The document summarizes the planning phase of a student project called the Husky Grind Project. The project aims to create a website to promote a new on-campus coffee roaster and cafe called Husky Grind. The summary includes identifying the problem statement, project objectives, stakeholders, and initial work requirements including a work breakdown structure, Gantt chart, and risk analysis.

1. Husky Grind
Project
Caryn Carlson Rothe, Erin
McLean, Julia Chamberlain,
Michellene Steinberg

2. Planning Phase

3. The Husky Grind Project
Problem Statement:
• The University of Washington community does not know about the
new Husky Grind brand of coffee, the on-campus roaster, and cafe.
Project Mission Statement:
• Our mission is to get the UW community excited about and involved
with Husky Grind through the creation of an interactive website.
Project Objectives:
• Due to the time constraints set in class, our objective is to create a
medium-fidelity prototype of the Husky Grind website. We will
determine the success of this project by testing the website with real
users and acknowledging their responses.
List of Stakeholders:
• There are four main stakeholders for this project: Housing and Food
Services (HFS), the UW Community, Professor Atman, and ourselves
as the team members.

4. Work Requirements
Project Management Project Exit Criteria
• Initial Plan • Initial Survey Results
• WBS 1
• Gantt Chart 1
• Lo-Fidelity Prototype
• Risk Analysis • Med-Fidelity Prototype 1
• Rework Project Plan • Med-Fidelity Prototype 1
• Final WBS Test Results
• Final Gantt Chart
• Final Med-Fidelity
Prototype
• Final Report
• Final Presentation

5. Initial WBS with Critical Path

6. Initial Gantt Chart

7. Areas of Risk
Risk Probability Impact Owner Outcome/Response
(HML) (HML)
Too few responses to the Low Medium Caryn / Michellene Send out survey over a variety of mediums - email and facebook.
survey Within facebook, posting the survey to different groups will prove
useful
No one offers to test the Medium High Caryn / Michellene If this occurs, we will conduct a heuristic evaluation of the prototype
prototype and judge its characteristics based on a predetermined set of
requirements and HCDE common practices.
Any part of the project takes Medium High All Our current project plan has given us 6 extra days after the
longer than expected completion of the project. This gives us 6 days of leniency in case
something goes wrong
The prototype does not Low High Julia Our prototype will include findings from real survey responses. If the
engage the potential users prototype does not engage potential users, simplify the design down
to core functional components as found in testing. Turn the prototype
into a mid-fidelity wireframe or mockup.
Medium-fidelity prototype Medium High Erin / Julia Periodically test during design cycle to ensure all components
(PowerPoint) failure (links, visuals, text) are working and formatted correctly. Final test
of completed prototype 3 days before implementation to give
enough time to fix bugs.
Technology failure during Low High All For individual computer failure: Each team member will have a
presentation current copy on their computer. If classroom technology failure
proceed without visuals for the audience.
Scheduling conflict or Low Mid All Have overlap within the team skill set. Team members will openly
emergency - Team members communicate needs. Work will be assessed and divided up to keep
drops the ball on her part of the project moving forward.
the project
Deliverable report is Medium Mid Julia The deliverable report demands editing. One team member will edit
improperly formatted and by standardizing common terms, adding transitions and connecting
not a cohesive document ideas, standardizing document formatting, and double-checking for
spelling and grammatical errors.
Low-fi Prototype Low High Julia/Erin Everyone sits down for a power-hour of designing and heuristic
incomplete by planned date evaluation. Other team members join the work to complete
prototype ASAP for testing.

8. Execution Phase

9. Ideation
Create an interactive website to promote community
involvement through the new Husky Grind Roaster
and Café. Our ideas were:
• Nutritional Information on Menu
• Voting on Seasonal Blends
• Calendar of Events
• Highlight UW’s promise toward Sustainability
• Submitting cup Designs and Barks
• Feedback

10. Mood Board

11. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
Get Your Grind On
UW Dining is in the process of finalizing
the design of a new campus coffee
roaster to provide sustainably roasted
coffee beans to 24 on-campus espresso
locations. Scheduled to open in the
District Market of Alder Hall in Autumn
2012, Husky Grind will be the first ever
university coffee roaster.
Get Your Study On Too
Make the Husky Grind your new favorite
study spot. Grab a cup of coffee and relax
in our spacious setup. All cafés on campus
have acess to the UW wireless network.
Find Us On…
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12. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
Explore Our Menu Americano Ingredients Nutrition Facts
- Drinks Vanilla
Milk
Brewed Coffee Water
Espresso Beverages Coffee
Chocolate Beverages
Tea Beverages
Blended Beverages
+ Food
Coffee With Milk Ingredients Nutrition Facts
Choose Your Size
Vanilla
Milk
Water
Coffee
Tall Grande Venti
12 fl. Oz. 16 fl. Oz. 24 fl. Oz.
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13. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
Thanksgiving
Seasonal Blends
The Thanksgiving blend has a rich,
Vote for your favorite upcoming chocolate taste to it. It is smooth
with very little bitterness. Enjoy a
seasonal blend! Don’t know which
one to vote for? Go to our Events #1 Vote cup of this blend after a pick-up
game of football or with a slice of
pags to find the next coffee pumpkin pie.
tasting event on campus. Click on
a blend to learn more about where
it comes from. Every quarter we Hazelnut
add the blend with the most votes
to our regular offering of coffee. This is our staff favorite. Dry and
brisk yet very savory. The notes of
#2 Vote hazelnut are strongest but do not
overpower the overall taste. We
recommend this as your Friday
Pick-Me-Up with a Mighty-O
Donut.
Raspberry
Round, sweet, and luscious.
Delicate with crisp acidity. The
raspberry flavor dominates, with
hints of lemon and lavender.
#3 Vote Perfect for sipping while writing
the next great novel under the
cherry trees in the quad.
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14. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
Thanks For Voting!
Get your social network to
vote for your favorite blend.
Share your vote using one
of the buttons below.
Go Back
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15. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
Our Thanksgiving blend bean comes from the
Mercedes Águeda Coffee Plantation in northern
Argentina. The plantation is owned and
operated by the Águeda family, who are native
Argentinians and have worked the land for
multiple generations.
The smooth, alkaline taste of the Thanksgiving
blend can be attributed to the low acidity of the
plantation’s soil. Thanks to recent efforts to
preserve the surrounding area, the Coffea plants
have grown without exposure to harsh
pollutants . Thus, the bean flavor has stayed
‘The Thanksgiving blend has a rich,
consistent for hundreds of years.
chocolate taste to it. It is smooth with
very little bitterness. Enjoy a cup of Go Back
this blend after a pick-up game of
football or with a slice of pumpkin
pie.’
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16. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
The Hana Coffee Lab mixes traditional coffee
harvesting practices with modern technology to
create unique beans flavors such as Apple,
Green Tea, and Pineapple. We especially liked
their Raspberry and Hazelnut flavors and are
offering both choices as a potential Spring
Blend.
Go Back
‘This is our staff favorite. Dry and ‘Round, sweet, and luscious. Delicate
brisk yet very savory. The notes of with crisp acidity. The raspberry
hazelnut are strongest but do not flavor dominates, with hints of lemon
overpower the overall taste. We and lavender. Perfect for sipping
recommend this as your Friday Pick- while writing the next great novel
Me-Up with a Mighty-O Donut.’ under the cherry trees in the quad.’
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17. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
Event Calendar May 2012
Every month we host a number of events in
Sun Mon Tue Wed Thu Fri Sat
our coffee house including coffee tastings and
concerts. Click on any of the events listed in
the calendar to the right to learn more. 1 2 3 4 5
Sip and
Stitch
4:30-5:30PM
6 7 8 9 10 11 12
Poetry Slam
Event Key 8:30PM
Coffee Tasting
13 14 15 16 17 18 19
Poetry Night
Musical Performance
20 21 22 23 24 25 26
Leslie and
the Lys
8:30PM
27 28 29 30 31
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18. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
Jump to:
- Leave Your Print Leave Your Print
Submit a design
Vote for your favorite Want your design to be on every coffee cup
on campus. Submit your work and gather
+ Let’s Hear Your Bark! your social network to vote for it.
Submission deadline is September 24th.
Submit a Design Vote for Your Favorite
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19. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
Jump to:
Submit a design * Name
- Leave Your Print
Submit a design
Vote for your favorite This is the place where you submit
your designs for the coffee cups used * Email Address
+ Let’s Hear Your Bark! at cafes on campus. Please submit
original work. Limit 3 submissions per
academic quarter.
* Design (JPG, GIF, and PNG only)
Browse
* Indicates required fields
Submit
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20. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
Jump to:
- Leave Your Print
Let’s Hear You Bark!
"My regular Thursday mocha
is always made with love and
+ Let’s Hear Your Bark! a foamy-heart swirl on top.
Submit a design Thanks for the
Vote for your favorite appreciation!“
What do you have to say about Husky Grind cafe and
-Jane Doe, Student
coffee? Send us a bark about your coffee experience and
it will be featured on the website and on limited edition
of cups!
Submit Bark Vote for Your Favorite
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21. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
Jump to:
Submit a bark * Name
- Leave Your Print
+ Let’s Hear Your Bark!
Show your love for Husky Grind here.
Submit a design What you have to say could be * Email Address
Vote for your favorite
featured on the website and limited
edition cups. Woof!
* Bark (max 200 char.)
Erin and/or Julia
* Indicates required fields
Submit
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22. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
Social Responsibility
We believe that the best way to ensure
quality coffee and sustainability is to
form lasting relationships with coffee
farmers. Coffee is the second largest
commodity in the world, and through a
relationship with coffee farmers we can
help to create a sustainable future for
the beverage we love. We support
coffee farmers taking ownership of the
land they farm. Together, we can help
break the cycle of poverty.
Sustainability Click on the map for more information on where our beans come from.
We support and only by from sources
that practice sustainable coffee
harvesting. Sustainable coffee is
coffee grown in a manner that is kind
to the environment and its people. A
sustainable farm gives back as much
to the land and people as it
receives. It seeks independence from
non-renewable resources, using
renewable resources when possible.
Sustainable farming also minimizes
pollution, takes steps to care for the
environment, and cares for its
employees.
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23. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
7% of our beans
come from the
Mercedes Águeda
Coffee Plantation in
northern Argentina
Go Back
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24. Menu Seasonal Blends Events Express Yourself Responsibility Feedback
Tell Us How We’re Doing * Name
Use the form to the left to send us your questions,
concerns, or compliments. We read all feedback
carefully and try to respond in a timely manner. If * Email Address
you need a more immediate response, email our
Customer Relations Manager at
customers@hfs.uw.edu.
* Subject
* Comments
* Indicates required fields
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25. Re-planning Phase

26. Problems
Any part of the project takes longer than expected
and Low-fi Prototype incomplete by planned date,
Scheduling conflict or emergency
• People got sick, we communicated and rescheduled
Med-fi prototype (PowerPoint) failure
• We found link, formatting, missing pages, and typo issues
when testing
Very few people initially offered to test the
prototype.
• We got more testers from the class and HCDE staff by
asking in-person
Technology failure during presentation
• Multiple copies of the presentation
• Stored on DropBox

27. Final WBS with Critical Path

28. Final Gantt Chart

29. Conclusion

30. Concepts, Surprises, & Takeaways
• “The biggest take-away about project management that I
learned during the last six weeks was that no matter how long
you think a project task will take you will almost always be
wrong if you are a novice project manager.”
• “Communication and individual responsibilities make
everyone a project manager.”

31. Concepts, Surprises, & Takeaways
• “The major lesson I have learned from this project is to:
• Put a lot of work into the initial planning of the project
• Have every team member agree on their roles from the beginning
• Have clear expectations
• A work diary is great when you can’t scrum daily
• Understand the capabilities of the software tool used for scheduling prior
to jumping in and using it.”
• “It was surprising that 78% of respondents would have
preferred to learn about events, promotions, and activities
through an information board in the coffeehouse. Our team
decided to disregard this information as we had been tasked
by our stakeholders to design an interactive website.”

32. Thank You!