literacy Project to bring banking knowledge to the 
common man, educate them the basics of money and advantage of saving with banks. The 
objective of the project is to disseminate information on general banking, central bank for 
various target groups such as school, college students, women, rural and urban poor and senior 
citizens. The project is designed to be implemented in two modules. In the first module in 
which ‘Money Kumar’ familiarizes the target group the role and functions of RBI; in the second 
module ‘Raju and Money Tree’ introduces to simple banking concepts. The material is available 
on RBI web-site (www.rbi.org.in), in 11 major languages. It contains Financial Literacy Guide-a 
ready reckoner for trainers, Financial Diary for partic ipants, and posters for easy 
understanding. The guide is meant to be used by the branch managers in rural centres and lead 
District Managers for their monthly literacy camps. With suitable customization these can be 
used for financially excluded populace in urban centres. 
Financial literacy programmes require trained instructors. The instructors or counsellors 
must attend to bank customers the time they are making important financial decisions. In this 
context, it would be useful to study successful experiments from NGOs such as SEWA, Gujarat 
which started a financial counseling training service for poor self-employed women. 
National Strategy for Financial Education (NSFE) 
In 2012, NSFE was prepared by the technical group of the Financial Sector Development 
Council ( FSDC), an apex body with Finance Minister as the Chairman and RBI Governor as 
Vice- Chairman. Some of the methods mentioned in the NSFE to spread financial literacy are : 
 Create awareness about consumer protection and grievance redressal machinery 
available in the country. 
 The financial education can be delivered by trained personnel in a format suitable to each 
target group. 
 To establish initial contacts with 500 million adults, educating them on key areas of 
saving, knowledge of investment-related products. 
 The task is huge one. Thus the financial education measures would be undertaken 
through various stakeholders including sectoral regulators, banks, financial institutions, 
resource persons empanelled by SEBI, Institute of Chartered Accountants of India, civil 
society and NGOs. 
 To incorporate basic financial education in school curricula upto senior secondary level 
Pradhan Mantri Jan Dhan Yojana ( PMJDY) 
The Hon’ble Prime Minister launched the PMJDY on August 28, 2014. JDY leverages the 
achievements of UIDAI and National Payment Corporation of India ( NPCI) as well as inclusion 
efforts of banking network. Prime Minister Shri Narendra Modi declared the beginning of the 
end of “financial untouchability” with the opening of 15 million bank accounts across the 
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country, in an exercise unprecedented in scale in economic history of India. With a bank account, 
every household gains access to banking and credit facilities. 
Financial literacy has been accorded priority under PMJDY.A standardized financial literacy 
material has been prepared in vernacular language to create awareness about the Yojana. 
Delivery Channels 
The delivery channels for implementation of financial literacy could be multifarious. The 
following would be plausible channels: 
Schools: The school syllabus up to senior secondary level s should have financial awareness and 
financial literacy. At the national level CBSE and at the state level respective sta te governments 
should take initiative to implement the same. Till that time, financial literacy camps, seminars 
can be held at the school and college level by the banks and NGOs drawing resources of experts. 
Resource Persons: Presently SEBI and Institute of Chartered Accountants of India empanel 
Resource Persons to conduct Investor Awareness Programs to be conducted in small towns, 
blocks, cities, villages, districts. The resource person has to plan and organize Investor 
Awareness Programs of two hours duration at his/her initiative. Arranging venue, assembling at 
least 50 participants per program and disseminating financial literacy will be his responsibilities. 
Social Marketing 
The financial literacy can be imparted through dedicated financial education network, Radio/ TV 
print media and use of Face Book. 
Financial literacy would usher in financial empowerment of the people. It would 
unshackle the poor from the clutches of money–lenders and unorganized sector. Financial 
inclusion can be a reality in true sense! 
References: 
i) Annual Report, 2013-14, ( August 2014), Reserve Bank of India, Mumbai 
ii) Ardhendu Singh, Bhama Venkataramani (2012), Financial Education: Institutes of 
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Higher Education as delivery channels, Symbiosis School of Business Management, 
Pune, MPRA Paper No: 43336. 
iii) National Strategy for Financial Education, (2011), Government of India. 
( The writer is a former CGM , Reserve Bank of India). 
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Financial literacy in India- A Harbinger of Social Change

  • 1.
    I 1 |P a g e [Financial literacy camp organized by Abhyutthana Financial Literacy Centre in a school, in Odisha] Financial Literacy in India - Harbinger of Social Change Dasarathi Mishra, A former Central Banker n a society where a large chunk of people are financially excluded, financial literacy would play a game changing role in promoting financial inclusion. In March 2010, Hon’ble Finance Minister during RBI-OECD Workshop on Financial Literacy mentioned: “ Financial literacy, and education, plays a crucial role financial inclusion, inclusive growth and sustainable prosperity”. Financial literacy is elementary level of financial education. According to experts, financial education ranges from financial literacy at one end of the spectrum to deeper understanding of financial products, services and markets at the other end (Ardhendu Singh and
  • 2.
    Bhama Vekataraman, 2012).In a financial literacy programme, the focus is on the individual. Individuals get empowered, who get access to the world of financial knowledge, skill to undertake banking and other financial transactions. Individuals are capable of identifying, and using appropriate financial products and services to build and preserve their assets over time. Better informed people can take greater responsibilities on financial matters. With integrating into overall process of financial inclusion, financial literacy can be a harbinger of change in a society. Let us know what financial literacy means. Noted economist Atkinson defines financial literacy as “a combination of awareness, knowledge, skills, attitude and behaviors necessary to make sound financial decisions”. The OECD follows the definition of financial literacy developed by Atkinson and Messey (2012). The OECD definition is explained asunder: Dimension Elements Knowledge Financial concepts, simple and 2 | P a g e compounded interest, management of money, inflation , risk diversifications Behaviour Monitor personal finance, setting long term financial planning, paying bills on time, repayment behavior. Attitude Inculcating saving habits, satisfaction from saving, paying statutory fees, repaying the loans. Former Governor of Reserve Bank of India, Dr. D Subbarao once mentioned : Financial literacy stimulates the demand side – making people aware of what they can and should demand. Financial inclusion acts from the supply side – providing in the financial market what people demand…Financial literacy and education should be developed hand in hand with improving access to financial services. Reserve Bank of India has taken several proactive measures for furtherance of financial literacy. At the instance of RBI, banks have set up Financial Literacy Centres (FLC). According to RBI Annual Report 2014, as on March –end 2014, 942 FLCs have been set up. A total of 3.8 million people have been imparted financial literacy through in-door education to walk-in persons and through out-door awareness camps, seminars, lectures and town hall meetings, during 2013-14. RBI has advised commercial banks to conduct a minimum of one out-door financial literacy camp at the rural branches through such FLCs.
  • 3.
    In 2007, RBIlaunched a Financial Literacy Project to bring banking knowledge to the common man, educate them the basics of money and advantage of saving with banks. The objective of the project is to disseminate information on general banking, central bank for various target groups such as school, college students, women, rural and urban poor and senior citizens. The project is designed to be implemented in two modules. In the first module in which ‘Money Kumar’ familiarizes the target group the role and functions of RBI; in the second module ‘Raju and Money Tree’ introduces to simple banking concepts. The material is available on RBI web-site (www.rbi.org.in), in 11 major languages. It contains Financial Literacy Guide-a ready reckoner for trainers, Financial Diary for partic ipants, and posters for easy understanding. The guide is meant to be used by the branch managers in rural centres and lead District Managers for their monthly literacy camps. With suitable customization these can be used for financially excluded populace in urban centres. Financial literacy programmes require trained instructors. The instructors or counsellors must attend to bank customers the time they are making important financial decisions. In this context, it would be useful to study successful experiments from NGOs such as SEWA, Gujarat which started a financial counseling training service for poor self-employed women. National Strategy for Financial Education (NSFE) In 2012, NSFE was prepared by the technical group of the Financial Sector Development Council ( FSDC), an apex body with Finance Minister as the Chairman and RBI Governor as Vice- Chairman. Some of the methods mentioned in the NSFE to spread financial literacy are :  Create awareness about consumer protection and grievance redressal machinery available in the country.  The financial education can be delivered by trained personnel in a format suitable to each target group.  To establish initial contacts with 500 million adults, educating them on key areas of saving, knowledge of investment-related products.  The task is huge one. Thus the financial education measures would be undertaken through various stakeholders including sectoral regulators, banks, financial institutions, resource persons empanelled by SEBI, Institute of Chartered Accountants of India, civil society and NGOs.  To incorporate basic financial education in school curricula upto senior secondary level Pradhan Mantri Jan Dhan Yojana ( PMJDY) The Hon’ble Prime Minister launched the PMJDY on August 28, 2014. JDY leverages the achievements of UIDAI and National Payment Corporation of India ( NPCI) as well as inclusion efforts of banking network. Prime Minister Shri Narendra Modi declared the beginning of the end of “financial untouchability” with the opening of 15 million bank accounts across the 3 | P a g e
  • 4.
    country, in anexercise unprecedented in scale in economic history of India. With a bank account, every household gains access to banking and credit facilities. Financial literacy has been accorded priority under PMJDY.A standardized financial literacy material has been prepared in vernacular language to create awareness about the Yojana. Delivery Channels The delivery channels for implementation of financial literacy could be multifarious. The following would be plausible channels: Schools: The school syllabus up to senior secondary level s should have financial awareness and financial literacy. At the national level CBSE and at the state level respective sta te governments should take initiative to implement the same. Till that time, financial literacy camps, seminars can be held at the school and college level by the banks and NGOs drawing resources of experts. Resource Persons: Presently SEBI and Institute of Chartered Accountants of India empanel Resource Persons to conduct Investor Awareness Programs to be conducted in small towns, blocks, cities, villages, districts. The resource person has to plan and organize Investor Awareness Programs of two hours duration at his/her initiative. Arranging venue, assembling at least 50 participants per program and disseminating financial literacy will be his responsibilities. Social Marketing The financial literacy can be imparted through dedicated financial education network, Radio/ TV print media and use of Face Book. Financial literacy would usher in financial empowerment of the people. It would unshackle the poor from the clutches of money–lenders and unorganized sector. Financial inclusion can be a reality in true sense! References: i) Annual Report, 2013-14, ( August 2014), Reserve Bank of India, Mumbai ii) Ardhendu Singh, Bhama Venkataramani (2012), Financial Education: Institutes of 4 | P a g e Higher Education as delivery channels, Symbiosis School of Business Management, Pune, MPRA Paper No: 43336. iii) National Strategy for Financial Education, (2011), Government of India. ( The writer is a former CGM , Reserve Bank of India). ------------------------------------------------------------------------------------------------------------------
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