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FINAL
PRESENTATION:
OLAY
By Megan Lassen
ADV 420
KEY ISSUES
• Network Effect
• Customer
engagement and
support
OBJECTIVES
• Love the skin you are in
• Reach one person
• Olay platform
STRATEGY
Segmentation
Sharing stories
and hashtag
usage
STRATEGY
Targeting
Various small
networks
STRATEGY
Positioning
Hear from peers
STRATEGY CONT.
Brand development and customer engagement
 Influencer outreach
Customer retention and growth
 Prizes, memes, give-a-ways
TACTICS
• Investment
• Budget
• 5 million
ACTIONS
• Resourcing
• Timescales
• Evaluations
CONTROL
• Success factors for
managing change
• Measurement and
testing
• Relevvant
• Spredfast

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Final Presentation ADV 420