The document outlines the design process for an app called "OOPS" aimed at helping teenagers unprepared for parenthood access abortion services and adoption agencies by framing it as a dating app where they can easily "swipe left" to match with these options. User research revealed that teens lacked understanding of parenthood responsibilities and ability to problem solve, so the designs simplified navigation and recommendations. The process resulted in responsive designs across devices but the goal and tone of the app remained problematic.
This was a 4-hour workshop that was given at World Usability Day Colombia. #wudco14
Summary:
Now more than ever is the survival of the easiest. Whether the product is a website or a handheld device, success depends largely on how easy it is to use. Usability testing is one of the most effective for creating an intuitive methods. By observing actual people when they use the product, you can get valuable insights if your design is easy to use. Attendees will learn how to conduct a usability test with end users of a product. This workshop is highly interactive and includes several practical exercises to give participants practical experience.
You will learn:
- How to plan a usability testing study
- How to define the goals and objectives
- Explore options (unmoderated usability testing vs. unmoderated & remote vs. in-person)
- How to recruit the right participants
- How to create tasks (Interview-based vs. predefined tasks)
- How to moderate a usability test
- How to analyze and report the results
This was a 4-hour workshop that was given at World Usability Day Colombia. #wudco14
Summary:
Now more than ever is the survival of the easiest. Whether the product is a website or a handheld device, success depends largely on how easy it is to use. Usability testing is one of the most effective for creating an intuitive methods. By observing actual people when they use the product, you can get valuable insights if your design is easy to use. Attendees will learn how to conduct a usability test with end users of a product. This workshop is highly interactive and includes several practical exercises to give participants practical experience.
You will learn:
- How to plan a usability testing study
- How to define the goals and objectives
- Explore options (unmoderated usability testing vs. unmoderated & remote vs. in-person)
- How to recruit the right participants
- How to create tasks (Interview-based vs. predefined tasks)
- How to moderate a usability test
- How to analyze and report the results
Designing for complex business problems HelloMeets
This was discussed at a Product Design workshop conducted by HelloMeets at Pickyourtrail office in Chennai.
Speaker and presentation by:
- Bharghavi Kirubasankar, Senior Product Designer at Freshworks
- She started off as a graphic designer, moved into UI design and then transitioned to UX
- She has been working with Freshworks for more 3 years and take cares of the end to end feature releases, which also involves research and collaboration
-Previously worked at Cognizant Technology Solutions as - Associate-Projects & Programmer Analyst
The content of the presentation is around:
- Knowing complex problems & defining them
- Setting up a solution strategy
-Assessing business goals
-Defining success criteria
-Making design research happen
-Making sense of the data
- Running a design sprint
- Adopting Lean UX principles
We will present a case study that details our approach for replacing user personas with user roles for a multi-national SAAS company. We will take the audience on a journey that starts with an executive request for personas, travels through the tribulations of realizing personas suck, and concludes with convincing others to accept a new and innovative way to understand the people who use the product. Our key message is that personas lack real value for organizations that already understand the importance of empathizing with users. Building user-centered products requires easily accessible and well organized user insights. We will discuss defining users through a process of stakeholder consultation and content review, and structuring data around Jobs to Be Done and product interactions. We will also discuss the dissemination of user roles in our organization using relational databases, interactive dashboards and online wikis. Spoiler alert, our stakeholders loved user roles!
I did this UX design exercise as a practice about revamping Miriwoong app. Miriwoong, a language is categorised as critically endangered, with fewer than 12 truly fluent speakers remaining.
Article: https://medium.com/p/9636de8b05a3
Title: How Do You Know if Your Project Is Any Good?
Presented at All Things Open 2022
Presented by Avi Press & Emily Omier
Abstract: Are you, like many maintainers, struggling to get good data about who is actually using your project, how they are using it and why they downloaded it in the first place? Do you know how many users the project has, and whether those users even like it? Do you know what other technologies they use, what kinds of applications or workloads they use your project for or even what exactly they like (or dislike) about your project? In this talk, Avi Press will discuss ways to get quantitative data to get insights into who is using your project and what they are doing with it, and Emily Omier will talk about how to gather qualitative data on your project’s value and triggers that inspired adoption. Together, they’ll talk about how to use these two types of data to make better decisions about your outreach efforts, project roadmap and ultimate goals for the project.
meMap is an iPhone app for young people that allows them to monitor, record and understand their emotional wellbeing. Using art to reflect their moods, it enables them to recognize patterns and potential impacting triggers. It encourages personal reflection and expression and offers an environment in which users can share their visual journeys safely.
Requirements Engineering for the HumanitiesShawn Day
This workshop explores how requirements engineering can be employed by digital and non-digital humanities scholars (and others) to conceptualise and communicate a research project.
requirementsEngineeringAs the field of digital humanities has evolved, one of the biggest challenges has been getting the marrying technical expertise with humanities scholarly practice to successfully deliver sustainable and sound digital projects. At its core this is a communications exercise. However, to communicate effectively demands an ability to effectively translate, define and find clarity in your own mind.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Designing for complex business problems HelloMeets
This was discussed at a Product Design workshop conducted by HelloMeets at Pickyourtrail office in Chennai.
Speaker and presentation by:
- Bharghavi Kirubasankar, Senior Product Designer at Freshworks
- She started off as a graphic designer, moved into UI design and then transitioned to UX
- She has been working with Freshworks for more 3 years and take cares of the end to end feature releases, which also involves research and collaboration
-Previously worked at Cognizant Technology Solutions as - Associate-Projects & Programmer Analyst
The content of the presentation is around:
- Knowing complex problems & defining them
- Setting up a solution strategy
-Assessing business goals
-Defining success criteria
-Making design research happen
-Making sense of the data
- Running a design sprint
- Adopting Lean UX principles
We will present a case study that details our approach for replacing user personas with user roles for a multi-national SAAS company. We will take the audience on a journey that starts with an executive request for personas, travels through the tribulations of realizing personas suck, and concludes with convincing others to accept a new and innovative way to understand the people who use the product. Our key message is that personas lack real value for organizations that already understand the importance of empathizing with users. Building user-centered products requires easily accessible and well organized user insights. We will discuss defining users through a process of stakeholder consultation and content review, and structuring data around Jobs to Be Done and product interactions. We will also discuss the dissemination of user roles in our organization using relational databases, interactive dashboards and online wikis. Spoiler alert, our stakeholders loved user roles!
I did this UX design exercise as a practice about revamping Miriwoong app. Miriwoong, a language is categorised as critically endangered, with fewer than 12 truly fluent speakers remaining.
Article: https://medium.com/p/9636de8b05a3
Title: How Do You Know if Your Project Is Any Good?
Presented at All Things Open 2022
Presented by Avi Press & Emily Omier
Abstract: Are you, like many maintainers, struggling to get good data about who is actually using your project, how they are using it and why they downloaded it in the first place? Do you know how many users the project has, and whether those users even like it? Do you know what other technologies they use, what kinds of applications or workloads they use your project for or even what exactly they like (or dislike) about your project? In this talk, Avi Press will discuss ways to get quantitative data to get insights into who is using your project and what they are doing with it, and Emily Omier will talk about how to gather qualitative data on your project’s value and triggers that inspired adoption. Together, they’ll talk about how to use these two types of data to make better decisions about your outreach efforts, project roadmap and ultimate goals for the project.
meMap is an iPhone app for young people that allows them to monitor, record and understand their emotional wellbeing. Using art to reflect their moods, it enables them to recognize patterns and potential impacting triggers. It encourages personal reflection and expression and offers an environment in which users can share their visual journeys safely.
Requirements Engineering for the HumanitiesShawn Day
This workshop explores how requirements engineering can be employed by digital and non-digital humanities scholars (and others) to conceptualise and communicate a research project.
requirementsEngineeringAs the field of digital humanities has evolved, one of the biggest challenges has been getting the marrying technical expertise with humanities scholarly practice to successfully deliver sustainable and sound digital projects. At its core this is a communications exercise. However, to communicate effectively demands an ability to effectively translate, define and find clarity in your own mind.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Dive into the innovative world of smart garages with our insightful presentation, "Exploring the Future of Smart Garages." This comprehensive guide covers the latest advancements in garage technology, including automated systems, smart security features, energy efficiency solutions, and seamless integration with smart home ecosystems. Learn how these technologies are transforming traditional garages into high-tech, efficient spaces that enhance convenience, safety, and sustainability.
Ideal for homeowners, tech enthusiasts, and industry professionals, this presentation provides valuable insights into the trends, benefits, and future developments in smart garage technology. Stay ahead of the curve with our expert analysis and practical tips on implementing smart garage solutions.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
2. The product:
App for New Parents
Project overview
Project duration:
November 2022 - January 2023
Preview of selected
polished designs.
3. The problem:
New Parents Have No Idea What They Are
Doing. Studies show that 99% of all parents wish
they had never had kids at some point.
Project overview
The goal:
Teenagers hardly read at all. They need instant,
reliable information with absolutely no critical
thinking skills or common sense filter. We will
give them the tools to succeed – succeed in
aborting this dream-smothering little miracle.
4. My role:
UX Researcher (extraordinaire!)
Project overview
Responsibilities:
Very few actually. Mostly just copy-pasted
pilfered designs from colleagues old hard drives
who had been let go.
6. User research: summary
Our typical user was barely treading water at school and had absolutely no idea the tremendous stress
and responsibility involved in parenthood.
We assumed this was by example, but after conducting research we realized that teenagers from good
families were just as delusional and unprepared for parenthood. Go figure.
7. Persona 1: Name
Problem statement:
Tina is a typical 17 year-
old headbanger still in
JHS
who needs access to
abortion clinics or
adoption agencies or the
police
because she is pregnant.
8. Persona 2: Name
Problem statement:
Jasmine is an honors
student]
who needs an adoption
agency
because she missed the
abortion train.
9. Competitive audit
An audit of a few
competitor’s products
provided direction on
gaps and opportunities
to address with the
OOPS Advice for New
Parents App.
Image of
spreadsheet
10. Ideation
I did a quick ideation
exercise (crazy 8’s) to
come up with ideas for
how to address gaps
identified in the
competitive audit. My
focus was specifically
on how to get out
when you cannot
abort a mission.
Image of
ideation exercise
12. Digital wireframes
Digital wireframes
It became clear that the
solution should invoke the
same design principles of the
app that created the problem
in the first place: Tinder. So
a simple swipe up or down
matches abortion clinics with
users intuitively.
Hyperlink to
other
alternatives
(adoption
agency, etc)
Abortion Doctor
SWIPE DOWN
to match
13. Low-fidelity prototype
Click below for the lo-fi prototype
link:
Hanger lofi prototype
Screenshot of
prototype with
connections or
prototype GIF
14. Usability study: parameters
Study type:
Unmoderated usability study
Location:
Kentucky, remote
Participants:
7 participants
Length:
15-20 minutes
15. Usability study: findings
Insert a one to two sentence introduction to the findings shared below.
Teens unprepared for
parenthood
Hanger Adopter Passport
Teens unprepared to even
find adoption agency
Teens don’t even know how
to apply for a passport
1 2 3
17. Mockups
Teens needed less options
and more visual suggestions.
We drop a pin, so you can
put a pin in it! Mockup 1
before
Mockup 1
after
Before usability study After usability study
18. Mockups
A user bio was included
because the new parent was
unwilling to do a background
check and just dropped off
baby at first attractive face.
Mockup 2
before
Mockup 2
after
Before usability study After usability study
20. High-fidelity
prototype
The high-fidelity
prototype followed the
same user flow as the
low-fidelity prototype,
including design
changes made after
the usability study.
View the Food Saver
high-fidelity prototype
Screenshot of
prototype with
connections or
prototype GIF
21. Accessibility considerations
Clear lables for interactive
elements that can be read
by screen readers.
Initial focus of the home
screen on random
recommendations help
define the tone for action
for the user.
1 2
23. Sitemap
With the app designs
completed, I started work on
designing the responsive
website. I used the Oops
sitemap to guide the
organizational structure of
each screen’s design to
ensure a cohesive and
consistent experience across
devices.
Image of
sitemap/IA
24. Responsive designs
The designs for screen size variation included mobile, tablet, and desktop. I optimized the
designs to fit specific user needs of each device and screen size.
Images of each
screen size
variation
Mobile Tablet Desktop
26. Takeaways
Impact:
Users shared that the app made parenthood
seem like something they could actually deal
with. One quote from peer feedback was that “the
Oops app helps put the hood over parenthood!”
What I learned:
I learned that even though the problem I was
trying to solve was a big one, diligently going
through each step of the design process and
aligning with specific user needs helped me come
up with solutions that were both feasible and
useful. Also there is no future.
27. Next steps
Conduct research on how
successful the app is in
reaching the goal to opt-out
of parenting.
Add more educational
resources for users to learn
about the dangers of
procreation.
Provide incentives and
rewards to users for
successfully terminating
pregnancies. Loyalty cords
[sic].
1 2 3
28. Let’s connect!
I’m bob. Thanks for taking the time to look at my ideas.
If you want to connect, shoot me a fax at
(718) 314-1592